App comparison
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Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
239
Starting from
110
/user
Per month
Value for money contenders
Functionality
4.5
/5
239
Total features
28
6 categories
Functionality contenders
Overall Rating
4.8
/5
239
Positive reviews
207
25
2
1
4
Overall rating contenders
Julie W.
Web Project Coordinator
Marketing and Advertising, 201-500 employees
Review source
Transcript
Julie W: Hi, my name is Julie. I'm a project coordinator in the digital marketing industry, and I give...
Zach H.
Verified reviewer
Marketing and Advertising, 1-10 employees
Used monthly for 2+ years
Review source
Share this review:
I love grade.us - gives a great way to help small businesses get the reviews they need in a simple, easy-to-understand way :)
Grade.us gives a simple way to generate reviews on the sites where businesses need them. By providing a product that agencies can use to offer this service, it adds an easy way to increase revenues as well. The software itself is easy to use, simple, clean and effective. It gets out of the way in all the right ways while having just enough customizability to be stay on brand. The support and training is also superb. I very much love this software and offering.
I wish it was free... but I wish everything was free! Honestly, I don't think I have much to say in terms of downsides. Oh! For my market, they don't track Zillow reviews correctly, which is pretty problematic - but it is possible this is completely out of their control. Still, this is a problem since I work mostly with real estate agents.
Hi Zach, Thank you so much for sharing your feedback on the Grade.us platform! We were especially excited to see that you've had a great experience with support and training. Over the past several months, Grade.us has invested heavily in our support team and customer training resources, so hearing that you've had a great experience with us let's us know that we were on target with what we thought our customers would love most! We've also made some recent review updates that should address the trouble you've experienced in the past with specific review sites. Feel free to take a look and let us know if you still have any concerns we can address. Thanks again for sharing your kind words! Warm regards, Kelly Rogers Director, Customer Success Grade.us support@grade.us
Julie W.
Marketing and Advertising, 1-10 employees
Used weekly for 2+ years
Review source
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Best review software at the best price. We white label the platform and resell it to our clients, and have looked at lots of options. Not only is GradeUs the least expensive, it has all the features we could ask for. It’s also pretty easy/intuitive to use.
I don’t have any real issues with it. Sometimes I have trouble finding what I want it to do, but usually it’s pretty easy to figure out.
Ferhan A.
Management Consulting, 1-10 employees
Used daily for 1-2 years
Review source
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My time with Gradeus was good until they doubled my license fees with 1 months notice. I run a SaaS platform built on their platform and doubling my fees destroyed any margins I had. I asked them to refund my fees I paid for renewal for white labeling my dashboard 1 month prior, since they doubled my license fees and made it impossible for me to continue. They refused stating that their terms don't allow them to refund dashboard fees... (even though these terms were new and I never agreed to it) Very shady practices.
Their pricing was good. Their API's were decent. They had good review site coverage.
The dashboard UI is old Their zapier was limited They don't provide support for their API They will double your license fees without any notice They created new terms and not notify you .
John V.
Food & Beverages, 11-50 employees
Used weekly for 6-12 months
Review source
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We are not getting the best from Grade US,. CSR made some suggestions and we are hoping to improve review responses in the upcoming weeks.
- Great Customer Service, CSR did a quick training for me and explain what work the best in the market. - Explain more about SW Capabilities.
Price increased multiple times in the past year.
Hi John, Thank you so much for the kind words! We've invested a lot in our support team so I'm thrilled to hear you've had your expectations met. Feel free to reach out to us any time you have additional feedback. Thanks again! Sincerely, Kelly Rogers Director, Customer Success
Jenna L.
Marketing and Advertising, self-employed
Used daily for 2+ years
Review source
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LOVE it only would change a few things as outlined above.
Love the whitelabel features and ease of use! It's at a great price point for me!
I would like to see better and more integrations. I would like to see integrations with linkedin and instagram as well, I know it already share the reviews to FB & Twitter but these two would be great as well! I wish the texting feature was easier as well.
Q. What type of pricing plans does Grade.us offer?
Grade.us has the following pricing plans:
Starting from: $110.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Grade.us?
Grade.us has the following typical customers:
Freelancers, Small Business
Q. What languages does Grade.us support?
Grade.us supports the following languages:
Danish, Dutch, English, French, German, Italian, Polish, Portuguese, Romanian, Spanish
Q. Does Grade.us offer an API?
Yes, Grade.us has an API available for use.
Q. What other apps does Grade.us integrate with?
Grade.us integrates with the following applications:
Constant Contact, Drupal, WordPress, Meta for Business, Mailchimp, Joomla, IFTTT, HubSpot CRM
Q. What level of support does Grade.us offer?
Grade.us offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support