If you've got your pulse on growing tends in digital marketing, you know the importance of online reviews. Not only are they an increasingly valuable ranking factor for search engines, they are becoming an inevitable step for your customers as they look to make a purchase decision themselves! In other words, they help you get more customers because of visibility and influence.
Our platform helps you automate the review generation process and get those critical badges of social proof to make things easier on you and your customers.
Get more and better online reviews on the sites important to *you*.
Recover unhappy customers before they say anything bad about you or your clients online.
Monitor your email and text campaigns via a snazzy analytics dashboard and alert you (and your clients) to issues as they arise.
Amplify your best reviews on your website and social media channels with automated positive review content.
If you're already providing great customer service, why not take your digital presence to the next level with a beautiful online review portfolio? We can help.
I love grade.us - gives a great way to help small businesses get the reviews they need in a simple, easy-to-understand way :)
Pros Grade.us gives a simple way to generate reviews on the sites where businesses need them.
By providing a product that agencies can use to offer this service, it adds an easy way to increase revenues as well.
The software itself is easy to use, simple, clean and effective. It gets out of the way in all the right ways while having just enough customizability to be stay on brand.
The support and training is also superb.
I very much love this software and offering.
Cons I wish it was free... but I wish everything was free!
Honestly, I don't think I have much to say in terms of downsides.
Oh! For my market, they don't track Zillow reviews correctly, which is pretty problematic - but it is possible this is completely out of their control.
Still, this is a problem since I work mostly with real estate agents.
Response from Grade Us
Hi Zach,
Thank you so much for sharing your feedback on the Grade.us platform! We were especially excited to see that you've had a great experience with support and training. Over the past several months, Grade.us has invested heavily in our support team and customer training resources, so hearing that you've had a great experience with us let's us know that we were on target with what we thought our customers would love most! We've also made some recent review updates that should address the trouble you've experienced in the past with specific review sites. Feel free to take a look and let us know if you still have any concerns we can address. Thanks again for sharing your kind words!
Warm regards,
Kelly Rogers
Director, Customer Success
Grade.us
support@grade.us
Grade.Us has provided me the opportunity to work from home. The dashboard and software are user friendly. I work mostly with family owned businesses. When their business receives a strong Review I feel as if I am helping their business succeed.
Grade.Us has provided me the opportunity to work from home. The dashboard and software are user friendly. I work mostly with family owned businesses. When their business receives a strong Review I feel as if I am helping their business succeed.
Pros Grade.Us is a White Label review and reputation product. The customer support is top-notch! They were very patient with me as I learned the system and dashboard. The dashboard is user friendly. The report feature is clear and precise. A great tool to share with clients. Entering review requests is simple and efficient.
Cons Grade.Us recently raised their prices. In my opinion Grade.Us is one of the higher priced Review & Reputation White Labels. I don't believe they have the capability to request surveys from customers. I think this will become more popular in the future --so maybe Grade.Us will incorporate this into their system.
Response from Grade Us
Hi Karen,
Thanks for the amazing review!
That's so cool that the white label aspect of the platform allows you to work from home and grow your remote business. I love that you have such a personal relationship with your family owned business clients.
Great news! We do in fact offer surveys. Feel free to reach out to the team and we can show you how you can set that up on your client's review funnel.
Best balance of features vs. cost, excels at review acquisition.
Reviewed 2015-07-06
Review Source: GetApp
Grade.us has best balance of features vs. cost that I've found on the market, and it excels at the most important task — helping the business or organization acquire reviews. Other apps may have more robust reporting or dashboards at them moment, but they are often weak on acquisition.
The Grade.us feature set leaves no acquisition opportunity overlooked. There's a customizable autoresponder system to drip review requests, a simple review invitation feature that allows organizations to quickly trigger the autoresponder (without signing-in to the dashboard), even nicely-printed invitation cards. The review "funnel" can also be triggered by an embeddable review button, live review widget (just click a star to start), or QR code.
Negative reviews are routed to the organization first, at least presenting a opportunity for the reviewer to vent themselves and for the organization to respond before going public.
The system reliably tracks 80+ review sites — all the usual suspects plus many social media and industry sites. Daily email alerts keep the organization current. Positive reviews (or all reviews if you like) may be streamed to any website. All very nice.
Support is snappy and I believe the company is intent on refining and polishing this app over time. I've seen significant development over the last six months.
Five stars for Grade.us!
Grade.us has best balance of features vs. cost that I've found on the market, and it excels at the most important task — helping the business or organization acquire reviews. Other apps may have more robust reporting or dashboards at them moment, but they are often weak on acquisition.
The Grade.us feature set leaves no acquisition opportunity overlooked. There's a customizable autoresponder system to drip review requests, a simple review invitation feature that allows organizations to quickly trigger the autoresponder (without signing-in to the dashboard), even nicely-printed invitation cards. The review "funnel" can also be triggered by an embeddable review button, live review widget (just click a star to start), or QR code.
Negative reviews are routed to the organization first, at least presenting a opportunity for the reviewer to vent themselves and for the organization to respond before going public.
The system reliably tracks 80+ review sites — all the usual suspects plus many social media and industry sites. Daily email alerts keep the organization current. Positive reviews (or all reviews if you like) may be streamed to any website. All very nice.
Support is snappy and I believe the company is intent on refining and polishing this app over time. I've seen significant development over the last six months.
Five stars for Grade.us!
Pros Easy and fast for reviewers to use — resulting in better acquisition. Mobile-friendly. Solid tracking and alert system.
Cons I'd like to see more refined dashboard reporting, similar to other systems that provide visual representations of activity over time.
Response from Grade Us, Inc.
Thanks for your review, Michael! Agreed--we absolutely need more in the way of a visual dashboard for all of the review data we collect for you. The scheduled PDF and Web based reports are nice for sharing with your clients, but it would be nice to login and see your current stats "at a glance." It's in the pipeline!
GRADEUS WILL DOUBLE FEES WITHOUT NOTICE AND REFERENCE TERMS NEVER AGREED UPON
Used daily for 1-2 years
Reviewed 2020-04-05
Review Source: Capterra
My time with Gradeus was good until they doubled my license fees with 1 months notice. I run a SaaS platform built on their platform and doubling my fees destroyed any margins I had.
I asked them to refund my fees I paid for renewal for white labeling my dashboard 1 month prior, since they doubled my license fees and made it impossible for me to continue. They refused stating that their terms don't allow them to refund dashboard fees... (even though these terms were new and I never agreed to it)
Very shady practices.
My time with Gradeus was good until they doubled my license fees with 1 months notice. I run a SaaS platform built on their platform and doubling my fees destroyed any margins I had.
I asked them to refund my fees I paid for renewal for white labeling my dashboard 1 month prior, since they doubled my license fees and made it impossible for me to continue. They refused stating that their terms don't allow them to refund dashboard fees... (even though these terms were new and I never agreed to it)
Very shady practices.
Pros Their pricing was good.
Their API's were decent.
They had good review site coverage.
Cons The dashboard UI is old
Their zapier was limited
They don't provide support for their API
They will double your license fees without any notice
They created new terms and not notify you .
Our competitors were offering similar software, so we bought their white label service to use with our clients
Pros Grade. us offers Reputation management software that can help businesses aggregate positive reviews while mitigating negative ones.
After trying multiple review management solutions, we stuck with Grade.us for their customer service and easy to use software.
Setting up profiles is quick and customizable. You can set up profiles with each account with different persmissions.
Another nice touch is the ability to send out automated reports to specified email addresses.
Cons They could do a better job at communicating changes that they are making to their platform as they roll out. Sometimes they will add or move a feature in the admin area, and you have to search around to find it.
Whether you’re just starting out or have an established company, there’s a plan for you:
Professional Plan: For Individual Marketers and Consultants. Starting at $180/month or $162/mo paid annually (includes 3 profiles - additional profiles at $60).
Agency Plan: For Local Agencies, SEOs and Other Resellers. Starting at $400/month or $360/mo paid annually (includes 10 seats - additional seats start at $40).
Partner/Enterprise: For Larger Agencies, Franchises and Brands. Starting at $2500/month or $2250/mo paid annually (includes 100 seats - additional seats start at $25).
Grade.us beats other review and reputation solutions by focusing on what matters to marketers: (1) flexibility to build your review marketing campaigns your way; (2) an obsession with conversions, getting more positive reviews where they count; and (3) providing the data and reporting you need to evolve, optimize and demonstrate the return on your programs.
FAQs for Grade.us
Below are some frequently asked questions for Grade.us.
Q. What type of pricing plans does Grade.us offer?
Grade.us has the following pricing plans:
Starting from: $180.00/month Pricing model: Subscription Free Trial: Available (No Credit Card required)
Q. Who are the typical users of Grade.us?
Grade.us has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Grade.us support?
Grade.us supports the following languages:
Danish, Dutch, English, French, German, Spanish
Q. Does Grade.us support mobile devices?
Grade.us supports the following devices:
We do not have any information about what devices Grade.us supports
Q. Does Grade.us offer an API?
Yes, Grade.us has an API available for use.
Q. What other apps does Grade.us integrate with?
Grade.us integrates with the following applications:
Wordpress, Joomla, Drupal, Facebook, IFTTT
Q. What level of support does Grade.us offer?
Grade.us offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
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