If you've got your pulse on growing tends in digital marketing, you know the importance of online reviews. Not only are they an increasingly valuable ranking factor for search engines, they are becoming an inevitable step for your customers as they look to make a purchase decision themselves! In other words, they help you get more customers because of visibility and influence.
Our platform helps you automate the review generation process and get those critical badges of social proof to make things easier on you and your customers.
Get more and better online reviews on the sites important to *you*.
Recover unhappy customers before they say anything bad about you or your clients online.
Monitor your email and text campaigns via a snazzy analytics dashboard and alert you (and your clients) to issues as they arise.
Amplify your best reviews on your website and social media channels with automated positive review content.
If you're already providing great customer service, why not take your digital presence to the next level with a beautiful online review portfolio? We can help.
I love grade.us - gives a great way to help small businesses get the reviews they need in a simple, easy-to-understand way :)
Pros Grade.us gives a simple way to generate reviews on the sites where businesses need them.
By providing a product that agencies can use to offer this service, it adds an easy way to increase revenues as well.
The software itself is easy to use, simple, clean and effective. It gets out of the way in all the right ways while having just enough customizability to be stay on brand.
The support and training is also superb.
I very much love this software and offering.
Cons I wish it was free... but I wish everything was free!
Honestly, I don't think I have much to say in terms of downsides.
Oh! For my market, they don't track Zillow reviews correctly, which is pretty problematic - but it is possible this is completely out of their control.
Still, this is a problem since I work mostly with real estate agents.
Response from Grade Us
Hi Zach,
Thank you so much for sharing your feedback on the Grade.us platform! We were especially excited to see that you've had a great experience with support and training. Over the past several months, Grade.us has invested heavily in our support team and customer training resources, so hearing that you've had a great experience with us let's us know that we were on target with what we thought our customers would love most! We've also made some recent review updates that should address the trouble you've experienced in the past with specific review sites. Feel free to take a look and let us know if you still have any concerns we can address. Thanks again for sharing your kind words!
Warm regards,
Kelly Rogers
Director, Customer Success
Grade.us
support@grade.us
Best review software at the best price. We white label the platform and resell it to our clients, and have looked at lots of options. Not only is GradeUs the least expensive, it has all the features we could ask for. It’s also pretty easy/intuitive to use.
Pros Best review software at the best price. We white label the platform and resell it to our clients, and have looked at lots of options. Not only is GradeUs the least expensive, it has all the features we could ask for. It’s also pretty easy/intuitive to use.
Cons I don’t have any real issues with it. Sometimes I have trouble finding what I want it to do, but usually it’s pretty easy to figure out.
GRADEUS WILL DOUBLE FEES WITHOUT NOTICE AND REFERENCE TERMS NEVER AGREED UPON
Used daily for 1-2 years
Reviewed 2020-04-05
Review Source: Capterra
My time with Gradeus was good until they doubled my license fees with 1 months notice. I run a SaaS platform built on their platform and doubling my fees destroyed any margins I had.
I asked them to refund my fees I paid for renewal for white labeling my dashboard 1 month prior, since they doubled my license fees and made it impossible for me to continue. They refused stating that their terms don't allow them to refund dashboard fees... (even though these terms were new and I never agreed to it)
Very shady practices.
My time with Gradeus was good until they doubled my license fees with 1 months notice. I run a SaaS platform built on their platform and doubling my fees destroyed any margins I had.
I asked them to refund my fees I paid for renewal for white labeling my dashboard 1 month prior, since they doubled my license fees and made it impossible for me to continue. They refused stating that their terms don't allow them to refund dashboard fees... (even though these terms were new and I never agreed to it)
Very shady practices.
Pros Their pricing was good.
Their API's were decent.
They had good review site coverage.
Cons The dashboard UI is old
Their zapier was limited
They don't provide support for their API
They will double your license fees without any notice
They created new terms and not notify you .
Great company - All functionalities one could need for their reputation marketing!
Used occasionally for free trial
Reviewed 2021-02-12
Review Source: Capterra
First of all, I would like to mention that I have not started actively using Grade.us yet.
However, I've been comparing it with a lot of other options out there and done extensive research. I have found that they offer the most features, in a very useful way and for an affordable price.
I did make use of their support team a couple of times, and they were quick to respond, friendly and helpful too.
All-in-all, I would definitely recommend Grade.us and I'll be using them for my agency with confidence.
First of all, I would like to mention that I have not started actively using Grade.us yet.
However, I've been comparing it with a lot of other options out there and done extensive research. I have found that they offer the most features, in a very useful way and for an affordable price.
I did make use of their support team a couple of times, and they were quick to respond, friendly and helpful too.
All-in-all, I would definitely recommend Grade.us and I'll be using them for my agency with confidence.
Pros Fair pricing: I have compared their pricing with other options, and they're not the cheapest but it's a good pricing strategy that leaves room for my agency to profit without having to ask fees that are too high.
Agency specific options: They have very useful features that are specifically designed to help agencies with building their reputation marketing business. Furthermore, they have TONS of free, super valuable content to help with this as well.
Quick support: They have a live chat feature. This, to me, is a must for any software I use (with a few exceptions for software that don't really need any support) in my business. I have contacted them a few times, and even though I'm not a paying customer yet, they were very quick to respond and very friendly.
Cons Some things take a bit of research to get the hang of. But there's enough documentation to make up for this. I haven't really found something I don't like yet. If I do, I'll update.
We are not getting the best from Grade US,. CSR made some suggestions and we are hoping to improve review responses in the upcoming weeks.
Pros - Great Customer Service, CSR did a quick training for me and explain what work the best in the market.
- Explain more about SW Capabilities.
Cons Price increased multiple times in the past year.
Response from Grade Us
Hi John,
Thank you so much for the kind words! We've invested a lot in our support team so I'm thrilled to hear you've had your expectations met. Feel free to reach out to us any time you have additional feedback. Thanks again!
Sincerely,
Kelly Rogers
Director, Customer Success
Whether you’re just starting out or have an established company, there’s a plan for you:
Professional Plan: For Individual Marketers and Consultants. Starting at $180/month or $162/mo paid annually (includes 3 profiles - additional profiles at $60).
Agency Plan: For Local Agencies, SEOs and Other Resellers. Starting at $400/month or $360/mo paid annually (includes 10 seats - additional seats start at $40).
Partner/Enterprise: For Larger Agencies, Franchises and Brands. Starting at $2500/month or $2250/mo paid annually (includes 100 seats - additional seats start at $25).
Grade.us beats other review and reputation solutions by focusing on what matters to marketers: (1) flexibility to build your review marketing campaigns your way; (2) an obsession with conversions, getting more positive reviews where they count; and (3) providing the data and reporting you need to evolve, optimize and demonstrate the return on your programs.
FAQs for Grade.us
Below are some frequently asked questions for Grade.us.
Q. What type of pricing plans does Grade.us offer?
Grade.us has the following pricing plans:
Starting from: $180.00/month Pricing model: Free, Subscription Free Trial: Available
Q. Who are the typical users of Grade.us?
Grade.us has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Grade.us support?
Grade.us supports the following languages:
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Q. Does Grade.us support mobile devices?
Grade.us supports the following devices:
We do not have any information about what devices Grade.us supports
Q. Does Grade.us offer an API?
Yes, Grade.us has an API available for use.
Q. What other apps does Grade.us integrate with?
Grade.us integrates with the following applications:
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