App comparison
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Customer Experience Software
Last updated: April 2026
23 software options
Sponsored
Pipedrive
5
1.9K
4
888
3
138
2
34
1
27
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
ChurnZero
5
97
4
30
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement & retention for subscription businesses
Read more about ChurnZero
Survicate
5
69
4
25
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, analyze, and act on customer feedback
Read more about Survicate
AskNicely
5
68
4
24
3
8
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make every customer experience awesome, every time.
Read more about AskNicely
Zonka Feedback
5
57
4
9
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn feedback into intelligence, action, and growth
Read more about Zonka Feedback
JustCall
5
109
4
70
3
20
2
12
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Customer Communication for Sales & Support Teams
Read more about JustCall
Drift
5
127
4
56
3
9
2
3
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat & in-app messaging for sales & marketing
Read more about Drift
elevio
5
20
4
9
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Self-service support & customer education platform
Read more about elevio
EvaluAgent
5
13
4
7
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Quality assurance solution for customer service and sales
Read more about EvaluAgent
Fullstory
5
45
4
18
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Every data point has a story to tell
Read more about Fullstory
Planhat
5
20
4
5
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success platform
Read more about Planhat
Dovetail
5
67
4
27
3
1
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-native operating system for customer intelligence.
Read more about Dovetail
EnjoyHQ
5
11
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
User research repository platform for UX teams
Read more about EnjoyHQ
Delighted
5
48
4
9
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer and employee experience platform
Read more about Delighted
Retently
5
27
4
2
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Net Promoter Score & customer feedback collection
Read more about Retently
Responsly
5
5
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Grow your business by caring for people
Read more about Responsly
Customer Thermometer
5
17
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Actionable feedback for customer-obsessed businesses.
Read more about Customer Thermometer
Nicereply
5
218
4
60
3
3
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The effortless way to champion customer experience
Read more about Nicereply
Ada
5
13
4
1
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI customer service agent platform for enterprise.
Read more about Ada
Lumoa
5
5
4
7
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Go from customer feedback to action without the guesswork.
Read more about Lumoa
OnceHub
5
96
4
28
3
8
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Be where it matters. Bring your A game and sell.
Read more about OnceHub
Fonvirtual Virtual PBX
Private branch exchange (PBX) solution
Read more about Fonvirtual Virtual PBX
Lime Connect
5
419
4
204
3
17
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
