getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


21 software options

Zoho CRM logo

Customer relationship management solution

visit website
Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features.

Read more about Zoho CRM

Users also considered
NiceJob logo

Reputation marketing with reviews, social & SEO tools

learn more
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

Read more about NiceJob

Users also considered
Thryv logo

All-in-one management solution built for small business

learn more
Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow.

Read more about Thryv

Users also considered
Involve.me logo

Create high-converting funnels that turn visitors into leads

learn more
involve.me is a no-code lead generation funnel builder. It packs powerful tools for lead capture, lead routing, and lead scoring—helping you convert online visitors into qualified leads. Easily embed on your website or share with a simple URL.

Read more about Involve.me

Users also considered
SimpleWorks logo

Cloud-based all-in-one marketing platform

learn more
SimpleCRM enhances customer experience through multi-channel communication, AI insights, and personalized interactions. It streamlines workflows, ensures SLA compliance, offers a Customer360 view, and uses analytics to boost satisfaction

Read more about SimpleWorks

Users also considered
SelfCommunity logo

SelfCommunity: Your Social. Your Users. Your Data.

learn more
SelfCommunity is a native, no-code, high-performance and scalable cloud Community creation and management platform, which can be integrated into any external digital ecosystem (Website, App, E-commerce) through APIs, Webhooks and Frontend SDKs.

Read more about SelfCommunity

Users also considered
Bugwolf logo

User testing tools for quality auditing

learn more
Bugwolf is a user testing solution providing tools and teams of testers to audit quality for software, websites and mobile apps

Read more about Bugwolf

Users also considered
OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

learn more
Customer experience is the interaction a customer has with your business. As they approach from an unknown user to being a fully happy customer. OneHash has improved customer service, faster response time and personalize customer communications.

Read more about OneHash CRM

Users also considered
OnceHub logo

Be where it matters. Bring your A game and sell.

learn more
OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

Read more about OnceHub

Users also considered
SendX logo

Affordable Email Marketing Software

learn more
SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9.99/month.

Read more about SendX

Users also considered
Quizell logo

Turn personalized product recommendations into sales!

learn more
Quizell fast-tracks e-commerce sales with personalized product recommendations. Create a quiz to discover your customers’ needs and lead them to solutions that work for them. Increase sales, reduce returns, and discover new opportunities for business growth.

Read more about Quizell

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is a help desk and customer experience management software. It helps businesses manage customer interactions from a unified platform. LiveAgent is a leader in delivering personalized experiences and exceeding customer expectations.

Start with a 30-day free trial, no credit card required.

Read more about LiveAgent

Users also considered
Jotform logo

Cloud-based form builder tool for digital forms.

learn more
Jotform Enterprise provides an all-in-one customer feedback collection, organization, and NPS software for businesses looking to provide an unparalleled customer experience. From calculating NPS, to designing autoresponder emails, Jotform Enterprise will help you skyrocket customer experience!

Read more about Jotform

Users also considered
LoginRadius logo

Customer Identity and Access Management Platform

learn more
Improve the UX for your customers by providing them with a registration system that’s fast, secure, and easy to use.

Read more about LoginRadius

Users also considered
PeopleVine logo

Engagement solution for members, customers, and employees

learn more
PeopleVine is a cloud-based marketing & engagement solution that helps businesses to engage employees, members and customers across their workspaces, loyalty programs, member organizations, and more. Engagement data is tied back to CRM records, enabling the development of personalized relationships.

Read more about PeopleVine

Users also considered
Zoho Creator logo

An all-in-one AI-based low-code app development software

learn more
Zoho Creator is an AI-based, low-code platform that enables users to build custom apps, automate workflows, manage data, and enhance business efficiency. It supports enterprise architecture, legacy system modernization, and digital transformation with integrations and built-in analytics.

Read more about Zoho Creator

Users also considered
Birdeye logo

AI-based webchat assistant for business conversations

learn more
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

Read more about Birdeye

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

Read more about Bitrix24

Users also considered
Kayako logo

AI-enabled unified customer service platform

learn more
Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
Trustpilot logo

Customer review management platform for online businesses

learn more
A customer review management tool that brings businesses and consumers together through reviews.

Read more about Trustpilot

Users also considered
Retently logo

Net Promoter Score & customer feedback collection

learn more
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

Read more about Retently

Users also considered

Popular customer experience comparisons