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Top Rated Customer Experience Software with Open source - Page 12

Last updated: November 2026

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721 software options

Thought Industries logo

Leading Customer Learning & Intelligence Platform

Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution.

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evasys logo

Cloud-based feedback automation platform

evasys is a cloud-based feedback automation platform that helps businesses automate survey processes, including creation, execution and result analysis.

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Quantum Metric logo

The leader in agentic digital analytics for the enterprise.

Quantum Metric is a customer-centered digital analytics platform helping enterprises optimize the digital journeys that matter most.

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ServicePower logo

Field service workforce management solution

ServicePower is a cloud-based field service management platform with solutions for scheduling optimization, mobile workforce tracking and management, reporting, and more

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Merren logo

Customer engagement and survey platform

Merren catches the valued customers at a pivotal moment through an easy-to-use platform that they use every day to capture their feedback. Know their preferences and intent and understand their priorities and behavior to transform your business initiatives.

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cxomni logo

The Leader in Customer Journey Management

cxomni is a leading Journey Management platform combining mapping, analytics, and AI to optimize experiences and drive improvements.

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PrediCX logo

Machine learning labelling engine

PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

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Forsta logo

Cloud-based platform for creating online surveys

Forsta (formerly FocusVision Decipher) is a cloud-based survey software designed to help businesses create customizable surveys in multiple languages to collect customers' feedback. Managers can visualize results in the form of tables or charts and filter received data based on targeted client segments.

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Wootric logo

Modern customer experience and feedback management tool

Modern Customer Experience (CX) management software. NPS, CSAT & CES micro surveys help you improve your customer journey.

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PeopleVine logo

Engagement solution for members, customers, and employees

PeopleVine is a cloud-based marketing & engagement solution that helps businesses to engage employees, members and customers across their workspaces, loyalty programs, member organizations, and more. Engagement data is tied back to CRM records, enabling the development of personalized relationships.

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easiware logo

No more claims, only conversations

easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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Guest Suite logo

Every reason to choose you, wherever they find you

Guest Suite is a French customer review management, online reputation, and presence management platform. Automated review collection, AI-powered review responses, Google Business Profile optimization, and multi-platform distribution. From independent businesses to multi-location networks.

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Froged logo

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Quiq logo

Cloud-based agentic AI platform for enterprise CX

Quiq is a cloud-based enterprise agentic AI platform for CX, offering AI Agents, AI Assistants, Voice AI, and a unified Digital.

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Opportunity CRM logo

CRM for small to midsize businesses

Opportunity® CRM is a platform with integrated business intelligence that helps businesses manage internal processes by encouraging interaction between people or departments.

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Whisbi logo

The power of Live Engagement

Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

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OneTap logo

Cloud-based customer experience software

OneTap is a cloud-based software that helps event organizers, gyms, martial arts studios, and schools create a check-in process using multiple devices.

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IrisCX logo

Personalizing visual customer experience

IrisCX helps businesses resolve consumer problems faster. The platform enables businesses to provide live-guided or self-guided virtual support and generate valuable insights about consumer behavior.

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ChorusCX logo

Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

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Nuacem AI logo

AI powered customer communication platform

Customer Experience is the overall perception customers have of a brand based on every interaction they have—from discovery to purchase to support.

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Seoritmo logo

AI-powered SEO tool

SeoRitmo is an AI-powered SEO tool that helps businesses improve their online visibility and performance without the need for extensive SEO knowledge. The platform provides customized templates and strategies, allowing users to create and execute digital marketing plans effortlessly. SeoRitmo acts as an AI consultant, guiding businesses towards profitability in the digital landscape.

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Voiceform logo

Turn your customer's voice into powerful content.

Turn the voice of your customer into marketing and sales content that drives your business forward. Voiceform's Voice, Video and Text Surveys help you easily capture customer feedback. Turn the best datapoints into rich content for case studies, testimonials, social content and more.

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Gastfreund logo

Personal hospitality, digitally experienced.

Gastfreund is a digital platform designed to manage the guest experience for properties in the hospitality and healthcare sectors. It is used by hotels, resorts, guesthouses, camping sites, hospitals, rehabilitation clinics, senior residences, and care homes.

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AdamX logo

One AI platform to train, assist, engage, and forecast.

AdamX is an AI platform that helps businesses train their teams, deliver instant answers, and connect with customers across every channel. It combines an AI copilot for real-time knowledge access, adaptive learning that adjusts to each employee's skill level, omnichannel engagement across WhatsApp,

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