getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Experience Software with Open source - Page 12

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

674 software options

Quantum Metric logo

The leader in agentic digital analytics for the enterprise.

Quantum Metric is a customer-centered digital analytics platform helping enterprises optimize the digital journeys that matter most.

Read more about Quantum Metric

Users also considered
Guest Suite logo

Every reason to choose you, wherever they find you

Guest Suite is a French customer review management, online reputation, and presence management platform. Automated review collection, AI-powered review responses, Google Business Profile optimization, and multi-platform distribution. From independent businesses to multi-location networks.

Read more about Guest Suite

Users also considered
ServicePower logo

Field service workforce management solution

ServicePower is a cloud-based field service management platform with solutions for scheduling optimization, mobile workforce tracking and management, reporting, and more

Read more about ServicePower

Users also considered
Opportunity CRM logo

CRM for small to midsize businesses

Opportunity® CRM is a platform with integrated business intelligence that helps businesses manage internal processes by encouraging interaction between people or departments.

Read more about Opportunity CRM

Users also considered
Merren logo

Customer engagement and survey platform

Merren catches the valued customers at a pivotal moment through an easy-to-use platform that they use every day to capture their feedback. Know their preferences and intent and understand their priorities and behavior to transform your business initiatives.

Read more about Merren

Users also considered
cxomni logo

The Leader in Customer Journey Management

cxomni is a leading Journey Management platform combining mapping, analytics, and AI to optimize experiences and drive improvements.

Read more about cxomni

Users also considered
Chattermill logo

Customer feedback analysis software

Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

Read more about Chattermill

Users also considered
PrediCX logo

Machine learning labelling engine

PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

Read more about PrediCX

Users also considered
Wootric logo

Modern customer experience and feedback management tool

Modern Customer Experience (CX) management software. NPS, CSAT & CES micro surveys help you improve your customer journey.

Read more about Wootric

Users also considered
PeopleVine logo

Engagement solution for members, customers, and employees

PeopleVine is a cloud-based marketing & engagement solution that helps businesses to engage employees, members and customers across their workspaces, loyalty programs, member organizations, and more. Engagement data is tied back to CRM records, enabling the development of personalized relationships.

Read more about PeopleVine

Users also considered
easiware logo

No more claims, only conversations

easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

Read more about easiware

Users also considered
Froged logo

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
Thought Industries logo

Leading Customer Learning & Intelligence Platform

Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution.

Read more about Thought Industries

Users also considered
Alchemer logo

AI-powered feedback and reputation management.

Alchemer helps CX teams capture feedback across the entire customer journey, analyze it with AI-powered sentiment and theme detection, and route insights to the right teams—turning fragmented feedback into a clear, actionable view of the customer experience.

Read more about Alchemer

Users also considered
Uberall logo

Reputation management software for retail businesses

Uberall helps multi-location businesses show up and stand out when nearby customers search for products or services. Winner of the 2023 MarTech Breakthrough Awards as Best Customer Experience Software, Uberall will help you create seamless experiences that span online and offline channels.

Read more about Uberall

Users also considered
Whisbi logo

The power of Live Engagement

Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

Read more about Whisbi

Users also considered
OneTap logo

Cloud-based customer experience software

OneTap is a cloud-based software that helps event organizers, gyms, martial arts studios, and schools create a check-in process using multiple devices.

Read more about OneTap

Users also considered
IrisCX logo

Personalizing visual customer experience

IrisCX helps businesses resolve consumer problems faster. The platform enables businesses to provide live-guided or self-guided virtual support and generate valuable insights about consumer behavior.

Read more about IrisCX

Users also considered
ChorusCX logo

Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

Read more about ChorusCX

Users also considered
Nuacem AI logo

AI powered customer communication platform

Customer Experience is the overall perception customers have of a brand based on every interaction they have—from discovery to purchase to support.

Read more about Nuacem AI

Users also considered
SeoRitmo logo

AI-powered SEO tool

SeoRitmo is an AI-powered SEO tool that helps businesses improve their online visibility and performance without the need for extensive SEO knowledge. The platform provides customized templates and strategies, allowing users to create and execute digital marketing plans effortlessly. SeoRitmo acts as an AI consultant, guiding businesses towards profitability in the digital landscape.

Read more about SeoRitmo

Users also considered
Salesforce for Travel & Hospitality logo

Personalize the travel experience.

Salesforce for Travel & Hospitality is a cloud-based travel recommendation solution for the hospitality industry, which tracks customer preferences and allows users to provide personalized offers to their customers. It offers features such as email and digital marketing, loyalty management, sales and customer service solutions, and data analytics dashboards.

Read more about Salesforce for Travel & Hospitality

Users also considered
Voiceform logo

Turn your customer's voice into powerful content.

Turn the voice of your customer into marketing and sales content that drives your business forward. Voiceform's Voice, Video and Text Surveys help you easily capture customer feedback. Turn the best datapoints into rich content for case studies, testimonials, social content and more.

Read more about Voiceform

Users also considered
Gastfreund logo

Personal hospitality, digitally experienced.

Gastfreund is a digital platform designed to manage the guest experience for properties in the hospitality and healthcare sectors. It is used by hotels, resorts, guesthouses, camping sites, hospitals, rehabilitation clinics, senior residences, and care homes.

Read more about Gastfreund

Users also considered
AdamX logo

One AI platform to train, assist, engage, and forecast.

AdamX is an AI platform that helps businesses train their teams, deliver instant answers, and connect with customers across every channel. It combines an AI copilot for real-time knowledge access, adaptive learning that adjusts to each employee's skill level, omnichannel engagement across WhatsApp,

Read more about AdamX

Users also considered