getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Satisfaction Software with Customizable Fields in 2026 - Page 3

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

125 software options

InputKit logo

InputKit, the best tool for an incredible experience.

learn more
InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

Read more about InputKit

Users also considered
Involve.me logo

Create high-converting funnels that turn visitors into leads

learn more
involve.me is a no-code lead generation funnel builder. It packs powerful tools for lead capture, lead routing, and lead scoring—helping you convert online visitors into qualified leads. Easily embed on your website or share with a simple URL.

Read more about Involve.me

Users also considered
Questback logo

Experience Management

learn more
Questback is a Customer Satisfaction Management platform solving customer experience and employee experience.

Their mission to make organizations smarter by acting on feedback from their key stakeholders! As a Nordic leader in experience management solutions we serve customers in the Nordics and t

Read more about Questback

Users also considered
Froged logo

THE one tool for onboarding, engagement & customer support

learn more
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
Zoho CRM Plus logo

Unified Customer Experience platform

learn more
Zoho CRM Plus is a unified customer experience platform that brings your sales, marketing, and customer service teams together on a single interface; centralizes customer and company data; and improves overall customer satisfaction. Key features include customer surveys, website live chat and chat b

Read more about Zoho CRM Plus

Users also considered
ReviewInc logo

Reputation management and customer experience software unite

learn more
ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

Read more about ReviewInc

Users also considered
UserVoice logo

Build better products with intelligent product feedback

learn more
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

Read more about UserVoice

Users also considered
Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

learn more
Desku is AI Customer Service Software With features such as LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.

Read more about Desku

Users also considered
zenloop logo

Collect, Analyze & Act on Customer Feedback

learn more
zenloop offers a Customer Experience Action Management Platform. The solution allows businesses to collect, analyze, and automatically translate customers’ insights into impactful initiatives. zenloop closes the gap between feedback and action that leads to a perfect customer journey.

Read more about zenloop

Users also considered
Retently logo

Net Promoter Score & customer feedback collection

learn more
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

Read more about Retently

Users also considered
Key Survey logo

Cloud based and on premise survey software

learn more
Key Survey is an enterprise survey solution that allows users to design surveys, collect responses and analyze data through advanced tools

Read more about Key Survey

Users also considered
Screeb logo

We help companies to (re)connect with their customers

learn more
The All-In-One Platform 
to Build Product Experiences Your Users Will Love

Read more about Screeb

Users also considered
Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

learn more
Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Read more about Efficy CRM

Users also considered
UseResponse logo

All-in-one Customer Support and Feedback Suite

learn more
Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

Read more about UseResponse

Users also considered
Harvestr logo

Product management platform for high-growth B2B SaaS.

learn more
Harvestr is an all-in-one customer feedback management platform that helps companies build amazing products. Key features include customer feedback aggregation, feedback insights, problem prioritization and tracking. Harvestr integrates with all your tools (Zendesk, Intercom, Salesforce, Slack...).

Read more about Harvestr

Users also considered
ProductMix logo

Product Owners Managers, Product People, Product Designers

learn more
Leanbe is an AI-powered product management software that enables teams to make data-driven decisions from idea collection to announcement implementation. It streamlines the process, aligns teams for continuous growth, and bridges the gap between leaders and users through a single platform.

Read more about ProductMix

Users also considered
ReviewFlowz logo

Reputation and review management software

learn more
Review management tool designed to help businesses automatically track customer reviews & leverage them to derive more revenue.

Read more about ReviewFlowz

Users also considered
SmartKarrot logo

Intelligent Customer Success & Account Management

learn more
SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

Read more about SmartKarrot

Users also considered
Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

learn more
Feedback from the heart of your customer touchpoints. Get your data into the hands of people who can act right away. If something’s not right, you want to act. We’ve got real time email alerts, plus integrations with Slack, dashboarding tools, webhooks, API…

Read more about Customer Thermometer

Users also considered
Surveyapp logo

Software for creating and managing feedback and surveys

learn more
Surveyapp is an omni-channel feedback platform offering tools for businesses to gather customer and employee feedback. It includes a smiley survey app for tablets, smiley survey buttons for instant feedback, email surveys, web surveys, and a survey kiosk for busy locations. Surveyapp also provides real-time analytics, automated reporting, and experience management software to help organizations measure, analyze, and improve customer and employee experiences.

Read more about Surveyapp

Users also considered
Netigate logo

Manage and analyse feedback from customers and employees

learn more
Measure and improve customer satisfaction with smart surveys and AI-powered analytics. Take data-driven action to retain more customers.

Read more about Netigate

Users also considered
HappyOrNot logo

Helping companies improve operations with real-time feedback

learn more
HappyOrNot is a feedback insights solution that helps companies improve operational excellence and business performance.

Read more about HappyOrNot

Users also considered
Trustmary logo

Improve your website with fresh reviews

learn more
Trustmary helps you boost your website with stylish review widgets, collect fresh company reviews automatically, measure customer satisfaction, and build more trust with potential clients. Suitable for all types of businesses in all industries that are looking to acquire customers online.

Read more about Trustmary

Users also considered
Qualaroo logo

Powerful Survey And Feedback Management Tool

learn more
Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

Read more about Qualaroo

Users also considered
Feedbackly logo

All-in-one feedback software

learn more
Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.

Read more about Feedbackly

Users also considered