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NPS Software with Real-Time Analytics (2026)

Last updated: April 2026

NPS Software Key Features

    Based on 355 user opinions, we identified 6 features that are important for any product in NPS Software

  • Reporting/Analytics

    View and track pertinent metrics

    Average user rating

    4.4

  • NPS Survey Structure

    Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

    Average user rating

    4.7

  • Third-Party Integrations

    Set up connections to third-party platforms to improve business processes

    Average user rating

    4.5

  • Surveys & Feedback

    Gauge satisfaction and receive information for improvement and success

    Average user rating

    4.8

  • Customizable Questions

    Tailored or customizable questions for more targeted and relevant data collection

    Average user rating

    4.7

  • Multi-Language

    Manage and support multiple languages

    Average user rating

    4.3
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81 software options

SurveySparrow logo

SurveySparrow

Software for creating and managing feedback and surveys

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SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.

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SurveyLegend logo

SurveyLegend

Mobile-friendly survey management platform

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SurveyLegend makes it easy to track and improve your Net Promoter Score (NPS). Effortlessly measure customer loyalty, identify promoters and detractors, and turn real-time feedback into actionable insights that drive growth—just like the world’s leading Fortune 500 companies.

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Listen360 logo

Listen360

Build a solid reputation with reduced churn & good reviews.

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Franchise feedback platform with post-visit surveys, sentiment monitoring, review growth tools, dashboards, and loyalty insights.

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ReviewInc logo

ReviewInc

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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Alchemer logo

Alchemer

Customer experience management and online survey platform

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The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees.

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Survicate logo

Survicate

Collect, analyze, and act on customer feedback

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Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

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Intelligent CX Analytics to understand why your NPS drops

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Surveyed logo

Review management and market research software

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Surveyed is an AI-based video survey software that allows businesses to create surveys with video and text responses to gain valuable feedback from customers. It utilizes AI to analyze responses and generate insights on customer preferences to improve products and services. The software provides pre-made templates and a dashboard to view results.

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WeHelp logo

Customer experience management software

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WeHelp is a customer experience management platform designed to help businesses using NPS methodology conduct surveys including objective questions that can be answered on a 0-10 scale. Teams can utilize the results to facilitate strategic planning across business processes.

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ClientZen logo

Customer Feedback Software, AI, Sentiment Analysis, VOC.

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ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

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User Vista logo

Unleashing insights with free in-app surveys

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User Vista lets businesses gather powerful insights from their customers by launching beautiful in-app surveys for free. User Vista then combines analytics and qualitative feedback with AI.

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IntouchSurvey logo

Collect Voice of Customer data with flexible survey software

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IntouchSurvey is a survey tool designed to help multi-location businesses across retail, hospitality, grocery, & other sectors conduct electronic surveys for market research. The tool enables you to measure customer satisfaction scores, collect user feedback, retain existing & acquire new customer

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SatisMeter logo

Customer Feedback Tool | NPS | CSAT | PMF

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SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

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Business Beat logo

Cloud-based HR software for employee pulse surveys and 360°

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Business Beat is a SaaS solution for conducting regular, anonymous employee pulse surveys and 360° feedback for managers, helping organizations gain actionable insights.

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Staffino logo

Transform your customer experience with Staffino.

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With Staffino’s NPS tool, measure and track customer loyalty by capturing Net Promoter Scores. Analyse trends and feedback in real time to identify drivers of satisfaction and dissatisfaction, then take targeted actions that increase advocacy and reduce churn.

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Flex Surveys logo

Employee Engagement Survey solution that saves time & money.

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Drive a high-performance culture with our Net Promoter Score (NPS), designed to enhance customer loyalty and satisfaction through targeted feedback.

NPS provides a clear perspective on customer sentiment by capturing insights from a wide range of stakeholders.

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Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

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Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

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Case Status logo

Connect clients. Automate flows. Grow your Firm

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For law companies who are concerned about client happiness, Case Status is the best client service software. Our top-of-the-line mobile application gives clients all the information they require to know what is happening with their case, the next steps, and offers a productive contact channel.

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Great Recruiters logo

Real-time candidate feedback platform for recruitment teams

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Great Recruiters is an online feedback collection tool that enables recruitment teams and departments to rate performance based on real time candidate reviews

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CustomerHero logo

Online survey creator and feedback collection

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Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more

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allswers logo

Customer and employee engagement platform

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allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

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SurveyJS logo

JavaScript Form Builder — Simplify forms. Secure your data.

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SurveyJS is a product family of client-side UI components that simplify data collection in your JavaScript application. Create and style dynamic JSON-based forms using a self-hosted form builder that features a CSS theme editor and GUI for conditional rules and form branching.

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AirVote logo

QR smileys to monitor service levels in public restrooms

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Business owners use AirVote QR smileys to monitor service levels through the eyes of their customers. This self-service platform is free forever for moderate use. Ideal customer: any brick-and-mortar business with a public restroom or a portable restroom operator

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youengage logo

Customer experience and engagement solution

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youengage is a customer experience and engagement solution designed to help businesses interact with users at every step of the customer journey, generate leads, gain feedback, increase revenue, and capture data via a unified platform. It enables professionals to design quizzes using personality tests and knowledge quizzes and create and share conversational surveys and forms with customers.

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InputKit logo

InputKit, the best tool for an incredible experience.

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InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

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