App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Ticketing Software with Attendance Management

GetApp offers objective, independent research and editorial content and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

2.2M+ verified reviews. Learn more

14+ years of expertise. Learn more

2M+ monthly users.

1 filter applied


Features



Pricing model




User rating


Sort by
AudienceView logo
4.6
40

Live event ticketing, simply better

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.7
Pros and Cons from AudienceView users   
+15
I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
That if there are any issues and if someone where new to this software they have no clue who to call for technical issues.
I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.
There is a learning curve and not a lot of training provided to familiarize newcomers to where things are hiding.
Best features: Ease of use in setting up tickets for sale; EXCELLENT customer service (even when you as the obvious!); new features to make the program even better.
We have had issues with the new roll out of their seating chart. Unfortunately, our seating chart seem to be too big for the newest system and we are stuck with the legacy version.
We went with OvationTix for the 2019-20 season and have been very happy. Their sales team has been super helpful in setting up all of our data.
As a small niche music organisation our contact list is everything to our business. So I would describe this as a nightmare that threatens the life of our musical organization.
I am thrilled with the OvationTix experience and look forward to the upgrades that will make it an even more rewarding tool for the work required of a small non-profit.
Very professional, very courteous, never left me hanging when I had a question but always got back to me within a business day. Reliable, excellent service.
It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it. Clear, easy reports that you can save and/or automate.
The software is super easy to use and, for the most part, logically/intuitively organized.
I like that you're able to export data. I also like that we receive updates on the changes and that they have "forums" to participate in on line.
We can track all of our revenue streams and compare our sales on a daily, weekly, monthly and yearly basis. We have been very pleased with the customer support as well.
For an organization our size with a lot of users who need different things from the software, it's a very good system.
The software is easy to use and if you're not familiar with it, easy to figure out.
Right size, right price, excellent customer service.
Both pieces of information together, results in effective reporting. Integration with online, phone and in-person ticket purchasing and donor development.
I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
That if there are any issues and if someone where new to this software they have no clue who to call for technical issues.
I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.
There is a learning curve and not a lot of training provided to familiarize newcomers to where things are hiding.
Best features: Ease of use in setting up tickets for sale; EXCELLENT customer service (even when you as the obvious!); new features to make the program even better.
We have had issues with the new roll out of their seating chart. Unfortunately, our seating chart seem to be too big for the newest system and we are stuck with the legacy version.
We went with OvationTix for the 2019-20 season and have been very happy. Their sales team has been super helpful in setting up all of our data.
As a small niche music organisation our contact list is everything to our business. So I would describe this as a nightmare that threatens the life of our musical organization.
I am thrilled with the OvationTix experience and look forward to the upgrades that will make it an even more rewarding tool for the work required of a small non-profit.
Very professional, very courteous, never left me hanging when I had a question but always got back to me within a business day. Reliable, excellent service.
It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it. Clear, easy reports that you can save and/or automate.
The software is super easy to use and, for the most part, logically/intuitively organized.
I like that you're able to export data. I also like that we receive updates on the changes and that they have "forums" to participate in on line.
We can track all of our revenue streams and compare our sales on a daily, weekly, monthly and yearly basis. We have been very pleased with the customer support as well.
For an organization our size with a lot of users who need different things from the software, it's a very good system.
The software is easy to use and if you're not familiar with it, easy to figure out.
Right size, right price, excellent customer service.
Both pieces of information together, results in effective reporting. Integration with online, phone and in-person ticket purchasing and donor development.
I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
That if there are any issues and if someone where new to this software they have no clue who to call for technical issues.
I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.
There is a learning curve and not a lot of training provided to familiarize newcomers to where things are hiding.
Best features: Ease of use in setting up tickets for sale; EXCELLENT customer service (even when you as the obvious!); new features to make the program even better.
We have had issues with the new roll out of their seating chart. Unfortunately, our seating chart seem to be too big for the newest system and we are stuck with the legacy version.
We went with OvationTix for the 2019-20 season and have been very happy. Their sales team has been super helpful in setting up all of our data.
As a small niche music organisation our contact list is everything to our business. So I would describe this as a nightmare that threatens the life of our musical organization.
I am thrilled with the OvationTix experience and look forward to the upgrades that will make it an even more rewarding tool for the work required of a small non-profit.
Very professional, very courteous, never left me hanging when I had a question but always got back to me within a business day. Reliable, excellent service.
It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it. Clear, easy reports that you can save and/or automate.
The software is super easy to use and, for the most part, logically/intuitively organized.
I like that you're able to export data. I also like that we receive updates on the changes and that they have "forums" to participate in on line.
We can track all of our revenue streams and compare our sales on a daily, weekly, monthly and yearly basis. We have been very pleased with the customer support as well.
For an organization our size with a lot of users who need different things from the software, it's a very good system.
The software is easy to use and if you're not familiar with it, easy to figure out.
Right size, right price, excellent customer service.
Both pieces of information together, results in effective reporting. Integration with online, phone and in-person ticket purchasing and donor development.
ThunderTix logo
4.8
251

Ticketing software for the performing arts

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.9
Pros and Cons from ThunderTix users   
+15
Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
We love working with ThunderTix. ThunderTix has an amazing support system in place.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.
It is also very user friendly. We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.
For example, we can't offer a percent off the entire transaction, without manually discounting the purchase. Also, I am frustrated that I can't just call someone who knows the software well.
Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.
I like that we can make it cost nothing or something again based on our individual event. I appreciate the easy use for our families as they register their children for our Sunday Worship services.
The software is really easy to set up and has gotten us to think about our event in other ways to include other features. The customer support is very helpful, timely, patient and friendly.
It seems very user friendly and has a lot of features for the price. Customer service is excellent.
The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features.
We also liked their pricing structure that allows you to move to a maintenance status for "off times. Lastly, we found that the integration with our current STRIPE account was seamless.
Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion.
Excellent Customer Service. Easy to integrate into your website.
I like to say that ThunderTix is the "Goldilocks" of ticketing software for us... not too big, not too small, but juuusst right.
It is as though we are building the software together. You can tell the people behind the program truly care about it and about our business.
Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
We love working with ThunderTix. ThunderTix has an amazing support system in place.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.
It is also very user friendly. We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.
For example, we can't offer a percent off the entire transaction, without manually discounting the purchase. Also, I am frustrated that I can't just call someone who knows the software well.
Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.
I like that we can make it cost nothing or something again based on our individual event. I appreciate the easy use for our families as they register their children for our Sunday Worship services.
The software is really easy to set up and has gotten us to think about our event in other ways to include other features. The customer support is very helpful, timely, patient and friendly.
It seems very user friendly and has a lot of features for the price. Customer service is excellent.
The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features.
We also liked their pricing structure that allows you to move to a maintenance status for "off times. Lastly, we found that the integration with our current STRIPE account was seamless.
Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion.
Excellent Customer Service. Easy to integrate into your website.
I like to say that ThunderTix is the "Goldilocks" of ticketing software for us... not too big, not too small, but juuusst right.
It is as though we are building the software together. You can tell the people behind the program truly care about it and about our business.
Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
We love working with ThunderTix. ThunderTix has an amazing support system in place.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.
It is also very user friendly. We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.
For example, we can't offer a percent off the entire transaction, without manually discounting the purchase. Also, I am frustrated that I can't just call someone who knows the software well.
Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.
I like that we can make it cost nothing or something again based on our individual event. I appreciate the easy use for our families as they register their children for our Sunday Worship services.
The software is really easy to set up and has gotten us to think about our event in other ways to include other features. The customer support is very helpful, timely, patient and friendly.
It seems very user friendly and has a lot of features for the price. Customer service is excellent.
The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features.
We also liked their pricing structure that allows you to move to a maintenance status for "off times. Lastly, we found that the integration with our current STRIPE account was seamless.
Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion.
Excellent Customer Service. Easy to integrate into your website.
I like to say that ThunderTix is the "Goldilocks" of ticketing software for us... not too big, not too small, but juuusst right.
It is as though we are building the software together. You can tell the people behind the program truly care about it and about our business.
Attendease logo
4.5
13

The most scalable, configurable, easy-to-use event platform.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.0
    Customer support
    4.8
Pros and Cons from Attendease users   
+9
It is BY FAR the most sophisticated program, and that is exactly what I want for the types of clients and attendants I want to attract. Jamie, Julien and the entire Attendease team are fantastic.
Also, we often have a lot of weird flukes happen to the site that Troy or team will have to go in and fix. Not being able to have an event range for events that span several days.
I would say Attendease strengths are great and responsive customer service. Functionality wise strengths are- easy to set up simple events and cloning past events.
Lack of flexibility with design elements- I personally don't have issues with this but I know other regions often want to change design elements/ move content blocks around and can't do so.
The customer support and service is superb. I am constantly and continuously learning.
LOVE Attendease - BEST event registration and BEST support.
It makes building a website easy and quick. We did a custom theme and the team there to help us was very quick to respond and extremely helpful.
It is very user friendly and can also partner with other platforms such as sli.do. I liked the social media feed/Activity feed as well.
I love how simple and easy that Attendease is to use.
Attendease : superior support and a constantly improving product.
Attendease, while yes, slightly higher in cost than others, is well worth the expense for its ease of use, features and functionality, customer support and quality.
Attendease is not just an app or a tool we use. It is a solution built on a strong understanding of our business needs and an even stronger working relationship between companies.
It is BY FAR the most sophisticated program, and that is exactly what I want for the types of clients and attendants I want to attract. Jamie, Julien and the entire Attendease team are fantastic.
Also, we often have a lot of weird flukes happen to the site that Troy or team will have to go in and fix. Not being able to have an event range for events that span several days.
I would say Attendease strengths are great and responsive customer service. Functionality wise strengths are- easy to set up simple events and cloning past events.
Lack of flexibility with design elements- I personally don't have issues with this but I know other regions often want to change design elements/ move content blocks around and can't do so.
The customer support and service is superb. I am constantly and continuously learning.
LOVE Attendease - BEST event registration and BEST support.
It makes building a website easy and quick. We did a custom theme and the team there to help us was very quick to respond and extremely helpful.
It is very user friendly and can also partner with other platforms such as sli.do. I liked the social media feed/Activity feed as well.
I love how simple and easy that Attendease is to use.
Attendease : superior support and a constantly improving product.
Attendease, while yes, slightly higher in cost than others, is well worth the expense for its ease of use, features and functionality, customer support and quality.
Attendease is not just an app or a tool we use. It is a solution built on a strong understanding of our business needs and an even stronger working relationship between companies.
It is BY FAR the most sophisticated program, and that is exactly what I want for the types of clients and attendants I want to attract. Jamie, Julien and the entire Attendease team are fantastic.
Also, we often have a lot of weird flukes happen to the site that Troy or team will have to go in and fix. Not being able to have an event range for events that span several days.
I would say Attendease strengths are great and responsive customer service. Functionality wise strengths are- easy to set up simple events and cloning past events.
Lack of flexibility with design elements- I personally don't have issues with this but I know other regions often want to change design elements/ move content blocks around and can't do so.
The customer support and service is superb. I am constantly and continuously learning.
LOVE Attendease - BEST event registration and BEST support.
It makes building a website easy and quick. We did a custom theme and the team there to help us was very quick to respond and extremely helpful.
It is very user friendly and can also partner with other platforms such as sli.do. I liked the social media feed/Activity feed as well.
I love how simple and easy that Attendease is to use.
Attendease : superior support and a constantly improving product.
Attendease, while yes, slightly higher in cost than others, is well worth the expense for its ease of use, features and functionality, customer support and quality.
Attendease is not just an app or a tool we use. It is a solution built on a strong understanding of our business needs and an even stronger working relationship between companies.
Zoho Backstage logo
4.6
11

Run events smarter, better.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.0
    Customer support
    4.1
Pros and Cons from Zoho Backstage users   
No pros & cons found
Purplepass Ticketing logo
4.9
224

COVID19 Ready - Contactless ticketing and live streaming

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.8
    Features
    4.7
    Customer support
    5.0
Pros and Cons from Purplepass Ticketing users   
+15
I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.
Some of the features are a bit confusing to get a handle on.
I love how easy it is to use and how helpful the staff is when I have have a question or need to find a solution.
Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.
Best and very reliable solution for ticketing. Easy to set up and very good integration.
Event day promotional ticket sales on tablet can be confusing.
Overall Purple Pass offered the complete solution for our event needs and provided data that we will use to improve on sales and increase success. Purple Pass was a win for iHeart.
After using two other ticketing services, there is no comparison.
If you hosting an event and you want a company that is going to be with you, guide you and help to ensure you event is a success, do yourself a favor and call Purplepass, you'll be glad you did.
Good experience and would recommend this software to anyone. What made this really stand out was outstanding customer service by Brandon Foy and Gabriel Afana from PurplePass.
Purplepass has been stellar. Our organization has had changing needs and Purplepass has been responsive and innovative in helping us find solutions as we grow our events.
The handy-dandy scanner to input ticket serial numbers when preparing for the event was great too. This product was cost effective for my organization and PurplePass's customer service was top notch.
Best Ticketing System in the market. User friendly, great marketing tools, up to date technology.
Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process.
Great customer support and easy navigation portal. The help from PurplePass for you is there 24/7, always answer my call and emails.
It's easy to use, has a lot of features, is reasonably priced, and the customer service representatives are polite and helpful.
Very user friendly, easy for anyone to scan tickets and there is less hassle with ticket taking.
Overall, we love the Purplepass ticketing box office.
I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.
Some of the features are a bit confusing to get a handle on.
I love how easy it is to use and how helpful the staff is when I have have a question or need to find a solution.
Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.
Best and very reliable solution for ticketing. Easy to set up and very good integration.
Event day promotional ticket sales on tablet can be confusing.
Overall Purple Pass offered the complete solution for our event needs and provided data that we will use to improve on sales and increase success. Purple Pass was a win for iHeart.
After using two other ticketing services, there is no comparison.
If you hosting an event and you want a company that is going to be with you, guide you and help to ensure you event is a success, do yourself a favor and call Purplepass, you'll be glad you did.
Good experience and would recommend this software to anyone. What made this really stand out was outstanding customer service by Brandon Foy and Gabriel Afana from PurplePass.
Purplepass has been stellar. Our organization has had changing needs and Purplepass has been responsive and innovative in helping us find solutions as we grow our events.
The handy-dandy scanner to input ticket serial numbers when preparing for the event was great too. This product was cost effective for my organization and PurplePass's customer service was top notch.
Best Ticketing System in the market. User friendly, great marketing tools, up to date technology.
Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process.
Great customer support and easy navigation portal. The help from PurplePass for you is there 24/7, always answer my call and emails.
It's easy to use, has a lot of features, is reasonably priced, and the customer service representatives are polite and helpful.
Very user friendly, easy for anyone to scan tickets and there is less hassle with ticket taking.
Overall, we love the Purplepass ticketing box office.
I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.
Some of the features are a bit confusing to get a handle on.
I love how easy it is to use and how helpful the staff is when I have have a question or need to find a solution.
Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.
Best and very reliable solution for ticketing. Easy to set up and very good integration.
Event day promotional ticket sales on tablet can be confusing.
Overall Purple Pass offered the complete solution for our event needs and provided data that we will use to improve on sales and increase success. Purple Pass was a win for iHeart.
After using two other ticketing services, there is no comparison.
If you hosting an event and you want a company that is going to be with you, guide you and help to ensure you event is a success, do yourself a favor and call Purplepass, you'll be glad you did.
Good experience and would recommend this software to anyone. What made this really stand out was outstanding customer service by Brandon Foy and Gabriel Afana from PurplePass.
Purplepass has been stellar. Our organization has had changing needs and Purplepass has been responsive and innovative in helping us find solutions as we grow our events.
The handy-dandy scanner to input ticket serial numbers when preparing for the event was great too. This product was cost effective for my organization and PurplePass's customer service was top notch.
Best Ticketing System in the market. User friendly, great marketing tools, up to date technology.
Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process.
Great customer support and easy navigation portal. The help from PurplePass for you is there 24/7, always answer my call and emails.
It's easy to use, has a lot of features, is reasonably priced, and the customer service representatives are polite and helpful.
Very user friendly, easy for anyone to scan tickets and there is less hassle with ticket taking.
Overall, we love the Purplepass ticketing box office.
Blackbaud Altru logo
4.0
36

Ticketing, membership, admissions & fundraising

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    3.4
    Features
    3.6
    Customer support
    4.2
Pros and Cons from Blackbaud Altru users   
avatar
+13
I also think the customer service is wonderful and always available - which is great. I also really appreciate that the system is very intuitive.
Another flaw is that sales orders will sometimes glitch and get sent to "unresolved sales orders" with no notification, and unless checked regularly can be overlooked.
Because the Altru community is very responsive and the fact that the developers listen to the client's concerns, I am confident that Altru will become greater than it is now.
If a mistake is made there isn't a way to undo it. Sometimes there are issues with payments when entered and you have to go in and delete the payment type and write it in yourself.
I absolutely LOVE this CRM and would only consider moving to another organization that uses the product. Training and support are amazing.
The two main issues I have is there is no exchange process, only a refund with a receipt. That is not exceptable in.
Overall I am very very happy with Altru and think it is an amazing system.
Altru is a very detailed system and it covers so many areas that have so many intertwining cogs that it can be difficult to navigate for some users and it can be a bit cumbersome.
We have been with Altru for over three years and in that time have seen constant improvement and updates to the product. Their support staff is the best I have ever seen with any software company.
Everything is in one database, and there is no need to deal with various imports and exports in order to view your data in one place.
Comprehensive product that has been very useful so far.
Don't expect support, or anyone to get back to you. If they do get back to you it's going to be a while.
For frontline staff, the user interface for ticketing is easy to use and very intuitive. Training staff is so much more pleasant with this software.
I think the navigation on Altru can be a bit tricky.
I love the amount that you can do on Altru and that it can all be done in one place.
As I mean it is great for the money if you are looking to have a tool to maintain unlimited accounts, but that is really the only true good aspect of it.
I also think the customer service is wonderful and always available - which is great. I also really appreciate that the system is very intuitive.
Another flaw is that sales orders will sometimes glitch and get sent to "unresolved sales orders" with no notification, and unless checked regularly can be overlooked.
Because the Altru community is very responsive and the fact that the developers listen to the client's concerns, I am confident that Altru will become greater than it is now.
If a mistake is made there isn't a way to undo it. Sometimes there are issues with payments when entered and you have to go in and delete the payment type and write it in yourself.
I absolutely LOVE this CRM and would only consider moving to another organization that uses the product. Training and support are amazing.
The two main issues I have is there is no exchange process, only a refund with a receipt. That is not exceptable in.
Overall I am very very happy with Altru and think it is an amazing system.
Altru is a very detailed system and it covers so many areas that have so many intertwining cogs that it can be difficult to navigate for some users and it can be a bit cumbersome.
We have been with Altru for over three years and in that time have seen constant improvement and updates to the product. Their support staff is the best I have ever seen with any software company.
Everything is in one database, and there is no need to deal with various imports and exports in order to view your data in one place.
Comprehensive product that has been very useful so far.
Don't expect support, or anyone to get back to you. If they do get back to you it's going to be a while.
For frontline staff, the user interface for ticketing is easy to use and very intuitive. Training staff is so much more pleasant with this software.
I think the navigation on Altru can be a bit tricky.
I love the amount that you can do on Altru and that it can all be done in one place.
As I mean it is great for the money if you are looking to have a tool to maintain unlimited accounts, but that is really the only true good aspect of it.
I also think the customer service is wonderful and always available - which is great. I also really appreciate that the system is very intuitive.
Another flaw is that sales orders will sometimes glitch and get sent to "unresolved sales orders" with no notification, and unless checked regularly can be overlooked.
Because the Altru community is very responsive and the fact that the developers listen to the client's concerns, I am confident that Altru will become greater than it is now.
If a mistake is made there isn't a way to undo it. Sometimes there are issues with payments when entered and you have to go in and delete the payment type and write it in yourself.
I absolutely LOVE this CRM and would only consider moving to another organization that uses the product. Training and support are amazing.
The two main issues I have is there is no exchange process, only a refund with a receipt. That is not exceptable in.
Overall I am very very happy with Altru and think it is an amazing system.
Altru is a very detailed system and it covers so many areas that have so many intertwining cogs that it can be difficult to navigate for some users and it can be a bit cumbersome.
We have been with Altru for over three years and in that time have seen constant improvement and updates to the product. Their support staff is the best I have ever seen with any software company.
Everything is in one database, and there is no need to deal with various imports and exports in order to view your data in one place.
Comprehensive product that has been very useful so far.
Don't expect support, or anyone to get back to you. If they do get back to you it's going to be a while.
For frontline staff, the user interface for ticketing is easy to use and very intuitive. Training staff is so much more pleasant with this software.
I think the navigation on Altru can be a bit tricky.
I love the amount that you can do on Altru and that it can all be done in one place.
As I mean it is great for the money if you are looking to have a tool to maintain unlimited accounts, but that is really the only true good aspect of it.
Afton Tickets logo
4.9
49

Best online & in-person ticketing + virtual events platform.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.9
    Features
    4.8
    Customer support
    5.0
Pros and Cons from Afton Tickets users   
avatar
+15
Afton is super easy to use, extremely easy to setup and they are super helpful if you need assistance with anything.
Need the company coordinator to administer refunds, set up public tickets , or deal with customer’s lost links.
We love that when we need help, it's quick and we can reach a human. We were assigned a dedicated account representative when we became a client and she's been nothing short of amazing.
This was big for me because the ticketing software industry is dominated by a few massive companies who allow fraudulent events to clog their sites.
Excellent, their staff are great, responsive and even worked through some unique situations we wanted to try and made them happen. Couldn't have done that with our previous system.
The only dislike I have is not having a weekly sales update as the daily sales update is not always necessary and a bit repetitive.
They explain the program in detail, are not afraid of special requests, they are very responsive, their on-site staff and equipment are top notch and follow-up reporting and settlement are excellent.
Integration with Zoom, Google Meet, Microsoft Teams, etc. is missing.
However, any of our venue promotions easily integrate with Afton's solution, and the fees are more than reasonable. Good deal overall, good value proposition.
We are so happy we chose Afton for our ticketing needs and believe they are going to be a big part of Earp's Ordinary's success.
Easy to use on the front end for the customer, and a robust back end full of data and details. Super flexible - can change ticketing on the fly during an active event.
I really appreciate working with a company that is invested in our shared success, will definitely continue to work with them.
I appreciated their attention to our feedback as a client and that they are continually improving the product.
This product provided an end-to-end solution for our streaming events, it was easy to use and set up and level of support and customer service was excellent.
The software is so easy to use and integrate with, but the team at Afton are really great to work with. They take a partnership approach to the service and guidance they provide.
Excellent ticketing solution that includes options for other features.
Afton allows events to get a excellent ticketing experience that’s custom to their needs at a fair price which is hard to find in the ticketing industry.
Customer support and ease-of-use. My team enjoyed the platform as well.
Afton is super easy to use, extremely easy to setup and they are super helpful if you need assistance with anything.
Need the company coordinator to administer refunds, set up public tickets , or deal with customer’s lost links.
We love that when we need help, it's quick and we can reach a human. We were assigned a dedicated account representative when we became a client and she's been nothing short of amazing.
This was big for me because the ticketing software industry is dominated by a few massive companies who allow fraudulent events to clog their sites.
Excellent, their staff are great, responsive and even worked through some unique situations we wanted to try and made them happen. Couldn't have done that with our previous system.
The only dislike I have is not having a weekly sales update as the daily sales update is not always necessary and a bit repetitive.
They explain the program in detail, are not afraid of special requests, they are very responsive, their on-site staff and equipment are top notch and follow-up reporting and settlement are excellent.
Integration with Zoom, Google Meet, Microsoft Teams, etc. is missing.
However, any of our venue promotions easily integrate with Afton's solution, and the fees are more than reasonable. Good deal overall, good value proposition.
We are so happy we chose Afton for our ticketing needs and believe they are going to be a big part of Earp's Ordinary's success.
Easy to use on the front end for the customer, and a robust back end full of data and details. Super flexible - can change ticketing on the fly during an active event.
I really appreciate working with a company that is invested in our shared success, will definitely continue to work with them.
I appreciated their attention to our feedback as a client and that they are continually improving the product.
This product provided an end-to-end solution for our streaming events, it was easy to use and set up and level of support and customer service was excellent.
The software is so easy to use and integrate with, but the team at Afton are really great to work with. They take a partnership approach to the service and guidance they provide.
Excellent ticketing solution that includes options for other features.
Afton allows events to get a excellent ticketing experience that’s custom to their needs at a fair price which is hard to find in the ticketing industry.
Customer support and ease-of-use. My team enjoyed the platform as well.
Afton is super easy to use, extremely easy to setup and they are super helpful if you need assistance with anything.
Need the company coordinator to administer refunds, set up public tickets , or deal with customer’s lost links.
We love that when we need help, it's quick and we can reach a human. We were assigned a dedicated account representative when we became a client and she's been nothing short of amazing.
This was big for me because the ticketing software industry is dominated by a few massive companies who allow fraudulent events to clog their sites.
Excellent, their staff are great, responsive and even worked through some unique situations we wanted to try and made them happen. Couldn't have done that with our previous system.
The only dislike I have is not having a weekly sales update as the daily sales update is not always necessary and a bit repetitive.
They explain the program in detail, are not afraid of special requests, they are very responsive, their on-site staff and equipment are top notch and follow-up reporting and settlement are excellent.
Integration with Zoom, Google Meet, Microsoft Teams, etc. is missing.
However, any of our venue promotions easily integrate with Afton's solution, and the fees are more than reasonable. Good deal overall, good value proposition.
We are so happy we chose Afton for our ticketing needs and believe they are going to be a big part of Earp's Ordinary's success.
Easy to use on the front end for the customer, and a robust back end full of data and details. Super flexible - can change ticketing on the fly during an active event.
I really appreciate working with a company that is invested in our shared success, will definitely continue to work with them.
I appreciated their attention to our feedback as a client and that they are continually improving the product.
This product provided an end-to-end solution for our streaming events, it was easy to use and set up and level of support and customer service was excellent.
The software is so easy to use and integrate with, but the team at Afton are really great to work with. They take a partnership approach to the service and guidance they provide.
Excellent ticketing solution that includes options for other features.
Afton allows events to get a excellent ticketing experience that’s custom to their needs at a fair price which is hard to find in the ticketing industry.
Customer support and ease-of-use. My team enjoyed the platform as well.
Beyonk logo
4.8
78

Beyonk. Finally, truly simple and powerful booking software.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.5
    Customer support
    5.0
Pros and Cons from Beyonk users   
+15