App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Brand Embassy Logo

Brand Embassy

Social Customer Service Software

(4)

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Brand Embassy Alternatives & Competitors

Top 10 free alternatives

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Integrated with


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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
Brand Embassy logo

41

182

47

features in common

41

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Brand Embassy logo

Brand Embassy user ratings

Functionality

5.0
(1)

Unique features

  • Intent Recognition

    N/A

  • Sentiment Analysis

    N/A

  • AI/Machine Learning

    N/A

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

4.2

Brand Embassy logo
0.0

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
Brand Embassy logo

41

179

47

features in common

41

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.5K)

Top features

  • Email Templates

    5.0

  • Change Management

    5.0

  • Video Conferencing

    5.0

Brand Embassy logo

Brand Embassy user ratings

Functionality

5.0
(1)

Unique features

  • Intent Recognition

    N/A

  • Sentiment Analysis

    N/A

  • AI/Machine Learning

    N/A

Pricing

Starting from

$9/month

Value for money

LiveAgent logo
4.7

4.7

Brand Embassy logo
0.0

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.