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HappyFox Help Desk Alternatives & Competitors

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Devices supported


User rating


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Integrated with


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Company size


Help Scout logo

Help Scout

4.7
(182)

Deliver world-class support from one easy-to-use platform.

Features

Total

Help Scout logo
HappyFox Help Desk logo

44

73

75

features in common

44

features in common

Help Scout logo

Help Scout's unique features

  • Real Time Reporting

  • Real Time Monitoring

  • Archiving & Retention

  • Search/Filter

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Dashboard

  • Survey/Poll Management

  • Activity Tracking

  • Project Time Tracking

Pricing

Starting from

$20/month

Value for money

Help Scout logo
4.5
HappyFox Help Desk logo
4.5

What users say about Help Scout's value for money

In my 20 years I've never come across such an elegant solution as Help Scout. Everything works good, looks good.
Its ease of use, great search with keywords in the help guide area of clients. The ticketing system is great and integrates with Infusinsoft and Trello so we can transfer information between teams.
Cayzu logo

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

Features

Total

Cayzu logo
HappyFox Help Desk logo

56

83

75

features in common

56

features in common

Cayzu logo

Cayzu's unique features

  • Performance Management

  • Search/Filter

  • Employee Management

  • Real Time Reporting

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Content Management

  • Sentiment Analysis

  • Case Management

  • Full Text Search

Pricing

Starting from

$4/month

Value for money

Cayzu logo
4.9

0.4

HappyFox Help Desk logo
4.5

What users say about Cayzu's value for money

I love the level of customization for each agents, and creating forms would better manage, and direct each issue to the appropriate department for great support.
Cayzu is the clear winner for us. Easy to use, flexible, great for agents and great for management.
Kayako logo

Kayako

4.0
(162)

Unified customer service platform

Features

Total

Kayako logo
HappyFox Help Desk logo

41

75

75

features in common

41

features in common

Kayako logo

Kayako's unique features

  • Real Time Data

  • Appointment Management

  • Application Management

  • Network Monitoring

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Real Time Notifications

  • Categorization/Grouping

  • Workflow Configuration

  • Assignment Management

Pricing

Starting from

$30/month

Value for money

Kayako logo
3.8

0.7

HappyFox Help Desk logo
4.5

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.
I really like the clean and simple interface. Its a pleasure to use and looks really nice on a mretina screen.
Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

Features

Total

Zoho Desk logo
HappyFox Help Desk logo

68

143

75

features in common

68

features in common

Zoho Desk logo

Zoho Desk's unique features

  • Customer Experience Management

  • Usage Tracking/Analytics

  • IVR / Voice Recognition

  • Transcripts/Chat History

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Issue Auditing

  • Categorization/Grouping

  • Project Time Tracking

  • Customer Service Analytics

Pricing

Starting from

0

Value for money

Zoho Desk logo
4.5
HappyFox Help Desk logo
4.5

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
TeamSupport logo

TeamSupport

4.5
(809)

The complete B2B solution for great customer support

Features

Total

TeamSupport logo
HappyFox Help Desk logo

59

102

75

features in common

59

features in common

TeamSupport logo

TeamSupport's unique features

  • Corrective and Preventive Actions (CAPA)

  • SMS Messaging

  • Multiple User Accounts

  • Network Monitoring

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Project Time Tracking

  • Cataloging/Categorization

  • Self Service Portal

  • Text Editing

Pricing

Starting from

$49/month

Value for money

TeamSupport logo
4.4

0.1

HappyFox Help Desk logo
4.5

What users say about TeamSupport's value for money

Very impressed with Customer Support, who were very responsive and obviously knew the product. As I work in Support, I appreciate this.
It's robust, has more features than almost anything in it's class, and the support team behind it is super friendly, and helpful. And they're based in Texas.
SolarWinds Service Desk logo

SolarWinds Service Desk

4.6
(530)

IT Service Desk & Asset Management Software

Features

Total

SolarWinds Service Desk logo
HappyFox Help Desk logo

49

95

75

features in common

49

features in common

SolarWinds Service Desk logo

SolarWinds Service Desk's unique features

  • Customizable Forms

  • Cost Tracking

  • Maintenance Scheduling

  • Real Time Reporting

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Social Media Monitoring

  • Social Media Integration

  • Issue Tracking

  • Queue Management

Pricing

Starting from

$19/month

Value for money

SolarWinds Service Desk logo
4.5
HappyFox Help Desk logo
4.5

What users say about SolarWinds Service Desk's value for money

I am the administrator and I love having the ability to make changes and customization on the fly. The user friendliness of it is well above our previous software we used.
The dashboard and reporting are very helpful. They give us a good picture of how we're doing and where we can improve.
Freshdesk logo

Freshdesk

4.5
(2.5K)

Online helpdesk system and customer service software

Features

Total

Freshdesk logo
HappyFox Help Desk logo

69

126

75

features in common

69

features in common

Freshdesk logo

Freshdesk's unique features

  • Customizable Forms

  • Inbox Management

  • Call Monitoring

  • Work Order Management

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Remote Access/Control

  • Document Storage

  • Customer Service Analytics

  • Project Time Tracking

Pricing

Starting from

$0

Value for money

Freshdesk logo
4.4

0.1

HappyFox Help Desk logo
4.5

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
Vision Helpdesk logo

Vision Helpdesk

4.7
(32)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Features

Total

Vision Helpdesk logo
HappyFox Help Desk logo

53

101

75

features in common

53

features in common

Vision Helpdesk logo

Vision Helpdesk's unique features

  • Approval Process Control

  • Transfers/Routing

  • Configurable Workflow

  • Calendar Management

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Cataloging/Categorization

  • Case Management

  • Online Forums

  • Communication Management

Pricing

Starting from

$15/month

Value for money

Vision Helpdesk logo
4.5
HappyFox Help Desk logo
4.5

What users say about Vision Helpdesk's value for money

What I like about Vision Helpdesk is that it is organized and easy to manage. It is also very user-friendly and we had really good responses from our clients.
The SLA management is fantastic and lets you build nested levels of support to ensure we know only meet our SLA’s. Vision Helpdesk is the best product on the market helpdesk system.

Features

Total

InvGate Service Desk logo
HappyFox Help Desk logo

37

72

75

features in common

37

features in common

InvGate Service Desk logo

InvGate Service Desk's unique features

  • Configuration Management

  • Knowledge Management

  • Reporting & Statistics

  • Prioritization

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Decision Support

  • Case Management

  • Full Text Search

  • Contact Database

Pricing

Value for money

InvGate Service Desk logo
4.5
HappyFox Help Desk logo
4.5

What users say about InvGate Service Desk's value for money

Easy to setup and easy to understand on daily usage, the relations between grouping, help desk and catalog is superb.
Invgate Service Desk manages complex processes in a very easy and nice to use way. The integration with Invgate Asset Management tool is amazing.
HelpDesk logo

HelpDesk

4.5
(36)

Ticketing software for effortless customer support

Features

Total

HelpDesk logo
HappyFox Help Desk logo

41

55

75

features in common

41

features in common

HelpDesk logo

HelpDesk's unique features

  • Search/Filter

  • Activity Dashboard

  • Reporting & Statistics

  • Visual Analytics

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Real Time Notifications

  • Categorization/Grouping

  • Email Templates

  • Project Management

Pricing

Starting from

$29/month

Value for money

HelpDesk logo
4.3

0.2

HappyFox Help Desk logo
4.5

What users say about HelpDesk's value for money

There is an obvious lack of control over training, nuances can be lost. Customers may find it too impersonal.
I love how it makes our tasks easier and we're excited to discover more of its other features that we can use in our other lines of business.
Froged logo

Froged

4.7
(42)

THE one tool for onboarding, engagement & customer support

Features

Total

Froged logo
HappyFox Help Desk logo

43

98

75

features in common

43

features in common

Froged logo

Froged's unique features

  • CRM

  • Predictive Analytics

  • Activity Dashboard

  • Real-time Consumer-facing Chat

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Forms Management

  • Support Ticket Tracking

  • Text Editing

  • Remote Access/Control

Pricing

Starting from

0/month

Value for money

Froged logo
4.9

0.4

HappyFox Help Desk logo
4.5

What users say about Froged's value for money

The experience so far is great. They are constantly improving the tools and have great support.
I love the user interface, the ability to see live users and be able to chat with them too. I love the overall feel and support is also amazing.
Vivantio logo

Vivantio

4.3
(166)

Flexible Software. Focused Service.

Features

Total

Vivantio logo
HappyFox Help Desk logo

59

136

75

features in common

59

features in common

Vivantio logo

Vivantio's unique features

  • Real Time Analytics

  • Forecasting

  • Release Management

  • SMS Messaging

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Multi-Language

  • Content Management

  • Categorization/Grouping

  • Sentiment Analysis

Pricing

Starting from

$42/month

Value for money

Vivantio logo
4.2

0.3

HappyFox Help Desk logo
4.5

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.
We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.
Halp logo

Halp

5.0
(4)

Ticketing, powered by your Slack conversations

Features

Total

Halp logo
HappyFox Help Desk logo

29

44

75

features in common

29

features in common

Halp logo

Halp's unique features

  • Employee Activity Monitoring

  • Problem Management

  • Prioritization

  • Incident Management

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Access Controls/Permissions

  • Tagging

  • Document Storage

  • Issue Tracking

Front logo

Front

4.5
(228)

Where 7500+ companies build strong customer relationships;

Features

Total

Front logo
HappyFox Help Desk logo

47

126

75

features in common

47

features in common

Front logo

Front's unique features

  • Calendar Sync

  • Version Control

  • Remote Support

  • Usage Tracking/Analytics

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Case Management

  • Decision Support

  • Help Desk Management

  • Customizable Fields

Pricing

Starting from

$19/month

Value for money

Front logo
4.2

0.3

HappyFox Help Desk logo
4.5

What users say about Front's value for money

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.
Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.
Zendesk Suite logo

Zendesk Suite

4.4
(3.1K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
HappyFox Help Desk logo

68

179

75

features in common

68

features in common

Zendesk Suite logo

Zendesk Suite's unique features

  • Filtering

  • Call Scripting

  • Transcripts/Chat History

  • Real Time Analytics

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Categorization/Grouping

  • Contact Database

  • Remote Access/Control

  • Project Time Tracking

Pricing

Starting from

$49/month

Value for money

Zendesk Suite logo
4.1

0.4

HappyFox Help Desk logo
4.5

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
SupportBee logo

SupportBee

4.4
(26)

Customer support help desk software

Features

Total

SupportBee logo
HappyFox Help Desk logo

15

15

75

features in common

15

features in common

SupportBee logo

SupportBee's unique features

  • No unique features

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Social Media Monitoring

  • Real Time Notifications

  • Multi-Channel Communication

  • Cataloging/Categorization

Pricing

Starting from

$13/month

Value for money

SupportBee logo
4.3

0.2

HappyFox Help Desk logo
4.5

What users say about SupportBee's value for money

SupportBee is very easy to use and helps resolve incidents quickly and efficiently. The features that I like the most are.
Awesome customization and ways to stay in contact with customers, great customer support too.

Categories in common

AzureDesk logo

AzureDesk

4.5
(49)

Help desk software for SMBs

Features

Total

AzureDesk logo
HappyFox Help Desk logo

27

35

75

features in common

27

features in common

AzureDesk logo

AzureDesk's unique features

  • Chatbot

  • Change Management

  • Incident Management

  • Virtual Assistant

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Real Time Notifications

  • Task Management

  • Customer Service Analytics

  • Discussions / Forums

Pricing

Starting from

$12/month

Value for money

AzureDesk logo
4.7

0.2

HappyFox Help Desk logo
4.5

What users say about AzureDesk's value for money

It has been a great experience so far. The support team and overall functionality is amazing.
From day one the team over at AzureDesk have been extremely helpful. They are always very responsive to requests and happy to have a Skype session at short notice if any issues arise.

Categories in common

Hiver logo

Hiver

4.6
(77)

Hiver: World's First Gmail-based Customer Service Helpdesk

Features

Total

Hiver logo
HappyFox Help Desk logo

36

60

75

features in common

36

features in common

Hiver logo

Hiver's unique features

  • Email Monitoring

  • Auto-Responders

  • Monitoring

  • Task Progress Tracking

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Decision Support

  • IT Asset Management

  • Document Storage

  • Customer Segmentation

Pricing

Starting from

$15/month

Value for money

Hiver logo
4.5
HappyFox Help Desk logo
4.5

What users say about Hiver's value for money

We have had a great experience with Hiver. It has really improved our customer service and any time I have had a question or issue their tech support was ready to help.
I really enjoy the save and close feature when I know an issue has been resolved. It helps me keep track of everything I need in my busy job.
LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
HappyFox Help Desk logo

66

168

75

features in common

66

features in common

LiveAgent logo

LiveAgent's unique features

  • Client Portal

  • Drag & Drop

  • Change Management

  • Customer Engagement

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Categorization/Grouping

  • Recurring Issues

  • Issue Auditing

  • Project Management

Pricing

Starting from

$15/month

Value for money

LiveAgent logo
4.7

0.2

HappyFox Help Desk logo
4.5

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Groove logo

Groove

4.5
(66)

Support, Simplified.

Features

Total

Groove logo
HappyFox Help Desk logo

43

56

75

features in common

43

features in common

Groove logo

Groove's unique features

  • CRM

  • Event Triggered Actions

  • Auto-Responders

  • Reporting & Statistics

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Case Management

  • Survey/Poll Management

  • Help Desk Management

  • Self Service Portal

Pricing

Starting from

$0/month

Value for money

Groove logo
4.4

0.1

HappyFox Help Desk logo
4.5

What users say about Groove's value for money

We manage a few completely different projects so its great that they are all supported under the same account.
Groove's own customer support is also extremely friendly and responsive, and they're great at keeping you updated. I especially enjoy reading the articles from their blog.
HelpCrunch logo

HelpCrunch

4.8
(176)

Customer Communication tool for support, marketing & sales

Features

Total

HelpCrunch logo
HappyFox Help Desk logo

48

76

75

features in common

48

features in common

HelpCrunch logo

HelpCrunch's unique features

  • Transfers/Routing

  • Real Time Monitoring

  • Geotargeting

  • Auto-Responders

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Rules-Based Workflow

  • Survey/Poll Management

  • Customizable Reports

  • Online Forums

Pricing

Starting from

$15/month

Value for money

HelpCrunch logo
4.8

0.3

HappyFox Help Desk logo
4.5

What users say about HelpCrunch's value for money

This covers most of the things we want and are happy that there is a value-based tool like this without the bloat of other tools.
The price is great considering the features that it have. The support team is amazing.
TOPdesk logo

TOPdesk

4.6
(49)

Help desk & service management

Features

Total

TOPdesk logo
HappyFox Help Desk logo

46

102

75

features in common

46

features in common

TOPdesk logo

TOPdesk's unique features

  • Issue Management

  • For Schools

  • Fixed Asset Management

  • Barcoding/RFID

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Customer Segmentation

  • Call Center Management

  • Sentiment Analysis

  • Customer History

Pricing

Starting from

$66/month

Value for money

TOPdesk logo
4.5
HappyFox Help Desk logo
4.5

What users say about TOPdesk's value for money

This is very easy to check and improve your own services. I enjoy working with TOPdesk with great pleasure and ease.
The ability to have a self service portal and knowledge bases are great features we are building on a lot. The imeplementation was very good, straightforward, simple and no post implementation issues.
Gorgias logo

Gorgias

4.7
(93)

Help desk and customer service solution

Features

Total

Gorgias logo
HappyFox Help Desk logo

38

55

75

features in common

38

features in common

Gorgias logo

Gorgias' unique features

  • Template Management

  • Mobile Access

  • Auto-Responders

  • Transfers/Routing

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Access Controls/Permissions

  • Online Forums

  • Recurring Issues

  • Sentiment Analysis

Pricing

Starting from

$60/month

Value for money

Gorgias logo
4.5
HappyFox Help Desk logo
4.5

What users say about Gorgias' value for money

Overall fantastic, we were recommended Gorgias and the features did not disappoint. Besides the forwarding issue the rest of our discovery and onboarding process was pretty quick & seamless.
Our account manager is super knowledgeable and has the ability to assess our use of the platform and make recommendations on how we can improve the experience.
Intercom logo

Intercom

4.5
(853)

Make the most of every customer engagement

Features

Total

Intercom logo
HappyFox Help Desk logo

37

98

75

features in common

37

features in common

Intercom logo

Intercom's unique features

  • Dynamic Content

  • Multi-Channel Marketing

  • CAN SPAM Compliance

  • @mentions

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Negative Feedback Management

  • IT Asset Management

  • Recurring Issues

  • Real-Time Chat

Pricing

Starting from

$67/month

Value for money

Intercom logo
4.0

0.5

HappyFox Help Desk logo
4.5

What users say about Intercom's value for money

Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.
Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.

Categories in common

elevio logo

elevio

4.6
(30)

Self-service support & customer education platform

Features

Total

elevio logo
HappyFox Help Desk logo

41

83

75

features in common

41

features in common

elevio logo

elevio's unique features

  • Content Creation

  • Text Analysis

  • Content Publishing Options

  • Configurable Workflow

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Call Center Management

  • Categorization/Grouping

  • Customizable Fields

  • Email Templates

Pricing

Starting from

$99/month

Value for money

elevio logo
4.6

0.1

HappyFox Help Desk logo
4.5

What users say about elevio's value for money

Overall we are very happy with how Elevio is integrated into our platform and helps us prevent questions and be proactive with supporting our clients. Especially with how easy it is to configure.
Working with the Elev.io team has been great. They are responsive, but more than that, extremely helpful if we hit any issues or questions.
Avochato logo

Avochato

4.7
(130)

SMS texting and live chat for sales, support & ops teams

Features

Total

Avochato logo
HappyFox Help Desk logo

32

101

75

features in common

32

features in common

Avochato logo

Avochato's unique features

  • Offline Form

  • Group Messaging

  • SMS Messaging

  • Transcripts/Chat History

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Decision Support

  • Customer History

  • Service Level Agreement (SLA) Management

  • Rules-Based Workflow

Pricing

Value for money

Avochato logo
4.6

0.1

HappyFox Help Desk logo
4.5

What users say about Avochato's value for money

I looked at a bunch of other services like this but this was the best. The interface is very easy to use and it functions flawlessly.
I liked it being user friendly and that it meets the demands for our company. I like how Avochato is willing to work with us to make it better and more personalized for our type of business.
HubSpot Service Hub logo

HubSpot Service Hub

4.4
(123)

Cloud-based customer service solution for firms of all sizes

Features

Total

HubSpot Service Hub logo
HappyFox Help Desk logo

46

91

75

features in common

46

features in common

HubSpot Service Hub logo

HubSpot Service Hub's unique features

  • NPS of Customers

  • CRM

  • Account Management

  • Prioritization

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Activity Tracking

  • Call Center Management

  • Sentiment Analysis

  • Tagging

Pricing

Starting from

$50/month

Value for money

HubSpot Service Hub logo
4.3

0.2

HappyFox Help Desk logo
4.5

What users say about HubSpot Service Hub's value for money

The best tool for a greater workflow, you can do everything you need to give the best elements for your clients.
I also love the ability to house all of our self-serve information and FAQs in the Knowledge Base. This is the perfect way to link customers to an article that can help them quickly.
UseResponse logo

UseResponse

4.7
(35)

All-in-one Customer Support and Feedback Suite

Features

Total

UseResponse logo
HappyFox Help Desk logo

55

103

75

features in common

55

features in common

UseResponse logo

UseResponse's unique features

  • Employee Management

  • Content Library

  • Data Security

  • Reporting & Statistics

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Negative Feedback Management

  • IT Asset Management

  • Remote Access/Control

  • Routing

Pricing

Starting from

$199/month

Value for money

UseResponse logo
4.8

0.3

HappyFox Help Desk logo
4.5

What users say about UseResponse's value for money

My experience with the tool is very good, it has allied a lot of stress around here, therefore, I just complain about the amount we paid. But the tool itself is perfect and is being of good help.
We didn´t have something like this in our company before and we are very happy that we´ve found such a great tool and partner to work with.
BOSSDesk logo

BOSSDesk

4.6
(102)

BOSS Solutions a FrontRunner in Help Desk Software

Features

Total

BOSSDesk logo
HappyFox Help Desk logo

49

108

75

features in common

49

features in common

BOSSDesk logo

BOSSDesk's unique features

  • Maintenance Scheduling

  • Asset Tracking

  • Commenting/Notes

  • Audit Management

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Contact Database

  • Routing

  • Discussions / Forums

  • Live Chat

Pricing

Starting from

$19/month

Value for money

BOSSDesk logo
4.6

0.1

HappyFox Help Desk logo
4.5

What users say about BOSSDesk's value for money

Right out of the box this product was better then the helpdesk we were moving from. The staff has been great to work with and very helpful.
I dig the ticketing search and the ability to run reports off the the inventory, that is very helpful. The Dell API integration for warranty and system info is also very nice.
Supportbench logo

Supportbench

4.7
(33)

A Modern B2B Helpdesk CRM Software.

Features

Total

Supportbench logo
HappyFox Help Desk logo

67

112

75

features in common

67

features in common

Supportbench logo

Supportbench's unique features

  • File Management

  • SMS Messaging

  • Event Triggered Actions

  • Prioritization

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Sentiment Analysis

  • Project Time Tracking

  • Forms Management

  • Project Management

Pricing

Starting from

$40/month

Value for money

Supportbench logo
4.8

0.3

HappyFox Help Desk logo
4.5

What users say about Supportbench's value for money

Good software helps create a high productivity rate and happy customers. We have both now that we have Supportbench.
Amazing tool - all in one but also specialized. Super easy to use, MUCH better performance.
Kustomer logo

Kustomer

4.5
(36)

Modern Customer Service Software For Customer-First Brands

Features

Total

Kustomer logo
HappyFox Help Desk logo

53

98

75

features in common

53

features in common

Kustomer logo

Kustomer's unique features

  • Customer Experience Management

  • Event Triggered Actions

  • Real Time Monitoring

  • Reporting & Statistics

HappyFox Help Desk logo

HappyFox Help Desk's unique features

  • Assignment Management

  • Customer Complaint Tracking

  • Issue Auditing

  • Content Management

Pricing

Starting from

$89/month

Value for money

Kustomer logo
4.3

0.2

HappyFox Help Desk logo
4.5

What users say about Kustomer's value for money

Best part is that the software is easy to get used to. It works great for emails, and live chat, with the ability to have different channels.
The support we have received from the Kustomer team has been outstanding, and they are always available when we need them. The setup was thorough and complete.

Categories in common