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HappyFox Alternatives

How do HappyFox alternatives compare?

Zendesk and Freshservice stand out as its top competitors based on similarity, popularity and user reviews. When comparing HappyFox to its top 100 alternatives, Customer Thermometer has the highest rating, with Halp as the runner-up, and HappyFox ranking 50th place. Zendesk has the most reviews with a total of 2,521, while HappyFox has 82. Users say Customer Thermometer tops the list for value for money followed by Halp, while HappyFox comes in 55th. Users also say ServiceWise and Halp are the easiest to use, while HappyFox takes 47th place.


How do I choose the best HappyFox alternative?

Browse our list of competitors to find the tool that's right for your team and workflow. Filter apps by features, pricing, ratings, integrations, devices and more. Read verified reviews and discover what other people in your industry are using. Compare apps side by side to find the best match for your business.


What are the top 5 alternatives to HappyFox?

Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

Zendesk

4.4
(2,521)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.4

4.5

What users say about Zendesk's value for money

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Total

31

98

50

features in common

31

features in common

Zendesk's unique features

  • Real Time Updates

  • Commenting

  • Queue Manager

  • Auto-Responders

HappyFox's unique features

  • Contact Database

  • Scheduled Reporting

  • Lead Assignment

  • Customer Complaint Tracking

Freshservice

4.5
(386)

A complete IT service management (ITSM) tool for business

Pricing

Starting from

$19/month

Value for money

4.5
4.5

What users say about Freshservice's value for money

For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.

AK

Abhinav K.

M still within a trial period, but have been extremely impressed with the software. Working in a non profit pricing is always an issue and the only real concern with the software.

AR

Anonymous Reviewer

Total

27

80

50

features in common

27

features in common

Freshservice's unique features

  • IT Asset Tracking

  • Data Import/Export

  • Surveys & Feedback

  • Change Management

HappyFox's unique features

  • Categorization

  • Lead Assignment

  • Customer Service Analytics

  • Contact Database

Jira Service Management

4.4
(262)

The only ITSM solution built on the Jira platform

Pricing

Starting from

$20/month

Value for money

4.2

0.3

4.5

What users say about Jira Service Management's value for money

Overall we are very happy with Jira Service Desk; it has allowed us to provide a higher level of support to users than our previous service desk, and non-profit pricing was very beneficial for us.

AR

Anonymous Reviewer

A great product at a reasonable price point. This review is for the Cloud version.).

SB

Seth B.

Total

19

54

50

features in common

19

features in common

Jira Service Management's unique features

  • Reporting & Statistics

  • Customizable Branding

  • Change Management

  • Approval Process Control

HappyFox's unique features

  • Role-Based Permissions

  • Call Recording

  • Scheduled Reporting

  • Email Templates

Freshdesk

4.5
(2,228)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.1

4.5

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

33

76

50

features in common

33

features in common

Freshdesk's unique features

  • Social Media Integration

  • Real Time Monitoring

  • Email Tracking

  • Conferencing

HappyFox's unique features

  • Contact History

  • Customer Service Analytics

  • Role-Based Permissions

  • Lead Assignment

Zoho Desk

4.5
(1,642)

Cloud-based help desk platform

Pricing

Starting from

$12/month

Value for money

4.5
4.5

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

30

95

50

features in common

30

features in common

Zoho Desk's unique features

  • Self Service Portal

  • Two-Factor Authentication

  • Customer Experience Management

  • Real Time Updates

HappyFox's unique features

  • Contact Management

  • Scheduled Reporting

  • Lead Assignment

  • Customer Database

Salesforce Service Cloud

4.4
(509)

Customer Service & Field Service Management Solutions

Pricing

Starting from

$25/month

Value for money

4.1

0.4

4.5

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

29

97

50

features in common

29

features in common

Salesforce Service Cloud's unique features

  • Records Management

  • Client Portal

  • Performance Management

  • Audit Trail

HappyFox's unique features

  • Contact Database

  • Search Functionality

  • Project Time Tracking

  • Customer Segmentation

Vivantio

4.3
(160)

Flexible Software. Focused Service.

Pricing

Starting from

$48/month

Value for money

4.2

0.3

4.5

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

21

64

50

features in common

21

features in common

Vivantio's unique features

  • WYSIWYG Editor

  • Request Routing

  • Lifecycle Management

  • Dashboard Creation

HappyFox's unique features

  • Real Time Notifications

  • Call Recording

  • Status Tracking

  • Email Notifications

LiveAgent

4.7
(986)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.2

4.5

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

39

119

50

features in common

39

features in common

LiveAgent's unique features

  • Fraud Detection

  • Feedback Collection

  • Multiple User Accounts

  • Call Routing

HappyFox's unique features

  • Lead Assignment

  • Data Synchronization

  • Status Reporting

  • Indexing

Vision Helpdesk

4.6
(28)

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

Pricing

Starting from

$8/month

Value for money

4.4

0.1

4.5

What users say about Vision Helpdesk's value for money

After piloting over 8 of the most reputable help desk providers we settled with Vision. They provide all the functionality of the larger Help Desk providers at an affordable cost.

RD

Ryan D.

Vision Helpdesk is value for money, feature rich and simple to use. Also their support team is very responsive and always ready to help.

M

Max

Total

17

59

50

features in common

17

features in common

Vision Helpdesk's unique features

  • Survey Management

  • Problem Management

  • Employee Self Service

  • Billing & Invoicing

HappyFox's unique features

  • Call Monitoring

  • Role-Based Permissions

  • Customizable Reporting

  • Customer Database

Kayako

4.0
(156)

Unified customer service platform

Pricing

Starting from

$15/month

Value for money

3.8

0.7

4.5

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Total

24

64

50

features in common

24

features in common

Kayako's unique features

  • Web Forms

  • Real Time Data

  • Feedback Collection

  • Configurable Workflow

HappyFox's unique features

  • Third Party Integration

  • Call Tracking

  • Widgets

  • Email Integration

Pricing

Value for money

4.5
4.5

What users say about InvGate Service Desk's value for money

We saved a lot of hidden costs and the tools were payed with that. The analytics and reports are very good and gave us a lot of visibility.

FA

Fernanda A.

It is worth investing in an application of these characteristics.

AR

Anonymous Reviewer

Total

22

66

50

features in common

22

features in common

InvGate Service Desk's unique features

  • Template Management

  • Reporting & Statistics

  • Multi-Department / Project

  • Drag & Drop Interface

HappyFox's unique features

  • Search Functionality

  • Call Recording

  • Summary Reports

  • Customizable Reporting

Front

4.5
(199)

Email management software and shared inbox for teams

Pricing

Starting from

$9/month

Value for money

4.2

0.3

4.5

What users say about Front's value for money

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

It helped us to improve our support while saving time and money. Front has brought us closer to our beloved users.

Rhai G.

Total

14

42

50

features in common

14

features in common

Front's unique features

  • Real Time Analytics

  • Inbox Management

  • @mentions

  • Chat

HappyFox's unique features

  • Call Tracking

  • Project Time Tracking

  • Email Notifications

  • Support Ticket Management

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

Pricing

Starting from

$4/month

Value for money

4.9

0.4

4.5

What users say about Cayzu's value for money

Cayzu really set the bar high. This was a great choice and I would recommend them to anybody looking to provide great customer service at an affordable price.

JP

John P.

I found out about Cayzu from my colleagues, one of them talked about something that helps to save time and money.

Vadim S.

Total

27

59

50

features in common

27

features in common

Cayzu's unique features

  • User Management

  • Self Service Portal

  • Multi-Channel Management

  • Real Time Data

HappyFox's unique features

  • Call Recording

  • Escalation Management

  • Customer Service Analytics

  • Categorization

Help Scout

4.7
(164)

Web-based help desk designed for better customer experience

Pricing

Starting from

$10/month

Value for money

4.6

0.1

4.5

What users say about Help Scout's value for money

It was a great experience, definitely worth the investment since it allowed us to measure and create KPIs for the satisfaction of our internal service.

AR

Anonymous Reviewer

A fantastic, low cost chat tool, with email connection AND ability to provide support documentation.

DD

Daniel D.

Total

24

62

50

features in common

24

features in common

Help Scout's unique features

  • Voice Mail

  • Real Time Reporting

  • HIPAA Compliance

  • Desktop Notifications

HappyFox's unique features

  • Status Tracking

  • Contact Database

  • Widgets

  • Indexing

SysAid

4.5
(332)

Automate IT tasks and workflows with SysAid's ITSM solution

Pricing

Value for money

4.5
4.5

What users say about SysAid's value for money

The few times we have had any issues with the software in all the years the support has been very responsive. Reliable, reasonably priced and excellent customer service.

EP

Edward P.

Cost effective and basic tool for ticketing. This tool does not require any training.

PK

Prachi K.

Total

16

55

50

features in common

16

features in common

SysAid's unique features

  • Timer

  • Remote Control

  • Customizable Branding

  • Barcode Scanning

HappyFox's unique features

  • Call Recording

  • Online Forums

  • Customer Segmentation

  • Custom Fields

JitBit Help Desk

4.6
(28)

Helpdesk ticketing system software

Pricing

Starting from

$29

Value for money

4.3

0.2

4.5

What users say about JitBit Help Desk's value for money

Low price, responsive customer support, very nice UI.

AR

Anonymous Reviewer

Low cost, does everything I needed it for. Ease of use and easy to administer.

AR

Anonymous Reviewer

Total

14

28

50

features in common

14

features in common

JitBit Help Desk's unique features

  • Event Triggered Actions

  • Active Directory Integration

  • Reporting & Statistics

  • Content Filter

HappyFox's unique features

  • Call Monitoring

  • Lead Assignment

  • Customer Segmentation

  • Summary Reports

NeuQs Free Helpdesk

(0)

Web-based help desk and support application

Features

Total

2

5

50

features in common

2

features in common

NeuQs Free Helpdesk's unique features

  • Auditing

  • Receiving

  • Audit Trail

HappyFox's unique features

  • Call Monitoring

  • Help Desk Management

  • Customer Database

  • Time Clock Integration

NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

Pricing

Starting from

$0.01/month

Value for money

4.6

0.1

4.5

What users say about NABD System's value for money

Pricing is good once you figure out your organizational needs.

DO

DANIEL O.

Strong knowledge base and SLA capabilities. Pricing is very low compared to competitors.

AR

Anonymous Reviewer

Total

16

42

50

features in common

16

features in common

NABD System's unique features

  • Reminders

  • Template Management

  • Multi-Channel Management

  • Performance Management

HappyFox's unique features

  • Call Recording

  • Role-Based Permissions

  • Data Synchronization

  • Customer Database

TeamSupport

4.5
(789)

B2B Customer Support Software

Pricing

Starting from

$50/month

Value for money

4.4

0.1

4.5

What users say about TeamSupport's value for money

Allows me to answer email, chat with colleagues and open many tickets simultaneously. Best investment to for a company to make their employees job easy like a Sunday morning.

AR

Anonymous Reviewer

The software basically helps you in all the areas related to support tickets. I found the product was worth the investment.

AR

Anonymous Reviewer

Total

36

120

50

features in common

36

features in common

TeamSupport's unique features

  • Inventory Management

  • Productivity Reporting

  • Client Portal

  • Prioritizing

HappyFox's unique features

  • Lead Assignment

  • Customer Segmentation

  • Project Time Tracking

  • Time Clock Integration

Groove

4.4
(62)

Support, Simplified.

Pricing

Starting from

$12/month

Value for money

4.4

0.1

4.5

What users say about Groove's value for money

If you're looking to have a inexpensive faq page on your site, this could help you save time & money.

David H.

Ticket-based cs management. Easy to setup, inexpensive faq platform.

David H.

Total

22

42

50

features in common

22

features in common

Groove's unique features

  • Feedback Collection

  • Customer Experience Management

  • Surveys & Feedback

  • WYSIWYG Editor

HappyFox's unique features

  • Summary Reports

  • Categorization

  • Third Party Integration

  • Email Notifications

Deskpro

4.6
(34)

Customer service software you can depend on

Pricing

Starting from

$15/month

Value for money

4.6

0.1

4.5

What users say about Deskpro's value for money

Easy, Price, Functions, support and Deplyement on premise option.

JB

Jasper B.

Unit price of 1User is cheap. Detailed authority setting.

TM

Takahiro M.

Total

29

80

50

features in common

29

features in common

Deskpro's unique features

  • Labeling

  • Commenting

  • Website Integration

  • Automatic Notifications

HappyFox's unique features

  • Contact Management

  • Scheduled Reporting

  • Indexing

  • Customer Segmentation

ServiceWise

4.7
(3)

Web based help desk management software

Features

Total

15

41

50

features in common

15

features in common

ServiceWise's unique features

  • Automatic Notifications

  • Survey Management

  • Graphical Workflow Editor

  • Knowledge Base Management

HappyFox's unique features

  • Call Recording

  • Performance Reports

  • Customer Segmentation

  • Custom Fields

osTicket

4.3
(39)

Customer support ticket system

Pricing

Value for money

4.8

0.3

4.5

What users say about osTicket's value for money

Only for companies that have almost zero budget but have a good developer in-house.

Alejandro H.

OsTicket is extremely versatile, and for the SMB market (or for a small dev team) it is a very powerful tool with the ability to extremely customize the tool, all with no price tag.

CP

Chau P.

Total

1

5

50

features in common

1

features in common

osTicket's unique features

  • Custom Forms

  • Self Service Portal

  • Auto-Responders

  • Web Forms

HappyFox's unique features

  • Automatic Lead Distribution

  • Escalation Management

  • Customer Complaint Tracking

  • Support Ticket Management

SmartSupport

4.2
(12)

Internal & external knowledge base and forum management

Features

Total

1

5

50

features in common

1

features in common

SmartSupport's unique features

  • Commenting

  • Communication Management

  • Chat

  • Custom Forms

HappyFox's unique features

  • Call Monitoring

  • Escalation Management

  • Customer Complaint Tracking

  • Support Ticket Management

UserVoice

4.2
(64)

Build better products with intelligent product feedback

Pricing

Value for money

3.7

0.8

4.5

What users say about UserVoice's value for money

Gives us almost everything we need for a great price.

Jessica M.

Uservoice is well built, reliable and reasonably priced.

Immad A.

Total

8

27

50

features in common

8

features in common

UserVoice's unique features

  • Survey Management

  • Visual Analytics

  • Engagement Analytics

  • Customer Accounts

HappyFox's unique features

  • Call Recording

  • Online Forums

  • Data Synchronization

  • Time Clock Integration

Re:amaze

4.8
(50)

Support, engage, and convert customers on a single platform.

Pricing

Starting from

$29/month

Value for money

4.8

0.3

4.5

What users say about Re:amaze's value for money

Proactive customer engagement. Pricing is fair and policies are just great.

Winston H.

I tried zendesk, trengo and reamaze and I am very happy with my choice, it is worth my money 100.

TJ

Teun J.

Total

1

2

50

features in common

1

features in common

Re:amaze's unique feature

  • Chat

HappyFox's unique features

  • Call Monitoring

  • Escalation Management

  • Customer Complaint Tracking

  • Support Ticket Management

Features

Total

7

27

50

features in common

7

features in common

Oracle Service Cloud's unique features

  • Prioritizing

  • Real Time Monitoring

  • HIPAA Compliance

  • Charting

HappyFox's unique features

  • Call Monitoring

  • Lead Assignment

  • Customer Database

  • Support Ticket Management