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Helpdesk 365
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SharePoint IT Ticketing System for Microsoft 365
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Helpdesk 365 - 2026 Pricing, Features, Reviews & Alternatives
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Helpdesk 365 overview
What is Helpdesk 365?
Helpdesk 365 for SharePoint & Microsoft Teams is a ticketing system specifically designed for the Microsoft 365 ecosystem. Recommended by our clients and G2 for its easy-to-use UI, simplicity, security, and customizable helpdesk solutions, it automates the ticketing process effortlessly while remaining affordable for SMEs.
🌟Top-rated helpdesk software with top features for easiest UI/UX:
1.(Multiple AI-Integrations)
2.(Custom Forms)
3.(Microsoft Ecosystem Integration)
4.(Modern View)
5.(Chatbot Bubble 365)
6.(Ticket Splitting & Merging)
7.(Multilevel Sub-service)
8.(Multiple SLA choices)
9.(Condition-based columns)
10.(Rules & Automation)
➡️Get Started Today: Go to our website (apps365.com/best-helpdesk-ms-teams-sharepoint-ticketing-system/) and start your free, fully featured 14-day trial of SharePoint Helpdesk 365 for one Microsoft 365 tenant. You can turn your trial into a full version by purchasing a license from our website.
To know more similar products, visit Apps365.com
Starting price
per month
Alternatives
with better value for money
Helpdesk 365’s user interface
Helpdesk 365 reviews
Overall rating
5.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
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2
1
1
0
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Helpdesk 365's key features
Most critical features, based on insights from Helpdesk 365 users:
All Helpdesk 365 features
Features rating:
Helpdesk 365 alternatives
Helpdesk 365
Starting from
19.99
Per month
Freshdesk
Starting from
19
Per month
SysAid
Starting from
No pricing info
Vision Helpdesk
Starting from
15
Per month
Helpdesk 365 pricing
Pricing plans
Pricing details:
User opinions about Helpdesk 365 price and value
Value for money rating:
Helpdesk 365 integrations (25)
Top integrations
Helpdesk 365 support options
Typical customers
Platforms supported
Support options
Training options
Helpdesk 365 FAQs
Helpdesk 365 has the following pricing plans:
Starting from: $19.99/month
Pricing model: Subscription, Open Source
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Helpdesk 365?
Helpdesk 365 has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Helpdesk 365 support?
Helpdesk 365 supports the following languages:
English
Q. Does Helpdesk 365 support mobile devices?
Helpdesk 365 supports the following devices:
Android, iPad, iPhone
Q. Does Helpdesk 365 offer an API?
Yes, Helpdesk 365 has an API available for use.
Q. What other apps does Helpdesk 365 integrate with?
Helpdesk 365 integrates with the following applications:
Microsoft SharePoint, Microsoft Outlook, Microsoft Azure, Delve, Microsoft 365 Copilot, Microsoft Power Apps, Microsoft 365 for Jira, Microsoft Entra ID, Microsoft Teams, Microsoft Exchange, Sharepoint Security Sync, Azure Blob Storage, Microsoft Defender for Cloud Apps, Microsoft 365, Microsoft Forms, Microsoft Access, Microsoft 365 Backup, Azure DevOps, Microsoft Defender for Office 365, Microsoft Intune, Microsoft Copilot Studio, Microsoft 365 Help Desk Ticketing System, Microsoft Power BI, Microsoft Power Automate
Q. What level of support does Helpdesk 365 offer?
Helpdesk 365 offers the following support options:
Knowledge Base, FAQs/Forum, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)