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Kommunicate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer support automation tool for enterprises
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Kommunicate - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Kommunicate overview
What is Kommunicate?
Kommunicate is a live chat software designed to help businesses in the healthcare, eCommerce, education and other sectors build custom AI-based chatbots. Administrators can create NLP-powered support bots to schedule meetings, qualify leads, and support customers.
The platform enables managers to visualize data across conversation history, events, and user information to manage client communications. Other features include conversation routing, rich messaging templates, team roles, customer satisfaction (CSAT) ratings, reporting dashboard, and fallback emails. Kommunicate allows teams to create and deploy a personalized knowledge base and frequently answered questions (FAQs) across websites. Supervisors can also set up canned responses for common queries, add tags to categorize conversations, and share chat transcripts with colleagues.
Kommunicate lets stakeholders automatically resolve dormant conversations and hand over unanswered communications to humans. Operators can also create and send custom welcome, away, and greeting messages to website visitors via a white-labeled chat widget.
Starting price
per month
Alternatives
with better value for money
Kommunicate’s user interface
Kommunicate pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Kommunicate?
The customer support was a bit lacking in my opinion but other than that it was perfect.
Select to learn more
Who uses Kommunicate?
Based on 43 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Kommunicate's key features
Most critical features, based on insights from Kommunicate users:
All Kommunicate features
Features rating:
Kommunicate alternatives
Kommunicate
Starting from
100
/user
Per month
Tidio
Starting from
No pricing info
Chatbase
Starting from
No pricing info
ChatGPT
Starting from
No pricing info
Kommunicate pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- All Channels
- All Features of Scale Plan Plus: Unlimited Users Who Interact With Bot/Month
- Call
- Custom Domain Mapping
- Custom Integrations
- Custom Team Roles and Permissions
- Data in Your Region
- Dedicated Account Manager
- Knowledge Base
- Live Chat
- On Demand Custom Reports
- Premium Support (24/7) Through Email
- SAML-Based Single Sign-on (SSO)
- Sync Data With Your Backend
- Unlimited Chat History
- Whitelabel Widget Customization
User opinions about Kommunicate price and value
Value for money rating:
To see what individual users think of Kommunicate's price and value, check out the review snippets below.
María d.
Full Stack developer
Shamel A.
Associate Professor
Kommunicate integrations (23)
Integrations rated by users
We looked at 43 user reviews to identify which products are mentioned as Kommunicate integrations and how users feel about them.
Integration rating: 5.0 (1)
Kommunicate support options
Typical customers
Platforms supported
Support options
Training options
Kommunicate FAQs
Kommunicate has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Kommunicate support?
Kommunicate supports the following languages:
English
Q. Does Kommunicate support mobile devices?
Kommunicate supports the following devices:
Android, iPad, iPhone
Q. Does Kommunicate offer an API?
No, Kommunicate does not have an API available.
Q. What level of support does Kommunicate offer?
Kommunicate offers the following support options:
Chat, Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, FAQs/Forum