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Malcolm! Logo

At your service

Last updated: January 2025

Malcolm! Reviews

Overall rating

4.9

/5

36

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.14/10

Reviews by rating

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Pros and cons

It's so clever and a great off-the-shelf solution for FAQs and Customer Support Centre. It's also very affordable for SMEs and scale-up businesses like ours.
Malcolm! helps non-tech people like me produce beautiful sites with ease. It takes a little bit of time to set up and the result is professional with my brand colours.
Malcolm is absolutely great, it's way batter than what the competition is doing out there. They provide excellent support, an excellent UI and it just works.
Web hooks integrations are really severely lacking, passing only that it completed a form and no other information.
It's a bit overbearing at times, and can be confusing to navigate.
We were using an open source alternative but it was buggy and really confusing.
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36 reviews