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ReviewTrackers
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Review monitoring software for multi-location businesses
Table of Contents
ReviewTrackers - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
ReviewTrackers overview
What is ReviewTrackers?
ReviewTrackers is the award-winning reputation management and customer review software trusted by over 40,000 businesses.
Monitor reviews on Facebook, Google, TripAdvisor, and 100+ other online review sites. Centralize all your review data in a single app. Respond to customers instantaneously. Request reviews via simple, easy-to-use SMS and email campaigns. Use machine-learning technology to discover insights from your reviews. Get award-winning customer support, API access and automation, and instant review alerts from ReviewTrackers.
Key benefits of using ReviewTrackers
Analyze your performance: Cut your review and feedback data on the fly with ReviewTrackers’ powerful analytics and reporting engine.
Collect customer feedback and generate new reviews: Activate Promoters and recover Detractors with the easy-to-use Feedback and Review Request tool.
Unlock actionable customer insights: Dive into the entire anatomy of feedback, analyze sentiment data, and discover high-impact customer trends and issues with Trending Topics, a cutting-edge text analytics and sentiment analysis tool with easy-to-use word cloud visualizations.
Starting price
Alternatives
with better value for money
Pros & Cons
Review Management
Customer Support
Review Email Notifications
Keyword Tracking
ReviewTrackers’s user interface
ReviewTrackers pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about ReviewTrackers?
ReviewTrackers simply works, no complicated settings, no weird integrations, just set your review sources, respond, and request customer feedback all in one place.
Select to learn more
Who uses ReviewTrackers?
Based on 172 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ReviewTrackers's key features
Most critical features, based on insights from ReviewTrackers users:
All ReviewTrackers features
Features rating:
ReviewTrackers alternatives
ReviewTrackers
Starting from
No pricing info
Trustpilot
Starting from
No pricing info
TrueReview
Starting from
No pricing info
Birdeye
Starting from
No pricing info
ReviewTrackers pricing
Pricing plans
Pricing details:
Data only
No pricing info
Features included:
- SSO
- API
Essential
No pricing info
Features included:
- Dashboards & Analytics
- Experience Analysis
- Amplify Widget
- Competitor Insights
- Mobile Access
Starter
No pricing info
Features included:
- Dashboards & Analytics
- Experience Analysis
- Amplify Widget
- Mobile Access
Custom
No pricing info
Features included:
- Review Solicitation
- AI Review Response
- Keywords & Alerts
User opinions about ReviewTrackers price and value
Value for money rating:
To see what individual users think of ReviewTrackers's price and value, check out the review snippets below.
Dawn A.
Administrative Coordinator
Camilla J.
Agent
ReviewTrackers integrations (14)
ReviewTrackers customer support
What do users say about ReviewTrackers customer support?
Customer support rating:
We analyzed 27 verified user reviews to identify positive and negative aspects of ReviewTrackers customer support.
Widely noted by reviewers, the customer support team is highly responsive and often resolves issues within 24-48 hours.
A significant portion of users highlight the team's helpfulness, availability, and clear communication when addressing questions or concerns.
Support options
Training options
To see what individual users say about ReviewTrackers's customer support, check out the review snippets below.
“Team is incredibly responsive. As platforms such as Facebook, Google and Yelp continue to make changes to their policies (which feels like every day) their ability to clearly explain and flexibility of their own platform is very helpful to continue to grow our brand online.”
Brett M.
Regional Operations Educator
“Overall experience for the past 2-3 years has been fabulous! Whenever I've had an issues with the platform, my customer experience manager was always available and problems solved within 24-48hr period, some times shorter. But, I always given a time frame of when issue would be resolved, which was great because they managed my expectations. ”
Dawn A.
Administrative Coordinator
“Our customer service rep and her team have been so accommodating to our needs and have helped us with any question or concerns that have arisen. ”
Lindsey B.
Review Specialist
ReviewTrackers FAQs
ReviewTrackers has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does ReviewTrackers support?
ReviewTrackers supports the following languages:
English
Q. Does ReviewTrackers support mobile devices?
ReviewTrackers supports the following devices:
Android, iPad, iPhone
Q. Does ReviewTrackers offer an API?
Yes, ReviewTrackers has an API available for use.
Q. What level of support does ReviewTrackers offer?
ReviewTrackers offers the following support options:
Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk
