App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Teamwork Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Deliver an unforgettable customer experience.
Teamwork Desk Alternatives & Competitors (2026)
Top 7 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.3
Value for money
Starting price
0.2
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.1
Value for money
Starting price
0.1
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Value for money
Starting price
0.3
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.2
Value for money
Starting price
0.2
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.1
Value for money
Starting price
0.1
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.2
Value for money
Starting price
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Lessons Learned Database
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A database for storing and searching for lessons learned
0.5
Value for money
Starting price
0.2
Functionality
Customizable Fields
N/A
Surveys & Feedback
N/A
Reporting & Statistics
N/A
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support platform
0.1
Value for money
Starting price
0.1
Functionality
Real-time Consumer-facing Chat
5/5
Document Management
5/5
Knowledge Management
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT enterprise services
0.3
Value for money
Starting price
0.3
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
0.1
Value for money
Starting price
0.4
Functionality
Problem Management
5/5
Video Support
5/5
Single Sign On
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Value for money
Starting price
0.4
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Security and Endpoint Management
0.1
Value for money
Starting price
0.3
Functionality
Reporting/Analytics
5/5
Network Wide Management
5/5
Dashboard
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
0.7
Value for money
Starting price
0.3
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sell, bill and organise work in one place.
0.3
Value for money
Starting price
0.2
Functionality
Quotes/Estimates
5/5
Mobile Access
5/5
Knowledge Base Management
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.4
Value for money
Starting price
0.2
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We help recruitment firms grow and increase profitability
0.2
Value for money
Starting price
0.3
Functionality
Task Management
5/5
Lead Management
5/5
Interaction Tracking
5/5
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Custom-built business management software.
0.2
Value for money
Starting price
0.2
Functionality
Sales Reports
N/A
Role-Based Permissions
N/A
Email Marketing
N/A
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based software asset and license management solution
0.1
Value for money
Starting price
0.1
Functionality
Categorization/Grouping
N/A
Asset Lifecycle Management
N/A
Inventory Management
N/A
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for small & medium businesses
0.5
Value for money
Starting price
0.8
Functionality
Data Import/Export
N/A
Automated Routing
N/A
Social Media Integration
N/A
Top Features
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
