App comparison

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Trengo Logo

Automate repetitive work to unleash meaningful conversations

Trengo Alternatives & Competitors

Top 2 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


LiveAgent logo

Great customer service starts with better help desk software

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Features

Total

LiveAgent logo
Trengo logo

57

188

60

features in common

57

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.6K)

Top features

  • Real-Time Monitoring

    5.0

  • Routing

    5.0

  • Email Templates

    5.0

Trengo logo

Trengo user ratings

Functionality

4.0
(24)

Top features

  • Customizable Templates

    5.0

  • Remote Access/Control

    4.0

  • Support Ticket Management

    3.5

Pricing

Starting from

$19/month

Value for money

LiveAgent logo
4.7

0.7

Trengo logo
4.0

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Zendesk Suite logo

Service-first CRM company that builds support & sales tools

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Features

Total

Zendesk Suite logo
Trengo logo

53

179

60

features in common

53

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(4K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Trengo logo

Trengo user ratings

Functionality

4.0
(24)

Top features

  • Customizable Templates

    5.0

  • Remote Access/Control

    4.0

  • Support Ticket Management

    3.5

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.2

Trengo logo
4.0

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Zoho Desk logo

Superior customer service. Lasting experiences.

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Features

Total

Zoho Desk logo
Trengo logo

55

158

60

features in common

55

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • SMS Messaging

    5.0

Trengo logo

Trengo user ratings

Functionality

4.0
(24)

Top features

  • Customizable Templates

    5.0

  • Remote Access/Control

    4.0

  • Support Ticket Management

    3.5

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.5

Trengo logo
4.0

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
Freshdesk logo

Online helpdesk system and customer service software

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Features

Total

Freshdesk logo
Trengo logo

45

112

60

features in common

45

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.3K)

Top features

  • Problem Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Drag & Drop

    5.0

Trengo logo

Trengo user ratings

Functionality

4.0
(24)

Top features

  • Customizable Templates

    5.0

  • Remote Access/Control

    4.0

  • Support Ticket Management

    3.5

Pricing

Starting from

$15/month

Value for money

Freshdesk logo
4.4

0.4

Trengo logo
4.0

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
Front logo

How 8,000+ companies streamline customer communication.

Features

Total

Front logo
Trengo logo

56

194

60

features in common

56

features in common

Front logo

Front user ratings

Functionality

4.4
(269)

Top features

  • Collaboration Tools

    5.0

  • Calendar Management

    5.0

  • Real-Time Monitoring

    5.0

Trengo logo

Trengo user ratings

Functionality

4.0
(24)

Top features

  • Customizable Templates

    5.0

  • Remote Access/Control

    4.0

  • Support Ticket Management

    3.5

Pricing

Starting from

$29/month

Value for money

Front logo
4.2

0.2

Trengo logo
4.0

What users say about Front's value for money

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.
Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.