App comparison
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Trengo
5
12
4
8
3
3
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate repetitive work to unleash meaningful conversations
Last updated: June 2026
Trengo Alternatives & Competitors (2026)
Top 10 free alternatives
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.6
Value for money
Starting price
0.7
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Alerts/Notifications
5/5
AI Copilot
N/A
Automated Routing
N/A
Zoho Desk
Customer service software for businesses of all sizes
0.5
Value for money
Starting price
0.6
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Alerts/Notifications
5/5
Automated Routing
N/A
Autoresponders
N/A
Freshdesk
Online helpdesk system and customer service software
0.4
Value for money
Starting price
0.5
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Notifications
5/5
Automated Routing
N/A
Autoresponders
N/A
HelpDesk
Ticketing software for effortless customer support
0.4
Value for money
Starting price
0.5
Functionality
Activity Tracking
5/5
AI Copilot
4.7/5
API
4.7/5
Top Features
Alerts/Notifications
5/5
Automated Routing
N/A
Autoresponders
N/A
HubSpot Service Hub
Cloud-based customer service solution for firms of all sizes
0.2
Value for money
Starting price
0.2
Functionality
Automated Routing
5/5
Access Controls/Permissions
4/5
Activity Dashboard
4/5
Top Features
Alerts/Notifications
5/5
Autoresponders
N/A
Call Center Management
N/A
Zendesk Suite
AI powered customer service across all channels
0.2
Value for money
Starting price
0.5
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Alerts/Notifications
5/5
Automated Routing
N/A
Autoresponders
N/A
Bitrix24
All in one business management workspace
0.2
Value for money
Starting price
0.4
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Alerts/Notifications
5/5
AI Copilot
N/A
Alerts/Escalation
N/A
Salesforce Service Cloud
AI powered customer service management platform
0.2
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Alerts/Notifications
5/5
Automated Routing
N/A
Autoresponders
N/A
Salesforce Sales Cloud
Cloud-based CRM and sales automation software
0.1
Value for money
Starting price
0.5
Functionality
AI/Machine Learning
4.9/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Notifications
5/5
AI Copilot
N/A
Alerts/Escalation
N/A
0.1
Value for money
Starting price
0.4
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Alerts/Notifications
5/5
AI Copilot
N/A
Alerts/Escalation
N/A
0.5
Value for money
Starting price
0.6
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Notifications
5/5
API
N/A
Automated Routing
N/A
0.7
Value for money
Starting price
0.7
Functionality
Alerts/Notifications
5/5
Access Controls/Permissions
4.7/5
Chat/Messaging
4.5/5
Top Features
Alerts/Notifications
5/5
AI Copilot
N/A
Alerts/Escalation
N/A
Value for money
Starting price
0.5
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
Alerts/Notifications
5/5
API
N/A
Automated Routing
N/A
0.5
Value for money
Starting price
0.7
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Alerts/Notifications
5/5
Automated Routing
N/A
Autoresponders
N/A
0.7
Value for money
Starting price
0.8
Functionality
Access Controls/Permissions
4.7/5
Alerts/Notifications
4.4/5
API
4.4/5
Top Features
Alerts/Notifications
5/5
AI Copilot
N/A
Automated Routing
N/A
0.4
Value for money
Starting price
0.7
Functionality
Campaign Management
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
Top Features
Alerts/Notifications
5/5
AI Copilot
N/A
Alerts/Escalation
N/A
0.1
Value for money
Starting price
0.5
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Alerts/Notifications
5/5
Automated Routing
N/A
Autoresponders
N/A
0.7
Value for money
Starting price
0.8
Functionality
Activity/News Feed
5/5
Brainstorming
5/5
Alerts/Escalation
4.8/5
Top Features
Alerts/Notifications
5/5
AI Copilot
N/A
Automated Routing
N/A
0.6
Value for money
Starting price
0.7
Functionality
Alerts/Notifications
4.7/5
Autoresponders
4.6/5
Alerts/Escalation
4.3/5
Top Features
Alerts/Notifications
5/5
API
N/A
Call Center Management
N/A
0.8
Value for money
No pricing info
Starting price
0.9
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
Alerts/Notifications
5/5
Alerts/Notifications
N/A
Call Center Management
N/A