App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Zendesk Suite Logo
Zendesk Suite
4.4
(3.8K)

Write a review

Service-first CRM company that builds support & sales tools

visit website

(190)

Zendesk Suite Alternatives & Competitors

Top 10 free alternatives

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
Zendesk Suite logo

148

179

182

features in common

148

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.5K)

Top features

  • Email Templates

    5.0

  • Change Management

    5.0

  • Video Conferencing

    5.0

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Pricing

Starting from

$9/month

Value for money

LiveAgent logo
4.7

0.5

Zendesk Suite logo
4.2

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

Features

Total

Zoho Desk logo
Zendesk Suite logo

135

158

182

features in common

135

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Appointment Management

    5.0

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.3

Zendesk Suite logo
4.2

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.