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Best Call Center Software with HIPAA Compliance

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Talkdesk

4.6
(664)

The world's leading cloud-based contact center software.

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Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.

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Genesys Cloud

4.1
(111)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

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CallTrackingMetrics

4.6
(61)

The Only All-in-One Call Tracking & Contact Center Solution

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CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

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VICIdial

4.7
(249)

Open source call center software with predictive dialer

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Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

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Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads.

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UJET

4.5
(112)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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FluentStream

4.6
(64)

A cloud-based business phone service

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Cross-channel business communications for the modern business

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8x8 Virtual Office

3.9
(190)

Voice, video, chat, contact center. In the cloud.

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8x8's multi-channel cloud contact center capabilities include IVR, routing, queueing, supervisor tools, CTI, call recording, workforce optimization, chat & more

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Connect First

4.5
(52)

Omni-channel cloud contact center

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Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.

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Sharpen

4.4
(47)

Happy Agents. Happy Customers.

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Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.

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3CLogic

4.3
(48)

Cloud Call Center Solutions

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3CLogic is a complete cloud call center platform, hosted on Amazon Web Services, with deployments across four continents for a growing list of Global 2000 and enterprise customers.

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Oracle B2C Service

4.4
(23)

Multi-channel contact center

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Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge.

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Upcall

4.6
(11)

Outbound sales campaign & calling platform

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Upcall is a communication-driven platform designed to help marketing and sales teams have real conversations with people to engage and qualify leads with proven scripts that collect insights on the phone. Insights serve to generate new opportunities for businesses by closing more sales.

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XenCall

4.1
(16)

Predictive dialer and CRM for call centers.

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Xencall is a predictive dialer software for contact centers, with a CRM, call distribution, blended inbound/outbound and a live floor map of your sales team.

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CallBlitzer

4.5
(4)

Voice broadcasting platform for political campaigns & more

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CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible

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MiaRec

5.0
(1)

Call Recording & Voice AI - Innovation in every call

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MiaRec solutions portfolio is based on an innovative call
recording architecture, offering advanced contact-center
functionality such as call recording, live monitoring,
reporting, quality management, and speech analytics.

Read more about MiaRec

CallVU

(0)

Digital call experience platform for call centers

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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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Soprano Connect

(0)

Communication platform with messaging tools

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Soprano Connect allows organizations to automate and provide meaningful customer interactions through automated calls (IVR), SMS, RCS, WhatsApp and E-mail. Soprano Connect is a ready-to-use solution with global reach and complies with existing data protection regulations.

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VeraSMART

(0)

Call accounting and reporting solution

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VeraSMART is a call accounting and reporting solution from Calero, supporting usage monitoring, call tracking, compliance, and more for both wireline and mobile

Read more about VeraSMART

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