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Bright Pattern
Cloud Contact Center Software with Embedded AI
(6)
Bright Pattern has the following pricing plans:
Starting from: $70.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Bright Pattern?
Bright Pattern has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Bright Pattern support?
Bright Pattern supports the following languages:
English
Q. Does Bright Pattern support mobile devices?
Bright Pattern supports the following devices:
Android, iPad, iPhone
Q. Does Bright Pattern offer an API?
Yes, Bright Pattern has an API available for use.
Q. What other apps does Bright Pattern integrate with?
Bright Pattern integrates with the following applications:
Salesforce Service Cloud, Google Analytics 360, Zoho CRM, Zapier, Gmail, Oracle Service, Dynamics 365, Amazon EC2, Oracle B2C Service, PaySimple, Twitter/X, Salesforce Sales Cloud, Meta for Business, ServiceNow, Google Calendar, Alvaria Workforce, Verint Workforce Management, Zendesk Suite
Q. What level of support does Bright Pattern offer?
Bright Pattern offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep)
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also allows companies to measure and act on every interaction on every channel via embedded AI omnichannel quality management. The company was founded by a team of industry veterans who pioneered the leading contact center solutions and today are delivering an architecture for the future with an advanced cloud-first approach. Bright Pattern’s cloud contact center solution is used globally in over 26 countries and 12 languages.
Typical customers
Platforms supported
Support options
Training options
Starting from
70
Per month
Starting from
No pricing info
Value for money
4.8
/5
104
Starting from
70
Per month
Value for money contenders
Functionality
4.6
/5
104
Total features
123
10 categories
Functionality contenders
Overall Rating
4.8
/5
104
Positive reviews
83
16
5
0
0
Overall rating contenders