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Call Center Software with Live Chat - Page 4

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SparkTG VCC logo
4.7
(17)

Top Contact Center solution that ensures your business grows

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SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

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OXON logo
4.9
(14)

Cloud-based contact center management software

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OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication

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Qubicles logo
4.4
(24)

Revolutionary blockchain-powered contact center software

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Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

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PanTerra Networks logo
4.5
(21)

All-in-one simplifies communication & increases performance.

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PanTerra Streams call centers allow businesses to support to global customers in convenient time-zones, while reducing overhead. Benefits include: facility and equipment cost savings, higher conversion rates, decreased agent turnover, simplified temporary scaling, and a higher quality agent pool.

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Enghouse Contact Center logo
4.5
(21)

Cloud-based contact center platform

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Enghouse Interactive Contact Centers, featuring the omni-channel Enghouse CCaaS, are highly reliable, secure, feature-rich solutions that deliver optimal customer experiences (CX) by quickly connecting resources across an entire organization to manage customer inquiries over any channel or device.

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8x8 Contact Center logo
4.1
(35)

One solution for every customer interaction.

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8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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Dialing Innovations Call Center Application Suite logo
4.8
(14)

Predictive dialer & call automation for call centers

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Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

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InfoServ logo
4.9
(12)

Integrated Call Center, Help Desk, and CRM software system

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InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

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ICR Evolution logo
4.6
(16)

Software for a real omnichannel experience.

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Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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Help Lightning logo
5.0
(10)

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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Infobip logo
4.6
(14)

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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Sagicc logo
4.4
(19)

Make your customers fall in love with your brand 💘

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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 10 customer service agents.

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Dixa logo
4.3
(20)

Conversational Customer Service Software

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Dixa offers call center software built by CX professionals to improve the agent and customer experience. Powered by smart routing, customer data, integrations and more, get quality VoIP starting at $99 per agent/ per month and add more channels or agents as needed.

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contactSPACE logo
4.8
(11)

Intuitive cloud contact center software solution

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contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.

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Alvaria Cloud logo
4.3
(18)

The Premier Enterprise Cloud Contact Center Solution

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Alvaria Cloud is a cloud contact center platform built for high-availability and backed by SLAs to support enterprise-scale deployments.

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Helpshift logo
3.9
(29)

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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PhoneIQ logo
4.8
(10)

Cloud Phone System and Call Center Software via Salesforce

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PhoneIQ is a communications platform for Salesforce users. It features a phone system that works with CRMs from any device across the globe, a contact center that enables customer dialogue and CSAT monitoring, and a sales dialer with features like power dialing, click to dial, and local presence.

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Ring4 logo
4.3
(17)

Second phone number app for texting and calling

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Ring4 is a cloud-based solution designed to help businesses of all sizes generate a second phone line for calling and texting. Key features include labeling, call recording, number porting, local/international calling, caller identification and spam call blocking.

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Eloquant logo
4.2
(17)

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Users also considered
BeInContact logo
4.4
(14)

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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LeadDesk logo
4.8
(9)

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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Ytel logo
3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads.

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IPscape logo
4.9
(8)

Cloud Contact Centre with Voice, Email, Web Chat, SMS

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Enable remote working for a business' contact centre with ipSCAPE. Feature-rich with multichannel capabilities including Voice, Email, Web Chat and SMS. Hosted on Microsoft Azure for unparalleled security, capacity and performance. ipSCAPE integrations with BI tools and CRMS including Salesforce, Dynamics.

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Steam-connect logo
4.9
(8)

Empowering conversations

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Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.

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Increso logo
4.6
(10)

Cloud-based customer communications platform

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Inxide by Increso is a cloud-based customer communications platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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