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Features
SMS Messaging(9)
Customer Database(3)
API(8)
Text to Speech(8)
Workflow Management(5)
Access Controls/Permissions(6)
Activity Dashboard(6)
Activity Tracking(7)
Agent Interface(2)
Alerts/Escalation(5)
Alerts/Notifications(9)
Answering Machine Detection(2)
Archiving & Retention(7)
Auto-Dialer(6)
Auto-Responders(3)
Automated Routing(7)
Automatic Call Distribution(9)
Automatic Outbound Dialer(3)
Blended Call Center(7)
Call Center Management(9)
Call Conferencing(5)
Call Disposition(4)
Call List Management(3)
Call Logging(9)
Call Monitoring(9)
Call Queues(5)
Call Recording(9)
Call Reporting(7)
Call Routing(9)
Call Scheduling(2)
Call Screening(3)
Call Scripting(7)
Call Tagging(3)
Call Tracking(5)
Call Tracking Metrics(5)
Call Transfer(7)
Callback Scheduling(4)
Caller ID(8)
Campaign Management(5)
Chat/Messaging(4)
Collaboration Tools(5)
Communication Management(6)
Computer Telephony Integration(8)
Conferencing(4)
Contact Database(6)
Contact Management(8)
CRM(7)
Customer Experience Management(2)
Customer History(4)
Customizable Branding(2)
Customizable Fields(3)
Customizable Forms(2)
Customizable Reports(5)
Customizable Templates(2)
Data Import/Export(7)
Drag & Drop(2)
Email Management(2)
Email Templates(2)
Employee Directory(5)
Event Triggered Actions(3)
Fax Management(4)
Feedback Management(2)
File Sharing(3)
File Transfer(4)
FTC Compliance(2)
Inbound Call Center(8)
Integrations Management(3)
Interaction Tracking(6)
IVR/Voice Recognition(9)
Knowledge Base Management(3)
Lead Capture(2)
Lead Management(4)
Lead Qualification(2)
List Management(2)
Live Chat(5)
Manual Dialer(8)
Mobile Access(8)
Monitoring(6)
Multi-Campaign(2)
Multi-Channel Communication(8)
Multi-Language(3)
Multiple Scripts(3)
Multiple User Accounts(3)
On-Demand Recording(7)
Online Voice Transmission(5)
Outbound Call Center(8)
PBX(8)
Performance Management(4)
Performance Metrics(2)
Phone Key Input(5)
Power Dialer(3)
Predictive Dialer(5)
Preview Dialer(2)
Prioritization(2)
Progressive Dialer(5)
Queue Management(9)
Real Time Analytics(6)
Real Time Data(6)
Real Time Monitoring(6)
Real Time Notifications(5)
Real Time Reporting(4)
Real Time Updates(5)
Real-Time Chat(4)
Recording(4)
Remote Access/Control(2)
Reporting & Statistics(9)
Reporting/Analytics(8)
Ring Groups(4)
Role-Based Permissions(2)
SIP Trunking(8)
Social Media Integration(3)
Survey/Poll Management(3)
Tagging(3)
Task Management(4)
Third Party Integrations(9)
Unified Communications(6)
Video Conferencing(6)
Virtual Call Center(7)
Voice Customization(5)
Voice Mail(9)
Voicemail Transcription(5)
VoIP(7)
VoIP Connection(9)
Integrated with
Kommo
Salesforce Sales Cloud(6)
WordPress(3)
Shopify(4)
Jira(1)
Microsoft 365(1)
3CX(1)
Act!(1)
ActiveCampaign(4)
Adobe Commerce(2)
Agile CRM(4)
Aircall(1)
Amazon Connect(1)
APIANT(2)
Asana(1)
AuguTech(1)
AVOXI(3)
Balto(1)
BigCommerce(3)
Bitium(2)
Bitrix24(3)
Box(1)
Bullhorn ATS & CRM(1)
Campaign Monitor(2)
Capsule(2)
Capturi(2)
Chattermill(1)
Cognito Forms(2)
CommunityWFM(1)
Constant Contact(2)
Customer Thermometer(1)
Cyclr(3)
Cyfe(2)
daisee(2)
Domo(2)
Dropbox Business(2)
Drupal(1)
EngageBay CRM(3)
EvaluAgent(3)
ExecVision(1)
Five9(1)
Forethought(1)
Freshdesk(7)
Freshsales(3)
Freshworks Customer Service Suite(1)
Front(5)
Geckoboard(3)
Genesys Cloud CX(1)
Gmail(1)
Gong.io(2)
Google Ads(1)
Google Analytics 360(2)
Google Contacts(2)
Google Data Studio(1)
Google Drive(1)
Google Forms(3)
Help Scout(3)
Highrise(2)
HubSpot CRM(8)
HubSpot Marketing Hub(3)
HubSpot Service Hub(1)
Insightly(3)
Instagram(2)
Intercom(5)
Keap(3)
Klaus(2)
Klaviyo(1)
Klipfolio(2)
Kustomer(5)
Kylas Sales CRM(2)
Lead Gen & CRM (formerly SharpSpring)(2)
LeadMaster(2)
LeadSquared(1)
LiveAgent(4)
LiveChat(3)
MaestroQA(2)
Mailchimp(3)
Make(4)
Marketo Engage(1)
Medallia Agent Connect(1)
Meta for Business(3)
Microsoft Excel(2)
Microsoft Outlook(3)
Microsoft Power BI(1)
Microsoft Teams(3)
monday.com(3)
NICE CXone(1)
Nicereply(3)
Nimble(2)
noCRM.io(2)
Observe.AI(3)
Operations Hub(2)
Oracle Service(1)
Outreach(2)
Pipedrive(6)
Plantt(2)
Playvox(2)
Plecto(2)
Podio(1)
QuickBooks Online Advanced(2)
Rippling(2)
RudderStack(3)
Salesforce Service Cloud(3)
Salesmate(2)
Segment(3)
Slack(6)
SugarCRM(3)
Telegram(2)
Textline(3)
Tray.io(3)
Unbounce(2)
Vtiger CRM(4)
WhatsApp(3)
Workato(2)
Zapier(6)
Zendesk Sell(4)
Zendesk Suite(7)
Zluri(3)
Zoho CRM(9)
Zoho Desk(5)
Zoho Flow(3)
Pricing model
Free(1)
Open Source(0)
Free Trial(8)
One Time License(0)
Subscription(8)
Devices supported
Mac(6)
iPad(6)
Android(7)
Linux(5)
Web-based(9)
iPhone(7)
Windows(7)
Organization types
Small Business(9)
Non Profit(7)
Large Enterprises(9)
Public Administrations(6)
Freelancers(6)
Mid Size Business(9)
User rating
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