getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Service Software with Reporting statistics - Page 4

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

354 software options

Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

Hipporello Service Desk for Trello is a software that connects customers and employees to their support, IT, and business teams by creating Trello cards via online forms and emails.

Read more about Hipporello Service Desk for Trello

Users also considered
EdgeTier logo

Read more about EdgeTier

Users also considered
Tiflux logo

System for the management of ticket flows and attendance

Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

Read more about Tiflux

Users also considered
Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

Read more about Liberty Converse

Users also considered
Helpwise logo

Communication and workflow management software

Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

Read more about Helpwise

Users also considered
Simla.com logo

CRM platform to boost your eCommerce sales

Simla.com is a CRM platform designed to boost eCommerce sales, improve customer service, send newsletters, and configure chatbots

Read more about Simla.com

Users also considered
Vocalcom Hermes360 logo

Omnichannel contact center solution

Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

Read more about Vocalcom Hermes360

Users also considered
Korra logo

Answers - Spot On!

Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

Read more about Korra

Users also considered
EcholoN logo

Enterprise Service Management beyond standard ITSM

EcholoN is configurable customer service software for managing requests, cases, SLAs, knowledge and workflows, with self-service, automation and an integrated Enterprise Application Framework for company-specific service processes.

Read more about EcholoN

Users also considered
Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more

Read more about Vision Helpdesk

Users also considered
TRIFFT logo

Complete solution for awesome F&B and Retail experiences

TRIFFT is a cloud provider that offers loyalty programs to retailers. The solution is focused on creating tailored club experiences, both online and in-store.

Read more about TRIFFT

Users also considered
Magentrix logo

We make portals. It's not magic. It's Magentrix.

Need to have customers log in and view or update their information? Self-service knowledge base with answers and log tickets? Consume documentation or download updates? Magentrix can help.

Read more about Magentrix

Users also considered
Reecall logo

Making every conversation a source of growth

Customer service and inbound call automation with conversational AI and Intelligent Virtual Assistant.

Read more about Reecall

Users also considered
ProProfs Help Desk logo

Help desk and ticketing solution for customer service

ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

Read more about ProProfs Help Desk

Users also considered
LoyJoy logo

Enterprise AI Agents for Chat and Phone

AI Agents that automate customer service end-to-end via chat and phone. They access customer data, execute complete service processes and document outcomes in CRM, ERP and legacy systems. 100+ no-code modules let business teams move fast while IT retains governance. EU-hosted and GDPR-compliant.

Read more about LoyJoy

Users also considered
InfoServ logo

Integrated Call Center, Help Desk, and CRM software system

InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

Read more about InfoServ

Users also considered
Help Lightning logo

Remote assistance software to improve customer satisfaction.

We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

Read more about Help Lightning

Users also considered
VINSI logo

AI platform for voice agents & customer ops

VINSI.AI is an artificial intelligence platform that combines voice agents, customer relationship management, and operational automation tools. The software handles inbound calls through AI voice agents, manages customer records and ticketing, and automates workflows across the customer lifecycle. It includes features for appointment scheduling, call routing, quality assurance scoring, and analytics reporting in a unified system.

Read more about VINSI

Users also considered
LeadDesk logo

Clear and Efficient Sales and Customer Service Software

LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

Read more about LeadDesk

Users also considered
Cisco Finesse logo

Customer Service solution with digital experience

Cisco Finesse is a digital contact center solution that enhances customer and agent experience with robust features such as direct call transfers, real-time coaching, internal communication channels, call monitoring, and advanced analytics to understand areas of improvement. The system integrates with multiple Cisco communications solutions to provide a unified customer experience while also securely transfering data from one system to another.

Read more about Cisco Finesse

Users also considered
ZIWO logo

API Based cloud contact center software with CRM Integration

ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR.

Read more about ZIWO

Users also considered
Replyco logo

Win Back 50% of Time Lost Messaging Customers

Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

Read more about Replyco

Users also considered
Groove logo

Cloud-based helpdesk solution for small businesses

Use Groove to manage, assess & track customer support activity through ticket management, knowledge base, workflow automation, detailed reporting, and more.

Read more about Groove

Users also considered
V2 Cloud WorkSpaces logo

V2 Cloud is a virtual cloud computing platform.

V2 Cloud goes beyond traditional Desktop-as-a-Service (DaaS) and VDI.

Centralize computing resources, improve security, simplify IT operations, and support remote, hybrid, branch, and distributed workforces without investing in on-premise infrastructure.

Read more about V2 Cloud WorkSpaces

Users also considered
Moveo.AI logo

Power the Toughest Conversations

Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

Read more about Moveo.AI

Users also considered