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Customer Service Software with Transcripts/Chat History (2026) - Page 3
Last updated: April 2026
106 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
Read more about charles
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Premium live chat software
Read more about HappyFox Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1 AI-powered customer messaging platform for retailers
Read more about Heyday
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI customer service agent platform for enterprise.
Read more about Ada
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Agents for scalable, human-led customer conversations
Read more about Watermelon
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An intelligent customer service experience.
Read more about Sagicc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate repetitive work to unleash meaningful conversations
Read more about Trengo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI sales associate for eCommerce businesses
Read more about iAdvize
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center Customer Experience platform
Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.
Read more about Eloquant
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ecommerce Customer Service Helpdesk and CRM
Read more about Richpanel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power the Toughest Conversations
Read more about Moveo.AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital customer service platform and ticketing system
Read more about Helpshift
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software and Virtual agent for SMBs
Read more about HelpOnClick
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement software for marketing agencies
Read more about ChatHQ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI chatbots and help pages with all the protections you need
Read more about Helpfruit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Global Leader in Chat Commerce
Read more about Clickatell
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform for Automated Customer Support
Read more about Verloop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.
Read more about Social Intents
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your 100% Cloud Omnichannel Contact Center solution
Read more about BeInContact
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Certainly is a powerful Conversational AI Chatbot builder
Read more about Certainly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smart AI-Powered Chatbot for Your Business
Read more about REVE Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service platform for asynchronous messaging
Read more about Sparkcentral
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Empower your support team with AI.
Read more about Forethought
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Chatbot for Ecommerce & Support. No Hallucinations, Free
Read more about Ochatbot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make Contact. Do Business.
Read more about inconnect