getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Service Software with Free trial - Page 6

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


319 software options

Grasp logo

Customer Support Software for Live Chat, Email and Twitter

learn more
Grasp's cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Boost your customer service with Grasp

Read more about Grasp

Users also considered
Infobip logo

Omni-channel customer communication and engagement

learn more
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

Read more about Infobip

Users also considered
Verloop logo

Conversational AI Platform for Automated Customer Support

learn more
Verloop.io is a customer support automation platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

Read more about Verloop

Users also considered
Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

learn more
Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

Read more about Social Intents

Users also considered
Confides logo

Cloud-based unified messaging platform

learn more
IncognitoDesk is a cloud-based platform that provides businesses with a single web interface for all their messaging app accounts, which allows them to handle customers' queries on a unified location. Supervisors can view and respond to messages, organize them in folders, and annotate chats using a full keyboard.

Read more about Confides

Users also considered
Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

learn more
Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

Read more about Ochatbot

Users also considered
Clockwork IT logo

Field service management solution for individual requirement

learn more
Clockwork IT is a field service management solution that helps organizations streamline their entire business flow. It enables enterprises to take complete control, from quotes to invoicing and everything in between.

Read more about Clockwork IT

Users also considered
SnapCall logo

Video, Voice calls and Screen Sharing inside the chat.

learn more
SnapCall allows voice, video, and screen sharing inside the chat with a client. You don't need a phone number or the use of third-party services. SnapCall is fully integrated into Zendesk, LiveChat, Intercom, Kustomer platforms. Embedding takes one click, without the need to insert html codes.

Read more about SnapCall

Users also considered
SemanticForce logo

eCommerce intelligence and customer service platform.

learn more
SemanticForce is a media intelligence and customer service platform equipping users with deep semantic and visual analysis. It enables businesses to perform deep listening, advanced analytics and offers them a helpdesk platform. The tool provides a 360 market view that covers news, social media, reviews, pricing, ads, and threats intelligence within one ecosystem.

Read more about SemanticForce

Users also considered
Heymarket logo

Business text messaging for teams

learn more
Heymarket is customer service via text message for leading brands. It is intuitive enough for agents to learn in minutes, but powerful enough for manager to track performance. Using SMS for customer service will improve response times, agent productivity, and customer satisfaction.

Read more about Heymarket

Users also considered
OneHash Chat logo

World's 1st FaaS

learn more
OneChat is an all-in-one customer communication solution.

Read more about OneHash Chat

Users also considered
Parrot CRM logo

CRM solution for sales assistants and marketers

learn more
Parrot CRM is a CRM solution that includes features suck as task management, customer database, sales pipeline, and advanced sales reporting. This platform creates conversational sales experiences to answer questions, personalize business proposals, and humanize the relationship with customers to differentiate a business from competitors.

Read more about Parrot CRM

Users also considered
Bonder logo

Instant Support

learn more
Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

Read more about Bonder

Users also considered
Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

learn more
Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

Read more about Softdial Contact Center

Users also considered
VoyagerNetz logo

Multi-channel messaging

learn more
VoyagerNetz helps businesses connect with customers and build communities. Their core product, VoyagerNetz Engage, lets companies chat with customers on their preferred platforms like text message, Facebook Messenger, or WhatsApp. This makes communication easier and faster.

Read more about VoyagerNetz

Users also considered
Solvpath logo

Easier for them, Smarter for you

learn more
Transfer customer support requests to a quick, dependable visual solution. Empowering your customers to resolve basic and complex tasks on their own.

Read more about Solvpath

Users also considered
ViaDialog logo

Smart interactions

learn more
AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

Read more about ViaDialog

Users also considered
Quiq logo

We don't just respond. We resolve.

learn more
Quiq is the agentic AI agent customer journey platform that turns customer needs into fast, reliable resolution.

Read more about Quiq

Users also considered
AzureDesk logo

Help desk software for SMBs

learn more
AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

Read more about AzureDesk

Users also considered
Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

learn more
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

Read more about Call Center Studio

Users also considered
Nosco logo

Turn every customer interaction into a powerful opportunity!

learn more
Unlock your CRM: manage calls, emails, WhatsApp, socials in one secure platform. Ideal for Customer Service, After Sales, E-commerce, and Back-office teams.

Read more about Nosco

Users also considered
Loop Email logo

An all-in-one team inbox

learn more
Loop Email is an all-in-one team inbox, which simplifies and organizes incoming work communication into one inbox.

Read more about Loop Email

Users also considered
Helprace logo

All-in-one customer service solution

learn more
Helprace fully integrates multiple support systems: a help desk, knowledge base, feedback and community portals. Only pay for what you need!

Read more about Helprace

Users also considered
WhosOn logo

Track - Chat - Engage

learn more
WhosOn is an enterprise solution with enormous capacity and exceptional security. So, it is an ideal live chat solution for call centres, enterprises, and public sector or regulated organisations.

Read more about WhosOn

Users also considered
Toonimo logo

Audio-Visual Guidance to your Website

learn more
Drive user engagement with human voice and personalized walkthroughs.
Guide your online customers with an in-store service oriented approach using Toonimo.

Read more about Toonimo

Users also considered