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Top Rated Customer Service Software with Free trial - Page 5

Last updated: August 2026

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323 software options

Customerly logo

AI-first customer service: Automate, engage, and retain cust

Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

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Positive User logo

The engine of growth. An all in one solution for user data.

Onboard new customers and provide great support with an easy to use live chat, mailing service, knowledge base creation software and automated messages.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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VQ Online logo

Helping companies keep the promises they make

VQ Online is a web-based quality assurance platform used to improve contact center agent and team performance. Great for 50-5000+ agents. Per user or flat rate pricing. Extremely cost-effective for growing centers with as little as 50 agents.

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Steam-connect logo

Empowering conversations

Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.

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LiveCaller logo

Live chat and customer communications management software

LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard.

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FluentStream logo

Streamline Your SMB Communication Needs with FluentStream

Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration tools, analytics, mobile apps, and more.

Tried FluentStream and loved it? Let us know!

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INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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Froged logo

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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InGenius logo

Computer telephony integration to fuel efficiency

Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

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RepairCMS Ultimate logo

Every repair from the counter to the paid invoice.

RepairCMS Ultimate improves customer service with real-time repair tracking, fast quotes, CRM, and personalized updates for repair shop

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Surfly logo

Universal Co-browsing and Collaboration Technology

Surfly provides co-browsing and collaboration technology that lets you improve NPS and CSAT by optimizing support journeys, and interact with customers as if you are sitting side-by-side.

Surfly easily integrates and is customizable to fit any flow, CRM or CC platform.

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Answerbase logo

Meet your customers’ and company's information needs

Save time and resources by eliminating duplicate inquiries. Utilize Answerbase’s self-help to effectively scale your support offerings.

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Remote eye logo

On-premise and cloud-based customer support solution

Remote eye is an on-premise and cloud-based customer support software that helps businesses facilitate internal collaboration, monitor downtime due to failure, and more on a unified platform

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My AskAI logo

Create an AI chatbot for your Customer Support.

Add an affordable AI customer support chatbot to your site and cut your support tickets by 79% overnight.

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CM.com Communications Platform logo

One platform to reach your audience via all mobile channels

Engage your customers on their favorite channels to enhance the customer experience. The Communications Platform of CM.com connects you to your audience through popular messaging channels via the Business Messaging API, SMS via the SMS Gateway, and voice calls via the Voice API or SIP Trunk.

Read more about CM.com Communications Platform

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VeloxGuest logo

Smart guest experience platform & hardware for modern hotels

VeloxGuest combines premium smart stands with an intuitive B2B SaaS platform to streamline the guest experience, drive direct revenue, and automate communication. Built specifically for forward-thinking hotel groups looking to boost guest satisfaction and cut down on front-desk friction.

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VeriShow logo

Video Chat, Cobrowsing, Screen sharing, Certified signature

Let you help your customers remotely but in person

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CustomerSure logo

Using the VoC to drive actions that matter most.

CustomerSure helps CX teams build top VoC programs to boost satisfaction, enhance reputation, and secure high retention rates.

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Infobip logo

Omni-channel customer communication and engagement

Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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Heymarket logo

Business text messaging for teams

Heymarket is customer service via text message for leading brands. It is intuitive enough for agents to learn in minutes, but powerful enough for manager to track performance. Using SMS for customer service will improve response times, agent productivity, and customer satisfaction.

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Verloop logo

Conversational AI Platform for Automated Customer Support

Verloop.io is a customer support automation platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

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Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Confides logo

Cloud-based unified messaging platform

IncognitoDesk is a cloud-based platform that provides businesses with a single web interface for all their messaging app accounts, which allows them to handle customers' queries on a unified location. Supervisors can view and respond to messages, organize them in folders, and annotate chats using a full keyboard.

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