Demo Customer Service Software Versions

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
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171 apps

Zendesk   

2,372
63 pts
Cloud-based Help Desk & Customer Support Platform
Free Trial   No Credit Card Required
Pricing for Zendesk Support starts at $5 per agent, and scales across five pricing plans: Essential, Team, Professional,… Read more about ZendeskEnterprise, and Elite. A free trial is available. Essential: $5/agent/month (billed annually), or $9/agent/month (billed monthly) Team: $19/agent/month (billed annually) or $25/agent/month (billed monthly). Professional: $49/agent/month (billed annually) or $59/agent/month (billed monthly). Enterprise: $99/agent/month (billed annually) or $125/agent/month (billed monthly). Elite: $199/agent/month (billed annually).
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Cloud-based Help Desk & Customer Support Platform
Free Trial   No Credit Card Required
Pricing for Zendesk Support starts at $5 per agent, and scales across five pricing plans: Essential, Team, Professional,… Read more about ZendeskEnterprise, and Elite. A free trial is available. Essential: $5/agent/month (billed annually), or $9/agent/month (billed monthly) Team: $19/agent/month (billed annually) or $25/agent/month (billed monthly). Professional: $49/agent/month (billed annually) or $59/agent/month (billed monthly). Enterprise: $99/agent/month (billed annually) or $125/agent/month (billed monthly). Elite: $199/agent/month (billed annually).
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Salesforce Service Cloud   

458
60 pts
Customer Service & Field Service Management Solutions
Free Trial   No Credit Card Required
Lightning Essentials: $25 / user / month Lightning Professional: $75 / user/ month Lightning Enterprise: $150 / user/ mon… Read more about Salesforce Service Cloudth Lightning Performance: $300 / user/ month All plans are billed annually.
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Customer Service & Field Service Management Solutions
Free Trial   No Credit Card Required
Lightning Essentials: $25 / user / month Lightning Professional: $75 / user/ month Lightning Enterprise: $150 / user/ mon… Read more about Salesforce Service Cloudth Lightning Performance: $300 / user/ month All plans are billed annually.
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Genesys Cloud   

98
Mobile optimized cloud call center with multichannel routing
Free Trial   No Credit Card Required
Cloud 1: $75USD per user, per month (annual payment available) Cloud 2: $110USD per user, per month (annual payment av… Read more about Genesys Cloudailable) Cloud 3: $140USD per user, per month (annual payment available)
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Mobile optimized cloud call center with multichannel routing
Free Trial   No Credit Card Required
Cloud 1: $75USD per user, per month (annual payment available) Cloud 2: $110USD per user, per month (annual payment av… Read more about Genesys Cloudailable) Cloud 3: $140USD per user, per month (annual payment available)
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Salesforce Essentials   

98
CRM for small business
Free Trial   No Credit Card Required
30-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users. Read more about Salesforce Essentials
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CRM for small business
Free Trial   No Credit Card Required
30-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users. Read more about Salesforce Essentials
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Front   

147
Email management software and shared inbox for teams
Free Trial   No Credit Card Required
Starter plan: $12/user/month (billed monthly), $9/user/month (billed annually) Plus plan: $29/user/month (billed month… Read more about Frontly), $24/user/month (billed annually) Prime plan: $65/user/month (billed monthly), $49/user/month (billed annually) Enterprise plan: $79/user/month (only available on annual plan)
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Email management software and shared inbox for teams
Free Trial   No Credit Card Required
Starter plan: $12/user/month (billed monthly), $9/user/month (billed annually) Plus plan: $29/user/month (billed month… Read more about Frontly), $24/user/month (billed annually) Prime plan: $65/user/month (billed monthly), $49/user/month (billed annually) Enterprise plan: $79/user/month (only available on annual plan)
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Jira Service Desk   

252
55 pts
Simple service desk built on Jira
Free Trial   No Credit Card Required
7 days free trial Up to 3 agents for $10/agent/month 4-15 agents for $20/agent/month 16+ agents at discounted price View… Read more about Jira Service Desk more pricing info here: http://ow.ly/aUXL30d80Ca
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Simple service desk built on Jira
Free Trial   No Credit Card Required
7 days free trial Up to 3 agents for $10/agent/month 4-15 agents for $20/agent/month 16+ agents at discounted price View… Read more about Jira Service Desk more pricing info here: http://ow.ly/aUXL30d80Ca
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Bold360   

25
AI-powered customer engagement platform
Free Trial   No Credit Card Required
Starter, Plus and A.I. plans available. Please contact Bold360 for pricing details. Read more about Bold360
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AI-powered customer engagement platform
Free Trial   No Credit Card Required
Starter, Plus and A.I. plans available. Please contact Bold360 for pricing details. Read more about Bold360
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Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Free Trial   No Credit Card Required
'Per agent' pricing plans: Basic, Team, Pro, Enterprise, Enterprise & Freedom. Cayzu's Freedom Plan is a fixed price p… Read more about Cayzuer month for up to 70 agents and all features are included (Enterprise Plus level).
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Cloud Based Ticket Management & Help Desk Software
Free Trial   No Credit Card Required
'Per agent' pricing plans: Basic, Team, Pro, Enterprise, Enterprise & Freedom. Cayzu's Freedom Plan is a fixed price p… Read more about Cayzuer month for up to 70 agents and all features are included (Enterprise Plus level).
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HelpDesk   

6
Ticketing software for effortless customer support
Free Trial   No Credit Card Required
Contact HelpDesk for pricing information. Read more about HelpDesk
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Ticketing software for effortless customer support
Free Trial   No Credit Card Required
Contact HelpDesk for pricing information. Read more about HelpDesk
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Vision Helpdesk   

27
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Free Trial   No Credit Card Required
We offer Vision Helpdesk in two models SaaS and Download A) SaaS License Starter Help Desk Software -- $15 /staff/mo ($… Read more about Vision Helpdesk12 purchased annual) Pro Help Desk Software -- $25 /staff/mo ($20 purchased annual) Satellite Help Desk (Multi Company) -- $30 /staff/mo ($24 purchased annual) Pro Service Desk (ITIL-ITSM ) -- $40 /staff/mo ($32 purchased annual) Ent Service Desk (ITIL-ITSM ) -- $60 /staff/mo ($48 purchased annual) B) Download One Time On Premises License Starter Help Desk Software -- $8 /staff/mo ($10 purchased annual) Pro Help Desk Software -- $20 /staff/mo ($16 purchased annual) Satellite Help Desk (Multi Company) -- $25 /staff/mo ($20 purchased annual) Pro Service Desk (ITIL-ITSM ) -- $30 /staff/mo ($24 purchased annual) Ent Service Desk (ITIL-ITSM ) -- $40 /staff/mo ($32 purchased annual) C) Download Recurring On Premises License Starter Help Desk Software -- $200 /staff/ one time Pro Help Desk Software -- $400 /staff/ one time Satellite Help Desk (Multi Company) -- $500 /staff/ one time Pro Service Desk (ITIL-ITSM ) -- $600 /staff/ one time Ent Service Desk (ITIL-ITSM ) -- $800 /staff/ one time
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Free Trial   No Credit Card Required
We offer Vision Helpdesk in two models SaaS and Download A) SaaS License Starter Help Desk Software -- $15 /staff/mo ($… Read more about Vision Helpdesk12 purchased annual) Pro Help Desk Software -- $25 /staff/mo ($20 purchased annual) Satellite Help Desk (Multi Company) -- $30 /staff/mo ($24 purchased annual) Pro Service Desk (ITIL-ITSM ) -- $40 /staff/mo ($32 purchased annual) Ent Service Desk (ITIL-ITSM ) -- $60 /staff/mo ($48 purchased annual) B) Download One Time On Premises License Starter Help Desk Software -- $8 /staff/mo ($10 purchased annual) Pro Help Desk Software -- $20 /staff/mo ($16 purchased annual) Satellite Help Desk (Multi Company) -- $25 /staff/mo ($20 purchased annual) Pro Service Desk (ITIL-ITSM ) -- $30 /staff/mo ($24 purchased annual) Ent Service Desk (ITIL-ITSM ) -- $40 /staff/mo ($32 purchased annual) C) Download Recurring On Premises License Starter Help Desk Software -- $200 /staff/ one time Pro Help Desk Software -- $400 /staff/ one time Satellite Help Desk (Multi Company) -- $500 /staff/ one time Pro Service Desk (ITIL-ITSM ) -- $600 /staff/ one time Ent Service Desk (ITIL-ITSM ) -- $800 /staff/ one time
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SoGoSurvey   

620
Customer and employee experience management platform.
Free Trial   No Credit Card Required
Basic plan (survey) : free for life Plus plan (survey) : $299/year Pro plan (survey) : $199/month or $788/year P… Read more about SoGoSurveyremium plan (survey) : $299/month or $1188/year Enterprise plan (survey) : Call for pricing, +1 (800) 646-0520 SoGoCX : Call for pricing, +1 (800) 646-0520 SoGoEX : Call for pricing, +1 (800) 646-0520 SoGoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.
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Customer and employee experience management platform.
Free Trial   No Credit Card Required
Basic plan (survey) : free for life Plus plan (survey) : $299/year Pro plan (survey) : $199/month or $788/year P… Read more about SoGoSurveyremium plan (survey) : $299/month or $1188/year Enterprise plan (survey) : Call for pricing, +1 (800) 646-0520 SoGoCX : Call for pricing, +1 (800) 646-0520 SoGoEX : Call for pricing, +1 (800) 646-0520 SoGoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.
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HelpCrunch   

147
51 pts
Customer Communication tool for Support, Marketing & Sales
Free Trial   No Credit Card Required
Try HelpCrunch for Free for 14 days. Visit helpcrunch.com/pricing.html to get more details or a custom quote. Read more about HelpCrunch
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Customer Communication tool for Support, Marketing & Sales
Free Trial   No Credit Card Required
Try HelpCrunch for Free for 14 days. Visit helpcrunch.com/pricing.html to get more details or a custom quote. Read more about HelpCrunch
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EngageBay   

52
Integrated sales & marketing software for growing teams
Free Trial   No Credit Card Required
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month Grow… Read more about EngageBayth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
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Integrated sales & marketing software for growing teams
Free Trial   No Credit Card Required
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month Grow… Read more about EngageBayth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month
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LiveChat   

1,015
Premium Customer Service Software for Live Chat & Help Desk
Free Trial   No Credit Card Required
LiveChat is offered as SaaS - paid recurrently, price depends on number of live chat operators using the service. LiveCh… Read more about LiveChatat is available in 4 plans: Starter - from $16 per seat/month billed annually, or $19 month-to-month Team - from $33 per seat/month billed annually, or $39 month-to-month Business - from $50 per seat/month billed annually, or $59 month-to-month Enterprise - $149 per seat/month billed annually only
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Premium Customer Service Software for Live Chat & Help Desk
Free Trial   No Credit Card Required
LiveChat is offered as SaaS - paid recurrently, price depends on number of live chat operators using the service. LiveCh… Read more about LiveChatat is available in 4 plans: Starter - from $16 per seat/month billed annually, or $19 month-to-month Team - from $33 per seat/month billed annually, or $39 month-to-month Business - from $50 per seat/month billed annually, or $59 month-to-month Enterprise - $149 per seat/month billed annually only
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HelpOnClick Live Chat Software   

10
Live Chat Software and Virtual agent for SMBs
Free Trial   No Credit Card Required
HelpOnClick offers several pricing plans to choose from, based on your budget and needs, starting from $7.20 per month (a… Read more about HelpOnClick Live Chat Softwarennual). Monthly an quarterly billing cycles are available. No credit card required for the 14-day free trial.
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Live Chat Software and Virtual agent for SMBs
Free Trial   No Credit Card Required
HelpOnClick offers several pricing plans to choose from, based on your budget and needs, starting from $7.20 per month (a… Read more about HelpOnClick Live Chat Softwarennual). Monthly an quarterly billing cycles are available. No credit card required for the 14-day free trial.
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SolarWinds Take Control   

14
Collaborative remote access solution
Free Trial   No Credit Card Required
SolarWinds Take Control offer a 14-day free trial for new users, after which the software is available across 2 pricing t… Read more about SolarWinds Take Controliers. Pricing and functionality - outlined below - scales with number of users. Take Control - $29/month, billed monthly or $19/month ($228/year), billed annually Take Control Plus - $55/month, billed monthly or $45/month ($540/year), billed annually
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Collaborative remote access solution
Free Trial   No Credit Card Required
SolarWinds Take Control offer a 14-day free trial for new users, after which the software is available across 2 pricing t… Read more about SolarWinds Take Controliers. Pricing and functionality - outlined below - scales with number of users. Take Control - $29/month, billed monthly or $19/month ($228/year), billed annually Take Control Plus - $55/month, billed monthly or $45/month ($540/year), billed annually
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Whatfix   

57
Accelerate Digital Adoption
Free Trial   No Credit Card Required
Contact Whatfix directly for pricing information. Read more about Whatfix
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Accelerate Digital Adoption
Free Trial   No Credit Card Required
Contact Whatfix directly for pricing information. Read more about Whatfix
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ThinkOwl   

2
AI-based customer service management solution
Free Trial   No Credit Card Required
Silver – $19 per seat per month billed monthly or $16 per seat per month billed yearly Gold – $49 per seat per month bil… Read more about ThinkOwlled monthly or $42 per seat per month billed yearly Platinum – $89 per seat per month billed monthly or $79 per seat per month billed yearly Diamond – $149 per seat per month billed monthly or $129 per seat per month billed yearly
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AI-based customer service management solution
Free Trial   No Credit Card Required
Silver – $19 per seat per month billed monthly or $16 per seat per month billed yearly Gold – $49 per seat per month bil… Read more about ThinkOwlled monthly or $42 per seat per month billed yearly Platinum – $89 per seat per month billed monthly or $79 per seat per month billed yearly Diamond – $149 per seat per month billed monthly or $129 per seat per month billed yearly
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HubSpot Service Hub   

108
Cloud-based customer service solution for firms of all sizes
Free Trial   No Credit Card Required
HubSpot Service Hub is free to get started and will grow with you. Service Hub Starter starts at $50 per month. Service… Read more about HubSpot Service Hub Hub Professional starts at $400 per month. Service Hub Enterprise starts at $1,200 per month. See more information here: https://www.hubspot.com/pricing/service?edition=starter&term=monthly
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Cloud-based customer service solution for firms of all sizes
Free Trial   No Credit Card Required
HubSpot Service Hub is free to get started and will grow with you. Service Hub Starter starts at $50 per month. Service… Read more about HubSpot Service Hub Hub Professional starts at $400 per month. Service Hub Enterprise starts at $1,200 per month. See more information here: https://www.hubspot.com/pricing/service?edition=starter&term=monthly
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LiveHelpNow   

70
Help desk and live chat solution for customer service
Free Trial   No Credit Card Required
Monthly Plan: Live Chat: $ 21.00* Email-Ticket Management: $ 21.00* Knowledge Base: $ 21.00* Call Management: $ 9.00* M… Read more about LiveHelpNowore than 3 products = 30% reduction = $ 50.40* for all 4 modules *Per agent
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Help desk and live chat solution for customer service
Free Trial   No Credit Card Required
Monthly Plan: Live Chat: $ 21.00* Email-Ticket Management: $ 21.00* Knowledge Base: $ 21.00* Call Management: $ 9.00* M… Read more about LiveHelpNowore than 3 products = 30% reduction = $ 50.40* for all 4 modules *Per agent
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Supportbench   

17
All-in-one technical & customer support ticketing system
Free Trial   No Credit Card Required
Agent costs are calculated per hour and change depending on the number of active agents. The cost per agent goes up as th… Read more about Supportbenche agent count goes up. The minimum cost per agent is $20 per agent for the first 14 agents, with a maximum cost per agent of $125 per month. All features are included.
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All-in-one technical & customer support ticketing system
Free Trial   No Credit Card Required
Agent costs are calculated per hour and change depending on the number of active agents. The cost per agent goes up as th… Read more about Supportbenche agent count goes up. The minimum cost per agent is $20 per agent for the first 14 agents, with a maximum cost per agent of $125 per month. All features are included.
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ProProfs Help Desk   

4
Help desk and ticketing solution for customer service
Free Trial   No Credit Card Required
ProProfs Help Desk pricing starts at $15.00 per month, per user. There is a free version of ProProfs Help Desk. Read more about ProProfs Help Desk
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Help desk and ticketing solution for customer service
Free Trial   No Credit Card Required
ProProfs Help Desk pricing starts at $15.00 per month, per user. There is a free version of ProProfs Help Desk. Read more about ProProfs Help Desk
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BOTNATION AI   

0
Artificial intelligence (AI)-based chatbot creation platform
Free Trial   No Credit Card Required
Discover Plan: Free Expert Plan: • 29€/month • Up to 1000 users • 0.03€ per additional user Elite Plan: • 49€… Read more about BOTNATION AI/month • Up to 2000 users • 0.03€ per additional user Enterprise Plan: Customized pricing upon request
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Artificial intelligence (AI)-based chatbot creation platform
Free Trial   No Credit Card Required
Discover Plan: Free Expert Plan: • 29€/month • Up to 1000 users • 0.03€ per additional user Elite Plan: • 49€… Read more about BOTNATION AI/month • Up to 2000 users • 0.03€ per additional user Enterprise Plan: Customized pricing upon request
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Freshdesk   

2,172
82 pts
Online helpdesk system and customer service software
Free Trial   No Credit Card Required
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - $0 (unlimited free agents) Blo… Read more about Freshdeskssom - $19/agent/month billed monthly or $15/agent/month billed yearly Garden - $45/agent/month billed monthly or $35/agent/month billed yearly Estate - $69/agent/month billed monthly or $49/agent/month billed yearly Forest - $125/agent/month billed monthly or $99/agent/month billed yearly
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Online helpdesk system and customer service software
Free Trial   No Credit Card Required
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - $0 (unlimited free agents) Blo… Read more about Freshdeskssom - $19/agent/month billed monthly or $15/agent/month billed yearly Garden - $45/agent/month billed monthly or $35/agent/month billed yearly Estate - $69/agent/month billed monthly or $49/agent/month billed yearly Forest - $125/agent/month billed monthly or $99/agent/month billed yearly
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Bitrix24   

415
100% free CRM, collaboration and communication tool suite
Free Trial   No Credit Card Required
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Speci… Read more about Bitrix24al Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month
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100% free CRM, collaboration and communication tool suite
Free Trial   No Credit Card Required
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Speci… Read more about Bitrix24al Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month
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