getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Service Software with Activecampaign

Last updated: June 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

19 software options

Zendesk Suite logo

AI powered customer service across all channels

visit website
Zendesk's fully customizable service solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

Read more about Zendesk Suite

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk features and 200+ integrations.

Enjoy social media integrations, customer relationship management, video calls, ticketing, and more.
Start your 30-Day free trial, no credit card required

Read more about LiveAgent

Users also considered
LiveChat logo

AI-based live chat for customer support and sales teams

learn more
Connect with your customers on the website, provide them with immediate help when questions arise and create a great customer experience! Try LiveChat for free!

Read more about LiveChat

Users also considered
Kixie PowerCall logo

More Connections, Better Conversations. AI-enhanced RevComms

learn more
Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

Read more about Kixie PowerCall

Users also considered
Help Scout logo

Cloud-based customer support platform

learn more
Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible.

Read more about Help Scout

Users also considered
servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

learn more
FreeAgent is a fully-featured Customer Service platform that effectively enables your team to resolve issues and reduce the need for future inquiries.

Read more about servis.ai

Users also considered
respond.io logo

The first minute makes or breaks the customer experience.

learn more
Manage chats, calls, emails, campaigns and CRM data on our AI-powered platform for instant replies that drive 3x more revenue.

Read more about respond.io

Users also considered
Zendesk AI logo

Zendesk AI is AI that puts humans first.

learn more
Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots into autonomous AI agents, gives human agents new productivity tools, and empowers admins and managers with advanced workflows and quality control.

Read more about Zendesk AI

Users also considered
WotNot logo

Automating customer interactions at scale

learn more
WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support.

Read more about WotNot

Users also considered
Enreach Omnichannel logo

Cloud contact center software for support

learn more
Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

Users also considered
Spotler CRM logo

The Powerful CRM for Growing Teams

learn more
Spotler CRM is designed for growing teams, making it easy to set up and simple to use. All your data is in one place helping you effectively manage your contacts and share information, enabling great team collaboration, improved customer relationships and increased sales.

Read more about Spotler CRM

Users also considered
SpinOffice logo

Improve your customer contact with SpinOffice CRM!

learn more
SpinOffice is a customer relationship management (CRM) solution designed to help small to midsize enterprises manage emails, business contacts, appointments, tasks, projects, folders, files & notes. The platform offers centralized access to customer data in order to collaborate with teams & clients.

Read more about SpinOffice

Users also considered
Sagicc logo

An intelligent customer service experience.

learn more
Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

Read more about Sagicc

Users also considered
Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

learn more
Sinch Engage (formerly MessageMedia) is a messaging platform built to streamline customer service via SMS, MMS, RCS & WhatsApp. Offer fast, personalized support through the mobile channels customers prefer. CRM-integrated, secure, scalable, with 24/7 support.

Read more about Sinch Engage

Users also considered
FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

learn more
FuseDesk is your Multi-Channel Customer Service Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

Read more about FuseDesk

Users also considered
Salesforce Starter logo

Customer relationship management tool for SMBs

learn more
Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.

Read more about Salesforce Starter

Users also considered
ClickDesk logo

Live chat for customer support

learn more
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

Read more about ClickDesk

Users also considered
Kayako logo

AI-enabled unified customer service platform

learn more
Kayako - Customer Service Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
JustCall logo

AI-Powered Business Communication for Sales & Support Teams

learn more
AI Voice Agents, IVR, smart routing, and live monitoring — everything your support team needs. Free 14-day trial.

Read more about JustCall

Users also considered