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Top Rated Help Desk Software with Self service portal - Page 4

Last updated: September 2026

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262 software options

monday service logo

Customer support and service solution

monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.

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Interakt logo

Supercharged Customer Engagement and Support platform.

Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications

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Motadata ServiceOps logo

IT service management platform to adopt digital changes

Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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Rexpondo logo

Ticketing and ITSM software solution.

Rexpondo is a modern Help Desk ticketing and IT Service Management (ITSM) solution designed using ITIL best practice, that help organizations to focus on efficiency and effectiveness. More than just a Help Desk, Rexpondo is a true service desk solution available in Cloud as well as On Premise.

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Rezolve AI logo

Agentic AI for enterprise IT, HR, and FinOps automation

Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service operations and employee support. It enables conversational support in Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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Wowdesk logo

Omnichannel customer service help desk software

Wowdesk is a flexible, scalable and user friendly customer service platform that aims to provide and deliver optimum omnichannel customer support services at best price. Wowdesk can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes

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helppeople Cloud logo

Spanish helpdesk solution for small to large businesses

helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements (SLAs), projects, incidents, and more. The platform enables users to streamline support service processes via automated workflows, and self-service portals.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Deskpro logo

Customer service software you can depend on

Helpdesk software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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OneHash Chat logo

World's 1st FaaS

OneChat is an all-in-one customer communication solution.

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Bonder logo

Instant Support

Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

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UKG HR Service Delivery logo

Cloud-based human resource (HR) management software

PeopleDoc is a cloud-based human resource (HR) management software that enables businesses to manage administrative workflows and facilitate employee onboarding processes. The advanced analytics module allows supervisors to monitor key performance indicators (KPI) on a dashboard.

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Pulsedesk logo

Helpdesk system with AI

Omnichannel Helpdesk system designed to help businesses collect, manage and analyze customer requests from all channels via a unified portal.

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IBI-aws logo

Service desk user information system

IBI-aws is a knowledge search system that centralizes customer information in your service desk and makes it usable in a secure environment. Users can compare external customer contacts with the corresponding company data and thus answer specific inquiries directly. With IBI-aws, queries can be extended to advanced search to see what customers have used or to show what they need.

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Positive User logo

The engine of growth. An all in one solution for user data.

Positive User is an omnichannel emailing and customer engagement platform aimed at boosting engagement and improving conversion by using a single data source for your customers.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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Requestor logo

Helpdesk for customer service and internal tickets

Requestor helps businesses in telecommunication, eCommerce, manufacturing, logistics, manufacturing and other sectors deliver services to customers and employees via a ticketing system with integrated artificial intelligence (AI).

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Deepser logo

Service Management without complexity.

Deepser is a Help Desk and Ticketing solution designed to simplify support operations. Native AI helps classify requests, surface relevant information and accelerate resolutions, allowing teams to deliver better service while reducing manual effort.

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ACMP Suite logo

Every feature has a reason!

In a world full of unpredictability, choosing the right partner is crucial. We are your guide on the path to greater simplicity and efficiency. acmp offers modular and scalable solutions for your specific challenges in the IT department.

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Infraon ITSM logo

ITSM software

Infraon ITSM, a pink elephant-certified platform, helps businesses streamline and expedite the IT service management lifecycle. It offers a proprietary AI bot that intelligently addresses user queries and requests, resembling human interaction and simultaneously acts as a real-time knowledge base.

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Support.cc logo

provide best customer service

Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.

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AppBase DCM & BPM Platform logo

AI supported low-code platform for case management solutions

Eccentex delivers next-generation dynamic case management and business process automation solutions that are enhanced by Eccentex AI Services to help brands and government entities achieve results quickly and easily.

Read more about AppBase DCM & BPM Platform

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HaloCRM logo

Sales, marketing and service in one per-agent price

HaloCRM unites sales pipelines, marketing campaigns and customer service on one record, with AI and reporting included.

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