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Top Rated Help Desk Software with Large enterprises - Page 8

Last updated: September 2026

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263 software options

OTRS logo

Helpdesk software for customer service management teams

OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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Dixa logo

Conversational Customer Service Software

Get a powerful and user-friendly help desk for email, live chat, messaging apps and phone that runs in your browser. Easily keep track of all customer inquiries and utilize advanced routing features to work faster and smarter. Dixa starts at $99 per user/per month.

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HappyFox Help Desk logo

AI-powered help desk and ticketing software

HappyFox is a practical help desk solution to manage requests from multiple channels, with a ticket system, self-service knowledge base, & community forums.

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FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

FuseDesk is your Multi-Channel Help Desk and Ticket Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

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LabiDesk logo

Helpdesk tool for assisting and engaging with customers

Labidesk is a complete and fully integrated customer support software. With live chat, a ticketing system, a knowledge base, and a help widget, professionals can provide personalized assistance to your customers and sell them the right product at the right time.

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Tracker logo

Customer Service and Support Management Software

PhaseWare Tracker enables IT help desks to track incidents from resolution to closure, with additional tools for self-service, knowledge management and more.

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Total Contacts & HelpDesk logo

Happy Customers are Loyal Customer

Total Contacts & HelpDesk Solution features an integrated CRM, providing a comprehensive solution for Sales, Support Service, and E-Marketing. Streamline your business processes and connects customer data to foster relationships, enhance productivity, and boost customer engagement.

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BlueSpice logo

Do knowledge management the Wiki Way!

BlueSpice complements your customer service with an enterprise-level wiki. You create a single point of information for customers, techies, the doc teams and partners for all relevant information relating to your product. Workflows, approvals and support for multilingual content round off the wiki.

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SupportBee logo

Customer support help desk software

Lasting relationships are built on meaningful conversations, one at a time. SupportBee is designed to facilitate such conversations. We provide you with the right tools to craft personalized replies.

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Salesforce Service Cloud logo

AI powered customer service management platform

Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud.

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Claritysoft CRM logo

Simple CRM. Real Support. Real Results.

Claritysoft CRM is a simple, powerful cloud-based CRM and marketing automation platform for growing businesses. It combines sales, marketing, project management, and customer service tools in one intuitive system with real human support and easy customization.

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ServiceNow logo

ITSM for automation & management of IT enterprise services

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

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eDesk logo

eDesk; the most scalable eCommerce customer support tool for

Quickly connect with your customers, wherever you sell online. Centralize customer queries and order details from all your sales channels in a simple dashboard.

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FreeScout logo

Open-source help desk and shared mailbox software

FreeScout is an open source help desk and shared inbox software built with PHP that can be deployed on a shared hosting server. It offers various features, including support agents, ticket management, multiple mailboxes, and more.

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Mojo Helpdesk logo

Mojo Helpdesk makes customer service easy.

Use Mojo to create a branded helpdesk that supports ticket management, a customer support portal, SLAs, satisfaction ratings, time tracking, reports & more.

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Zingtree logo

Build interactive decision trees that guide your teams.

Build question & answer style troubleshooters for fewer tickets and customer self-help

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eBanqo logo

Customer engagement platform with automation

eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

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Ameyo FusionCX logo

Omnichannel help desk ticketing system

FusionCX by Ameyo is an all-in-one helpdesk ticketing and customer support platform which offers omni-channel contact centre capabilities for customer service teams. The cloud-based platform offers tools for managing omnichannel ticketing, agent productivity, operations automation, and more.

Read more about Ameyo FusionCX

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Teamwork Desk logo

Deliver an unforgettable customer experience.

Deliver unforgettable customer experiences with Teamwork Desk. A help desk software that takes care of ticket management so you can take care of your customers.

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.

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Salesforce Starter logo

Customer relationship management tool for SMBs

Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With optional asset & project management.

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Kaseya BMS logo

Business management solution for IT departments & MSPs

Kaseya BMS is a next-gen Help Desk management solution for MSP, that lets you spend less time tracking tickets and more time making clients happy.

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JIRA Service Management logo

IT service platform for unified support

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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