App comparison
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Live Chat Software
Last updated: April 2026
352 software options
Sponsored
Social Intents
5
7
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.
Read more about Social Intents
Helpfruit
5
7
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI chatbots and help pages with all the protections you need
Read more about Helpfruit
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Fin
5
9
4
4
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI agent for customer service
Read more about Fin
Avochato
5
103
4
24
3
6
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS texting and live chat for sales, support & ops teams
Read more about Avochato
Chatsi
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Storefront Sales Agent for Ecommerce
Read more about Chatsi
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
LiveAgent
5
1.2K
4
451
3
46
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 1 month free trial, no credit card needed, no contracts.
Read more about LiveAgent
Text
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered support platform for unified service
Read more about Text
Vision Helpdesk
5
33
4
12
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
1) Multi channel Help Desk Software
2) Satellite Help Desk (Multi company help desk )
3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint)
4) Live Chat Software
Read more about Vision Helpdesk
EngageBay CRM
5
632
4
246
3
22
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
KaraboAI
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhancing Business Operations with AI Powered Chatbots
Read more about KaraboAI
Kindly
5
0
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform
Read more about Kindly
Dashly
5
38
4
6
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing and customer conversation management platform
An unlimited number of seats for every plan.
Read more about Dashly
Conferbot
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build chatbots for lead generation, customer support, survey
Read more about Conferbot
Hibot
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform
Read more about Hibot
BoltChatAI
5
2
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered, fully automated qualitative research platform.
Read more about BoltChatAI
Interakt
5
5
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Supercharged Customer Engagement and Support platform.
Read more about Interakt
Inbenta
5
9
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A Conversational AI Platform that Reduces Support Requests
Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.
Read more about Inbenta
Callbridge
5
17
4
5
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Safe and secure video conferencing software.
Designed for all types of meetings and industries. The software offers AI transcriptions and custom branding as well as browser based web meetings without any downloading required.
Read more about Callbridge
Uptok
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Offer video sessions on Shopify and other eCommerce stores
Read more about Uptok
CRM Messaging
5
29
4
7
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bringing businesses closer to customers
Read more about CRM Messaging
iAdvize
5
10
4
9
3
0
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI sales associate for eCommerce businesses
Read more about iAdvize
Drift
5
127
4
56
3
9
2
3
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat & in-app messaging for sales & marketing
Read more about Drift
ChatHQ
5
8
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement software for marketing agencies
Read more about ChatHQ
