IMPRESSED is the word. I have started using this product since my under grad school introduced this to us one year after we graduated. Though I was apprehensive initially about it being just another variant of linkedin, I was proved wrong pretty soon.
The sign up was pretty simple with the option of connecting with Fb or LinkedIn. Also, the profile was always synced and up to date.
This is a simple, no-nonsense, to-the-point software which does what it says - "Alumni Management". There are no other strings attached. With the graph search(remember the facebook searches which go like "Who are my friends studying in California and are single?") and the various filtering criteria available, looking up for someone from my college is just a breeze. Also, masking of personal email ids put my fears of spamming to rest.
The newsletter I receive from my college admins every month through this portal, brings a wide smile across my face along with a flurry of memories.
Well, the depth to which this software goes in finding the alumni is also pretty excellent. I was amazed to find alumni from even the early 1960s.
Also, at my post grad, I got an opportunity to be part of the audience where AlmaBase was pitching. Boy was I surprised !!
They implemented Machine Learning which took some seed data of alumni and used that to pull the details of other Alumni from Social Network spaces.
Also, the ease with which the alumni site can be customized is very good. Supported by a strong back end, the majority of look and feel is made up of pluggable components. It's totally up to you to decide how your alumni site would look like.
In short, having a strong alumni base is a low hanging fruit ignored by most colleges and this software solves the problem spot on. I do not see any major shortcomings, except that I wonder how'd they support the product with the size of the team they presently have.
P.S: The total time they usually take to get the site up and running is around 7 days which is pretty cool !! :D
Ease of use