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Chat360 Logo

Cloud-based conversational AI chatbot for businesses.

Table of Contents

Chat360 - 2026 Pricing, Features, Reviews & Alternatives

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Chat360 overview

What is Chat360?

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites. Key features include drag-and-drop interface, third-party integration, multi-language support, and more. Additionally, Chat360 supports various operations such as sales, marketing, and customer support.

Starting price


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Chat360 reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Chat360's features

Activity dashboard
AI/Machine learning
Alerts/Escalation
API
Automated responses
Autoresponders
Chat Transcript
Chat/Messaging
Chatbot
Code-free development
Communication management
Configurable workflow
Content management
CRM
Customer communication
Customer database
Customer experience management
Customer segmentation
Customer Service Analytics
Customer support
Customizable branding
Drag & drop
Engagement tracking
Feedback management
For developers
Generative ai
Intent recognition
Knowledge base management
Lead capture
Live chat
Monitoring
Multi-Channel communication
Multi-Channel management
Multi-Language
Natural language processing
Natural language search
Performance metrics
Pre-Configured bot
Real-Time analytics
Real-time consumer-facing chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Reporting & statistics
Reporting/Analytics
Search/Filter
Sentiment analysis
Social media integration
Speech recognition
Support ticket management
Surveys & feedback
Third-Party integrations
Visual analytics
Workflow management

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Chat360 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Documentation
Videos

Chat360 FAQs

Q. Who are the typical users of Chat360?

Chat360 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Chat360 support?

Chat360 supports the following languages:
English


Q. Does Chat360 support mobile devices?

Chat360 supports the following devices:
Android


Q. Does Chat360 offer an API?

No, Chat360 does not have an API available.


Q. What other apps does Chat360 integrate with?

Chat360 integrates with the following applications:
HubSpot Marketing Hub, LeadSquared, Magento BI, HubSpot CMS Hub, WebEngage, Zoho CRM Plus, Shopify Collabs, Stripe Billing, Zoho Commerce, Salesforce Customer360, Zoho Inventory, HubSpot Sales Hub, HubSpot Service Hub


Q. What level of support does Chat360 offer?

Chat360 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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