Yesware Pricing, Features, Reviews & Comparison of Alternatives


Email tracking & intelligence for sales professionals

4.24/5 (153 reviews)

Yesware overview

What is Yesware?

Close more deals with Yesware. Understand your prospects by using data on when they opened their email, whether they clicked on the link, and which templates are most effective. Spend less time manually uploading data into your CRM, Yesware will sync that automatically. Be even more effective in your sales career.


Starting from
Pricing options
Value for money
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Business size



United States, Australia, Canada, United Kingdom

Supported languages

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Yesware reviews

Value for money
Ease of use
Customer support
Nicolas Costa Ossa

A must for any prospecting team

Used daily for 1-2 years
Reviewed 2018-01-12
Review Source: Capterra

The first thing that attracted me to Yesware was the email tracking feature. That gives the sales rep the ability to know when things are happening on the side of the potential client so you can act on it. Then the email templates helped me a lot to get things done faster. I could see which templates performed better than others, hence improve my results. In addition you can create teams and share better working templates with everyone for them to use as well, that way you can maximize the impact of a good sales rep by sharing his findings with the whole team with a few clicks, instead a monthly template session. Lately what I've been using a lot is the touchpoint feature which allows you to build custom multi-touches multi-channel campaigns. It makes a sales rep day-to-day job a lot more easy when you can visualize quickly what's next to be done and where are the potential clients in the buyers journey you design for them.

Yesware is very user friendly which makes it easy for adoption within a sales team. Not only the web version of the product but the chrome and gmail add-ons work really well. Additionally the feature set is very powerful and makes the lives of any sales/hunter/prospector easier.

There is not much (or anything) to dislike about Yesware. It is a very rounded product and I have never had a single issue with it. I would like to see a native mobile application so I can work better on the go.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 9/10

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A great fit for Outlook users

Used daily for 1-2 years
Reviewed 2019-12-23
Review Source: Capterra

Though it has its bugs and lots of features made for salespeople, I namely pay for it to use its email tracking tech. For my business purposes, this the most needed feature and since using email tracking, it's hard to remember what biz email was like before.

I like the fact that unlike most email tracking programs, Yesware actually plays nice with MSFT Outlook. Most of the compeition is gmail only.

Bit of a resource hog. Also it sets off false positives with my anti-virus program and sometimes it crashes outlook.

Rating breakdown

Ease of use

Likelihood to recommend: 8/10

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Great email tracking software

Used occasionally for 2+ years
Reviewed 2020-05-18
Review Source: Capterra

Yesware is very simple and easy to use. Yet, it's a powerful software that has helped grow our business.

Yesware is great at what it does. I use it to track emails, and it is always accurate and prompt. It enables me to engage prospects and clients in a timely fashion.

It's a little pricey per user. Yes, I know it's in line with industry pricing, but as our team grows it's getting pricey.

Rating breakdown

Value for money
Ease of use

Likelihood to recommend: 9/10

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Sruti S

Bang for the buck

Used daily for 2+ years
Reviewed 2020-01-07
Review Source: Capterra

I was looking at a tool for tracking emails as Google email tracking and streak did not work very well. My boss suggested yesware and we bought the first premium plan. Before that I used the trial version for 40 days. I liked the tool and I was able to send timely invoices and assess whether my customers were really interested in my product.

It is very easy to use and light on the system. I was able to access all my client emails and keep track of them on yesware. Most importantly I loved the way yesware functioned and it always asks before installing on your other emails so that it does not interfere with every other email. Also, I like the interface and it makes me understand and also gives alerts when the user has read my email and has checked out my links and read my material.

The support is not so great. I did not get to see 24 hour phone or chat support which disappointed me. They can bring more features compared to other tools in the market.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 7/10

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Érick Coelho de Campos

Excellent to keep track of my emails

Used daily for 1-2 years
Reviewed 2020-02-07
Review Source: Capterra

Yesware is awesome but I'd prefer a software integrated with our marketing and CRM software of choice.

Works just fine. With Yesware I'm able to keep track my sent emails and deliver better follow-ups with its templates.

It's kinda expensive and not integrated with marketing and CRM softwares other than Salesforce which limits its usefulness.

Rating breakdown

Ease of use

Likelihood to recommend: 9/10

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Yesware pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Yesware offer four weeks of free access, after which:

Pro: $12/user/month (billed annually) or $15/user/month (billed monthly)
Team: $25/user/month (billed annually)
Enterprise: $55/user/month (billed annually)
Custom - Contact Yesware for pricing

Yesware features

Activity Dashboard
CRM Integration
Call Recording
Contact Management
Reporting & Statistics
Third Party Integration

API (219 other apps)
Automatic Notifications (105 other apps)
Call Monitoring (91 other apps)
Call Routing (99 other apps)
Call Transfer (93 other apps)
Caller ID (83 other apps)
Chat (123 other apps)
Communication Management (95 other apps)
Conferencing (104 other apps)
Instant Messaging (108 other apps)
Real Time Notifications (79 other apps)
Real Time Reporting (83 other apps)
Video Conferencing (97 other apps)
Voice Mail (83 other apps)

Additional information for Yesware

Key features of Yesware

  • Reply reporting
  • Custom templates
  • Contact insights
  • Social selling
  • Sync with Microsoft Outlook
  • Automatic reminders
  • Calendar sync with Google
  • Call recording
  • Campaign planning
  • Campaign segmentation
  • Contact database
  • CRM sync
  • Customizable templates
  • Email distribution
  • Email integration
  • Email notifications
  • Multi-stage mail merge
  • Meeting scheduling
  • Microsoft Outlook integration
  • Multi-channel sales campaigns & communication
  • Real time updates
  • Email status tracking
  • Third party integration
  • To-do list
  • Inbox dashboard
  • Multi-campaign
  • Email monitoring
  • Campaign analysis
  • A/B testing
  • Drip campaigns
  • Email templates
  • Role-based permissions
  • Scheduled 'send later' emails
  • Prospecting tools
  • Click-through tracking
  • Email invitations & reminders
  • Bounce tracking
  • Reporting & statistics
  • Meeting availability indicator
  • Email preview
  • Campaign management
  • Campaign performance reports
  • Salesforce task management
  • Contact management
  • Follow-up scheduling
  • Email marketing
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Yesware helps both the sales person who is sending the email, and the manger who is reporting. Sales reps spend less time reporting in salesforce, and more time working to close deals. Sales management gets accurate data on their teams activity.

Yesware Integrates with:
-Salesforce CRM
-Batchbook CRM