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Yesware
Sales Engagement Made Easy
(9)
Q. Who are the typical users of Yesware?
Q. What other apps does Yesware integrate with?
Yesware helps high-performing sales teams do meaningful email outreach at scale. If you need to drive more revenue through email outreach, but complex enterprise sales software is overkill - try Yesware. Yesware's Outlook and Gmail add-on lives right inside your inbox, tracks your activity, and easily integrates with the tools you already use. Companies like Yelp, Experian and Teach for America use Yesware to build better pipeline and increase conversions to closed-won.
Typical customers
Platforms supported
Support options
Training options
Starting from
19
Per month
Other
Starting from
49
/user
Per month
Value for money
4.1
/5
175
Starting from
19
Per month
Other
Value for money contenders
Functionality
4.2
/5
175
Total features
67
10 categories
Functionality contenders
Overall Rating
4.3
/5
175
Positive reviews
89
61
13
7
5
Overall rating contenders
Alvaro P.
Executive Coach
Professional Training & Coaching, self-employed
Review source
Transcript
Alvaro P.: Hi, I'm Alvaro and I am an executive coach and experiential sales trainer, and I give Yesware...
Terra G.
VP of Ops
Marketing and Advertising, 1-10 employees
Review source
Transcript
Terra: Hi, I'm Terra, I'm the VP of operations and creative for a marketing agency, and I give Yesware...
Dan W.
Marketing and Advertising, 201-500 employees
Used daily for 2+ years
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The email tracking is accurate and the mail merge feature is great
Analytics not very useful. Not much data.
Verified reviewer
Used daily for 2+ years
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Yesware helps me be efficient, effective and productive as a sales rep. I also am able to see which emails perform the best (both individual and on a team basis). Knowing when someone opens or clicks an email is great leverage in the sales cycle! I of course never mention this to the prospect, however it allows me to manage my pipeline effectively.
The visibility created from email tracking is extremely useful! I love knowing when someone opens or clicks on an email. In addition, I save a ton of time by using the templates feature. All my emails also sync directly to Salesforce, which saves a ton of time and energy and keeps me organized! Mail Merge and Reporting are also neat, although I use those less frequently.
The email editing software is a bit wonky on the web, but works great within gmail. That's really the only con I have - everything else is top notch!
Mish E.
Photography, 1-10 employees
Used other for 6-12 months
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Frustrating and out of pocket.
Its great being able to review if someone has opened your email - IF your email even gets sent!
- Product does NOT send your scheduled emails & keeps them in your drafts - Yesware is not able to match their product well enough with Gmail which causes "environmental errors" - Yesware quote. Meaning, Yesware is comfortable moving this issue onto Gmail, the user or bad luck. - Yesware will not refund your money when they can't inform of why their product did not send - Yesware templates are...
Verified reviewer
Insurance, 51-200 employees
Used daily for 6-12 months
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Yesware has more features that what we are currently using such as email campaigns but we are happy with the way that it syncs Gmail emails to Salesforce as we use Salesforce as our main system of record.
We use Yesware to sync Gmail activity into Salesforce in order to maintain and improve sales team efficiency. Other than one occurrence when a users connection from Yesware to Salesforce unexpectedly dropped, we have had no other issues and the automatic tracking of emails sent and also emails that have been opened, clicked and replied to has proven very beneficial for our company. Yesware send me a weekly report of all tracked email activity from the past 7 days which is a nice feature.
Yesware did unexpectedly lose the connection to Salesforce for one of our users which resulted in some emails not being included in our reporting, but the Customer Service team were very responsive to investigate.
Lana M.
Public Relations and Communications, 1-10 employees
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So I actually used Yesware when it first came out and merged over to the paid version for a little while. I left my company and didn't need. Now that I have my little side hustle going, I came back to Yesware and can truly say it has been a vital point for email tracking, attachment tracking, setting reply reminders, and using templates. Prospecting hasn't become a pain and I'm in love with the new Appointment feature!
I don't have any "Cons," but more so a gripe. Yesware's only CRM integration is with Salesforce. I'm a solopreneur and Salesforce is way too big for me. I use a different, free, CRM that suits my needs and it's a popular CRM that has many other integrations... except Yesware. It would be nice to be able to integrate with Yesware with other CRMs. The only way to "integrate" is to save outbound emails via bcc with your CRM's custom email that will sort your emails inside of the CRM.