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yellow.ai Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.63/10
Pros and cons
The overall experience has been really good. The cherry on the top is their brilliant and supportive customer support & account managers which makes my life very easy.
It is a ready-to-use platform with amazing cloud function options which is a blessing for the developers/Bot Builders. Look & feel of the Platform as it gets updated with new features often.
Overall experience is good and I would highly recommend it to professionals who want to connect with their client/customer in real time.
While working on cloud function it is difficult to switch between Journeys and functions. Documentation has very less content, in some contents are missing.
They have outages often, ruining our SLAs every now and then.
Things configured didn't work and don't understand why is it not working even when everything is right. Though guided flows are working fine, AI part find it missing.