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yellow.ai Logo

Empowering Businesses with Customer Service Automation

yellow.ai Reviews

Overall rating

4.5

/5

37

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.61/10

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Pros and cons

The Overall experience was great and truly outstanding. All the integrations between Yellow.ai platform and our E-commerce system has been done smoothly handled by professional team from Yellow.ai.
It is a ready-to-use platform with amazing cloud function options which is a blessing for the developers/Bot Builders. Look & feel of the Platform as it gets updated with new features often.
It is good i have developed couple of solution and it is working fine.
While working on cloud function it is difficult to switch between Journeys and functions. Documentation has very less content, in some contents are missing.
They have outages often, ruining our SLAs every now and then.
Things configured didn't work and don't understand why is it not working even when everything is right. Though guided flows are working fine, AI part find it missing.
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37 reviews