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Speech Analytics Software for Public Administrations (2026)
Last updated: February 2026
28 software options
Sponsored
3CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web & mobile-based (Android, iOS) communications system.
Read more about 3CX
CallAI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based call analysis platform
Read more about CallAI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled solution to transcribe audio & video into text
Read more about Transkriptor
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software
Read more about CXone Mpower
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
Read more about XM for Customer Experience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Comprehensive performance software for contact centers
Read more about Calabrio ONE
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call tracking and contact center solution
Read more about CTM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management, analytics & strategy planning.
Read more about Sprinklr
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based Feedback Management Solution
Read more about XEBO.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for a real omnichannel experience.
Read more about ICR Evolution
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Speech analytics tool for small to midsize businesses
Read more about CallFinder
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Quality matters
Read more about QEval
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make Contact. Do Business.
Read more about inconnect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
UCaaS, Cloud PBX, Contact Center, Omnichannel
Read more about Callbox
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Gain insights out of all your customer interactions
Read more about VoiceAnalytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Complete Call Center Solution
Read more about RapportCMS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Conversation Intelligence Platform for Contact Centers
Read more about Observe.AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Boost Efficiency. Elevate Experiences. Improve Outcomes.
Read more about MiaRec
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Improve Your Contact Center Customer Experience
Read more about DVSAnalytics Workforce Optimization
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extract the wealth hidden in your client’s voice
Read more about inspeech
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based customer experience (CX) suite of solutions
Read more about Verint Voice of the Customer
Read more about Fonetik
Read more about Alvaria Engagement Analytics
Read more about AgentAssist
Read more about HGS Agent X