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AccountsIQ

Cloud-based accounting software for medium-sized businesses

(1)

AccountsIQ Reviews

Overall rating

4.7

/5

35

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.75/10

Reviews by rating

Pros and cons

It has an overall high standard of functionality and is incredibly reliable, with top quality support in the event of an issue.
Very positive experience with AIQ , great functionality within the system , ease of use.
Employed as a finance assistant to help input invoices on the system and was able to pick up the system very quickly as very ergonomic and the learning portal is very comprehensive.
This is probably due to my own lack of experience or training on the software.
Difficulties in editing my mistakes particularly where a payment or receipt is "locked in" by a bank reconciliation or a purchase is "locked in" to the trade creditors ledger.
We struggled previously with complex spreadsheets and a time-consuming manual process, but with AccountsIQ, it is a simple solution to a complicated problem.
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35 reviews

Recommended

DG
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Daniel G.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product with good support

Reviewed 2 months ago

Implementation was great with lots of support and training for the team. The product has delivered the functionality desired and is easy to use and to adapt.

Pros

The product is easy to use and customisable to deliver the right level of insights for the organisation

Cons

None - I have been happy with all aspects of AIQ

Vendor response

Hi Daniel, Thank you so much for taking the time to leave a review. We're thrilled to hear that you're switch to AIQ is going well. Please do not hesitate to reach out to us if you have further feedback or if you need any help.

AM
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Alastair M.

Newspapers, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Accounts IQ transformed our business

Reviewed 3 years ago

Accounts IQ has helped us to create a much more streamlined, better-controlled and more effective finance team. The back office processes are more efficient, and the enhanced reporting provides us with deeper and richer insights into our business performance. The price point is also very reasonable for the level of functionality that we now have.

Pros

Being cloud-based has been a significant factor for us. One of the main other reasons for selecting Accounts IQ was the consolidation functionality which works really well. In terms of fitting in with our business processes, it gives us so much more functionality that it has helped to drive necessary changes in the way that we operate, in a very beneficial way.

Cons

The only real challenge we found was with our staff getting used to a different software system to do their work. Otherwise it has only improved our processes, controls and reporting.

Vendor response

Thanks Alastair for such a glowing review!

DL
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Dorothy L.

Hospitality, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Wouldn't Be my First Choice but it works

Reviewed 2 months ago

It works - it takes alot of getting used to

Pros

I like how easy it is to transfer inter companies - like Sage - Batch invoice templates - Hard to follow but very useful

Cons

When things get posted incorrectly, it gets messy to credit and debit - have to go in manually to change dates ect especially month end - hard to follow at first - template is VERY sensitive not always a bad thing but it does when you need to copy over alot of data and sometimes spaces are taken to account - but easily missed - Not really integrated with the Bank - still manually have to post to the bank manually for payments for suppliers

Vendor response

Hi Dorothy, Thank you for taking the time to review AccountsIQ. We take user feedback seriously and we would love the opportunity to understand what we could do to improve your experience. If you have a moment, please book some time with your CSM via the Q and Services option to discuss. If we do not hear back from you, we will contact you to assist you further.

IC
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Irene C.

Accounting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Accounts Payable Prospective

Reviewed a month ago

Very positive when I started first using the system without very much training I was able to navigate around the system.

Pros

Easy to setup suppliers and this links well into our AP systemReport functions for Purchase's Supplier Payments

Cons

After a change has been made within the Transaction Browser this is not updated on the invoice detail.Copy and paste function on descriptions should be available, also when updating invoice details all detail updates it reverts back to a previous invoice informationGL Explore - Details should highlight when the users had selected the values it's hard to tell if your on the correct value or the layout could be closerWhen adding a new supplier there should be an account contact name section on the Business Contact form

jM
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jimmy M.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jimmy Miller

Reviewed 2 months ago

Excellent. It is one of the better finance systems I have used

Pros

The ease of use of the system. It is very user friendly and easy to pick up if you have not used the system before

Cons

FOr what i use the system for there is nothing i would additionally required

Vendor response

Hi Jimmy, Thank you so much for taking the time and sharing us your amazing feedback. Please do not hesitate to reach out to our client in services if you need any help.

LP
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Lyndsey P.

Consumer Services, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AP User review

Reviewed a month ago

Very user friendly Plenty of online supportBatch payments are much easier once set upRunning reports based on requirements is a brilliant option

Pros

Batch payments and running the reports for payments - super easy and informative

Cons

Not a PO matching link - our system we use has the PO creation and approval set up that it just matches if this was running & flowing in AIQ the way it does in AP - it would be great to use the one system

PC
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Pauline C.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent Package with good Support

Reviewed a month ago
Pros

Reporting & Ease of use, user friendly too

Cons

The integration with the expense app was challenging at the start

ld
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louise d.

Accounting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Accounts Receivable

Reviewed a month ago

Great accounts IQ is very user friendly

Pros

Accounts IQ is very easy to use, great for reports & uploading banking is very easy.

Cons

There is one or two features that need to be manually updated when exporting sheets

GA
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Gabriel A.

Accounting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Automation of accounting proccess

Reviewed a month ago
Pros

Ease of use and functionality is the software is good

Cons

It is expensive in terms of that it doesn't come for free

SA
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Suzana A.

Hospitality, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool

Reviewed 2 months ago

happy with it

Pros

easy to work with , even for new starters in invoicing.

Cons

it is not the case, I am happy with the product.

Vendor response

Hi Suzana, Thank you so much for your wonderful feedback. Please do not hesitate to reach our client services team if you have further feedback.

NT
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Nick T.

Commercial Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AccountsIQ Saves us a Day a Week in Processing Time

Reviewed 5 years ago

The structure of the coding framework in AccountsIQ is extremely flexible and saves us so much time when preparing our external financial reports. We have added seven or eight entities since implementing AccountsIQ and we simply replicate the original model for each new subsidiary. It is a very uncomplicated approach and a time-saving solution for group companies. We've integrated AccountsIQ with...

Pros

AccountsIQ saves us a day a week in processing time in data entry from other business systems, reconciliation, and automated invoice processing which allows us to spend more time on strategic tasks such as analysing and presenting information so that the senior management team can make more informed decisions. AccountsIQ simplifies complex consolidation procedures; and has enabled us to integrate...

Cons

There isn't anything I don't like and we're glad we found AccountsIQ.

CS
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Colin S.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AccountsIQ

Reviewed 6 months ago
Pros

Very easy to use with an excellent help database

Cons

Integration to bank could be improved upon

Vendor response

Hi Colin, thank you very much for taking the time to leave us your review and feedback. We are constantly working to improve and enhance our integration and functionalities. Please reach out to the client services if you require a specific functionality that is not on AccountsIQ yet.

GM
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Gerry M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Staff & clients love using AccountsIQ software, it allows us to access live information in the cloud

Reviewed 6 years ago
Pros

AccountsIQ helped us to move away from the old model of sharing data sets with clients. We can work much more easily with our clients now, sharing access to the same real-time information stored in the Cloud. AccountsIQ has become an important part of our ongoing development, and is part of our strategy to move forward. The software enables us to offer our services to new consumer-based sectors such...

Cons

No cons were added to this review

IB
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Ian B.

Accounting, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use with advanced reporting and consolidation functionality and a flexible, scalable system.

Reviewed 6 years ago

Consolidation and multi-currency accounting Easy to produce hotel industry reports Faster invoice processing Reduced risk of human error Remote access Extended business analytics Easy integration with other systems

Pros

AccountsIQ is an advanced accounting solution which helps us attract business from larger, multinational hotel groups. Its complex functionality gives us the level of complexity, reporting and consolidation needed to win business at the higher end of the market e.g. multi-company consolidation and multi-currency accounting. We find AccountsIQ easy to use and it can be easily configured to pull...

Cons

No cons were added to this review

LL
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Linden L.

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We've been using AccountsIQ for five years now and it's perfect for our needs.

Reviewed 6 years ago
Pros

The system is used by thousands of our business students to work on tutorials for teaching business and financial management. It's a great accounting system for teaching as we can set exams with literally no set up required. Students can follow it easily and we can see clearly how each student has performed. We worked with AccountsIQ to create a version of the software that would enable UCD's students...

Cons

No cons were added to this review

AS
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Anne S.

Nonprofit Organization Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AccountsIQ is really excellent. It's intuitive, simple to use and the implementation was outstanding

Reviewed 6 years ago

Complete transparency and visibility of financials Drill down to individual transactions High quality reporting Integrated with bank accounts

Pros

AccountsIQ was selected, because of its clear, simple and intuitive way of working. Now we have complete transparency and visibility of our financials. We can easily drill down to individual transactions and even down to items on an individual invoice without having to pull out any invoices or backups. AccountsIQ's implementation team helped design and create a set of customised reports for us. The reporting is high quality, and it's very simple to extract the information we need. It's a vast improvement over what we had before. AccountsIQ has been integrated with our bank accounts, so we can manage all payments and receipts online directly with the bank and download all bank transaction data directly and post automatically to AccountsIQ and complete bank reconciliations seamlessly.

Cons

No cons were added to this review

DJ
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Dan J.

Food & Beverages, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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04/10/2023 Review

Reviewed 2 months ago

Easy to use but could be improved for efficiency

Pros

Ease on posting invoices. Good reporting tools

Cons

Unable to submit approvals and post invoices in bulk

Vendor response

Hi Dan J Thank you for taking the time to leave your feedback with us. We're sorry to hear that we didn't meet your expectations. We've recently released our bulk payments functionality and working to add more features to make AIQ as efficient as possible for our clients. We take user feedback seriously and if you have a moment, please contact client services. If we do not hear back from you, we will contact you to assist you further.

CS
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Charles S.

Architecture & Planning, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Quick review

Reviewed 2 years ago

Once you get used to it it is easy to use and easy to look back in time to find transactions

Pros

On cloud and easy access when out of office

Cons

We needed to tailor it o suit a charity which has numerous sources of income including segregated funds.

LO
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Lorraine O.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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AccountsIQ Review

Reviewed 3 years ago

Very positive experience with AIQ , great functionality within the system , ease of use

Pros

Ease of use vs other ERP systems eg Sap . Staff learn to use this system very quickly Audit trail of information is very easy to follow

Cons

More options should be available within report writing or building

Vendor response

Thanks Lorraine for your kind review. we're glad you find AccountsIQ easy to use. We have also introduced a new Management reporting pack which contains key KPI reports, Profit & Loss reports, Balance Sheet, Cashflow statements, Debtors and Creditors reports. We'll be in touch to make sure you can access these. Also our Power BI integration means you can customise reports and present them in highly visual formats.

MB
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Michele B.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Wait till the bugs are sorted

Reviewed 2 years ago
Pros

Company are engaged in continuous improvement programme. Essential for the long term viability of the product.

Cons

The mobile expenses app was initially seen as a significant game changer. However, we have run into a number of bugs within the app and programme that we feel should have been sorted before the product was launched. We continue to have issues.

MK
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Marcus K.

Biotechnology, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reporting and consolidation problems solved

Reviewed 5 years ago

We are a fast growing company which means consolidated reporting in multiple currencies is now required. We struggled previously with complex spreadsheets and a time-consuming manual process, but with AccountsIQ, it is a simple solution to a complicated problem. We didn’t want a clunky accounting system just because it could consolidate multicurrency. AccountsIQ solves our reporting problems without the need for an overly-complex and costly accounting system and saves us half a day alone by being able to produce reports at the push of a button. The onboarding/implementation process was straightforward and quick.

Pros

The software is intuitive It's easy to add new entities It saves us a lot of time which as we're quite a lean team makes such a difference Great for easy consolidation and multicurrency reporting

Cons

Wish I'd found it sooner - there was nothing on the market at this price point that could handle consolidation with ease.

LN
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Lorretta N.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lorretta Nwafor

Reviewed 2 years ago

The benefit of analysing data.

Pros

The software is very good for department and business unit reporting and analysis. And the fact you can see all the department at once in a spreadsheet makes it unique unlike some accounting software. I also like the fact that you can log in and work at any time and at different locations makes it unique. More than one user can log in and work at the same time without any disruption.

Cons

Transfer of profit and loss to the following year. It has to be done manually to arrive at a zero balance at the beginning of the year.

Vendor response

Thanks for your review Lorretta. Glad you're enjoying using AccountsIQ.

MW
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Marianna W.

Architecture & Planning, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Meitheal

Reviewed 3 years ago

We are using AIQ for the past 4 years. Reporting was back there very unreliable and the format not very friendly. On the other hand, I can say the progress and development on everything else is fantastic. I like working it.

Pros

support team is excellent. Whenever I need a guidance or assistance, support team reacts promptly with no delays.

Cons

Generating and search for the report is sometimes time consuming.

Vendor response

Hi Marianna - thanks for your review, glad you like using AccountsIQ accounting software.

SB
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Simon B.

Oil & Energy, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy we chose AccountsIQ

Reviewed 3 years ago

A smooth implementation through to responsive customer service

Pros

Easy to use and flexible unlike finance software of old. Consolidation saves days each month vs previous methods. Gaining more business insight with the reporting functionality.

Cons

Nothing significant to note, any system errors have been quickly resolved by tech support

Vendor response

Thank you Simon for your kind review, we are delighted you are enjoying using AccountsIQ's cloud accounting software.

AB
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Alastair B.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Speed and powerful reporting

Reviewed 5 years ago

Great team & support with new features and functionality being developed and deployed all the time. Great application for enterprises to get more from the finance function.

Pros

Data segmentation Integration & automation Consolidation

Cons

The API is good but could be a little more available to extract reporting data from.

Vendor response

Thanks Alastair for your kind review