AccountsIQ Reviews - Pros & Cons, Ratings & more

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AccountsIQ is cloud-based accounting software that assists businesses in construction, retail, hospitality, and other sectors with cash flow forecasting, budgeting, and financial reporting.

AccountsIQ

Android

Web-based

iPhone

Great team & support with new features and functionality being developed and deployed all the time. Great application for enterprises to get more from the finance function.

Group Financial Controller 

Very positive experience with AIQ , great functionality within the system , ease of use.

Supporter Relations Assistant 

Employed as a finance assistant to help input invoices on the system and was able to pick up the system very quickly as very ergonomic and the learning portal is very comprehensive.

Financial Controller

The advanced Business Intelligence, reporting and consolidation functionality are very good. We need to produce reports for our investors and it's really easy to get these on demand from AccountsIQ.

Accounts Payable

Batch payments and running the reports for payments - super easy and informative.

Committee Member

This is probably due to my own lack of experience or training on the software.

Difficulties in editing my mistakes particularly where a payment or receipt is "locked in" by a bank reconciliation or a purchase is "locked in" to the trade creditors ledger.

The learning portal and ability to attach invoices - general ease of use.

accounts

Support team is excellent. Whenever I need a guidance or assistance, support team reacts promptly with no delays.

Bursar

It is one of the better finance systems I have used.

Group Financial Controller

We struggled previously with complex spreadsheets and a time-consuming manual process, but with AccountsIQ, it is a simple solution to a complicated problem.

Lots of different options for different screens can be confusing but this is only a minor thing that I was able to get over after spending more time on the learning portal.

Staff learn to use this system very quickly. Audit trail of information is very easy to follow.

Director

Unbelievable functionality for the price. Very easy to use and lots of support setting it up.

QuickBooks Enterprise

Cumbersome, very cumbersome.

Difficult to get accross our experience to relevant people so change could happen. The obligatory phone call happenned and nothing changed.

Number of time would have to beg support to actually help me, never mind some of the passive aggresive or overtly wishing you happy rest of the day when you cannot get problems sorted.

Left feeling let down in comparison to what was promised.

I am not happy, but at this stage resigned.

Hi Katarina,

Thank you for taking the time to leave your feedback. We are sorry to hear you are having issues with the platform. We’ve looked into your case; we saw that the team has been in touch with you several times to discuss this with you and offered training and advice. We strive for excellent customer service and will address your concerns with our support team to ensure better interactions in the future. Thank you for your patience and allowing us to improve through your feedback.

Best wishes,
AccountsIQ support team

Accounts Receivable 

Hi Louise,  
 
Thank you very much for taking the time to leave us a review. We greatly appreciate every feedback and are delighted to hear about your positive experience with AccountsIQ.  
Please do not hesitate to send through any further feedback via the Qhub.

Automation of accounting proccess

Hi Gabriel,  
 
Thank you very much for taking the time to leave us great review. We’re thrilled to hear that you are enjoying the automation and ease of functionality in AccountsIQ. Please do not hesitate to send over any further feedback via the QHub.

Very positive when I started first using the system without very much training I was able to navigate around the system. 

Accounts Payable Prospective  

Hi Irene,

Thank you for taking the time to leave us a review. We are happy you have found the supplier setup easy and that a number of other functions are working well for you. 

If you are still experiencing problems with transaction browser to contact customer support via support@accountsiq.com to investigate. Thank you also for your other improvement suggestions, we will certainly take these on board. 

Excellent Package with good Support

Very user friendly Plenty of online supportBatch payments are much easier once set upRunning reports based on requirements is a brilliant option

AP User review

Hi Lyndsey,  
 
Thank you very much for taking the time to leave us a wonderful review. Please do not hesitate to send any follow up feedback via Qhub or reach out to the customer service team if you need any assistance.

Great tool

Hi Suzana, 
Thank you so much for your wonderful feedback. Please do not hesitate to reach our client services team if you have further feedback.

Easy to use but could be improved for efficiency

04/10/2023 Review

Hi Dan J
Thank you for taking the time to leave your feedback with us. We're sorry to hear that we didn't meet your expectations. We've recently released our bulk payments functionality and working to add more features to make AIQ as efficient as possible for our clients. We take user feedback seriously and if you have a moment, please contact client services. If we do not hear back from you, we will contact you to assist you further.

Excellent.  It is one of the better finance systems I have used

Jimmy Miller

Hi Jimmy, 
Thank you so much for taking the time and sharing us your amazing feedback. Please do not hesitate to reach out to our client in services if you need any help.

It works - it takes alot of getting used to 

Wouldn't Be my First Choice but it works

Hi Dorothy,
Thank you for taking the time to review AccountsIQ.
We take user feedback seriously and we would love the opportunity to understand what we could do to improve your experience.
If you have a moment, please book some time with your CSM via the Q and Services option to discuss. If we do not hear back from you, we will contact you to assist you further.

Implementation was great with lots of support and training for the team. The product has delivered the functionality desired and is easy to use and to adapt. 

Excellent product with good support

Hi Daniel, 
Thank you so much for taking the time to leave a review. We're thrilled to hear that you're switch to AIQ is going well. Please do not hesitate to reach out to us if you have further feedback or if you need any help.

Hi Colin, thank you very much for taking the time to leave us your review and feedback. 
We are constantly working to improve and enhance our integration and functionalities. Please reach out to the client services if you require a specific functionality that is not on AccountsIQ yet.

Wait till the bugs are sorted

Accounts IQ Rocks Baby

We are using AIQ for the past 4 years. Reporting was back there very unreliable and the format not very friendly. On the other hand, I can say the progress and development on everything else is fantastic. I like working it.

Meitheal

Hi Marianna - thanks for your review, glad you like using AccountsIQ accounting software.

Great software, Easy to use.  Saves time and money.  Great SaaS model makes it affordable.  Great support.

Lots of features for the price

Very positive experience with AIQ , great functionality within the system , ease of use 

AccountsIQ Review

Thanks Lorraine for your kind review. we're glad you find AccountsIQ easy to use. We have also introduced a new Management reporting pack which contains key KPI reports, Profit & Loss reports, Balance Sheet, Cashflow statements, Debtors and Creditors reports. We'll be in touch to make sure you can access these. Also our Power BI integration means you can customise reports and present them in highly visual formats.

It has an overall high standard of functionality and is incredibly reliable, with top quality support in the event of an issue.

AccountsIQ review

Thanks for your kind review Ricky, we're delighted you recommend us 10/10. Many thanks indeed.

Accounts IQ has helped us to create a much more streamlined, better-controlled and more effective finance team. The back office processes are more efficient, and the enhanced reporting provides us with deeper and richer insights into our business performance. The price point is also very reasonable for the level of functionality that we now have.

Accounts IQ transformed our business

Thanks Alastair for such a glowing review!

Speed and powerful reporting

We are a fast growing company which means consolidated reporting in multiple currencies is now required. We struggled previously with complex spreadsheets and a time-consuming manual process, but with AccountsIQ, it is a simple solution to a complicated problem. We didn’t want a clunky accounting system just because it could consolidate multicurrency. AccountsIQ solves our reporting problems without the need for an overly-complex and costly accounting system and saves us half a day alone by being able to produce reports at the push of a button.

The onboarding/implementation process was straightforward and quick.

Reporting and consolidation problems solved

The structure of the coding framework in AccountsIQ is extremely flexible and saves us so much time when preparing our external financial reports. We have added seven or eight entities since implementing AccountsIQ and we simply replicate the original model for each new subsidiary.  It is a very uncomplicated approach and a time-saving solution for group companies.

We've integrated AccountsIQ with other business systems such as electronic document management and a property management system. These integrations save us so much time and reduce the risk of human error.  AccountsIQ also synchs batch payments with our online banking, which also reduces duplication of work.

AccountsIQ’s customer success team are excellent. They helped us define dashboard reports which provide financial analysis in a very consumable way, allowing us to quickly identify areas in which we need to take action.

AccountsIQ Saves us a Day a Week in Processing Time

Staff & clients love using AccountsIQ software, it allows us to access live information in the cloud

Unbelievable functionality for the price.  Very easy to use and lots of support setting it up.

When searching for the right Cloud Accounting provider we found that there was a huge trade-off between price and functionality.  AccountsIQ is a very functional system whereby you only pay for the functionality you use. The benefits of Cloud working are immense and easily explained. But selecting the right provider is a challenge. The implementation was excellent and we were helped every step of the way. The system has performed above expectations and as we add more companies we simply call our account manager and pay accordingly. The Consolidation feature means no more messy Excel spreadsheets and costly errors.

AccountsIQ Reviews

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