I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.