QuickBooks Payments Pricing Plan & Cost Guide

QuickBooks Payments

Mobile credit card processor for vendors

4.36/5 (55 reviews)

QuickBooks Payments Pricing

Starting from: $20.00/month

Pricing model: Subscription

Free Trial: Available

Pay Monthly & Save
$20 per month
Swipe Rate: 1.6% Key Entered: 3.2% Transaction fee: $0.25

Pay-as-you-go
$0 per month
Swipe Rate: 2.4% Key Entered: 3.4% Transaction fee: $0.25

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QuickBooks Payments Pricing Reviews

Pros

  • Easy to use, appears very secure and customer like the payment method. The ability to use this at events and even at client locations make this one of the best ways to accept credit cards.Martin M.Read the full review
  • It's great how it seamlessly integrates into QuickBooks online and then into our bank account.Laura S.Read the full review
  • QuickBooks software is very affordable with lot of good. There are lot's of reports in which you can see that the app allows you to add on a verity of additional features.garv s.Read the full review

Cons

  • Some bugs makes it boring, its charges amount is way much for such a simple software especially for common goods with fixed prices in small shops, poor customer support response team.Moses W.Read the full review
  • I have to swipe the card 3x, hop on 1 foot then slide the card for it to work. Ridiculous and time consuming.lindsey n.Read the full review
  • Horrible customer service and mobile payment device.Carlos E.Read the full review
92%
recommended this to a friend or a colleague

16 reviewers had the following to say about QuickBooks Payments's pricing:

Anonymous

Tried it didn't like it

Used occasionally for less than 6 months
Reviewed 2018-03-07
Review Source: Capterra

Pros
It was easy to use. It would connect straight to my quickbooks account so I wouldn't have to enter a second time.

Cons
It is very expensive. You can get almost all the same service much cheaper. If they would make it cheaper then I would use

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Nathan S.

Fast and easy credit card processing

Used monthly for 2+ years
Reviewed 2018-10-29
Review Source: Capterra

I was using a set desktop solution before that had a long term commitment. This allowed us to take mobile payments anywhere we had a cell phone and get out of those long term contracts. Also it smoothly integrated into QuickBooks so it was a win-win for us.

Pros
I has many options for taking a credit card payment. Plug in chip reader, take a picture of the card or a Bluetooth card reader is available. I like that it's month to month and if I don't use it I don't have to pay anything. It's simple and easy to integrate into quickbooks. It has a good back end that you can access from a computer to manage your payments and who is taking those payments.

Cons
The cost is cheaper if you pay monthly and high volume but more expensive for the smaller low volume months. When you get logged out it can be a slow process at times to get logged back in while a customer is waiting to give you their payment.

Response from Intuit


Hi Nathan. I'm glad the integration options and flexible methods for processing have provided a simple payment management system for Complete Carpet. Thanks for reviewing, and for being a member of the QuickBooks family.

If you're running into latency with logins, rest assured I've got you covered. I suggest uninstalling/reinstalling the GoPayment app, which is the easier way to ensure your software is updated. This simple troubleshooting step will get you back up to speed and cut-down on customer wait times.

Before you go, I want to ensure you continue to get the most from the payment system. The support landing page for the program has insights into the connection to QuickBooks, as well: https://community.intuit.com/products/quickbooks-payments-help-en-us.

As for the price, I'd be glad to discuss your options. There are alternatives for your average volume, and I've got the tools to dig into your account. We'll go from there.

Jess, The QuickBooks Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cameron H.

This is very easy to use and if you're already using QB it integrates flawlessly.

Used weekly for less than 6 months
Reviewed 2018-03-09
Review Source: Capterra

Pros
This is very easy to use and if you're already using QB it integrates flawlessly. The setup process is very fast and you can start receving payments right away if it's a credit card based payment.

Cons
The fees are a bit higher than what you can find in the market but perhaps this is the cost of convenience. There are other apps that can integrate and perform this service, perhaps for cheaper.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Laura S.

We use the Go Payment mobile app at work.

Used weekly for 2+ years
Reviewed 2018-07-15
Review Source: Capterra

Convenience, ease of use, fair pricing.

Pros
What I like most about the Go Payment app is that in real-time it is easy to use. Comprehensive. It's great how it seamlessly integrates into QuickBooks online and then into our bank account.

Cons
Least favorite thing about Go Payment is QuickBooks merchant services. If there is a bump in the process, funds are held in their payments/collections department without notification to the user. It is up to us to figure out something is off, and make the inquiries. While doing that, I have gotten varying resolution answers from various reps. Is confusing and time-consuming.

Response from Intuit


Hi Laura. I can provide some insight into why funds may be held, as I know how this could affect a business. Please know this protocol is in place to keep you safe and protect against greater loss. This being said, I appreciate your review and the opportunity to help.

To start, check out the info at community.intuit.com/articles/1601181. Because each case is different, customer's with funds on hold must speak to a case manager who has the expertise to get you squared away. The article above touches on how you can find the status of your transaction in the Merchant Service Center (more on that at community.intuit.com/articles/1600594). In the event your deposit is under review, you'll also receive an official notification email including a case number and next steps.

If you have questions, please feel welcome to send me an email (QBCares@Intuit.com). I want to make sure you have all the info you deserve and hope to hear from you soon.

Jess, The QuickBooks Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Brian C.

Extremely Poor Customer Service

Used daily for 2+ years
Reviewed 2020-02-27
Review Source: Capterra

Product works well and is fairly-priced. Customer service is a joke.

Pros
Product is priced fairly and is easy to use

Cons
customer service is terrible. First card reader quit after less than a year of use. Intuit would not replace. Bought second reader and would not work out of the box. Requested replacement reader. They sent a lower-end model than we had originally purchased. Called again to request correct replacement model. They would not expedite shipping. Total of 8 hours on the phone with customer service and I still don't have a working reader.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Remington K.

GoPayment is an easy-to-use Credit Card payment app that syncs with with your existing QB.

Used weekly for less than 6 months
Reviewed 2018-06-06
Review Source: Software Advice

Pros
This app is simple and straightforward to use. It syncs with your existing Quickbooks Payment. Mobile swipers are available.

Cons
The credit card swipe rates are in the mid-price range. Customer Service is not always well educated on their product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Moses W.

Gopayment mobile POS is great for accepting card payments.

Used occasionally for 6-12 months
Reviewed 2018-06-20
Review Source: Software Advice

Despite Gopayment not being perfect its a great mobile companion for accepting card and other types of payments. I love it although some work needs to be done to make it worth being used for mass POS transactions. I love it so far.

Pros
The fact that it is available on mobile phone makes it amazing, its easy to use, easily available, does not require any skills its just like you use the camera, its the best for small scale shop and store owners as it requires no space you just pocket it with the phone and produce it when needed.

Cons
some bugs makes it boring, its charges amount is way much for such a simple software especially for common goods with fixed prices in small shops, poor customer support response team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ricky C.

QuickBooks GoPayments Review

Used daily for 6-12 months
Reviewed 2019-05-24
Review Source: Capterra

Pros
What I liked most about this software was how closely integrated the QuickBooks accounting and payment processing are to one another.

Cons
This software is not very cost effective.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Steve P.

Great company helping smaller companies grow..

Used daily for 1-2 years
Reviewed 2018-03-05
Review Source: Capterra

Pros
It's super convenient this company charges low interest rates make smaller companies grow faster. I appreciate your customer service . Very polite people and always available to help me with anything I have concerns with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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garv s.

Quickbooks is very good for smaller businesses

Used daily for 1-2 years
Reviewed 2021-06-09
Review Source: Capterra

QuickBooks software helped me a lot.

Pros
QuickBooks software is very affordable with lot of good. There are lot's of reports in which you can see that the app allows you to add on a verity of additional features.

Cons
the built-in inventory management system is totally designed mainly for businesses tracking and the stock levels of the finished goods.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Catherine R.

payment software

Used daily for 2+ years
Reviewed 2018-11-13
Review Source: Capterra

we are still using this system and it's working great. We rarely have any problems and when we do they are solved quickly for us.

Pros
This allowed our technicians to receive payment in the field and integrated nicely with Quick Books. It worked wonderfully for the most part.

Cons
the cost of the scanners was a little high due to them not lasting as long as we would have liked.

Response from Intuit


Thanks a bunch for reviewing, Catherine. I'm delighted the software allows for the flexibility your technicians need in the field. If you ever run into issues with the scanners, I assure you there are troubleshooting steps in place. This way, the hardware will last as long as it's designed to moving forward.

This Community database article discusses troubleshooting and updates, which is widely known to fix connection issues: https://quickbooks.intuit.com/community/Payments/Set-up-bluetooth-card-reader-for-GoPayment-or-QuickBooks-Online/td-p/186471. Furthermore, the product experts on Facebook (Intuit QuickBooks) and Twitter (QBCares) would be glad to provide more insight if the info above doesn't do the trick. I'm thrilled your problems are always solved quickly, and this chat based channel is another excellent support option.

Jess, The QuickBooks Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jeremy S.

Jeremy's Review

Used weekly for less than 6 months
Reviewed 2021-07-22
Review Source: Capterra

I am able to track expenses vs. income and track my NOI each month and/or year.

Pros
It is very easy to keep track of my tenants paying rents, my expenses, and my net operating income monthly and/or year.

Cons
It's a little expensive and I wish I could keep track of my money in other accounts, not just this one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Easy to Use and Integrates Perfectly into QuickBooks

Used monthly for 2+ years
Reviewed 2018-11-27
Review Source: Capterra

Pros
Simple to setup and process payments. The integration into QuickBooks is seamless.

Cons
The processing cost is a little high but I think it's worth the convenience especially since I don't use it every day.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Phil S.

More seamless to transition data to Quickbooks

Used daily for 1-2 years
Reviewed 2018-05-16
Review Source: Software Advice

Pros
I love that it makes the importing of data from GoPayment to Quickbooks online seamless. We have liked it and used it now for several years after we had used Square Payments for 3-4 years.

Cons
Cost is fair, would like to pay less but we've typically used it now that the process is so seamless to import GoPayment data into Quickbooks online.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Martin M.

Quick Payment

Used weekly for 2+ years
Reviewed 2019-09-06
Review Source: Capterra

This payment solution has been great. Quick pay time, easily integrates with Quickbooks and it is very easy to set up and use.

Pros
Easy to use, appears very secure and customer like the payment method. The ability to use this at events and even at client locations make this one of the best ways to accept credit cards.

Cons
The security is so tight that sometimes it can be hard to get signed in. We don’t use it every day so sometimes it takes a few tried to get the log in correct. That’s as much a user issue as it is a complaint. Naturally, I’d Like lower fees but for periodic usage, this a great value.

Response from Intuit


Empowering you with the tools you need to make your job easier is our top priority, Martin. We love knowing that you've enjoyed using QuickBooks GoPayment to receive your hard earned money even faster! To learn about the security measures is place, we recommend checking out the Community: https://community.intuit.com/

Thanks for an awesome review!
Morgan, The QuickBooks Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kris K.

Quickbooks Payments make it easy for a price

Used weekly for 2+ years
Reviewed 2020-12-01
Review Source: Capterra

Pros
It was easy because it integrates with Quickbooks. I entered something and it was automatically entered into Quickbooks. I didn’t have to do any extra entering.

Cons
The price, fees, and lack of transparency. The fees were very high and it was too difficult to figure out what I was paying and why. I felt like a hostage to the program because I couldn’t figure out if there was a way that I could control the fees. I detested this part of it. I switched to a transparent provider with lower fees because of this. I have to do a bit more manually because it doesn’t integrate like QB Payments does, but it’s worth it to not feel like I am at the mercy of a program/provider.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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