MoonClerk Pricing, Features, Reviews & Comparison of Alternatives

MoonClerk

One-off and recurring payment management system

4.33/5 (6 reviews)

MoonClerk overview

What is MoonClerk?

MoonClerk is a web-based system for receiving one-off or recurring payments, subscriptions, or donations. Users can create payment forms and allow customers to access these through direct links, or embed the forms within their website. Forms can be customized with different colors, themes, logos, and images, and users can include fixed payment amounts, suggested amounts, or leave the customer free to donate or pay what they wish. Taxes, shipping charges, surcharges, and other fees can also be included in payment forms. Embedding payment forms within the website allows customers to complete the entire checkout and payment process without having to leave the website.

Recurring payments can be set up through MoonClerk, with users able to set payment forms as being for a one-off payment, recurring payments, or let the customer choose. Recurring payments can be taken weekly, monthly, quarterly, semi-annually, annually, or at custom intervals, and can be set to continue indefinitely or for a fixed period. The date on which payment is taken can also be customized, with standard options for the customer’s checkout date, fixed days of the week or month, the day after a trial period ends, and more. Users can add internal notes to payments on customers’ accounts, such as if a customer with an existing recurring payment also makes a one-off payment for another service.
www.moonclerk.com

Pricing

Starting from
$15/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Europe, United Kingdom

Supported languages

English
MoonClerk screenshot: MoonClerk reports on payment activityMoonClerk screenshot: MoonClerk can be used to process one-off paymentsMoonClerk screenshot: Recurring payment plans can also be set up through MoonClerkMoonClerk screenshot: Users can also process refunds for transactions made through MoonClerk

MoonClerk reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.7
  4.5
  4.2
Lane Riley

Wonderful for nonprofits

Used weekly for less than 6 months
Reviewed 2018-12-10
Review Source: Capterra

I've seen an increase in online giving because it is so easy and professional.

Pros
MoonClerk was suggested to me by my website designer to set up automatic monthly donations through our website. I connect it with Strive, so I have two software systems. For donors, it is easy to give a one-time or monthly donation, and it only takes a minute to give! The customer support was great, and they walked me through how to add it on our website. I'm not a tech-person, but I was able to follow the instructions easily. It is on the our nonprofit's website, and doesn't take you to a third-party website. The fee is based off how many donations you receive.

Cons
I had a donor that wanted to change the amount of her monthly giving, and that is something that I, as the administrator, had to do. There isn't a way for monthly donors to update their preferences.

Response from MoonClerk


Lane, we¿re so glad to hear MoonClerk is working out for you! Just as an fyi we do have a way for your payers to update their own recurring donations, including the ability for them to update their own amount. That¿s all done through the Payer Portal:

http://help.moonclerk.com/using-moonclerk/how-do-my-payers-manage-their-own-recurring-plans-themselves

http://help.moonclerk.com/using-moonclerk/how-do-i-give-my-payers-the-ability-to-change-the-amount-of-their-recurring-plan

I hope this helps. Feel free to shoot us a message if you ever need help with anything or have feature suggestions. Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ben Baynton

Makes getting paid way easier

Used daily for 1-2 years
Reviewed 2018-03-31
Review Source: Software Advice

Pros
there are a lot of payment solutions out there, but we were looking for something that worked for our small company. This did the trick and we have no regrets about using it.

Cons
no subscription option, which isn't a problem for us currently, but down the line it could cause some issues.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Brett Middleton

Not What I Needed

Used occasionally for less than 6 months
Reviewed 2018-04-07
Review Source: Software Advice

Pros
Seems to have some decent integrations other platforms don't have and enables things like coupon usage.

Cons
Had a struggle with getting moonclerk setup. My instance for some reason just didn't work, support was not able to resolve the issue and get it working.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Holly Everlast

MoonClerks takes the hassle out of invoicing

Used weekly for less than 6 months
Reviewed 2018-12-18
Review Source: Capterra

I looked into several different recurring payment platforms, and this was the only one that offered what I needed without paying for a payment processor + merchant account. I'm glad I found it!

Pros
I love having payments automatically charged to my website hosting clients. Before, I invoiced monthly and had to wait for them to decide they were ready to pay. It's such a time saver for both me and my client now.

Cons
Setting up the Payment Forms took a little getting used to, but I got help with my use case and I'm set.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great for recurring billing

Used weekly for less than 6 months
Reviewed 2018-12-24
Review Source: Capterra

Pros
This is a simple way to automatically charge customer credit cards on a recurring basis.

Cons
The interface is a little outdated looking, and the features may be too simple for some.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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MoonClerk pricing

Starting from
$15/month
Pricing options
Subscription
View Pricing Plans

Pricing is based on monthly transaction volume:
$0-$2000: $15 per month
$2000-$4000: $30 per month
$4000-$7500: $50 per month
$7500-$12500: $75 per month
$12500-$20000: $110 per month

MoonClerk features

Automatic Notifications
Data Import/Export
Third Party Integration

API (252 other apps)
Accounting Integration (157 other apps)
Accounting Management (168 other apps)
Activity Dashboard (204 other apps)
Audit Trail (125 other apps)
Billing & Invoicing (173 other apps)
Compliance Management (172 other apps)
Customizable Reporting (157 other apps)
Electronic Payments (154 other apps)
Expense Tracking (156 other apps)
Invoice Management (220 other apps)
Invoice Processing (142 other apps)
Multi-Currency (152 other apps)
Real Time Data (141 other apps)
Real Time Reporting (123 other apps)
Reporting & Statistics (236 other apps)
Workflow Management (139 other apps)

Additional information for MoonClerk

Key features of MoonClerk

  • Customizable payment options
  • Internal payment notes
  • Recurring payment plans
  • Payment activity statistics
  • Automatic notifications
  • Customizable branding
  • Payment form creation
  • Third party integrations
  • Subscribe, Donate, and Buy Now website buttons
  • Coupon creation
  • Data export
  • Website-embedded payment forms
View All Features

Benefits

Users can embed payment forms in their website, enabling customers to complete the entire checkout process without needing to leave the site.

Payment forms can be customized with different themes, colors, images and logos.

Users can set multiple fixed prices on payment forms, create suggested amounts, or allow customers to choose the amount they wish to pay or donate.

Fees including shipping charges, taxes, and surcharges can be added onto payment forms.

Users can add internal notes to customer payments, such as recording the reason for an additional one-off charge on a customer’s account that has a recurring payment set up.