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PaySimple
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Payments today. Partners for Tomorrow.
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PaySimple - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
PaySimple overview
What is PaySimple?
PaySimple is a payment processing tool with key features that include ACH payment processing, online payments, and recurring/subscription billing, and more.
Key benefits of using PaySimple
Dedicate more time to your business by reducing the time spent managing the back-office. With PaySimple's software solution, you don´t have to chase customers or payments any longer.
Who uses PaySimple?
Reviews for PaySimple come from a wide variety of industries, including health, wellness and fitness (9% of reviewers), construction (8%), and accounting (7%). The most frequent use case for PaySimple cited by reviewers is payment processing (57% of reviewers).
Starting price
per month
Alternatives
with better value for money
Pros & Cons



Invoicing
Reporting
Accounting
Account Management
Small Business
Phone Support
PaySimple’s user interface
PaySimple pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about PaySimple?
PaySimple is a payment processing tool with key features that include ACH payment processing, online payments, and recurring/subscription billing, and more.
Select to learn more
Who uses PaySimple?
Based on 297 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
PaySimple's key features
GetApp's analysis of 96 verified user reviews collected between September 2021 and May 2023 identifies PaySimple's most critical features and summarizes user sentiment about those features.
Reviewers appreciate PaySimple's ACH Payment Processing for its reasonable fees and ease of use. They report that it allows clients to pay directly through bank accounts, which is more secure and avoids the hassle of going to the bank. Users note that the money is automatically deposited into their accounts. However, some reviewers mention difficulties with reconciling payments and the inability to turn off specific payment types for certain products, which can be inconvenient for businesses with diverse payment needs. Of the 19 PaySimple users who gave detailed accounts of their use of ACH Payment Processing, 100% rated this feature as important or highly important.
Josette M.
Financial Manager
Misty W.
Office Manager
Users report that PaySimple's Online Payments feature is convenient and improves cash flow. They find it easy to send payment links and include them in proposals, making it simple for customers to pay electronically. Reviewers highlight the platform's strong security measures, ensuring safe transactions. However, some users mention issues with accepting American Express and the delay in fund availability. Overall, they appreciate the efficiency and convenience it brings to their business operations. Of the 24 PaySimple users who gave detailed accounts of their use of Online Payments, 92% rated this feature as important or highly important.
See related user reviews
Voni R.
Business Manager for my mom's piano studio
David B.
Accountant
Reviewers indicate that PaySimple's Payment Processing is efficient and dependable, supporting credit card payments, ACH transfers, and online payments. They appreciate the intuitive UI, which simplifies setup and management. Users value the quick and secure transaction authorization and settlement, as well as the comprehensive reporting tools that provide insights into their financial health. Some users mention a desire for faster transaction processing times, but overall, they find it reliable and easy to use. Of the 20 PaySimple users who gave detailed accounts of their use of Payment Processing, 90% rated this feature as important or highly important.

See related user reviews

Joseph M.
Senior Engineer
Cody P.
Account & Systems Manager
Users report that PaySimple's Recurring/Subscription Billing is simple to set up and reliable. They appreciate the ability to automate recurring payments, reducing administrative tasks and ensuring timely payments. Reviewers highlight the flexibility in billing scenarios, including prorated rates and trial periods. They find the automated invoice generation and payment reminders helpful. However, some users note limitations with billing over certain amounts and the need for other services for larger customers. Overall, they find it a valuable tool for managing recurring payments. Of the 20 PaySimple users who gave detailed accounts of their use of Recurring/Subscription Billing, 75% rated this feature as important or highly important.
See related user reviews
Vincent M.
C.E.O.
jennifer d.
president
All PaySimple features
Features rating:
PaySimple alternatives
PaySimple pricing
Starting from
69.95
Per month
Flat Rate
User opinions about PaySimple price and value
Value for money rating:
Of 24 reviews that provide robust commentary on PaySimple's price and value, 50% mention it in a positive light.
Some reviewers feel that PaySimple offers good value for money, appreciating its cost-effectiveness and affordability. They find it easy to use and worth the cost, with some noting that it is cheaper than most competitors. Reviewers appreciate the overall great value and fair pricing, even though the price has increased over time. However, some users report that the pricing is higher than similar services and not transparent. They mention high transaction fees, additional costs for features they do not use, and a lack of a free trial. Some users say the overall price is too expensive compared to competitors.
, and
To see what individual users think of PaySimple's cost and value, check out the review excerpts below.
PaySimple integrations (14)
PaySimple customer support
What do users say about PaySimple customer support?
Customer support rating:
We analyzed 74 verified user reviews to identify positive and negative aspects of PaySimple customer support.
Widespread user sentiment highlights PaySimple's customer service as responsive, helpful, and easy to reach when issues arise.
A significant portion of users mention support staff are friendly, knowledgeable, and willing to walk them through challenges.
Broad user base appreciates that customer support is available during onboarding and continues to check in proactively.
A small group of reviewers report difficulty reaching a human, with occasional unresponsiveness and limited customer service hours.
Support options
Training options
To see what individual users say about PaySimple's customer support, check out the review snippets below.
“From the first discovery call to my full implementation of the software, the PaySimple team was there with full support and always available to make my implementation as smooth as possible.”
Chris M.
Founder
“Customer service is the best, all representatives I've spoken with are ready and willing to help me as fast as possible with positive attitudes and pleasant people.”
Caitlin P.
Chiropractor/Owner
“The biggest issue is their customer service.”
Monica V.
Owner
PaySimple FAQs
PaySimple has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is PaySimple used for?
Businesses come to PaySimple with a simple, but important need – a better way to accept payments. Developed for the unique needs of service-based businesses, PaySimple delivers flexible payment and billing solutions that are preferred by over 20,000 businesses each day. Unlike our competitors, PaySimple is committed to personalized service. Our customers receive unmatched, personal support with our dedicated customer success and care teams. With a robust API, PaySimple is a trusted technology partner for payment integrations; natively handling cashflow within SaaS products and mobile applications. Learn more or inquire about PaySimple partnership at 800.466.0992 Specialties: Online Payments, Mobile Payments, POS, Recurring Billing, Customer Management, Online Payment Forms, E-Invoicing, Cashflow Reporting, eCheck processing, Dedicated Merchant Accounts, Payment Integration.
Q. What languages does PaySimple support?
PaySimple supports the following languages:
English
Q. Does PaySimple support mobile devices?
PaySimple supports the following devices:
Android, iPad, iPhone
Q. Does PaySimple offer an API?
Yes, PaySimple has an API available for use.
Q. What level of support does PaySimple offer?
PaySimple offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat




















