QuickBooks Desktop Enterprise Reviews

The seamless integrations, technical (both IT & Accounting) support, and intuitive user interface provides a great experience for automating a small or midsize operation

It loads slowly -- I feel like Quickbooks constrains the amount of servers it dedicates to this platform. There are businesses that have far more transactions that we, and it still takes a while for reports or pages to render.

I like that quickbooks allows us to use several different functions in one system. We have been using it for a few years now, and that has been a nice feature that we can use it for payroll, accounting, profit/loss, etc.

The support is the main issue we have with it. Every program that one uses is going to have some bugs, but the support team is always a challenge to get in touch with and have an answer ready for you. We use one person who is always great, but they don't work all the time.

The multi-store is awful. It uses a third party email client to send the exchanges. Both computers must be using the same email client, or it causes bugs. Then sometimes the store exchange doesn't actually update anything so you have to do it several times. This is super fun when it won't include employee hours from a satellite store and it's payday. In addition to that, if you're setting up a new...

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Gauges, solicitations, bank exchanges, cash got, installments made, and charges paid are completely dealt with QuickBooks On the web. We are also able to provide financial reports that can be used to evaluate our progress and offer insight into the patterns of future job volume.

So far, Quickbooks Online hasn't disappointed me in any way. It's an essential program, however it does what it should. As I would like to think, additional highlights are pointless.

Very robust, comprehensive program. CPAs are very familiar and can tell you how to fix issues, pull reports, etc.

The cost made it unusable for me. The cost of the maintenance and then tech support for QB and then those charges for Payroll - It was just too much.

Easy to use for the most part, nice shortcuts available.

Updates will sometimes change the layout of the system. And having to use the send code after already entering the correct password is highly frustrating.

Ease of use, quick to generate and up to date reports show me where my business is headed at a glance.

Better AP & AR alerting and inventory management would be nice. Cost is somewhat high for small business user.

I love being able to quickly review are accounts receivables and send out invoices. Everything is available at a click of a button and the help feature allows me to find exactly what I need.

QuickBooks isn't a product you can just jump into and start using. It certainly requires some training.

Very User Friendly, reports are easy to create, payroll is a breeze.

PLEASE Don't do away with desktop - Online version is terrible!!

User friendly and smart. It helps ease the operation.

Mid expensive for the price and needs a subscription.

the best thing about this software is that it is easy for a small business to setup with customers, tax tables, A/P, A/R, inventory, invoicing, payroll and business taxes. it helps take the burden and guesswork out of paying taxes, employees and business expenses while maintaining the books and budgets. There is even utilities that are readily available to use to convert from another program to quickbooks to get you up and running much faster while retaining your previous data with a few tweaks. Customer service is the best there is. not once have i contacted them and not had my issue almost immediately resolved.

As always, the least liked thing about quickbooks is the updates. it seems that no matter what update it is or how new or old an installation is, there is always an issue with an update. whether it requires you to reset the update history and re-download the update and apply or completely boot all the users out of the system to make repairs and then reboot the system it is hosted on so that you can update the quickbooks system again and get everyone back into it to continue working.

Nothing makes us happier than hearing QuickBooks is helping you easily maintain your books and that you've been receiving the support you deserve. Whether you're running payroll or handling a budget, you can count on our software to back your business. With updates, there are many factors that go into getting them to install properly and sometimes having the software hosted on its own system can cause...

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The cloud solution makes it ideal for small business without needing the ICT infrastructure. Its available anywhere and with the mobile app gives you data when you need it. Plenty of integrations available. Its very cost effective.

It doesn't integrate natively with on premises deployments.

Hi Jacques, We're thrilled to hear you're enjoying using QuickBooks for your accounting needs. No matter if you're in the office or out on the road, you can count on our software to back your business. We're committed to continue implementing new and improved tools to make your daily tasks easier while remaining cost effective. To hear news on what's in the works, be sure to check out our blog (https://intuit.me/2L2zqTv). Thanks for being the best part of Intuit! Kind regards, Jen, Intuit Support Specialist

QuickBooks Desktop is relatively easy to use. The payroll feature makes calculating and filing employee payroll and payroll taxes very easy. Paying invoices is also very easy and it records expenses in individual accounts that you set up. You can quickly and easily find invoices that have been paid and track year to date expenses. There are many reports available so you can easily see amounts spent in each category or where income is coming from. This is very useful when working on budgets. The software allows you to modify things according to what works best for you.

The annual fee is expensive and there is an extra fee for the payroll service. Also, the customer service is not very good. Occasionally I need to call in and get a customer service rep to correct a problem. Service is slow and it's hard to understand the reps as they all have accents. I try to use the self help section of QuickBooks before calling in to get assistance and I know it will take over an hour to get a problem fixed.

It's great to hear you're using all the features to the fullest, and it sounds like you're a pro, Donna. The Desktop and Online versions have slightly different work flows, but we're glad you found one to meet your unique business needs. For other ways to contact support, we recommend this Community article: https://quickbooks.intuit.com/community/Getting-Started/Contact-the-QuickBooks-Desktop-Customer-Support-Team/td-p/252601 Thanks for your review! Morgan, The QuickBooks Team

QuickBooks is very widely used and is extremely simple. It just follows accounting login without extra thinking and it is very convenient. You can extract basically anything into Excel in a few seconds. You can double click on any number in balance sheet or PL report and get full details of accounts and then, entries. As for small and medium businesses, it is definitely my 1st choice. Everyone knows...

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When your business grows, it eventually outgrow QuickBooks and you need to implement new ERP, such as Oracle or SAP. I can't think of any other issues. QuickBooks is really a good ERP to start with. Also, many companies might not grow to that large corporations which need larger ERP. Also, QuickBooks does not have audit trial (necessary for public companies), but you can incorporate month-end closing password preventing people from modifying prior period records, after month is closed.

Reviews like yours are why we do this as it's wonderful to read your comments about how QuickBooks has been easy for you to use and implements in your businesses, while still providing you detailed and logical insights from reports. In regards to your cons, QuickBooks actually has a built-in audit trail report called the "Audit Log". If you'd like to see more about this report, please see the following article: https://quickbooks.intuit.com/community/Help-Articles/The-Audit-Log-What-it-is-how-to-use-it/m-p/186180 I hope this helps to clarify the Audit Log report. Thank you again for the lovely review and for being a long-time user of the program. All the best, Clay, The QuickBooks Team

Not only does quickbooks make bookkeeping seem accessible to anyone with the slightest grasp of numbers, the apps make it easy to keep books up to date on the road. It is only as useful as the the effort you put into the software. It's not exactly intuitive, but there are many resources to support you as you learn. It's very easy to find a Quickbooks bookkeeper to work with that can support your business if it's not your speciality while making the transactions easy for both parties. Specialty apps can add to the functionality of Quickbooks increasing the power of this software.

Because the detail pulled from the bank can sometimes be quite homogeneous, QBO will try to categorize "Wire" transactions or "checks" to the latest transaction payee. Creating rules to ignore the transactions is tedious and can be confusing to new users of the software that may not realize that its matching to previous transactions. The new model of "tiering" users and how many functions they access seems a bit suspect to me, but so far, we have not reached any limits so I don't know how this will impact us, if at all.

Thanks so much for a detailed review, Amber! We're glad to hear you've been able to easily keep track of each aspect of your business, and other businesses you manage, all while on the go. You can count on us to be there for each business endeavor. We recommend this article that provides a detailed explanation of how to set up and use bank rules (https://quickbooks.intuit.com/learn-support/en-us/banking-topics/how-to-set-and-use-banking-rules-for-downloaded-transactions/00/186468)....

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Quickbooks is one of the best tools I've used for accounting, this is due to its very light platform and intuitive UI for you to navigate through and execute. Taking into consideration the fact that you need to have an accounting background, that doesn't take away the fact that this is an easy-to-use tool. Among my favorite features the one that I can point out the most, is the Vendo/Bills feature, which allows you to add all bill of the period into every vendor's account for you to generate you AP and Aging reports.

Among the cons, you could find this software to not be easy to break into, even tho it has a very light UI, you are required to have an accounting background for you to fully exploit this tool's full capabilities. Another thing you could find as a little bit of an issue, it the way it's mobile app works, as for it is not at full development quite yet, meaning you will find yourself capped on the thing you could do with the reporting features and journal entries.

Hearing an accountant describe QuickBooks as one of the best tools they've used is music to our ears, Jonathan. We strive to provide software that is accessible to users of all backgrounds and have some great resources to help learn the program. Should you or a coworker be interested in learning more about the features in the software, we invite you to check out our video tutorials. Here you can find over one hundred videos on topics from getting started to running reports: https://www.youtube.com/playlist?list=PLVxBmyedTVhTRQRYeZJfVBpz_12zwHc6Z We appreciate the wonderful review! David, The QuickBooks Team

QB is rock solid, never had an issue (defect). It is comprehensive and has functionality for every operation and looks after a lot of 'behind the scenes' stuff such as tax reporting (automatically capturing your tax credits and customer charges)

The overall feature set makes it hard to see a clear picture of your books. Everything is done through a series of modules (sales, purchases) and it automates from there. A normal sequence is; Sales, then deposits, then bank reconciliation - works fine. However, if you have a deposit that is not from a sale the dance to make the entries seem obscure. Or if you pay for a purchase directly, you still have to enter a payable, then pay it in a separate step. Not big issues, but I use other accounting software that gives me much more flexibility without the double steps. (Note: in the example of the payable, you can do a direct journal entry, but then it does not show up in the supplier history for some reason.)

Hi Robert. I'm glad QuickBooks is providing a comprehensive tool to your consulting business. I'm here to ensure you can take advantage of the functionality while still getting a clear view of your books, however. I'll include a few excellent outlets below, which serve as central hubs of workflow tips. 1. For a feature walk-through, check out the Community at https://quickbooks.intuit.com/community/Getting-started-with-QuickBooks/How-to-Use-Features-and-Functions-in-QuickBooks-Online/ta-p/170181....

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What I like most about this software is the ease of use. They make it very simple to enter customers and vendors along with invoices and/or bills. Then posting the payments and reconciling the accounts. You can use one piece or all the different capabilities, that is your choice as they do all work together.

The thing I like least about this software is the troubleshooting. You have to have the exact title or phrase of what you've done wrong to find solutions to help you. I typically only do internet searched for assistance and have not used the call in system. That might actually help me more but I'm impatient and typically don't want to wait

Thanks for reaching out with your comments, Lyn. I'm delighted to read we're doing our part to provide a wide variety of capabilities in an easy to use package. We're proud to be backing River Cities United Way, so rest assured we've got you covered when it comes to support. As an alternative to calling in, I encourage you to reach out to the product experts who monitor our social media channels....

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Once you familiarize yourself with the product it's easy to use. I have been using QuickBooks for 16 years for my small business for all of my daily, weekly, monthly and quarterly bookkeeping needs. It saves me time and money on accounting expenses and allows me to stay organized. Because I handle all the day to day accounting needs thru QuickBooks I only have to pay my accountant to handle my yearly tax return. And because QuickBooks makes it easy to stay organized with income, sales and expenditures my accountant spends less time preparing my tax return which also saves me money.

That the Cloud version is a bit too pricey for my small business needs.

Thank you for the excellent review, Sheri! I'm delighted QuickBooks is saving you time when managing your daily, weekly, monthly and quarterly bookkeeping, and it's wonderful to know the program has been backing your small business for over 16 years. I'm sure you're a pro by now, but if you ever need support, know the answers you seek are only a short search away on our Community website. I encourage you to explore this site when you have a moment to spare: https://quickbooks.intuit.com/community/US-QuickBooks-Community/ct-p/community-us I'm thrilled QuickBooks has been able to help you with your financial records, regardless of them being personal or business-related. Thank you again for this excellent review, Sheri! Warm regards, Clay, The QuickBooks Team

I've been a QB user for almost two decades. What I like about this software is that it's easy to learn and use, especially if you don't really have an accounting or bookkeeping background. Their support has always been excellent and very helpful when needed. While there are cheaper accounting software programs, QB has been around a very long time, has superior customer service, and caters to users who may not have much accounting experience as well as those who do. It's also easy to get started if you're new to the software. They also have other options to help small business owners, such as payroll. I've used their payroll service (both basic and advanced) and I have found it to be very useful, affordable, and easy to use.

I'm a Mac user and the QB software isn't as great on a Mac as it is on a PC.

Thanks for your loyalty to QuickBooks these past two decades, as we're proud to have been by your side all this time. Your comments were a pleasure to come across, as we strive to provide the payroll tools and support you deserve. Because we also work hard to ensure our software is accessible to users of all backgrounds, we've created self-help spaces like our Community (https://intuit.me/2rJQ95o)...

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Quickbooks can integrate with numerous platforms and since it's a market leader, there are lots of forums and helpful resources. It can due so much and is our "one stop shop" for bookkeeping needs. I have had WONDERFUL experience with their customer service representatives... I hang up the phone with a smile and have always felt like I got the resolution I was seeking. Their representatives have been so patient, always taking as much time as needed to help resolve any and all issues I have, and they communicate in a way that seems to say that they enjoy their job and are pleased to be of assistance.

It takes a while to get oriented in Quickbooks and familiar with all that it can do -- which can be a bit overwhelming, as it is not a very clean or user friendly platform -- but after getting more familiar, its "vastness" has become more of an asset. We used Quickbooks' additional payroll service for a year before realizing that it was not the most cost effective way to go (at least it was starting to feel quite steep!). Our first payment was much lower than the rest. Perhaps we landed on a good deal, but it felt a bit more like a bait and switch scheme.

Thank you for your honest review, Lindsay. I'm glad QuickBooks vast feature set has become an asset to you, but we realize learning anything new can be a bit overwhelming at times. With this said, you mentioned you've had a chance to check out some of our forums and resources, like those hosted on the Community at https://intuit.me/2rJQ95o. I'm delighted you've explored these, as they were made with...

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QuickBook is the one of the top accounting software. It greatly deals in assisting with fixed asset management, billing and invoicing of income, payroll management, bank reconciliation and others. As an accountant, I have used this software since I can remember. Not only that it is capable of more than enough tasks than any other software I have personally tried, but is very user-friendly as well. The monthly starting price was easy to keep up with and not financially draining at all when I used it before I started working at an institution. The current institution and team I am in highly suggested QuickBook. The availability of tech support 24/7 is a plus for our trainees. QuickBook can also be great for any starting businesses; it tracks invoices, payments, expenses, amongst others.

A limitation with the number of characters in names, titles, or products is one of the problems I have faced upon using this software. Being unable to name two projects similarly is also a difficulty at times, since most clients and products have same names. Although these cons may seem fairly important, it is acceptable. The pros, and the usage of this software is far more superior than its cons.

Thanks for taking the time out to leave this review. I'm delighted to know we're doing our part to keep you on your business on track, as we're proud to be backing you. As you mentioned, you're a seasoned QuickBooks user, and I appreciate your loyalty to us. It'd be my pleasure to pass your expert feedback along to the Engineering Team, as they use your suggestions as inspiration. Increasing the...

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First, I've been using QuickBooks for over 11 years. I have used both the desktop software and online. Right now, all of our companies use Quickbooks online. I'm a big fan. If you have ever taken an entry level accounting class, you have all the knowledge you need to run QuickBooks. The ease of use is the best I have found and I've used a few other accounting systems that I won't name :) But QuickBooks...

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The software goes down quite often. Sometimes we get errors that we can't log into our account or even that our account is active, which I know isn't true. We wait a few minutes, refresh, and alas we are back in business. Even with this headache every once in a while, I would still choose this software.

We really appreciate you taking the time to write this glowing testimony, Jessica. It's been great having you as a part of the Intuit Family during these past 11+ years. What you said in your review title is so true. Everyone can become a bookkeeper. Sometimes, they just need the right tools in order to do so. We're so glad you made QuickBooks your bookkeeping tool of choice. By the way, if you run into a future situation where the site appears to be down, this tool can come in handy and potentially get you logged in faster: https://fixit.intuit.com/ We look forward to backing your business for years to come! -Kristian, The QuickBooks Team

Many years ago and before Quickbooks was around I had to take an accounting class so I could learn the old school way of balancing the books for my one woman small business at the time. Thank goodness those days are over! Quickbooks has made it so that you don't need to know a thing about the technical side of accounting to be able to keep accurate accounts for your small business. I did hire a bookeeper...

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I used to use Quickbooks desktop edition and then about a year ago I switched to the online version. One thing I did not like about the desktop version was that after my version had been updated by a new one I was not longer able to send invoices via email. This pretty much forced me to upgrade to the new version even though I was quite happy using the version I was already using. Also I found the...

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Thanks a ton for your insightful and thorough review of QuickBooks, Morgan. It was delightful to read about how QuickBooks has empowered you and provided the toolset you needed to remain independent in managing your business. It's great that you were able to take to the program so easily, even without a strong accounting background. In regards to your comments on the differences between Desktop...

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I like how QuickBooks has an aesthetic and user friendly interface that makes it relatively easy to navigate. It drastically reduces the amount of work and time I have to expend on basic accounting operations. Its Integrated tools help me draft invoices, keep an eye on financial reports, track my business revenues, costs and expenses very easily. With QuickBooks online, producing financial reports is a matter of just a few clicks as a user finds it easy to create sales receipts and estimates in minutes producing instant accounting reports.

Adding transactions from bank feeds can be very time-consuming because there's no functional flexible way of entering transactions from bank feeds. Sometimes I have to visit a transaction twice to get all the data and coding in the right order. Another sticking point is that there’s no way for me to sync QuickBooks Online with QuickBooks Desktop or vice versa. Intuit's lack or inadequacy of professional support is a big weakness. You often have to be on hold for a really long time before speaking with a support staff, and even after you do, sometimes they're unable to solve your problem.

Saving you time by providing the tools you need to get the job done is our number one goal, Anthony. We're thrilled to know this has been achieved for you! You can continue to rely on us for all of your invoicing, reporting, and revenue tracking needs. For more info on adding downloaded back transactions, we recommend this article (https://quickbooks.intuit.com/learn-support/en-us/bank-feeds/download-match-and-categorize-your-bank-transactions-in/00/185637)....

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