Zoho Invoice Reviews

It's was simple and quick. We can also record payments and keep track if all invoices are closed or not.

There is not much I dislike about Zoho. Though I have just started using it.

Zoho Invoice is a free online invoicing software that is perfect for small businesses. With this software, you can send invoices with ease from mobile or web and get paid quickly. You can choose from a ton of beautiful and customizable templates, add your logo and even automate recurring invoices. You can also send clients reminders for past-due balances and provide multiple payment options for customers...

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You can’t produce financial statements.

Easy to use when we prepare an invoice for the client

different format and template needed to use when we prepare an invoice for the client

It tracks everything for you. Auto updates online paid invoices, lets you see at a glance unpaid invoices and how long since they have been pending. Has mobile apps also which work great.

Can't really complain about anything. Have enjoyed using the product.

You get all the invoicing features you need as a freelancer, for free. You can do even more with paid features, but I found what I need with the basic features, and I'm thankful this software exists.

The branding customisation is limited to the logo, and the invoices are watermarked. If that doesn't keep you from using this software, you'll be happy with the rest of the features.

Unlike other invoicing platform I was using before, I don't have to log into every single customer account to create invoices. Saved me a lot of time!

Nothing up to so far Unlike other invoicing platform I was using before, I don't have to log into every single customer account to create invoices. Saved me a lot of time!

It's an easy to use application that I have access to on my phone. I can create invoices on the go and send them to my customers instantly. This is great when I'm pressed for time and need to send these documents off easily. I can also track who owes me money which is convenient when I have so many orders on a daily basis and cannot keep track of these things myself.

The app would be better if it had some of the features on the sirte.

Simple invoice and expense tracking easily tracked on dashboard with drilldown to details. Can add business logo to invoice. Can enter time and have projects populate an invoice; can add items for quick entry; can add invoice discounts at $ or %; can attach timesheets; option to send to multiple emails, option to attach pdf of invoice to email and modify email contents. Also great support.

when a new invoice line is entered, the empty default line remains and has to be deleted

I love that Zoho Invoice software is free to use, and also integrates Stripe to allow me to take credit and debit card payments. As a freelancer, I work with a small number of clients, and only send a few invoices per month, so paying for other freelancing software doesn't seem like good value. I like that the invoice can be customized to suit my branding, as well as adding custom fields such as an ABN. It is also minimalist and looks professional. Another great thing is that there are also no restrictions on the number of clients I can add, which is perfect because I do a lot of one off projects.

I don't like the way that the card payments via Stripe appear on the invoice. It is just a small icon of a card under the 'Payment Options' section, but it doesn't seem as clear or trustworthy as other invoicing software. I manually added text about clicking the icon to make a payment by debit or credit card via Stripe. However, I noticed that the number of clients who do so is significantly less than when I used to accept card payments via Wave. It can also be confusing to find certain menu items when configuring invoices - especially related to custom fields.

Very easy to set up, create customers, items, invoices, allocate payments, pull reports. Exceptionally easy to navigate on laptop or mobile

After changing a customers information, I struggle to amend previous invoices to reflect the new info

Since I migrated to Zoho, I am able to generate quotes and invoices. Some of the service I supply are per month while others are per year. With Zoho I can setup an invoice to generate once a year for annual customers on an ongoing setup, therefore no need for me to remember to send the annual invoices, but Zoho does that for me.

The inability to generate payslips. As a business looking to scale up, it would be a great thing to be able to generate payslips for employees and myself within the same system, that way it will be easy to manage all admin things of the business on one platform

Zoho invoice has all premium and more than required feature for a small to medium enterprise and that too at no cost at all.

Honestly, yet to find to find something which I didn't like or is not useful for my organisation.

It was easy to set up, and when I ran into particular setup difficulties between Zoho Projects (time tracking) and Zoho Invoice, the support that was given was exceptional.The support knew exactly what was needed between both portals to get me back on track.

A checklist being more prominent to guide the full top down setup would be appreciated, but this isn't a real issue with how good support was. The knowledge articles are prominent thought.

Easy to setup and Intuitive to use. The Zoho team are making good improvements to the system regularly

Limited in that it does provide a p&L statement report

I love that I can create an invoice for also anything. I can create one for different projects and track my sales. With online invoicing, my customers can get their estimates and access them on their end. They are also able to see what's happening. I also have the Zoho app whereby I can use anywhere at any time. I love that the payment process can be done online in the conform of my one or anywhere.

I like all the features that come with Zoho.

Its easy. Its not confusing. It keeps everything organized. It cuts down on paperwork. It keeps you out of the office and in the field.

What is there not to like about it. It almost does the work for you.

The mobile app simplifies entering my time and expenses while I'm away from my computer. Also, I was using a self-built web based program I wrote 25 years ago. Zoho Invoice had all the things I needed to be able to switch easily. It also has a lot of functionality I don't use. And it's nice I'm not forced to use parts I don't need.

Some of the reports in the online version are not available in the mobile app. Also, I haven't figured out a way for it to tell me which clients I need to invoice in the current billing cycle. I can look at my time entries and my expense entries and figure it out. But it would be nice to have a report to run to show unbilled totals by client/customer for a given time period. If that exists I haven't found it.

InvoicingFinancial reportingAccountingexpenses managementcustomers management

integration with microsoft application will be ideal

I am so impressed with Zoho Invoice.The Customer Portal is great to send invoices, timesheets and bills in real-time, and payment can be made directly from the porta. This is a great way for customers to stay informed of project progress and makes your life easy as well.Invoice templates can be customised and assigned per customer, which makes them great for branding or distinction between clients.Everything related to billing, invoicing, sending estimates and customer management can be done directly in your dashboard. Integrate with Zoho Mail, Zoho CRM or Zoho Expenses for an even more powerful suite to support your business.

Invoice templates are standard and basic, and customization features are limited to a few fonts and colours. Payment gateway integration options are limited to Stripe, Paypal and a few others. As a South African, I can only use PayPal, which is limiting.

Zoho Invoice is intuitive, easy to set up and makes invoicing efficient. User interface is logical and clean.

No negative aspects to Zoho Invoice. I only stopped using it as I upgraded to Zoho Books for the full accounting functionality.

It was fantastic for the price. You have a full suite of features for a fraction of what something like Freshbooks or Quickbooks cost. While it had significant limitations, the features are far and above what you would expect for the monthly fee

My review my be a little outdated as I have switched over to Quickbooks paired with an industry specific invoicing system. The main issue I had was that it was missing a strong estimation software that they had implemented in their CRM module. That baffled me as the CRM had a more customizable and robust system than their actual invoicing system did. What's more, it didn't translate over as cleanly as I would have wanted. This might have been fixed by now but the disparity between their different modules can be problematic.

I tried many invoicing systems but none had the ease and depth needed to customise and translate all the fields needed to be compliant to my country tax and formal rules. The templating system is awesome, the way u can set automatic invoicing will save you a lot of time. This is just the best invoice software I've used and I'm still sticking with it.

The only drawback is that you can't delete customers if you have an invoice regarding them. This can limit your free trial or your free plan. If you always work with the same customers it's fine.. if you always have new and many customers this is something to think about first.

What I like the most about Zoho invoice is that it is easy to use and has all the necessary tools that you will need to create, send and file proper invoices

What I like the least about this software is that it’s a bit difficult to access the Control Panel and be able to configure some of the settings

Dear Thobane, Thanks for the review! We are glad to know that you are able to create invoices on-the-go and share it with your customers easily. Regarding accessing the settings, we love to know more on which part of the configuration you found to be a little hard to reach. You can reach out to support@zohoinvoice.com when you have the time and we shall pass on your feedback to our design team. Regards, Harikrishna

After having tried to find solutions that are cloud-based, available on multiple devices and is easy to use, this is absolutely the best economic solution! I am a part-time design freelancer with many clients to balance jobs/AP/AR, needless to say, I needed an easy to use solution that I can quickly find, send, follow-up or expense items. This is by far the best option for that type of invoicing! -Customizable -Detailed reports & dashboards -Estimates -Terms & conditions -Easy entries by client -Sortable -Can use on desktop & mobile -Timesheets (although I don't utilize this function)

Honestly, I have yet to find a flaw for my needs. This is such a wonderful solution for small to midsize businesses and perhaps nonprofits. Not sure how well it would fare for larger organizations.

Practically everything is so well-thought out. Zoho Invoice is everything a self-employed person or entrepreneur needs to manage contacts, quotes, invoices, receivables and expenses. It even has robust support for time billing (projects, tasks, etc.), sales tax, recurring invoices, and even multiple currencies (I just need USD, but the capability is there). Zoho Invoice is the almost perfect accounting tool I need to track income and expenses. When my data is entered and up to date, getting my data to my accountant for income tax prep is as simple as exporting two spreadsheets.

The expense feature set includes the ability to track mileage. This feature is represented well on the iOS app, but in order to enter a mileage record with an odometer reading, the system requires both a beginning value and an ending value at the same time. This really doesn't work. I would have to note my beginning mileage then enter it along with the ending mileage at the end of the business trip. As such, I use a standalone mileage app called MileBug.