Zoho Invoice Reviews

What I like the most about Zoho invoice is that it is easy to use and has all the necessary tools that you will need to create, send and file proper invoices

What I like the least about this software is that it’s a bit difficult to access the Control Panel and be able to configure some of the settings

Dear Thobane, Thanks for the review! We are glad to know that you are able to create invoices on-the-go and share it with your customers easily. Regarding accessing the settings, we love to know more on which part of the configuration you found to be a little hard to reach. You can reach out to support@zohoinvoice.com when you have the time and we shall pass on your feedback to our design team. Regards, Harikrishna

I am so impressed with Zoho Invoice.The Customer Portal is great to send invoices, timesheets and bills in real-time, and payment can be made directly from the porta. This is a great way for customers to stay informed of project progress and makes your life easy as well.Invoice templates can be customised and assigned per customer, which makes them great for branding or distinction between clients.Everything related to billing, invoicing, sending estimates and customer management can be done directly in your dashboard. Integrate with Zoho Mail, Zoho CRM or Zoho Expenses for an even more powerful suite to support your business.

Invoice templates are standard and basic, and customization features are limited to a few fonts and colours. Payment gateway integration options are limited to Stripe, Paypal and a few others. As a South African, I can only use PayPal, which is limiting.

Ease of use as well as easy to setup worthwhile to use for any industry.

Sometimes it does not connect but it happens very seldom

It was fantastic for the price. You have a full suite of features for a fraction of what something like Freshbooks or Quickbooks cost. While it had significant limitations, the features are far and above what you would expect for the monthly fee

My review my be a little outdated as I have switched over to Quickbooks paired with an industry specific invoicing system. The main issue I had was that it was missing a strong estimation software that they had implemented in their CRM module. That baffled me as the CRM had a more customizable and robust system than their actual invoicing system did. What's more, it didn't translate over as cleanly as I would have wanted. This might have been fixed by now but the disparity between their different modules can be problematic.

web and app based, easy to access at any time for on the go updating

none at this time, seems to be a well rounded product for free

Allows free online invoicing that connects directly to Authorize.net. NO FEES! Amazing.

I'd hope for a little more customization, but can't complain for free.

zoho invoice is so simple for use by everyone, i like the ability to send as many invoices as you want without limitations, the it's so user friendly

the application is slow on mobile phones yet many user are using android phones

zoho invoice is good, I like the user interface its is nice and easy to use.its ability to send unlimited invoices makes it good

the application sometimes hugs out while sending documents

Creating invoices is so easy and the cost for the software is relative to me, it does not cost much

It comes with limited payment integrations

Receiving Payment update and editing my invoice

I do not have any cons to write about for now

I tried many invoicing systems but none had the ease and depth needed to customise and translate all the fields needed to be compliant to my country tax and formal rules. The templating system is awesome, the way u can set automatic invoicing will save you a lot of time. This is just the best invoice software I've used and I'm still sticking with it.

The only drawback is that you can't delete customers if you have an invoice regarding them. This can limit your free trial or your free plan. If you always work with the same customers it's fine.. if you always have new and many customers this is something to think about first.

This application makes it possible to collaborate on projects without the risk of confidential data being compromised, which makes it the ideal tool for my company's small business. This is a service that earns five stars from me.

It is a significant drawback and adds a lot of extra work for me to have to pay for each person after I have already signed up. I constantly get stopped while paying, and the procedure is a little bit sluggish. It has a sensation of danger.

Hands down, the feature I liked best about Zoho Invoice was its ease of use. I place a lot of emphasis on this aspect of software. If software is difficult to learn, or it is not pleasing to use, then why bother. With Zoho Invoice, I was up and running in less than an hour. Like all of Zoho's software, the user interface is pleasant and makes sense. The product is also stable. No glitches, hiccups, or bugs.

Not so much a "dislike" as I simply needed software that did more than just invoicing and expense tracking, which is what Zoho Invoice does really well.

Hi Eric, Thank you so much for leaving us a terrific review! We are humbled :) Ease of use has always been at the heart of everything we do at Zoho Invoice, and we're glad to know you like it! Feel free to share your feedback to support[at]zohoinvoice[dot]com anytime. Cheers, Harikrishna The Zoho Invoice Team

Very easy to use and set up customised templates, that look very professional. Easy to track and follow invoice payments, and easy to duplicate invoices.

Not so easy to add payments that require tax held back, such as in Asia. Once you get used to it it is possible but takes time to learn.

I love the easiness of use, interface, features, and price! If there’s anything I don’t know how tondo or understand initially, the help section is very comprehensive with step by step instructions. I have never found myself stuck or not understanding how to do something, and this is the first time I use software like this. The timesheet is also super helpful for independent consultora like myself.

There really isn’t something I don’t like about it. I think it would be useful to be able to set reminders to create invoices or when they are past due, to get them on your email.

Hi Gabriela, Thank you so much for leaving a stellar review for Zoho Invoice! We understand that managing finances can become a real challenge for businesses, especially in the initial stages, and we're glad to know Zoho Invoice helps you manage them like a pro. Good luck for your business, Gabriela! Cheers, Harikrishna

Easy to setup and Intuitive to use. The Zoho team are making good improvements to the system regularly

Limited in that it does provide a p&L statement report

Zoho Invoice is intuitive, easy to set up and makes invoicing efficient. User interface is logical and clean.

No negative aspects to Zoho Invoice. I only stopped using it as I upgraded to Zoho Books for the full accounting functionality.

I like using Zoho Invoice because it is fast and efficient. We can create and send invoices in minutes, and track payments in real time. Zoho Invoice is a great accounting tool. It can help us keep track of our finances and make sure our books are in order. This makes it easy to stay on top of our finances and avoid late payments.

Though, Zoho Invoice is great platform for billing and invoicing, It can still be improved. The only thing I don't like, It is often slow and laggy, which need to be fixed.

It is a very useful and easy software, specially for small start-ups. It allows you to easily make invoices, recurrent invoices, manage them as you wish, etc. Also, you can personalize them, since you can do your own templates, although they provide you with some. But the most important thing is that you can integrate Zoho Invoice with all other Zoho applications, such as Zoho CRM, Zoho Expense, Zoho Mail, etc. and, by this, have several different departments of your enterprise in the same page. That's what I find most useful.

Honestly, I haven't found any problem with this program, but if I had to say something, I would say that the only negative things are small details that some times may be bothering but, at the end, are not relevant. An example of these little things could be when you make a mistake in an invoice and then you cannot modify it. It is true that you should not modify an invoice once it has been sent, but in some occasions I know I could do it without any problem.

Since I migrated to Zoho, I am able to generate quotes and invoices. Some of the service I supply are per month while others are per year. With Zoho I can setup an invoice to generate once a year for annual customers on an ongoing setup, therefore no need for me to remember to send the annual invoices, but Zoho does that for me.

The inability to generate payslips. As a business looking to scale up, it would be a great thing to be able to generate payslips for employees and myself within the same system, that way it will be easy to manage all admin things of the business on one platform

Zoho Invoice is a great invoicing tool that allows you to track invoices and payments for services and products. 1) The ability to design your own invoice template to use. Customization is easy but also designer friendly. 2) Tracking payments and expenses from one place. The name may fool you but Zoho Invoice also lets you track time and other expenses related to your business or invoice. This is...

Read more

1) Zoho Invoice does not have a feature that allows you to know when a client has seen an email about a payment. This means you may not know if a client has seen your email unless they acknowledge it. 2) My continued gripe with Zoho mobile apps for Android still rings true. While the mobile app has the basic functions of the web interface, compared to iOS, the Android app just does not function as well. 3) The Client Portal does not offer much functionality to a client other than to check their statements, the process of communication has to be started by you to give an estimate and so on. If there was a way to allow a client to also initiate communication from the portal, it would be better.

For young employees it is easy enough to add the products and their costs, and i can keep track of the schedules that have been created and included from the office or the cellular device, in addition to that I can send my clients the invoices by email in PDF formats

I am somewhat general about the billing information, and it may only be a whim of mine, but I would like to have more control of the information in my invoices. For example, my start time, end time, assignment name and some notes I want to write for each assignment billed to my clients

Hi Jorge, Thank you for reviewing Zoho Invoice. We are happy to know Zoho Invoice has been helping you with your business invoicing. Regarding your requirement, we presume that you would like to have separate fields for all the information. If that's the case, you can use custom fields to capture additional information. In case this is not what you are looking for, do write to support@zohoinvoice.com, our support team will be more than happy to assist you with your requirement. Cheers, Zoho Invoice Team

Extremely feature rich. If you need something from an invoice tool, Zoho has it.

There are really very few cons to Zoho...

Indian Features like Currency and Real-time Currency Exchange Rate Calculations, GST Reporting

Limited Payment Gateway options. Options like Cashfree, Freecharge payment gateways which offers 0% commissions on UPI and Rupay debit card are not available on Zoho invoice

It's got all of the tools expected plus some extras like customer portal and estimates. The price for the services my company offers will always vary, even if it's the same task. Estimates help me and my customer understand each others expectations and the variables at play. Reporting is top notch, customizable and effective. Dashboard lays out financial specs nice and clear. Importing data is allowed and saves time on setting up and getting started.

There's a lot to dig and sort through in order to find the tool or function I'm on a quest for. I do not like the layout at all and I don't understand why on earth it hasn't been updated. I know other people have left comments about it.Customer service is 4/5 for Zoho across the board.