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Zoho Invoice Logo
Zoho Invoice

100% free online invoicing tool for freelancers and SMBs.

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(79)

Zoho Invoice Reviews

Overall rating

4.7

/5

607

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.13/10

Reviews by rating

Pros and cons

The integration is good and it has at least 90% of the features any small to medium business would want. It has a generous free tier so you can invoice your first few clients before subscribing.
Automation workflow it's just simply great to save time. All the connections with the CRM works perfectly and makes you to save lots of time.
The most important feature which I like is the branding ,you can put your own logo and customize invoices accordingly. Second most important feature which I like is integration with stripe and Paypal.
My problem with zoho invoice lies in the loss of operability when the internet fails, reducing the productivity of the product and forcing us to have alternative plans to supply this failure.
As a freelancer, invoicing can be time-consuming, messy, and frustrating.
I don't like the reporting tool that i find a bit hard to use.
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607 reviews

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Rick K.

Owner

Construction, 1-10 employees

Review source

Overall Rating

Zoho Invoice User Review

Reviewed 2 years ago

Transcript

Rick: Hi, my name's Rick. I'm a small business owner. I give Zoho Invoice five out of five stars. For...

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Thobane V.

Design, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great App

Reviewed 4 years ago

Zoho invoice makes it easier for me to create invoices on the go and be able to share them with my customers and also be able to track the transactions and history for all my clients

Pros

What I like the most about Zoho invoice is that it is easy to use and has all the necessary tools that you will need to create, send and file proper invoices

Cons

What I like the least about this software is that it’s a bit difficult to access the Control Panel and be able to configure some of the settings

Vendor response

Dear Thobane, Thanks for the review! We are glad to know that you are able to create invoices on-the-go and share it with your customers easily. Regarding accessing the settings, we love to know more on which part of the configuration you found to be a little hard to reach. You can reach out to support@zohoinvoice.com when you have the time and we shall pass on your feedback to our design team. Regards, Harikrishna

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Dedre M.

Luxury Goods & Jewelry, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very powerful for a free invoicing platform

Reviewed 7 months ago

Zoho Invoice makes the tracking of expenses and invoicing so much easier since you can do everything in one place.

Pros

I am so impressed with Zoho Invoice.The Customer Portal is great to send invoices, timesheets and bills in real-time, and payment can be made directly from the porta. This is a great way for customers to stay informed of project progress and makes your life easy as well.Invoice templates can be customised and assigned per customer, which makes them great for branding or distinction between clients.Everything related to billing, invoicing, sending estimates and customer management can be done directly in your dashboard. Integrate with Zoho Mail, Zoho CRM or Zoho Expenses for an even more powerful suite to support your business.

Cons

Invoice templates are standard and basic, and customization features are limited to a few fonts and colours. Payment gateway integration options are limited to Stripe, Paypal and a few others. As a South African, I can only use PayPal, which is limiting.

GB
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Gerrit B.

Retail, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very easy to use

Reviewed 20 days ago
Pros

Ease of use as well as easy to setup worthwhile to use for any industry.

Cons

Sometimes it does not connect but it happens very seldom

MN
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Marion N.

Printing, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Wish it had more features

Reviewed a year ago
Pros

It was fantastic for the price. You have a full suite of features for a fraction of what something like Freshbooks or Quickbooks cost. While it had significant limitations, the features are far and above what you would expect for the monthly fee

Cons

My review my be a little outdated as I have switched over to Quickbooks paired with an industry specific invoicing system. The main issue I had was that it was missing a strong estimation software that they had implemented in their CRM module. That baffled me as the CRM had a more customizable and robust system than their actual invoicing system did. What's more, it didn't translate over as cleanly as I would have wanted. This might have been fixed by now but the disparity between their different modules can be problematic.

DF
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Darrell F.

Information Technology and Services, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Definitely worth free, but would pay if I had to!

Reviewed 4 months ago
Pros

web and app based, easy to access at any time for on the go updating

Cons

none at this time, seems to be a well rounded product for free

JM
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Jamie M.

Textiles, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Invoice Solution

Reviewed 22 days ago
Pros

Allows free online invoicing that connects directly to Authorize.net. NO FEES! Amazing.

Cons

I'd hope for a little more customization, but can't complain for free.

AG
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Adam G.

Nonprofit Organization Management, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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invoicing solution for every one

Reviewed a month ago

it has made invoicing work so easy since its done online now

Pros

zoho invoice is so simple for use by everyone, i like the ability to send as many invoices as you want without limitations, the it's so user friendly

Cons

the application is slow on mobile phones yet many user are using android phones

nl
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nzai l.

Civic & Social Organization, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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my review of zoho invoice

Reviewed a month ago

its has simplified and saved time for me

Pros

zoho invoice is good, I like the user interface its is nice and easy to use.its ability to send unlimited invoices makes it good

Cons

the application sometimes hugs out while sending documents

SD
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Sharif D.

Logistics and Supply Chain, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to manage invoices

Reviewed a month ago
Pros

Creating invoices is so easy and the cost for the software is relative to me, it does not cost much

Cons

It comes with limited payment integrations

AR
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Verified reviewer

Construction, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Invoice is easy to use. Try it out Yourself

Reviewed 2 months ago
Pros

Receiving Payment update and editing my invoice

Cons

I do not have any cons to write about for now

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Domenico S.

Computer Software, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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That's my choice for invoice software

Reviewed 2 years ago

The software is awesome. No complains. I really like the UI and the templating system is the best I've used. I've tried many similar software but none had all those options that lets you customise in depth your invoice layout, fields and overall appearance. Try it out.. the base plan is free!

Pros

I tried many invoicing systems but none had the ease and depth needed to customise and translate all the fields needed to be compliant to my country tax and formal rules. The templating system is awesome, the way u can set automatic invoicing will save you a lot of time. This is just the best invoice software I've used and I'm still sticking with it.

Cons

The only drawback is that you can't delete customers if you have an invoice regarding them. This can limit your free trial or your free plan. If you always work with the same customers it's fine.. if you always have new and many customers this is something to think about first.

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Sara B.

Hospital & Health Care, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent billing tool with good price and support

Reviewed a year ago

The fact that all the greatest and most helpful products can be found in a single location is the standout feature of the Zoho offering. It helps us save both time and money while also making our job easier and more pleasant.

Pros

This application makes it possible to collaborate on projects without the risk of confidential data being compromised, which makes it the ideal tool for my company's small business. This is a service that earns five stars from me.

Cons

It is a significant drawback and adds a lot of extra work for me to have to pay for each person after I have already signed up. I constantly get stopped while paying, and the procedure is a little bit sluggish. It has a sensation of danger.

EY
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Eric Y.

Law Practice, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Invoicing and Expense Tracking Tool

Reviewed 3 years ago

Excellent experience. For invoicing and expense tracking, this is a great product.

Pros

Hands down, the feature I liked best about Zoho Invoice was its ease of use. I place a lot of emphasis on this aspect of software. If software is difficult to learn, or it is not pleasing to use, then why bother. With Zoho Invoice, I was up and running in less than an hour. Like all of Zoho's software, the user interface is pleasant and makes sense. The product is also stable. No glitches, hiccups, or bugs.

Cons

Not so much a "dislike" as I simply needed software that did more than just invoicing and expense tracking, which is what Zoho Invoice does really well.

Vendor response

Hi Eric, Thank you so much for leaving us a terrific review! We are humbled :) Ease of use has always been at the heart of everything we do at Zoho Invoice, and we're glad to know you like it! Feel free to share your feedback to support[at]zohoinvoice[dot]com anytime. Cheers, Harikrishna The Zoho Invoice Team

SM
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Stuart M.

Banking, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Invoicing through Zoho

Reviewed 5 months ago

Very easy to use a good product, looks very professional once set up.

Pros

Very easy to use and set up customised templates, that look very professional. Easy to track and follow invoice payments, and easy to duplicate invoices.

Cons

Not so easy to add payments that require tax held back, such as in Asia. Once you get used to it it is possible but takes time to learn.

GH
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Gabriela H.

Human Resources, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and professional without a high price tag

Reviewed 2 years ago

Great product that I recommend to anyone who needs to charge hourly rates, project based or just in general needs to create and send I voices that look professional without having to buy a whole accounting suite software.

Pros

I love the easiness of use, interface, features, and price! If there’s anything I don’t know how tondo or understand initially, the help section is very comprehensive with step by step instructions. I have never found myself stuck or not understanding how to do something, and this is the first time I use software like this. The timesheet is also super helpful for independent consultora like myself.

Cons

There really isn’t something I don’t like about it. I think it would be useful to be able to set reminders to create invoices or when they are past due, to get them on your email.

Vendor response

Hi Gabriela, Thank you so much for leaving a stellar review for Zoho Invoice! We understand that managing finances can become a real challenge for businesses, especially in the initial stages, and we're glad to know Zoho Invoice helps you manage them like a pro. Good luck for your business, Gabriela! Cheers, Harikrishna

RW
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Richard W.

Information Technology and Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho is good for small consulting businesses

Reviewed 5 months ago

Very good - have used it for a long time and improvements are coming out all the time.

Pros

Easy to setup and Intuitive to use. The Zoho team are making good improvements to the system regularly

Cons

Limited in that it does provide a p&L statement report

AR
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Verified reviewer

Management Consulting, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use invoicing software for small businesses

Reviewed 7 months ago

It made invoicing quicker, more professional and far more secure than creating invoices in Word.

Pros

Zoho Invoice is intuitive, easy to set up and makes invoicing efficient. User interface is logical and clean.

Cons

No negative aspects to Zoho Invoice. I only stopped using it as I upgraded to Zoho Books for the full accounting functionality.

RK
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Rahul K.

Financial Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zoho Invoice is a great accounting tool.

Reviewed 9 months ago

Overall, Zoho Invoice is a great tool for anyone who needs to track their expenses and invoices. It is fast, efficient, and easy to use. This is a huge time-saver for me, and it's something that I really appreciate.

Pros

I like using Zoho Invoice because it is fast and efficient. We can create and send invoices in minutes, and track payments in real time. Zoho Invoice is a great accounting tool. It can help us keep track of our finances and make sure our books are in order. This makes it easy to stay on top of our finances and avoid late payments.

Cons

Though, Zoho Invoice is great platform for billing and invoicing, It can still be improved. The only thing I don't like, It is often slow and laggy, which need to be fixed.

MV
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Marta V.

Nonprofit Organization Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It is a "must have" for start-ups

Reviewed 6 years ago

As I have already said, this program is perfect for a startup, since it is so easy to use and very useful, so I strongly recommend them to use it. But the best thing is the fact that you can integrate it with other Zoho apps, and I can say from my own experience that this is really helpful, since you can control every aspect of you enterprise accounting in only one program.

Pros

It is a very useful and easy software, specially for small start-ups. It allows you to easily make invoices, recurrent invoices, manage them as you wish, etc. Also, you can personalize them, since you can do your own templates, although they provide you with some. But the most important thing is that you can integrate Zoho Invoice with all other Zoho applications, such as Zoho CRM, Zoho Expense, Zoho Mail, etc. and, by this, have several different departments of your enterprise in the same page. That's what I find most useful.

Cons

Honestly, I haven't found any problem with this program, but if I had to say something, I would say that the only negative things are small details that some times may be bothering but, at the end, are not relevant. An example of these little things could be when you make a mistake in an invoice and then you cannot modify it. It is true that you should not modify an invoice once it has been sent, but in some occasions I know I could do it without any problem.

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Ebbenezer Mziyanda M.

Design, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and helpful invoicing system for any business big and small

Reviewed 4 months ago

Great experence

Pros

Since I migrated to Zoho, I am able to generate quotes and invoices. Some of the service I supply are per month while others are per year. With Zoho I can setup an invoice to generate once a year for annual customers on an ongoing setup, therefore no need for me to remember to send the annual invoices, but Zoho does that for me.

Cons

The inability to generate payslips. As a business looking to scale up, it would be a great thing to be able to generate payslips for employees and myself within the same system, that way it will be easy to manage all admin things of the business on one platform

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Nathan S.

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho is a great invoicing tool for small businesses

Reviewed 5 years ago
Pros

Zoho Invoice is a great invoicing tool that allows you to track invoices and payments for services and products. 1) The ability to design your own invoice template to use. Customization is easy but also designer friendly. 2) Tracking payments and expenses from one place. The name may fool you but Zoho Invoice also lets you track time and other expenses related to your business or invoice. This is...

Cons

1) Zoho Invoice does not have a feature that allows you to know when a client has seen an email about a payment. This means you may not know if a client has seen your email unless they acknowledge it. 2) My continued gripe with Zoho mobile apps for Android still rings true. While the mobile app has the basic functions of the web interface, compared to iOS, the Android app just does not function as well. 3) The Client Portal does not offer much functionality to a client other than to check their statements, the process of communication has to be started by you to give an estimate and so on. If there was a way to allow a client to also initiate communication from the portal, it would be better.

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Jorge David C.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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IDEAL AND EXCELLENT FOR BILLING SMALL BUSINESSES

Reviewed 5 years ago

Depending on your business, billing is very easy and affordable for services, schedules and articles

Pros

For young employees it is easy enough to add the products and their costs, and i can keep track of the schedules that have been created and included from the office or the cellular device, in addition to that I can send my clients the invoices by email in PDF formats

Cons

I am somewhat general about the billing information, and it may only be a whim of mine, but I would like to have more control of the information in my invoices. For example, my start time, end time, assignment name and some notes I want to write for each assignment billed to my clients

Vendor response

Hi Jorge, Thank you for reviewing Zoho Invoice. We are happy to know Zoho Invoice has been helping you with your business invoicing. Regarding your requirement, we presume that you would like to have separate fields for all the information. If that's the case, you can use custom fields to capture additional information. In case this is not what you are looking for, do write to support@zohoinvoice.com, our support team will be more than happy to assist you with your requirement. Cheers, Zoho Invoice Team

BK
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Brock K.

Internet, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho invoice is a must-have for any small business, agency, or freelancer

Reviewed 6 months ago
Pros

Extremely feature rich. If you need something from an invoice tool, Zoho has it.

Cons

There are really very few cons to Zoho...

SK
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Saurabh K.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Invoicing Tool for Indian Startups

Reviewed 6 months ago
Pros

Indian Features like Currency and Real-time Currency Exchange Rate Calculations, GST Reporting

Cons

Limited Payment Gateway options. Options like Cashfree, Freecharge payment gateways which offers 0% commissions on UPI and Rupay debit card are not available on Zoho invoice

DC
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David C.

Security and Investigations, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Not bad!

Reviewed 4 months ago
Pros

It's got all of the tools expected plus some extras like customer portal and estimates. The price for the services my company offers will always vary, even if it's the same task. Estimates help me and my customer understand each others expectations and the variables at play. Reporting is top notch, customizable and effective. Dashboard lays out financial specs nice and clear. Importing data is allowed and saves time on setting up and getting started.

Cons

There's a lot to dig and sort through in order to find the tool or function I'm on a quest for. I do not like the layout at all and I don't understand why on earth it hasn't been updated. I know other people have left comments about it.Customer service is 4/5 for Zoho across the board.