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Clio logo
4.7
1.5K

Cloud-based legal practice management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Clio users   
avatar
+15
I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.
Clio provides effective and easy invoice creation and it's quite secure. Additionally, its costumer service is just amazing.
However, when I ask that they fix them, I am given a link to a site to "request a new feature" where apparently they wait until enough people complain before fixing a problem.
Functionality is nearly universal while specially and jusisdiction costomization is great. Easy law firm branding and pre sale marketing is brilliant.
I like the ease of its use and the ability to integrate all other legal applications in one place.
The customer service at Clio is always fantastic: responsive, kind, and helpful.
My overall experience with Cleo has been fantastic and has changed how I do my daily job for the better. It has made life at work much easier and less stressful.
Software is easy to use and does all the things we need it to do. I'm a happy customer and recommend CLIO to others.
It is a fast-developing software, very flexible and easy to learn, best suited for solo practitioner and law firms. It's a decent product though not without limitations.
I love Clio and will not change to another product. Customer service is excellent.
I like Clio's simplicity and intuitiveness best. It really is the easiest time management program I have used.
My overall experience has been great. They are always making sure to take the next step in integrations and constantly keep their software up to date and secure.
I am very satisfied with Clio as an online time management option. If you want/need to be 100% in-the-cloud, I would choose and recommend this program most highly to other firms.
I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.
Clio provides effective and easy invoice creation and it's quite secure. Additionally, its costumer service is just amazing.
However, when I ask that they fix them, I am given a link to a site to "request a new feature" where apparently they wait until enough people complain before fixing a problem.
Functionality is nearly universal while specially and jusisdiction costomization is great. Easy law firm branding and pre sale marketing is brilliant.
I like the ease of its use and the ability to integrate all other legal applications in one place.
The customer service at Clio is always fantastic: responsive, kind, and helpful.
My overall experience with Cleo has been fantastic and has changed how I do my daily job for the better. It has made life at work much easier and less stressful.
Software is easy to use and does all the things we need it to do. I'm a happy customer and recommend CLIO to others.
It is a fast-developing software, very flexible and easy to learn, best suited for solo practitioner and law firms. It's a decent product though not without limitations.
I love Clio and will not change to another product. Customer service is excellent.
I like Clio's simplicity and intuitiveness best. It really is the easiest time management program I have used.
My overall experience has been great. They are always making sure to take the next step in integrations and constantly keep their software up to date and secure.
I am very satisfied with Clio as an online time management option. If you want/need to be 100% in-the-cloud, I would choose and recommend this program most highly to other firms.
I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.
Clio provides effective and easy invoice creation and it's quite secure. Additionally, its costumer service is just amazing.
However, when I ask that they fix them, I am given a link to a site to "request a new feature" where apparently they wait until enough people complain before fixing a problem.
Functionality is nearly universal while specially and jusisdiction costomization is great. Easy law firm branding and pre sale marketing is brilliant.
I like the ease of its use and the ability to integrate all other legal applications in one place.
The customer service at Clio is always fantastic: responsive, kind, and helpful.
My overall experience with Cleo has been fantastic and has changed how I do my daily job for the better. It has made life at work much easier and less stressful.
Software is easy to use and does all the things we need it to do. I'm a happy customer and recommend CLIO to others.
It is a fast-developing software, very flexible and easy to learn, best suited for solo practitioner and law firms. It's a decent product though not without limitations.
I love Clio and will not change to another product. Customer service is excellent.
I like Clio's simplicity and intuitiveness best. It really is the easiest time management program I have used.
My overall experience has been great. They are always making sure to take the next step in integrations and constantly keep their software up to date and secure.
I am very satisfied with Clio as an online time management option. If you want/need to be 100% in-the-cloud, I would choose and recommend this program most highly to other firms.
TimeSolv Legal Billing logo
4.7
648

Time, expense & billing management software for legal firms

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.8
Pros and Cons from TimeSolv Legal Billing users   
avatar
+15
Love how easy it was to transition over to this program and customer service is top notch. This company provides the best customer service.
Every annoyance I had with it has been removed through updates.
TimeSolv is a great program and very easy to use. I like that it is easy to search between matters.
There is nothing that I have found to be much of a problem with the software.
Also the ability to edit entries within matters makes running reports seamless. Additionally, the layout is very user friendly and clear as to how to navigate around the system.
I experienced times when I couldn't put in an entry - that may have been the internet connection, but can be annoying.
I like TimeSolv's competitive pricing, ease of use, simple and intuitive interface, and helpful online guides compared to other programs.
Timesolv is a no-nonsense software which eases the burden on billing professionals and firm administration.
Best feature is their highly responsive Support and Account teams - real people who actually take the time to help solve your specific business needs.
I like that I can make changes to billing with ease. I like that TimeSolv can integrate well with the clients' billing software.
Overall, this product has a great user interface and is fairly easy to learn on your own. Support is easy to get in contact with, and most generally can answer and solve issues rather quickly.
Appears more robust than MyCase. Dedicated "Help" button which provides tutorials for TimeSolv.
I appreciate the ease of editing and adding entries from a previous date. As a paralegal, it can be difficult to accurately bill each task in the moment and this feature is incredibly helpful.
We switched to TimeSolv at the beginning of the year and have been so happy with it.
Ease of use - it's intuitive and offers excellent customer support.
It has been helpful to track time and see utilization and other data points. It could be interesting if it could integrate with an excel.
I love how easy it is to enter your time in TimeSolv.
Relatively easy to use, while being cost effective.
Love how easy it was to transition over to this program and customer service is top notch. This company provides the best customer service.
Every annoyance I had with it has been removed through updates.
TimeSolv is a great program and very easy to use. I like that it is easy to search between matters.
There is nothing that I have found to be much of a problem with the software.
Also the ability to edit entries within matters makes running reports seamless. Additionally, the layout is very user friendly and clear as to how to navigate around the system.
I experienced times when I couldn't put in an entry - that may have been the internet connection, but can be annoying.
I like TimeSolv's competitive pricing, ease of use, simple and intuitive interface, and helpful online guides compared to other programs.
Timesolv is a no-nonsense software which eases the burden on billing professionals and firm administration.
Best feature is their highly responsive Support and Account teams - real people who actually take the time to help solve your specific business needs.
I like that I can make changes to billing with ease. I like that TimeSolv can integrate well with the clients' billing software.
Overall, this product has a great user interface and is fairly easy to learn on your own. Support is easy to get in contact with, and most generally can answer and solve issues rather quickly.
Appears more robust than MyCase. Dedicated "Help" button which provides tutorials for TimeSolv.
I appreciate the ease of editing and adding entries from a previous date. As a paralegal, it can be difficult to accurately bill each task in the moment and this feature is incredibly helpful.
We switched to TimeSolv at the beginning of the year and have been so happy with it.
Ease of use - it's intuitive and offers excellent customer support.
It has been helpful to track time and see utilization and other data points. It could be interesting if it could integrate with an excel.
I love how easy it is to enter your time in TimeSolv.
Relatively easy to use, while being cost effective.
Love how easy it was to transition over to this program and customer service is top notch. This company provides the best customer service.
Every annoyance I had with it has been removed through updates.
TimeSolv is a great program and very easy to use. I like that it is easy to search between matters.
There is nothing that I have found to be much of a problem with the software.
Also the ability to edit entries within matters makes running reports seamless. Additionally, the layout is very user friendly and clear as to how to navigate around the system.
I experienced times when I couldn't put in an entry - that may have been the internet connection, but can be annoying.
I like TimeSolv's competitive pricing, ease of use, simple and intuitive interface, and helpful online guides compared to other programs.
Timesolv is a no-nonsense software which eases the burden on billing professionals and firm administration.
Best feature is their highly responsive Support and Account teams - real people who actually take the time to help solve your specific business needs.
I like that I can make changes to billing with ease. I like that TimeSolv can integrate well with the clients' billing software.
Overall, this product has a great user interface and is fairly easy to learn on your own. Support is easy to get in contact with, and most generally can answer and solve issues rather quickly.
Appears more robust than MyCase. Dedicated "Help" button which provides tutorials for TimeSolv.
I appreciate the ease of editing and adding entries from a previous date. As a paralegal, it can be difficult to accurately bill each task in the moment and this feature is incredibly helpful.
We switched to TimeSolv at the beginning of the year and have been so happy with it.
Ease of use - it's intuitive and offers excellent customer support.
It has been helpful to track time and see utilization and other data points. It could be interesting if it could integrate with an excel.
I love how easy it is to enter your time in TimeSolv.
Relatively easy to use, while being cost effective.
CosmoLex logo
4.7
335

Web Based Legal Practice Management & Accounting Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.8
Pros and Cons from CosmoLex users   
+15
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
Centerbase logo
4.5
34

Manage and grow your firm - through a single platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.0
Pros and Cons from Centerbase users   
+13
Our experience will Centerbase has been fantastic. The software allows for lawyers to seamlessly maintain their calendars and billing.
Moreover, their failure to refund monies paid, after they failed to perform, is indicative of a more concerning problem with this company.
The cloud function is very convenient, as are all of the integrations it has with other products. The interface is also really clean which helps encourage my people to use it.
Moreover, once payments were made it was very difficult to locate same to assure there were no overpayments.
The customer service is amazing. The CEO is committed to learning from his customers and actively engages and listens to help make the product better every day.
They offer a solution that is irrelevant or already did on my own. Calendar management is the worst.
We left Practice Advantage and the move to the cloud and the import of our data was easy and accurate. Most of the interface is very user friendly and it was easy to train out timekeeper.
In previous versions, the product had problems with lag. This problem has been addressed and fixed.
We love being able to enter billing items from our phones and it immediately be available to bill. We love that the accounting module is built into the software as well.
Centerbase has improved our ability to pull meaningful reports. Customization has allowed us to enter detailed information about each case so it is easily available to all users.
Very good customer support and I appreciate the frequent upgrades to the program.
We have been using Centerbase for 15 months and love the ability to work from anywhere we can get internet access.
They have a great Word Merge feature which integrates with Word. We needed a reliable calendaring system - they're working to integrate the calendar with Outlook and Google calendars, as I understand.
Our timekeepers love the straight forward use and it has increased consistency and timing of time entry.
It suits my need as a single practitioner perfectly. A lot of thought was obviously given to making it user friendly.
Centerbase and ease of business solution for any lawfirm.
Our experience will Centerbase has been fantastic. The software allows for lawyers to seamlessly maintain their calendars and billing.
Moreover, their failure to refund monies paid, after they failed to perform, is indicative of a more concerning problem with this company.
The cloud function is very convenient, as are all of the integrations it has with other products. The interface is also really clean which helps encourage my people to use it.
Moreover, once payments were made it was very difficult to locate same to assure there were no overpayments.
The customer service is amazing. The CEO is committed to learning from his customers and actively engages and listens to help make the product better every day.
They offer a solution that is irrelevant or already did on my own. Calendar management is the worst.
We left Practice Advantage and the move to the cloud and the import of our data was easy and accurate. Most of the interface is very user friendly and it was easy to train out timekeeper.
In previous versions, the product had problems with lag. This problem has been addressed and fixed.
We love being able to enter billing items from our phones and it immediately be available to bill. We love that the accounting module is built into the software as well.
Centerbase has improved our ability to pull meaningful reports. Customization has allowed us to enter detailed information about each case so it is easily available to all users.
Very good customer support and I appreciate the frequent upgrades to the program.
We have been using Centerbase for 15 months and love the ability to work from anywhere we can get internet access.
They have a great Word Merge feature which integrates with Word. We needed a reliable calendaring system - they're working to integrate the calendar with Outlook and Google calendars, as I understand.
Our timekeepers love the straight forward use and it has increased consistency and timing of time entry.
It suits my need as a single practitioner perfectly. A lot of thought was obviously given to making it user friendly.
Centerbase and ease of business solution for any lawfirm.
Our experience will Centerbase has been fantastic. The software allows for lawyers to seamlessly maintain their calendars and billing.
Moreover, their failure to refund monies paid, after they failed to perform, is indicative of a more concerning problem with this company.
The cloud function is very convenient, as are all of the integrations it has with other products. The interface is also really clean which helps encourage my people to use it.
Moreover, once payments were made it was very difficult to locate same to assure there were no overpayments.
The customer service is amazing. The CEO is committed to learning from his customers and actively engages and listens to help make the product better every day.
They offer a solution that is irrelevant or already did on my own. Calendar management is the worst.
We left Practice Advantage and the move to the cloud and the import of our data was easy and accurate. Most of the interface is very user friendly and it was easy to train out timekeeper.
In previous versions, the product had problems with lag. This problem has been addressed and fixed.
We love being able to enter billing items from our phones and it immediately be available to bill. We love that the accounting module is built into the software as well.
Centerbase has improved our ability to pull meaningful reports. Customization has allowed us to enter detailed information about each case so it is easily available to all users.
Very good customer support and I appreciate the frequent upgrades to the program.
We have been using Centerbase for 15 months and love the ability to work from anywhere we can get internet access.
They have a great Word Merge feature which integrates with Word. We needed a reliable calendaring system - they're working to integrate the calendar with Outlook and Google calendars, as I understand.
Our timekeepers love the straight forward use and it has increased consistency and timing of time entry.
It suits my need as a single practitioner perfectly. A lot of thought was obviously given to making it user friendly.
Centerbase and ease of business solution for any lawfirm.
Rocket Matter logo
4.4
200

Legal Practice Management & Time and Billing Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.1
    Customer support
    4.5
Pros and Cons from Rocket Matter users   
+15
Technical support is fabulous, both through packaged online help and, on the very few occasions when it has been necessary, direct contact with a technical support representative.
It freezes all the time. This is disruptive to my workday.
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
It defaults to the current date which is slightly annoying when you are entering time for a prior date.
I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean.
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS.
Overall, I would recommend this system to anyone. This is my first legal job and RocketMatter is a great software program.
Many of those links are clunky, ill conceived and generally a nuisance.
This software was easy to implement and it smoothly integrates with other systems. I love having access to it from anywhere.
The ability to quickly add new matters and time/expense entries makes this software quite responsive to my needs as a solo practitioner. The mobile apps also allow me to quickly enter data.
Software is very user friendly and very good customer service.
I love that you added the multiple timer option. It makes it very helpful.
Product is easy to use and intuitive, great customer service, web-based for easy access from anywhere.
I like that it is very user friendly and minimal cost.
I like that it is easy to use. I can get where I want to easily.
The software is easy to navigate and the reports are very useful.
It's a great overall product for small law firms to be efficient and track time and costs.
Rocket Matter is easy to use, works well with other integrations such as Google calendar.
Technical support is fabulous, both through packaged online help and, on the very few occasions when it has been necessary, direct contact with a technical support representative.
It freezes all the time. This is disruptive to my workday.
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
It defaults to the current date which is slightly annoying when you are entering time for a prior date.
I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean.
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS.
Overall, I would recommend this system to anyone. This is my first legal job and RocketMatter is a great software program.
Many of those links are clunky, ill conceived and generally a nuisance.
This software was easy to implement and it smoothly integrates with other systems. I love having access to it from anywhere.
The ability to quickly add new matters and time/expense entries makes this software quite responsive to my needs as a solo practitioner. The mobile apps also allow me to quickly enter data.
Software is very user friendly and very good customer service.
I love that you added the multiple timer option. It makes it very helpful.
Product is easy to use and intuitive, great customer service, web-based for easy access from anywhere.
I like that it is very user friendly and minimal cost.
I like that it is easy to use. I can get where I want to easily.
The software is easy to navigate and the reports are very useful.
It's a great overall product for small law firms to be efficient and track time and costs.
Rocket Matter is easy to use, works well with other integrations such as Google calendar.
Technical support is fabulous, both through packaged online help and, on the very few occasions when it has been necessary, direct contact with a technical support representative.
It freezes all the time. This is disruptive to my workday.
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
It defaults to the current date which is slightly annoying when you are entering time for a prior date.
I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean.
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS.
Overall, I would recommend this system to anyone. This is my first legal job and RocketMatter is a great software program.
Many of those links are clunky, ill conceived and generally a nuisance.
This software was easy to implement and it smoothly integrates with other systems. I love having access to it from anywhere.
The ability to quickly add new matters and time/expense entries makes this software quite responsive to my needs as a solo practitioner. The mobile apps also allow me to quickly enter data.
Software is very user friendly and very good customer service.
I love that you added the multiple timer option. It makes it very helpful.
Product is easy to use and intuitive, great customer service, web-based for easy access from anywhere.
I like that it is very user friendly and minimal cost.
I like that it is easy to use. I can get where I want to easily.
The software is easy to navigate and the reports are very useful.
It's a great overall product for small law firms to be efficient and track time and costs.
Rocket Matter is easy to use, works well with other integrations such as Google calendar.
Soluno logo
4.5
99

Intuitive cloud-based accounting & billing for law firms.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.6
Pros and Cons from Soluno users   
avatar
+13
Overall, Soluno is very easy to use, has various reporting capabilities, can be used anywhere and has amazing staff, who are always available and always pleasant.
I still struggle with the automatic generation of Form 9A, and I don't find it obvious how to find the reports that I need. I don't find the tabs and the options that intuitive.
Doing the bank reconciliations are a plus and you can do it with ease. What before was such a daunting task is now done with ease.
Opening client ledgers or fee ledgers results in an error code sometimes.
Soluno also offers excellent integration options with Microsoft Office apps/services such as Outlook and we have had tremendous success incorporating these integrations with our curriculum.
I really don't like that it doesn't pick up a/r's on billing.
Soluno is a great product with superb training and customer service.
This software is not flexible as the other accounting software.
Soluno is a great product with superb training and customer service.
Running reports is helpful, screens are easy to read and navigate, easy to find client matters.
The program is very user friendly. It makes keep track of your time and dockets very seamless and quick.
I am really glad that we ended up with this product.
My overall experience with Soluno would be great. I use it every day and it is straightforward.
An excellent product for law firms, large or small.
With the help of a consultant (Optiable), we were introduced to Soluno. We did our research and spoke with the Soluno team several times in early 2018 to make sure it was a good fit.
It's easy to learn and use and is cloud based. Integrates with NetDocuments.
Overall, Soluno is very easy to use, has various reporting capabilities, can be used anywhere and has amazing staff, who are always available and always pleasant.
I still struggle with the automatic generation of Form 9A, and I don't find it obvious how to find the reports that I need. I don't find the tabs and the options that intuitive.
Doing the bank reconciliations are a plus and you can do it with ease. What before was such a daunting task is now done with ease.
Opening client ledgers or fee ledgers results in an error code sometimes.
Soluno also offers excellent integration options with Microsoft Office apps/services such as Outlook and we have had tremendous success incorporating these integrations with our curriculum.
I really don't like that it doesn't pick up a/r's on billing.
Soluno is a great product with superb training and customer service.
This software is not flexible as the other accounting software.
Soluno is a great product with superb training and customer service.
Running reports is helpful, screens are easy to read and navigate, easy to find client matters.
The program is very user friendly. It makes keep track of your time and dockets very seamless and quick.
I am really glad that we ended up with this product.
My overall experience with Soluno would be great. I use it every day and it is straightforward.
An excellent product for law firms, large or small.
With the help of a consultant (Optiable), we were introduced to Soluno. We did our research and spoke with the Soluno team several times in early 2018 to make sure it was a good fit.
It's easy to learn and use and is cloud based. Integrates with NetDocuments.
Overall, Soluno is very easy to use, has various reporting capabilities, can be used anywhere and has amazing staff, who are always available and always pleasant.
I still struggle with the automatic generation of Form 9A, and I don't find it obvious how to find the reports that I need. I don't find the tabs and the options that intuitive.
Doing the bank reconciliations are a plus and you can do it with ease. What before was such a daunting task is now done with ease.
Opening client ledgers or fee ledgers results in an error code sometimes.
Soluno also offers excellent integration options with Microsoft Office apps/services such as Outlook and we have had tremendous success incorporating these integrations with our curriculum.
I really don't like that it doesn't pick up a/r's on billing.
Soluno is a great product with superb training and customer service.
This software is not flexible as the other accounting software.
Soluno is a great product with superb training and customer service.
Running reports is helpful, screens are easy to read and navigate, easy to find client matters.
The program is very user friendly. It makes keep track of your time and dockets very seamless and quick.
I am really glad that we ended up with this product.
My overall experience with Soluno would be great. I use it every day and it is straightforward.
An excellent product for law firms, large or small.
With the help of a consultant (Optiable), we were introduced to Soluno. We did our research and spoke with the Soluno team several times in early 2018 to make sure it was a good fit.
It's easy to learn and use and is cloud based. Integrates with NetDocuments.
Zoho Books logo

Zoho Books

4.4
618

Online accounting software for growing businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.2
Pros and Cons from Zoho Books users   
avatar
avatar
avatar
+15
I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive.
To conclude, Zoho Books is easy to understand and its configuration is quick and easy. The automation of the system is great and you save a lot of time.
Bad automatic matching, paypal multi-currency feed all over the place.
That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.
The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices.
Simple, handy software with nice visual graphics: data is accessible and easy to share with other users and specialists.
The weekly log does not allow us to enter our comments and it gets frustrating to open each day entry and enter the comments.
What i liked the most about this software is that is very easy to use and to customize it for you own purpose.
Cost and the ability to build your own integration tools. Compared to other options (unnamed here, but you know who they are), it is VERY cost efficient and effective.
Zoho Books has been great for our business. Helps us keep everything in order with our business finances.
Great value for money and great quality software.
Ease of use, it has all the features I was looking for in an accounting application. The security is another factor I like Zoho Books.
The product is stable, and the company offers solid tech support.
It links with multiple finance and backing systems including local banks making it pretty easy to work with.
This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.
You can integrate easily with other tools, manage your invoices and reimbursements easily using zoho books. Me and my team are really satisfied.
The customer support is also very responsive and usually fixes your worries.
I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive.
To conclude, Zoho Books is easy to understand and its configuration is quick and easy. The automation of the system is great and you save a lot of time.
Bad automatic matching, paypal multi-currency feed all over the place.
That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.
The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices.
Simple, handy software with nice visual graphics: data is accessible and easy to share with other users and specialists.
The weekly log does not allow us to enter our comments and it gets frustrating to open each day entry and enter the comments.
What i liked the most about this software is that is very easy to use and to customize it for you own purpose.
Cost and the ability to build your own integration tools. Compared to other options (unnamed here, but you know who they are), it is VERY cost efficient and effective.
Zoho Books has been great for our business. Helps us keep everything in order with our business finances.
Great value for money and great quality software.
Ease of use, it has all the features I was looking for in an accounting application. The security is another factor I like Zoho Books.
The product is stable, and the company offers solid tech support.
It links with multiple finance and backing systems including local banks making it pretty easy to work with.
This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.
You can integrate easily with other tools, manage your invoices and reimbursements easily using zoho books. Me and my team are really satisfied.
The customer support is also very responsive and usually fixes your worries.
I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive.
To conclude, Zoho Books is easy to understand and its configuration is quick and easy. The automation of the system is great and you save a lot of time.
Bad automatic matching, paypal multi-currency feed all over the place.
That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.
The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices.
Simple, handy software with nice visual graphics: data is accessible and easy to share with other users and specialists.
The weekly log does not allow us to enter our comments and it gets frustrating to open each day entry and enter the comments.
What i liked the most about this software is that is very easy to use and to customize it for you own purpose.
Cost and the ability to build your own integration tools. Compared to other options (unnamed here, but you know who they are), it is VERY cost efficient and effective.
Zoho Books has been great for our business. Helps us keep everything in order with our business finances.
Great value for money and great quality software.
Ease of use, it has all the features I was looking for in an accounting application. The security is another factor I like Zoho Books.
The product is stable, and the company offers solid tech support.
It links with multiple finance and backing systems including local banks making it pretty easy to work with.
This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.
You can integrate easily with other tools, manage your invoices and reimbursements easily using zoho books. Me and my team are really satisfied.
The customer support is also very responsive and usually fixes your worries.
PracticePanther Legal Software logo
4.7
503

Intuitive Cloud-based Law Practice Management Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.6
Pros and Cons from PracticePanther Legal Software users   
avatar
avatar
+15
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
MyCase logo
4.7
681

Practice More, Manage Less.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.6
Pros and Cons from MyCase users   
+15
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
I am worried that quality will decline after the recent buyout.
I think MyCase is very intuitive and they have excellent help when we need it.
I have made a few suggestions over the past few years that would enhance my experience and those have been ignored.
Its ease of use - as we continue to delve more into the functions we are pleased each time.
MyCase enables you to integrate all of the tools you need to run a successful practice. It includes tons of options to make the process flawless, easy, and convenient.
Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips.
This program is much better than anything else I've used by far. The program continues to get better and better, offering new capabilities for law firms regularly.
It's available whenever you need it, wherever you are... it's a lifesaver.
I immediately jumped in and found this program to be ideal to our office setup and super user friendly. Every customer service experience I've had with MyCase has been exceptional.
I most like its ease of use, its comprehensiveness, and its accounting function.
Outstanding practice management at a competitive price.
The software does the billing and case management ok. The price point is very good for this product.
It was especially helpful during the pandemic in that I was able to send new clients contracts for their electronic signature, which is date and time stamped, and integrated into the file.
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
I am worried that quality will decline after the recent buyout.
I think MyCase is very intuitive and they have excellent help when we need it.
I have made a few suggestions over the past few years that would enhance my experience and those have been ignored.
Its ease of use - as we continue to delve more into the functions we are pleased each time.
MyCase enables you to integrate all of the tools you need to run a successful practice. It includes tons of options to make the process flawless, easy, and convenient.
Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips.
This program is much better than anything else I've used by far. The program continues to get better and better, offering new capabilities for law firms regularly.
It's available whenever you need it, wherever you are... it's a lifesaver.
I immediately jumped in and found this program to be ideal to our office setup and super user friendly. Every customer service experience I've had with MyCase has been exceptional.
I most like its ease of use, its comprehensiveness, and its accounting function.
Outstanding practice management at a competitive price.
The software does the billing and case management ok. The price point is very good for this product.
It was especially helpful during the pandemic in that I was able to send new clients contracts for their electronic signature, which is date and time stamped, and integrated into the file.
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
I am worried that quality will decline after the recent buyout.
I think MyCase is very intuitive and they have excellent help when we need it.
I have made a few suggestions over the past few years that would enhance my experience and those have been ignored.
Its ease of use - as we continue to delve more into the functions we are pleased each time.
MyCase enables you to integrate all of the tools you need to run a successful practice. It includes tons of options to make the process flawless, easy, and convenient.
Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips.
This program is much better than anything else I've used by far. The program continues to get better and better, offering new capabilities for law firms regularly.
It's available whenever you need it, wherever you are... it's a lifesaver.
I immediately jumped in and found this program to be ideal to our office setup and super user friendly. Every customer service experience I've had with MyCase has been exceptional.
I most like its ease of use, its comprehensiveness, and its accounting function.
Outstanding practice management at a competitive price.
The software does the billing and case management ok. The price point is very good for this product.
It was especially helpful during the pandemic in that I was able to send new clients contracts for their electronic signature, which is date and time stamped, and integrated into the file.
Quickbooks Online logo
4.3
6.4K

Small business accounting software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.0
Pros and Cons from Quickbooks Online users   
avatar
avatar
+15
It's a user friendly service with great customer care, wonderful service if u have a small business.
This is extremely unprofessional and unacceptable from the company that is supposed to have your books.
Fields to fill and perfectly links the data from one end like ap and AR to the bank reconciliation. Great reports on transactions for the month or period if interest.
The problem is that doing your own taxes online becomes risky the more you have to account for.
We love that it helps us streamline efforts, is easy to use, and is easy to train others on. QuickBooks Online has definitely been one of the best technology pieces of our administration.
Other than tracking my expenditures, the whole system is a pain. Error messages constantly received because "there's a message from your bank" bla bla bla.
This software has a lot of great features, the best of them all is the ability to import data from.
They have the among the worst support I have ever dealt with.
Quickbooks Online has a lot of wonderful features that are super easy to use and deploy in the office. A lot of time is saved with repetitive tasks that eat up a already busy day.
Love that it is cloud-based and can login from anywhere. I love that myself and my team can all be working in the same company file at the same time from wherever we are.
Quickbooks online is super easy to use, offers lots of features and can supports many users. The interface looks amazing.
The ease of integration with our financial institution was outstanding. The amount of time that will be saved on preparing taxes documents is such a blessing.
Not only that but its very intuitive, and simple. I love the help button and search bar which can help you find almost anything.
The ease of use has to be at the top of the list. It is an amazing software to help us keep track of 7 companies.
Fantastic, the customer service team is always available to help if you have any issues.
What I like most about QuickBooks is that it tracks all my expenses. It also tells me what I spent on my savings account and how to save money.
We love the ease of reporting in Quickbooks online and how easily it integrates with our other systems.
Quickbooks is perfect for small businesses who need to track their own expenses to save on costs. It seriously offers so many features and is really everything you will need to manage your expenses.
It's a user friendly service with great customer care, wonderful service if u have a small business.
This is extremely unprofessional and unacceptable from the company that is supposed to have your books.
Fields to fill and perfectly links the data from one end like ap and AR to the bank reconciliation. Great reports on transactions for the month or period if interest.
The problem is that doing your own taxes online becomes risky the more you have to account for.
We love that it helps us streamline efforts, is easy to use, and is easy to train others on. QuickBooks Online has definitely been one of the best technology pieces of our administration.
Other than tracking my expenditures, the whole system is a pain. Error messages constantly received because "there's a message from your bank" bla bla bla.
This software has a lot of great features, the best of them all is the ability to import data from.
They have the among the worst support I have ever dealt with.
Quickbooks Online has a lot of wonderful features that are super easy to use and deploy in the office. A lot of time is saved with repetitive tasks that eat up a already busy day.
Love that it is cloud-based and can login from anywhere. I love that myself and my team can all be working in the same company file at the same time from wherever we are.
Quickbooks online is super easy to use, offers lots of features and can supports many users. The interface looks amazing.
The ease of integration with our financial institution was outstanding. The amount of time that will be saved on preparing taxes documents is such a blessing.
Not only that but its very intuitive, and simple. I love the help button and search bar which can help you find almost anything.
The ease of use has to be at the top of the list. It is an amazing software to help us keep track of 7 companies.
Fantastic, the customer service team is always available to help if you have any issues.
What I like most about QuickBooks is that it tracks all my expenses. It also tells me what I spent on my savings account and how to save money.
We love the ease of reporting in Quickbooks online and how easily it integrates with our other systems.
Quickbooks is perfect for small businesses who need to track their own expenses to save on costs. It seriously offers so many features and is really everything you will need to manage your expenses.
It's a user friendly service with great customer care, wonderful service if u have a small business.
This is extremely unprofessional and unacceptable from the company that is supposed to have your books.
Fields to fill and perfectly links the data from one end like ap and AR to the bank reconciliation. Great reports on transactions for the month or period if interest.
The problem is that doing your own taxes online becomes risky the more you have to account for.
We love that it helps us streamline efforts, is easy to use, and is easy to train others on. QuickBooks Online has definitely been one of the best technology pieces of our administration.
Other than tracking my expenditures, the whole system is a pain. Error messages constantly received because "there's a message from your bank" bla bla bla.
This software has a lot of great features, the best of them all is the ability to import data from.
They have the among the worst support I have ever dealt with.
Quickbooks Online has a lot of wonderful features that are super easy to use and deploy in the office. A lot of time is saved with repetitive tasks that eat up a already busy day.
Love that it is cloud-based and can login from anywhere. I love that myself and my team can all be working in the same company file at the same time from wherever we are.
Quickbooks online is super easy to use, offers lots of features and can supports many users. The interface looks amazing.
The ease of integration with our financial institution was outstanding. The amount of time that will be saved on preparing taxes documents is such a blessing.
Not only that but its very intuitive, and simple. I love the help button and search bar which can help you find almost anything.
The ease of use has to be at the top of the list. It is an amazing software to help us keep track of 7 companies.
Fantastic, the customer service team is always available to help if you have any issues.
What I like most about QuickBooks is that it tracks all my expenses. It also tells me what I spent on my savings account and how to save money.
We love the ease of reporting in Quickbooks online and how easily it integrates with our other systems.
Quickbooks is perfect for small businesses who need to track their own expenses to save on costs. It seriously offers so many features and is really everything you will need to manage your expenses.
Xero logo

Xero

4.4
2.8K

Accounting software for small business

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.0
Pros and Cons from Xero users   
avatar
+15
I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
Really easy to submit expenses, categorise them and check the progress of you submitted expense - super easy to do all from the app.
Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.
Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.
Removing/deleting of transactions and line items are difficult, imported by error and had to delete one by one.
I very much like the ease of uploading expenses to Xero and the fact that you can save photos of your receipts rather than keep loads of paper receipts.
At times it can be frustrating that the only way to deal with customer service is via online, written support.
I think that Xero is easy to use and setup, and the UI is great for beginners to use. Overall very friendly to the eyes.
Xero has been easy to use, it's streamlined our invoicing processes and ensured that the right members of the team all have suitable appropriate access and knows what's happening financially.
Great Small Biz and Association software - Great Price.
I loved how easy it was to integrate XERO with my bank accounts and Paypal.
Solid and simple cloud accounting solution that is easy to navigate and customise.
Xero is easy to use and is widely adopted. It has a nice UI and quite a few different integrations that make keeping it updated easier.
Easy to use and implement and cost is very attractive.
Project tracking and automatic updates. Very supportive & available customer support.
I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
Really easy to submit expenses, categorise them and check the progress of you submitted expense - super easy to do all from the app.
Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.
Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.
Removing/deleting of transactions and line items are difficult, imported by error and had to delete one by one.
I very much like the ease of uploading expenses to Xero and the fact that you can save photos of your receipts rather than keep loads of paper receipts.
At times it can be frustrating that the only way to deal with customer service is via online, written support.
I think that Xero is easy to use and setup, and the UI is great for beginners to use. Overall very friendly to the eyes.
Xero has been easy to use, it's streamlined our invoicing processes and ensured that the right members of the team all have suitable appropriate access and knows what's happening financially.
Great Small Biz and Association software - Great Price.
I loved how easy it was to integrate XERO with my bank accounts and Paypal.
Solid and simple cloud accounting solution that is easy to navigate and customise.
Xero is easy to use and is widely adopted. It has a nice UI and quite a few different integrations that make keeping it updated easier.
Easy to use and implement and cost is very attractive.
Project tracking and automatic updates. Very supportive & available customer support.
I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
Really easy to submit expenses, categorise them and check the progress of you submitted expense - super easy to do all from the app.
Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.
Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.
Removing/deleting of transactions and line items are difficult, imported by error and had to delete one by one.
I very much like the ease of uploading expenses to Xero and the fact that you can save photos of your receipts rather than keep loads of paper receipts.
At times it can be frustrating that the only way to deal with customer service is via online, written support.
I think that Xero is easy to use and setup, and the UI is great for beginners to use. Overall very friendly to the eyes.
Xero has been easy to use, it's streamlined our invoicing processes and ensured that the right members of the team all have suitable appropriate access and knows what's happening financially.
Great Small Biz and Association software - Great Price.
I loved how easy it was to integrate XERO with my bank accounts and Paypal.
Solid and simple cloud accounting solution that is easy to navigate and customise.
Xero is easy to use and is widely adopted. It has a nice UI and quite a few different integrations that make keeping it updated easier.
Easy to use and implement and cost is very attractive.
Project tracking and automatic updates. Very supportive & available customer support.
BQE CORE Suite logo
4.5
738

Time & Billing | Project Management | Accounting

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.6
Pros and Cons from BQE CORE Suite users   
+15
We are still using Quickbooks for accounting for now. The webinars have been great, the support team has been great, our trainer was great.
There are times when a question asked gets bumped up and it takes a long time to correct or answer that you lose track of the problem.
Invoicing is easy and we are impressed with professional looking invoice templates that are easy to read. Also it is easy to manage the outstanding accounts receivable.
The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed).
Each and everyone of them I have interacted over the years have been amazing. All of them in customer service are tremendously helpful in setting up the software for my new firm.
It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising.
Billing process is easy and intuitive as we can provide clients with a detailed invoicing if required. Ability to manage subcontractors pretty much like our employees is very helpful.
We have not had any significant problems over the course of using it. At times the interface does require quite a few clicks to get things done.
The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.
We love the reports and other methods that allows us view the information helpful to make important business decisions.
While I am still learning and looking at how our company can best utilize CORE in all areas, we are definitely benefitting from using it.
We like the reporting features and use them often, the rich billing features as well. It has taken us away from using a separate software for managing contacts, which is very helpful.
Last but not the least we are enjoying excellent customer service and support.
We have used it for quite a few years now and it has given us good insight into the firms overall performance on projects. We have used those results to fine tune or pricing.
My overall experience with Core is great. I think it is more user friendly on the admin side.
We also use the Retainer aspect which is helpful for our clients, much better than trying to keep track of in manually in excel or quickbooks.
We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues.
This custom report is a great tool for us… color coded – RED, showing when over budget (time or ‘not to exceed’ contract fee).
We are still using Quickbooks for accounting for now. The webinars have been great, the support team has been great, our trainer was great.
There are times when a question asked gets bumped up and it takes a long time to correct or answer that you lose track of the problem.
Invoicing is easy and we are impressed with professional looking invoice templates that are easy to read. Also it is easy to manage the outstanding accounts receivable.
The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed).
Each and everyone of them I have interacted over the years have been amazing. All of them in customer service are tremendously helpful in setting up the software for my new firm.
It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising.
Billing process is easy and intuitive as we can provide clients with a detailed invoicing if required. Ability to manage subcontractors pretty much like our employees is very helpful.
We have not had any significant problems over the course of using it. At times the interface does require quite a few clicks to get things done.
The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.
We love the reports and other methods that allows us view the information helpful to make important business decisions.
While I am still learning and looking at how our company can best utilize CORE in all areas, we are definitely benefitting from using it.
We like the reporting features and use them often, the rich billing features as well. It has taken us away from using a separate software for managing contacts, which is very helpful.
Last but not the least we are enjoying excellent customer service and support.
We have used it for quite a few years now and it has given us good insight into the firms overall performance on projects. We have used those results to fine tune or pricing.
My overall experience with Core is great. I think it is more user friendly on the admin side.
We also use the Retainer aspect which is helpful for our clients, much better than trying to keep track of in manually in excel or quickbooks.
We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues.
This custom report is a great tool for us… color coded – RED, showing when over budget (time or ‘not to exceed’ contract fee).
We are still using Quickbooks for accounting for now. The webinars have been great, the support team has been great, our trainer was great.
There are times when a question asked gets bumped up and it takes a long time to correct or answer that you lose track of the problem.
Invoicing is easy and we are impressed with professional looking invoice templates that are easy to read. Also it is easy to manage the outstanding accounts receivable.
The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed).
Each and everyone of them I have interacted over the years have been amazing. All of them in customer service are tremendously helpful in setting up the software for my new firm.
It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising.
Billing process is easy and intuitive as we can provide clients with a detailed invoicing if required. Ability to manage subcontractors pretty much like our employees is very helpful.
We have not had any significant problems over the course of using it. At times the interface does require quite a few clicks to get things done.
The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.
We love the reports and other methods that allows us view the information helpful to make important business decisions.
While I am still learning and looking at how our company can best utilize CORE in all areas, we are definitely benefitting from using it.
We like the reporting features and use them often, the rich billing features as well. It has taken us away from using a separate software for managing contacts, which is very helpful.
Last but not the least we are enjoying excellent customer service and support.
We have used it for quite a few years now and it has given us good insight into the firms overall performance on projects. We have used those results to fine tune or pricing.
My overall experience with Core is great. I think it is more user friendly on the admin side.
We also use the Retainer aspect which is helpful for our clients, much better than trying to keep track of in manually in excel or quickbooks.
We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues.
This custom report is a great tool for us… color coded – RED, showing when over budget (time or ‘not to exceed’ contract fee).
Smokeball logo
4.8
249

Legal productivity software for small law firms.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Smokeball users   
avatar
avatar
+15
I love the ease of use and the ability to always have access to documents even after they are deleted.
Missing deadlines while using this program are hard to come by.
As a sole practitioner I need software that helps keeping my files and billing organized. I have used Smokeball for a few years now and I really appreciate the ease of use and friendly, helpful staff.
Sometimes It can be slow to operate and the interface annoying.
Now I completely love that there are a lot of components to it. I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them.
Lack of notification about the messages inside the network.
Wonderful company, very responsive to requests and support issues. Great product, wish I would have had this years ago.
I am not exaggerating one bit when I tell you that it is as essential to our practice as air. When the pandemic began, other lawyers were struggling to figure out how to work from home.
The benefits of this program have overall created a more effective and productive work environment. The ability to create workflows and stages is very helpful and is used almost everyday.
It's efficient, promotes productivity, and a great organizational tool to keep important and time-sensitive documents at your fingertips.
I am with a small firm, and my time is extremely important, so the AutoTime feature is my absolutely favorite part about Smokeball. It has saved me countless hours on billing.
I cannot say enough good things about the customer service. The representatives are very knowledgeable about the product and extremely responsive to their customers’ need.
This is an amazing program. It takes time to build your templates; however, you have the option to let Smokeball prepare them or they will teach you how to do them yourself.
We have found Smokeball helped us to increase our revenue due to the automatic posting of billable hours. It was easy to learn and the customer service has been great.
Ease of use, excellent and responsive customer service.
They appear to have changed their business model from one that provides software to once that makes money off "lending money. The first account managers were amazing.
I am looking forward to other implementations of integrations with other products in the near future. It is so nice having one program that you use for emails, calendar, case management, and e-filing.
It saves so much time and I am actually enjoying coding the templates myself. Sleek new features help with small law firms organization.
I love the ease of use and the ability to always have access to documents even after they are deleted.
Missing deadlines while using this program are hard to come by.
As a sole practitioner I need software that helps keeping my files and billing organized. I have used Smokeball for a few years now and I really appreciate the ease of use and friendly, helpful staff.
Sometimes It can be slow to operate and the interface annoying.
Now I completely love that there are a lot of components to it. I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them.
Lack of notification about the messages inside the network.
Wonderful company, very responsive to requests and support issues. Great product, wish I would have had this years ago.
I am not exaggerating one bit when I tell you that it is as essential to our practice as air. When the pandemic began, other lawyers were struggling to figure out how to work from home.
The benefits of this program have overall created a more effective and productive work environment. The ability to create workflows and stages is very helpful and is used almost everyday.
It's efficient, promotes productivity, and a great organizational tool to keep important and time-sensitive documents at your fingertips.
I am with a small firm, and my time is extremely important, so the AutoTime feature is my absolutely favorite part about Smokeball. It has saved me countless hours on billing.
I cannot say enough good things about the customer service. The representatives are very knowledgeable about the product and extremely responsive to their customers’ need.
This is an amazing program. It takes time to build your templates; however, you have the option to let Smokeball prepare them or they will teach you how to do them yourself.
We have found Smokeball helped us to increase our revenue due to the automatic posting of billable hours. It was easy to learn and the customer service has been great.
Ease of use, excellent and responsive customer service.
They appear to have changed their business model from one that provides software to once that makes money off "lending money. The first account managers were amazing.
I am looking forward to other implementations of integrations with other products in the near future. It is so nice having one program that you use for emails, calendar, case management, and e-filing.
It saves so much time and I am actually enjoying coding the templates myself. Sleek new features help with small law firms organization.
I love the ease of use and the ability to always have access to documents even after they are deleted.
Missing deadlines while using this program are hard to come by.
As a sole practitioner I need software that helps keeping my files and billing organized. I have used Smokeball for a few years now and I really appreciate the ease of use and friendly, helpful staff.
Sometimes It can be slow to operate and the interface annoying.
Now I completely love that there are a lot of components to it. I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them.
Lack of notification about the messages inside the network.
Wonderful company, very responsive to requests and support issues. Great product, wish I would have had this years ago.
I am not exaggerating one bit when I tell you that it is as essential to our practice as air. When the pandemic began, other lawyers were struggling to figure out how to work from home.
The benefits of this program have overall created a more effective and productive work environment. The ability to create workflows and stages is very helpful and is used almost everyday.
It's efficient, promotes productivity, and a great organizational tool to keep important and time-sensitive documents at your fingertips.
I am with a small firm, and my time is extremely important, so the AutoTime feature is my absolutely favorite part about Smokeball. It has saved me countless hours on billing.
I cannot say enough good things about the customer service. The representatives are very knowledgeable about the product and extremely responsive to their customers’ need.
This is an amazing program. It takes time to build your templates; however, you have the option to let Smokeball prepare them or they will teach you how to do them yourself.
We have found Smokeball helped us to increase our revenue due to the automatic posting of billable hours. It was easy to learn and the customer service has been great.
Ease of use, excellent and responsive customer service.
They appear to have changed their business model from one that provides software to once that makes money off "lending money. The first account managers were amazing.
I am looking forward to other implementations of integrations with other products in the near future. It is so nice having one program that you use for emails, calendar, case management, and e-filing.
It saves so much time and I am actually enjoying coding the templates myself. Sleek new features help with small law firms organization.
Bill4Time logo
4.8
188

Cloud-based time billing software

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.8
Pros and Cons from Bill4Time users   
+15
It is cloud-based, super user friendly (everyone's learning curve has been quite small), supports electronic billing, and gets the job done effectively and efficiently.
Sometimes I lost my last entrance and confused it one to the next one, repeating info.
I like the program and love the support staff. I love a secure platform for my records.
Limited features, no spanish version. Tarif module is limitaed.
This has been a real boon to the practice and I am very happy with this product. The more I dig in the more I realize how helpful this program is to analyze our overall productivity.
Would prefer a report that is more customizable for columns to be displayed. Reports being printed are too limited in presentation.
Bill4Time is easy to use and provides the features that I need for case management. Customer support is outstanding as well.
Hard to get a person on the phone if you have questions.
I especially like that when I have to call for support I actually reach a human who can help me.
Customer support is great. Rarely do I need it, but there is always a human being on the phone to help me.
Ease of use, convenient, moderately priced, smart interface with user . . . just about everything is good.
I like being able to associate budgets to clients. This is very helpful if it involves a fixed bid project.
It works and the support is great for transition and any other in stream issues.
Bill4TIme has/supports API's, which allow client and matter data to be fetched for use in other systems, like a practice management suite. The integration with QuickBooks works well.
I set everything up on my own and have managed to easily use it with little need for support. And it is a great value.
Simplicity of real time time entry and accessibility via the cloud. I also like that it integrates with my bookkeeper's accounting software.
Its user friendly approach and easy to insert the data and get output and various reports for analysis on real time basis.
Very user friendly software. When I first started with the firm a co-worker showed me how to maneuver in bill4Time.
It is cloud-based, super user friendly (everyone's learning curve has been quite small), supports electronic billing, and gets the job done effectively and efficiently.
Sometimes I lost my last entrance and confused it one to the next one, repeating info.
I like the program and love the support staff. I love a secure platform for my records.
Limited features, no spanish version. Tarif module is limitaed.
This has been a real boon to the practice and I am very happy with this product. The more I dig in the more I realize how helpful this program is to analyze our overall productivity.
Would prefer a report that is more customizable for columns to be displayed. Reports being printed are too limited in presentation.
Bill4Time is easy to use and provides the features that I need for case management. Customer support is outstanding as well.
Hard to get a person on the phone if you have questions.
I especially like that when I have to call for support I actually reach a human who can help me.
Customer support is great. Rarely do I need it, but there is always a human being on the phone to help me.
Ease of use, convenient, moderately priced, smart interface with user . . . just about everything is good.
I like being able to associate budgets to clients. This is very helpful if it involves a fixed bid project.
It works and the support is great for transition and any other in stream issues.
Bill4TIme has/supports API's, which allow client and matter data to be fetched for use in other systems, like a practice management suite. The integration with QuickBooks works well.
I set everything up on my own and have managed to easily use it with little need for support. And it is a great value.
Simplicity of real time time entry and accessibility via the cloud. I also like that it integrates with my bookkeeper's accounting software.
Its user friendly approach and easy to insert the data and get output and various reports for analysis on real time basis.
Very user friendly software. When I first started with the firm a co-worker showed me how to maneuver in bill4Time.
It is cloud-based, super user friendly (everyone's learning curve has been quite small), supports electronic billing, and gets the job done effectively and efficiently.
Sometimes I lost my last entrance and confused it one to the next one, repeating info.
I like the program and love the support staff. I love a secure platform for my records.
Limited features, no spanish version. Tarif module is limitaed.
This has been a real boon to the practice and I am very happy with this product. The more I dig in the more I realize how helpful this program is to analyze our overall productivity.
Would prefer a report that is more customizable for columns to be displayed. Reports being printed are too limited in presentation.
Bill4Time is easy to use and provides the features that I need for case management. Customer support is outstanding as well.
Hard to get a person on the phone if you have questions.
I especially like that when I have to call for support I actually reach a human who can help me.
Customer support is great. Rarely do I need it, but there is always a human being on the phone to help me.
Ease of use, convenient, moderately priced, smart interface with user . . . just about everything is good.
I like being able to associate budgets to clients. This is very helpful if it involves a fixed bid project.
It works and the support is great for transition and any other in stream issues.
Bill4TIme has/supports API's, which allow client and matter data to be fetched for use in other systems, like a practice management suite. The integration with QuickBooks works well.
I set everything up on my own and have managed to easily use it with little need for support. And it is a great value.
Simplicity of real time time entry and accessibility via the cloud. I also like that it integrates with my bookkeeper's accounting software.
Its user friendly approach and easy to insert the data and get output and various reports for analysis on real time basis.
Very user friendly software. When I first started with the firm a co-worker showed me how to maneuver in bill4Time.
TrustBooks logo
5.0
107

Accounting software for law firms and individual attorneys

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.9
    Features
    4.9
    Customer support
    5.0
Pros and Cons from TrustBooks users   
+15
Plus, it allows me to upload my statements for easy reference. I highly recommend it and would encourage all of my colleagues to use it, whether a big firm or small firm like myself.
When I purchased Trustbooks, my accounts were a mess.
From the day we signed up, Trustbooks' support team has been awesome. Their assistance in the conversion from our old pencil and paper system was amazing.
Slight delay (couple minutes) when syncing between CRM and Trustbooks.
I love the team I work with and I love knowing my trust accounts are all set. It’s super easy to use which I love.
I have a hard time locating client files without going page by page until I find their name.
I use Trustbooks to manage all trust accounting and I love the ease and simplicity of working with them, then they report to the State Bar on my behalf. Customer support is responsive and helpful.
We were often behind on our reconciliation requirements which means trouble.
Superb bank reconciliation detailed reports, including three-way reconciliation; 5. Ability to print of a client's ledger by itself; 6.
I love the ease and integration from LawPay. The program has saved me a lot of time and money.
My experience has been great. Whenever I get a new Lay Firm client that wants me to provide trust accounting services I recommend and require them to have a TrustBooks subscription.
Trustbooks is the best solution I've found to ensure that my trust accounting is accurate, and remains in compliance with Bar rules. In the past, I've attempted to use Excel and Quickbooks.
I love how easy it is to reconcile our IOLTA accounts and have accurate information about how much each of our clients has in their accounts.
Navigating within the program is very easy and the support I got in the initial set-up was amazing.
TrustBooks is easy to use and very user friendly. When I run into an issue, customer service is prompt and helpful.
The onboarding process was simple and straightforward. The program automates important record-keeping and reconciliation tasks that are important to complete regularly.
Our office likes this product so much that we recently purchased a second version for our 2nd office in an additional county. You definitely get your money's worth with this product.
The integration feature with LawPay has also been very helpful in keeping track of incoming payments.
Plus, it allows me to upload my statements for easy reference. I highly recommend it and would encourage all of my colleagues to use it, whether a big firm or small firm like myself.
When I purchased Trustbooks, my accounts were a mess.
From the day we signed up, Trustbooks' support team has been awesome. Their assistance in the conversion from our old pencil and paper system was amazing.
Slight delay (couple minutes) when syncing between CRM and Trustbooks.
I love the team I work with and I love knowing my trust accounts are all set. It’s super easy to use which I love.
I have a hard time locating client files without going page by page until I find their name.
I use Trustbooks to manage all trust accounting and I love the ease and simplicity of working with them, then they report to the State Bar on my behalf. Customer support is responsive and helpful.
We were often behind on our reconciliation requirements which means trouble.
Superb bank reconciliation detailed reports, including three-way reconciliation; 5. Ability to print of a client's ledger by itself; 6.
I love the ease and integration from LawPay. The program has saved me a lot of time and money.
My experience has been great. Whenever I get a new Lay Firm client that wants me to provide trust accounting services I recommend and require them to have a TrustBooks subscription.
Trustbooks is the best solution I've found to ensure that my trust accounting is accurate, and remains in compliance with Bar rules. In the past, I've attempted to use Excel and Quickbooks.
I love how easy it is to reconcile our IOLTA accounts and have accurate information about how much each of our clients has in their accounts.
Navigating within the program is very easy and the support I got in the initial set-up was amazing.
TrustBooks is easy to use and very user friendly. When I run into an issue, customer service is prompt and helpful.
The onboarding process was simple and straightforward. The program automates important record-keeping and reconciliation tasks that are important to complete regularly.
Our office likes this product so much that we recently purchased a second version for our 2nd office in an additional county. You definitely get your money's worth with this product.
The integration feature with LawPay has also been very helpful in keeping track of incoming payments.
Plus, it allows me to upload my statements for easy reference. I highly recommend it and would encourage all of my colleagues to use it, whether a big firm or small firm like myself.
When I purchased Trustbooks, my accounts were a mess.
From the day we signed up, Trustbooks' support team has been awesome. Their assistance in the conversion from our old pencil and paper system was amazing.
Slight delay (couple minutes) when syncing between CRM and Trustbooks.
I love the team I work with and I love knowing my trust accounts are all set. It’s super easy to use which I love.
I have a hard time locating client files without going page by page until I find their name.
I use Trustbooks to manage all trust accounting and I love the ease and simplicity of working with them, then they report to the State Bar on my behalf. Customer support is responsive and helpful.
We were often behind on our reconciliation requirements which means trouble.
Superb bank reconciliation detailed reports, including three-way reconciliation; 5. Ability to print of a client's ledger by itself; 6.
I love the ease and integration from LawPay. The program has saved me a lot of time and money.
My experience has been great. Whenever I get a new Lay Firm client that wants me to provide trust accounting services I recommend and require them to have a TrustBooks subscription.
Trustbooks is the best solution I've found to ensure that my trust accounting is accurate, and remains in compliance with Bar rules. In the past, I've attempted to use Excel and Quickbooks.
I love how easy it is to reconcile our IOLTA accounts and have accurate information about how much each of our clients has in their accounts.
Navigating within the program is very easy and the support I got in the initial set-up was amazing.
TrustBooks is easy to use and very user friendly. When I run into an issue, customer service is prompt and helpful.
The onboarding process was simple and straightforward. The program automates important record-keeping and reconciliation tasks that are important to complete regularly.
Our office likes this product so much that we recently purchased a second version for our 2nd office in an additional county. You definitely get your money's worth with this product.
The integration feature with LawPay has also been very helpful in keeping track of incoming payments.
CARET Legal logo
4.5
129

Legal software solution that creates space for what matters

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.6
Pros and Cons from CARET Legal users   
+15
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
LeanLaw logo
4.7
93

Legal billing software for small to mid-sized law firms.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.8
Pros and Cons from LeanLaw users   
+15
I love that you can create a client and have it automatically be added to the QBO customer list. Support staff is friendly, helpful and very responsive.
I think the fact that I have to pay for Quickbook Online, which I repeat I hate, in order to use LeanLaw is an additional cost that I do not feel like I should have to pay.
Easy to use, intuitive, top notch support for the occasional issue, which has been rare. Integration with QuickBooks is pretty well seamless, makes time keeping and billing very easy.
I have problems when implementing specific time entries.
Overall it has been pretty good, there are a lot of useful features and is mostly much faster than PCLaw.
But that's as much a QB problem as LL. Not a full-blown practice manager, but I knew that going in.
I love how it interfaces with Quickbooks. I like how simple it is to enter different types of fees and expenses.
The calendar was hard to read. There wasnt much on note taking for the individual cases.
Great option for small firms to manage timekeeping and invoicing for their firm. Discounts for QuickBooks are also helpful.
I have only needed customer service once or twice over the past year or so I have used the product and both times, LeanLaw was extremely responsive and helpful.
We have found the company very responsive and helpful.
The timekeeping features give attorneys everything they need to manage tracking billable hours. That it is integrated with Quickbooks is an amazing feature.
It has significantly reduced the time it takes to run billing each month and the timekeeping feature is very easy to use. I'm told the customer service is excellent.
It's easy to learn and use. The web-based interface is clean and simple and easy to read and use.
LeanLaw is easy to navigate, integrates really well with Quickbooks and their customer service reps are very responsive.
LeanLaw is intuitive and simple. LeanLaw seems to have been set up with great attention to how attorneys actually work.
I like that it is cloud-based and online, this way we can use it from anywhere. This makes it easier for the timekeepers to post their dockets and for me to use it from home.
I much prefer it to the other systems I've used, b/c it is more cost effective and does what I need it to do.
I love that you can create a client and have it automatically be added to the QBO customer list. Support staff is friendly, helpful and very responsive.
I think the fact that I have to pay for Quickbook Online, which I repeat I hate, in order to use LeanLaw is an additional cost that I do not feel like I should have to pay.
Easy to use, intuitive, top notch support for the occasional issue, which has been rare. Integration with QuickBooks is pretty well seamless, makes time keeping and billing very easy.
I have problems when implementing specific time entries.
Overall it has been pretty good, there are a lot of useful features and is mostly much faster than PCLaw.
But that's as much a QB problem as LL. Not a full-blown practice manager, but I knew that going in.
I love how it interfaces with Quickbooks. I like how simple it is to enter different types of fees and expenses.
The calendar was hard to read. There wasnt much on note taking for the individual cases.
Great option for small firms to manage timekeeping and invoicing for their firm. Discounts for QuickBooks are also helpful.
I have only needed customer service once or twice over the past year or so I have used the product and both times, LeanLaw was extremely responsive and helpful.
We have found the company very responsive and helpful.
The timekeeping features give attorneys everything they need to manage tracking billable hours. That it is integrated with Quickbooks is an amazing feature.
It has significantly reduced the time it takes to run billing each month and the timekeeping feature is very easy to use. I'm told the customer service is excellent.
It's easy to learn and use. The web-based interface is clean and simple and easy to read and use.
LeanLaw is easy to navigate, integrates really well with Quickbooks and their customer service reps are very responsive.
LeanLaw is intuitive and simple. LeanLaw seems to have been set up with great attention to how attorneys actually work.
I like that it is cloud-based and online, this way we can use it from anywhere. This makes it easier for the timekeepers to post their dockets and for me to use it from home.
I much prefer it to the other systems I've used, b/c it is more cost effective and does what I need it to do.
I love that you can create a client and have it automatically be added to the QBO customer list. Support staff is friendly, helpful and very responsive.
I think the fact that I have to pay for Quickbook Online, which I repeat I hate, in order to use LeanLaw is an additional cost that I do not feel like I should have to pay.
Easy to use, intuitive, top notch support for the occasional issue, which has been rare. Integration with QuickBooks is pretty well seamless, makes time keeping and billing very easy.
I have problems when implementing specific time entries.
Overall it has been pretty good, there are a lot of useful features and is mostly much faster than PCLaw.
But that's as much a QB problem as LL. Not a full-blown practice manager, but I knew that going in.
I love how it interfaces with Quickbooks. I like how simple it is to enter different types of fees and expenses.
The calendar was hard to read. There wasnt much on note taking for the individual cases.
Great option for small firms to manage timekeeping and invoicing for their firm. Discounts for QuickBooks are also helpful.
I have only needed customer service once or twice over the past year or so I have used the product and both times, LeanLaw was extremely responsive and helpful.
We have found the company very responsive and helpful.
The timekeeping features give attorneys everything they need to manage tracking billable hours. That it is integrated with Quickbooks is an amazing feature.
It has significantly reduced the time it takes to run billing each month and the timekeeping feature is very easy to use. I'm told the customer service is excellent.
It's easy to learn and use. The web-based interface is clean and simple and easy to read and use.
LeanLaw is easy to navigate, integrates really well with Quickbooks and their customer service reps are very responsive.
LeanLaw is intuitive and simple. LeanLaw seems to have been set up with great attention to how attorneys actually work.
I like that it is cloud-based and online, this way we can use it from anywhere. This makes it easier for the timekeepers to post their dockets and for me to use it from home.
I much prefer it to the other systems I've used, b/c it is more cost effective and does what I need it to do.
AbacusLaw logo
3.9
374

Law practice management for future-focused firms

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.6
    Ease of use
    3.7
    Features
    3.8
    Customer support
    4.0
Pros and Cons from AbacusLaw users   
avatar
+15
We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and it’s clear and easy system.
Technical support is sad. So many of the people we get have no idea what the problems are or why the program is doing something it should not be.
I love the ability to change the screens to suit our needs and the ability to create and run simply reports on my own without having to pay a fortune to have one created.
This can be frustrating and annoying. When updates are made, we are not notified of the changes and must learn how to use or work around those changes.
It has grown with us over the years and is consistently updated. In addition it has outstanding customer service.
After we upgraded, AbacusLaw has been terrible. It changed the decade from "19" to "20" in all client birth years, which will have to be corrected manually.
Great and simple product but powerful in that it tracks everything for you.
Abacus is counter-intuitive and I wasted lots of Staff and Attorney time trying to integrate it into my practice.
Abacus has been a great experience. Customer Service is excellent also.
As soon has my MS Office and Norton Antivirus stopped working after the installation, I requested to cancel. The salesperson said ok.
It takes care of everything from daily time tickets to billing and accounts payable. It is the comprehensive solution to running our small law office.
Ours is a small office and we don't have anyone on staff with those capabilities. However, we consider this a business cost and have never had any major problems once the work is done.
I also like having the ability to clone entries rather than entering the information again.
This software is the worst case management software I have used. The software repeatedly freezes and it is not intuitive or user friendly.
It's user friendly which helps since I have a lot of calendaring to do each day.
The time and billing feature is difficult to figure out especially for a solo practice firm.
Abacus has a lot of integrations it makes it easy to use. We love the outlook integration which links emails.
They answer their phone right away too. The cost is pretty fair.
We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and it’s clear and easy system.
Technical support is sad. So many of the people we get have no idea what the problems are or why the program is doing something it should not be.
I love the ability to change the screens to suit our needs and the ability to create and run simply reports on my own without having to pay a fortune to have one created.
This can be frustrating and annoying. When updates are made, we are not notified of the changes and must learn how to use or work around those changes.
It has grown with us over the years and is consistently updated. In addition it has outstanding customer service.
After we upgraded, AbacusLaw has been terrible. It changed the decade from "19" to "20" in all client birth years, which will have to be corrected manually.
Great and simple product but powerful in that it tracks everything for you.
Abacus is counter-intuitive and I wasted lots of Staff and Attorney time trying to integrate it into my practice.
Abacus has been a great experience. Customer Service is excellent also.
As soon has my MS Office and Norton Antivirus stopped working after the installation, I requested to cancel. The salesperson said ok.
It takes care of everything from daily time tickets to billing and accounts payable. It is the comprehensive solution to running our small law office.
Ours is a small office and we don't have anyone on staff with those capabilities. However, we consider this a business cost and have never had any major problems once the work is done.
I also like having the ability to clone entries rather than entering the information again.
This software is the worst case management software I have used. The software repeatedly freezes and it is not intuitive or user friendly.
It's user friendly which helps since I have a lot of calendaring to do each day.
The time and billing feature is difficult to figure out especially for a solo practice firm.
Abacus has a lot of integrations it makes it easy to use. We love the outlook integration which links emails.
They answer their phone right away too. The cost is pretty fair.
We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and it’s clear and easy system.
Technical support is sad. So many of the people we get have no idea what the problems are or why the program is doing something it should not be.
I love the ability to change the screens to suit our needs and the ability to create and run simply reports on my own without having to pay a fortune to have one created.
This can be frustrating and annoying. When updates are made, we are not notified of the changes and must learn how to use or work around those changes.
It has grown with us over the years and is consistently updated. In addition it has outstanding customer service.
After we upgraded, AbacusLaw has been terrible. It changed the decade from "19" to "20" in all client birth years, which will have to be corrected manually.
Great and simple product but powerful in that it tracks everything for you.
Abacus is counter-intuitive and I wasted lots of Staff and Attorney time trying to integrate it into my practice.
Abacus has been a great experience. Customer Service is excellent also.
As soon has my MS Office and Norton Antivirus stopped working after the installation, I requested to cancel. The salesperson said ok.
It takes care of everything from daily time tickets to billing and accounts payable. It is the comprehensive solution to running our small law office.
Ours is a small office and we don't have anyone on staff with those capabilities. However, we consider this a business cost and have never had any major problems once the work is done.
I also like having the ability to clone entries rather than entering the information again.
This software is the worst case management software I have used. The software repeatedly freezes and it is not intuitive or user friendly.
It's user friendly which helps since I have a lot of calendaring to do each day.
The time and billing feature is difficult to figure out especially for a solo practice firm.
Abacus has a lot of integrations it makes it easy to use. We love the outlook integration which links emails.
They answer their phone right away too. The cost is pretty fair.
CaseFox logo
4.5
96

Web-based legal billing software for lawyers, CPAs, & more

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.4
Pros and Cons from CaseFox users   
avatar
+15
For the same price I was paying, Casefox provides the formatting I need, plus provides far greater functionality. My greatest praise is for its Customer Support.
I have only experience one system outage in the 2+ years I have been using the software. Unfortunately, such an occurrence happens at the most inconvenient times.
Great software, they always help when we need it, and have actually modified our program for us. Way better than software we used that was 3 times the price.
The interface changed and its completely unusable, clunky, unworthy, and confusing. If I could fire Casefox today, I would, but you have all my data, so I I can't.
Customer service is excellent they respond very quickly and are very open to suggestions on ways to improve the software.
Three things: there are typos, the bills looked rather unprofessional, and it often glitches. You can tell that it is created and managed by an offshore team because of the English typos.
We find it completely intuitive to use, and it has really cut down on the time we spend on billing. We also appreciate that it is cost effective, and accessible from anywhere.
This makes it difficult for me to use the software for invoicing as I cannot present reports or invoices in English in my country.
This keeps us much more organized, and being able to access it from pretty much any computer is great. I have not tried this with a phone.
I have received excellent service everytime that I have needed it. Each time they took my stress level down several notches by helping me deleting closed cases and getting my entries correct.
Case Fox is easy to use, keeps track of everything. The mobile app is great for checking on the telephone if not near a computer.
Great product for the price with necessary features.
I like that CaseFox contains all of the features I would need for basic case management in their free offering.
The linkages within the software allow it to play well in the office tools environment. Integrations to MSOffice, Quickbooks and Dropbox are well accepted.
It seems to do everything we need. Customer Support is top notch.
On top of that, I had some integration problems with my other bookkeeping software and the CaseFox staff were incredibly quick to accommodate my needs. CaseFox is also super affordable.
The invoices are accurate and come out looking very professional. It also tracks my trust account and reflects additions and withdrawals from the account for the clients.
User-friendly, intuitive, easy to fix mistakes...and, of course, the price.
For the same price I was paying, Casefox provides the formatting I need, plus provides far greater functionality. My greatest praise is for its Customer Support.
I have only experience one system outage in the 2+ years I have been using the software. Unfortunately, such an occurrence happens at the most inconvenient times.
Great software, they always help when we need it, and have actually modified our program for us. Way better than software we used that was 3 times the price.
The interface changed and its completely unusable, clunky, unworthy, and confusing. If I could fire Casefox today, I would, but you have all my data, so I I can't.
Customer service is excellent they respond very quickly and are very open to suggestions on ways to improve the software.
Three things: there are typos, the bills looked rather unprofessional, and it often glitches. You can tell that it is created and managed by an offshore team because of the English typos.
We find it completely intuitive to use, and it has really cut down on the time we spend on billing. We also appreciate that it is cost effective, and accessible from anywhere.
This makes it difficult for me to use the software for invoicing as I cannot present reports or invoices in English in my country.
This keeps us much more organized, and being able to access it from pretty much any computer is great. I have not tried this with a phone.
I have received excellent service everytime that I have needed it. Each time they took my stress level down several notches by helping me deleting closed cases and getting my entries correct.
Case Fox is easy to use, keeps track of everything. The mobile app is great for checking on the telephone if not near a computer.
Great product for the price with necessary features.
I like that CaseFox contains all of the features I would need for basic case management in their free offering.
The linkages within the software allow it to play well in the office tools environment. Integrations to MSOffice, Quickbooks and Dropbox are well accepted.
It seems to do everything we need. Customer Support is top notch.
On top of that, I had some integration problems with my other bookkeeping software and the CaseFox staff were incredibly quick to accommodate my needs. CaseFox is also super affordable.
The invoices are accurate and come out looking very professional. It also tracks my trust account and reflects additions and withdrawals from the account for the clients.
User-friendly, intuitive, easy to fix mistakes...and, of course, the price.
For the same price I was paying, Casefox provides the formatting I need, plus provides far greater functionality. My greatest praise is for its Customer Support.
I have only experience one system outage in the 2+ years I have been using the software. Unfortunately, such an occurrence happens at the most inconvenient times.
Great software, they always help when we need it, and have actually modified our program for us. Way better than software we used that was 3 times the price.
The interface changed and its completely unusable, clunky, unworthy, and confusing. If I could fire Casefox today, I would, but you have all my data, so I I can't.
Customer service is excellent they respond very quickly and are very open to suggestions on ways to improve the software.
Three things: there are typos, the bills looked rather unprofessional, and it often glitches. You can tell that it is created and managed by an offshore team because of the English typos.
We find it completely intuitive to use, and it has really cut down on the time we spend on billing. We also appreciate that it is cost effective, and accessible from anywhere.
This makes it difficult for me to use the software for invoicing as I cannot present reports or invoices in English in my country.
This keeps us much more organized, and being able to access it from pretty much any computer is great. I have not tried this with a phone.
I have received excellent service everytime that I have needed it. Each time they took my stress level down several notches by helping me deleting closed cases and getting my entries correct.
Case Fox is easy to use, keeps track of everything. The mobile app is great for checking on the telephone if not near a computer.
Great product for the price with necessary features.
I like that CaseFox contains all of the features I would need for basic case management in their free offering.
The linkages within the software allow it to play well in the office tools environment. Integrations to MSOffice, Quickbooks and Dropbox are well accepted.
It seems to do everything we need. Customer Support is top notch.
On top of that, I had some integration problems with my other bookkeeping software and the CaseFox staff were incredibly quick to accommodate my needs. CaseFox is also super affordable.
The invoices are accurate and come out looking very professional. It also tracks my trust account and reflects additions and withdrawals from the account for the clients.
User-friendly, intuitive, easy to fix mistakes...and, of course, the price.
Actionstep logo
4.3
129

Build your firm advantage with Actionstep.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.9
    Features
    4.1
    Customer support
    3.9
Pros and Cons from Actionstep users   
avatar
+15
The system is a great concept. Great robust software that, if working properly, would allow practitioners to set up what they want by way of workflows and templates for each practice area.
There are no workable precedents in my field (conveyancing – I also pay $49 for the add on). I found errors in the documents and some documents are out of date (by a number of years - and versions).
The great strength of Actionstep is its flexibility and the ability to be quickly adapted as the business requirements change.
I do not have an 'accounts' menu. The software has bugs and Actionstep are incapable of fixing them.
The search feature is fantastic, I like the website design, I like the customer service.
The only con is the lack of an integration between Actionstep and Adobe software.
I like the ease of use and intuitive format of the software. I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best.
Searching for documents is useless. Searching for contacts by employer/place of work is impossible.
The automation is fantastic. Once you learn how to use the triggers and actions effectively you can run a much smoother operation.
Adding things can be difficult, it can be very slow and freeze. It is difficult to load letter heads etc if they are not the selected size.
The features and functionality built in to Actionstep are amazing.
The lack of cohesion between. Actionstep (ie the software provider).
I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users was very helpful.
The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff.
I believe this is one of the best practice management programs available at a reasonable cost.
You can set tasks and monitor the step a matter is on with ease.
I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good.
Improved over time; Covers all requirements; Integrates well with MS Office.
The system is a great concept. Great robust software that, if working properly, would allow practitioners to set up what they want by way of workflows and templates for each practice area.
There are no workable precedents in my field (conveyancing – I also pay $49 for the add on). I found errors in the documents and some documents are out of date (by a number of years - and versions).
The great strength of Actionstep is its flexibility and the ability to be quickly adapted as the business requirements change.
I do not have an 'accounts' menu. The software has bugs and Actionstep are incapable of fixing them.
The search feature is fantastic, I like the website design, I like the customer service.
The only con is the lack of an integration between Actionstep and Adobe software.
I like the ease of use and intuitive format of the software. I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best.
Searching for documents is useless. Searching for contacts by employer/place of work is impossible.
The automation is fantastic. Once you learn how to use the triggers and actions effectively you can run a much smoother operation.
Adding things can be difficult, it can be very slow and freeze. It is difficult to load letter heads etc if they are not the selected size.
The features and functionality built in to Actionstep are amazing.
The lack of cohesion between. Actionstep (ie the software provider).
I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users was very helpful.
The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff.
I believe this is one of the best practice management programs available at a reasonable cost.
You can set tasks and monitor the step a matter is on with ease.
I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good.
Improved over time; Covers all requirements; Integrates well with MS Office.
The system is a great concept. Great robust software that, if working properly, would allow practitioners to set up what they want by way of workflows and templates for each practice area.
There are no workable precedents in my field (conveyancing – I also pay $49 for the add on). I found errors in the documents and some documents are out of date (by a number of years - and versions).
The great strength of Actionstep is its flexibility and the ability to be quickly adapted as the business requirements change.
I do not have an 'accounts' menu. The software has bugs and Actionstep are incapable of fixing them.
The search feature is fantastic, I like the website design, I like the customer service.
The only con is the lack of an integration between Actionstep and Adobe software.
I like the ease of use and intuitive format of the software. I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best.
Searching for documents is useless. Searching for contacts by employer/place of work is impossible.
The automation is fantastic. Once you learn how to use the triggers and actions effectively you can run a much smoother operation.
Adding things can be difficult, it can be very slow and freeze. It is difficult to load letter heads etc if they are not the selected size.
The features and functionality built in to Actionstep are amazing.
The lack of cohesion between. Actionstep (ie the software provider).
I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users was very helpful.
The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff.
I believe this is one of the best practice management programs available at a reasonable cost.
You can set tasks and monitor the step a matter is on with ease.
I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good.
Improved over time; Covers all requirements; Integrates well with MS Office.
uLawPractice logo
4.6
80

Manage What Matters, ANYWhere (Practice Mgmt & Legal Acc)

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.2
    Features
    4.5
    Customer support
    4.8
Pros and Cons from uLawPractice users   
+15
I love everything about the software. It is easy to navigate and if you are unsure of where to locate certain things, their customer service support is excellent; even assisting after hours.
Some of the features seems to be irreversible, which makes error correction difficult and sometimes impossible.
The people who run it genuinely care about the quality - and it shows. It's a well-designed product that just keeps getting better.
The set up of accounts can be confusing to clients.
The support team is great and very helpful. They are usually available to assist me by phone if I need it and have always responded well to my feedback.
Also, errors cannot be simply deleted but additional correcting entries are required. That is the nature of a database.
I like that this software is extremely user friendly.
It was just a bit challenging to learn how to use it at the beginning. Other than that, no flaws.
ULaw Practice is Intuitive, Inexpensive, and Simply Great for Legal Practice Management.
I appreciate the support I received when I had some issues with ulaw, they are very knowledgeable and solves my issues within couple hours.
Price and customer service is good and comparable.
They usually send very helpful videos in response to your request for help. Also, when necessary, they assist you over the phone and talk you through your problem.
Integration with various cloud storage solutions (e.g. Google Drive, Dropbox etc.). Easy customization capability.
I also really enjoy that it is web based and that I can access the software from anywhere.
I asked that a few changes be made in order to satisfy the requirements of the Law Society after a spot audit and they took action right away and made me feel much more at ease.
It securely integrates all silos of practice management into a unified interface that can be securely accessed from any browser and mobile devices.
It is LSO complaint and easy to use. I love that I do not need a bookkeeper and can view my business on a regular basis through Ulaw insights.
Absolutely Necessary for All Legal Practitioners.
I love everything about the software. It is easy to navigate and if you are unsure of where to locate certain things, their customer service support is excellent; even assisting after hours.
Some of the features seems to be irreversible, which makes error correction difficult and sometimes impossible.
The people who run it genuinely care about the quality - and it shows. It's a well-designed product that just keeps getting better.
The set up of accounts can be confusing to clients.
The support team is great and very helpful. They are usually available to assist me by phone if I need it and have always responded well to my feedback.
Also, errors cannot be simply deleted but additional correcting entries are required. That is the nature of a database.
I like that this software is extremely user friendly.
It was just a bit challenging to learn how to use it at the beginning. Other than that, no flaws.
ULaw Practice is Intuitive, Inexpensive, and Simply Great for Legal Practice Management.
I appreciate the support I received when I had some issues with ulaw, they are very knowledgeable and solves my issues within couple hours.
Price and customer service is good and comparable.
They usually send very helpful videos in response to your request for help. Also, when necessary, they assist you over the phone and talk you through your problem.
Integration with various cloud storage solutions (e.g. Google Drive, Dropbox etc.). Easy customization capability.
I also really enjoy that it is web based and that I can access the software from anywhere.
I asked that a few changes be made in order to satisfy the requirements of the Law Society after a spot audit and they took action right away and made me feel much more at ease.
It securely integrates all silos of practice management into a unified interface that can be securely accessed from any browser and mobile devices.
It is LSO complaint and easy to use. I love that I do not need a bookkeeper and can view my business on a regular basis through Ulaw insights.
Absolutely Necessary for All Legal Practitioners.
I love everything about the software. It is easy to navigate and if you are unsure of where to locate certain things, their customer service support is excellent; even assisting after hours.
Some of the features seems to be irreversible, which makes error correction difficult and sometimes impossible.
The people who run it genuinely care about the quality - and it shows. It's a well-designed product that just keeps getting better.
The set up of accounts can be confusing to clients.
The support team is great and very helpful. They are usually available to assist me by phone if I need it and have always responded well to my feedback.
Also, errors cannot be simply deleted but additional correcting entries are required. That is the nature of a database.
I like that this software is extremely user friendly.
It was just a bit challenging to learn how to use it at the beginning. Other than that, no flaws.
ULaw Practice is Intuitive, Inexpensive, and Simply Great for Legal Practice Management.
I appreciate the support I received when I had some issues with ulaw, they are very knowledgeable and solves my issues within couple hours.
Price and customer service is good and comparable.
They usually send very helpful videos in response to your request for help. Also, when necessary, they assist you over the phone and talk you through your problem.
Integration with various cloud storage solutions (e.g. Google Drive, Dropbox etc.). Easy customization capability.
I also really enjoy that it is web based and that I can access the software from anywhere.
I asked that a few changes be made in order to satisfy the requirements of the Law Society after a spot audit and they took action right away and made me feel much more at ease.
It securely integrates all silos of practice management into a unified interface that can be securely accessed from any browser and mobile devices.
It is LSO complaint and easy to use. I love that I do not need a bookkeeper and can view my business on a regular basis through Ulaw insights.
Absolutely Necessary for All Legal Practitioners.
Lawcus logo
4.8
50

A new and better way to run your law firm remotely!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Lawcus users   
avatar
+15
This software has been great so far for being able to see the status of my business and helping me stay on top of my work.
Unlike most programs, which are (poor) billing software with other (poor) things built around it, Lawcus is a CRM and Project Management tool.
The customer service is incredibly responsive and helpful. I don't have anything other than great things to say about Lawcus.
There were some functions missing that have since been added.
They are quickly responsive, dedicated to ongoing improvement, and overall incredibly helpful. We highly recommend Lawcus.
The problem with the accounting, we had problem linking with QB but now its fine.
It's modern in function and appearance, fairly easy to use, and the customer support is FANTASTIC. I switched from Clio to this software because I like all the customizations.
But their responsiveness in problem resolution is unparalleled.
We recently switched to Lawcus from another legal software product. We are very happy with the integration and ability to automate tasks.
The ease of use with the product, the fact that it encompasses so many aspects of what we need to do every day while reducing the number of apps in the meantime, make it a fantastic product.
I liked the most that the software is easy to use, and helps you visualize my practice.
Everytime I try something new, I am easily able to figure it out. I am not that tech saavy so its so nice that its so easy.
The software is easy to use and understand. It's flexible and you can create your desired workflows and processes with it.
Best legal management software, especially for your money.
I've searched for a CRM that's easily integrated with law practice management software without a big upfront expenditure. Lawcus has built-in CRM in addition to great reporting and automation.
My overall experience with Lawcus has been great and I anticipate staying with the software for a long time to come.
I love the kanban view of my pipelines, the workflow automations, dynamic merge fields, relationships, tags, intake forms and most of all, lead tracking and the dashboard.
If I could give higher than 5 stars I would. This software does the work of 2-3 software combined and does it well for a very reasonable price.
This software has been great so far for being able to see the status of my business and helping me stay on top of my work.
Unlike most programs, which are (poor) billing software with other (poor) things built around it, Lawcus is a CRM and Project Management tool.
The customer service is incredibly responsive and helpful. I don't have anything other than great things to say about Lawcus.
There were some functions missing that have since been added.
They are quickly responsive, dedicated to ongoing improvement, and overall incredibly helpful. We highly recommend Lawcus.
The problem with the accounting, we had problem linking with QB but now its fine.
It's modern in function and appearance, fairly easy to use, and the customer support is FANTASTIC. I switched from Clio to this software because I like all the customizations.
But their responsiveness in problem resolution is unparalleled.
We recently switched to Lawcus from another legal software product. We are very happy with the integration and ability to automate tasks.
The ease of use with the product, the fact that it encompasses so many aspects of what we need to do every day while reducing the number of apps in the meantime, make it a fantastic product.
I liked the most that the software is easy to use, and helps you visualize my practice.
Everytime I try something new, I am easily able to figure it out. I am not that tech saavy so its so nice that its so easy.
The software is easy to use and understand. It's flexible and you can create your desired workflows and processes with it.
Best legal management software, especially for your money.
I've searched for a CRM that's easily integrated with law practice management software without a big upfront expenditure. Lawcus has built-in CRM in addition to great reporting and automation.
My overall experience with Lawcus has been great and I anticipate staying with the software for a long time to come.
I love the kanban view of my pipelines, the workflow automations, dynamic merge fields, relationships, tags, intake forms and most of all, lead tracking and the dashboard.
If I could give higher than 5 stars I would. This software does the work of 2-3 software combined and does it well for a very reasonable price.
This software has been great so far for being able to see the status of my business and helping me stay on top of my work.
Unlike most programs, which are (poor) billing software with other (poor) things built around it, Lawcus is a CRM and Project Management tool.
The customer service is incredibly responsive and helpful. I don't have anything other than great things to say about Lawcus.
There were some functions missing that have since been added.
They are quickly responsive, dedicated to ongoing improvement, and overall incredibly helpful. We highly recommend Lawcus.
The problem with the accounting, we had problem linking with QB but now its fine.
It's modern in function and appearance, fairly easy to use, and the customer support is FANTASTIC. I switched from Clio to this software because I like all the customizations.
But their responsiveness in problem resolution is unparalleled.
We recently switched to Lawcus from another legal software product. We are very happy with the integration and ability to automate tasks.
The ease of use with the product, the fact that it encompasses so many aspects of what we need to do every day while reducing the number of apps in the meantime, make it a fantastic product.
I liked the most that the software is easy to use, and helps you visualize my practice.
Everytime I try something new, I am easily able to figure it out. I am not that tech saavy so its so nice that its so easy.
The software is easy to use and understand. It's flexible and you can create your desired workflows and processes with it.
Best legal management software, especially for your money.
I've searched for a CRM that's easily integrated with law practice management software without a big upfront expenditure. Lawcus has built-in CRM in addition to great reporting and automation.
My overall experience with Lawcus has been great and I anticipate staying with the software for a long time to come.
I love the kanban view of my pipelines, the workflow automations, dynamic merge fields, relationships, tags, intake forms and most of all, lead tracking and the dashboard.
If I could give higher than 5 stars I would. This software does the work of 2-3 software combined and does it well for a very reasonable price.
CaseFleet logo
4.7
38

Case chronology software for building stronger cases.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    5.0
Pros and Cons from CaseFleet users   
avatar
+15
This software is easy to maneuver and has the best support staff to help if you have any questions.
While testing out this product, I made an error and lost some important data.
This software is easy to use, with great feautures and excellent support (including implementation of feature requests).
The visual timeline representation graphic was difficult to use if the chronology was incomplete.
My overall experience with CaseFleet has been quite positive - it helps me be a better litigator.
There are no blanket responses like: Consult our website for possible FAQs to perform your own trouble shooting.
It is an amazing tool for organizing both thoughts and data. It gives you the ability to tag information and support it though their chronological tool.
It is sometimes difficult rule out certain words in a search.
The customer service is great. Whenever I submit a request for support, I receive a kind and helpful response within minutes.
I like the negotiation and timekeeping features. Invoicing is easy, and Box/Dropbox integration is great as well.
We love CaseFleet as a tool, and its customer support is also fantastic.
The ability to review documents and seamlessly integrate them into timelines and categories, which can be exported in various formats.
My contact person has been very helpful and getting the documents uploaded has been seamless.
With Casefleet, the help is just about instantaneous. I appreciate how they make me feel valued even though I am a very small customer.
I have found Casefleet easy and pleasant to use without the complication of lengthy onboarding and overly-complex software.
It is a cost effective, cloud-based software that replaces an antiquated system that was not cloud-based.
I am linking video evidence, second by second, with the claims. At 83 seconds to 94 seconds ... as you can see... which supports the elements of.
Value for money--you get your bang for the buck.
This software is easy to maneuver and has the best support staff to help if you have any questions.
While testing out this product, I made an error and lost some important data.
This software is easy to use, with great feautures and excellent support (including implementation of feature requests).
The visual timeline representation graphic was difficult to use if the chronology was incomplete.
My overall experience with CaseFleet has been quite positive - it helps me be a better litigator.
There are no blanket responses like: Consult our website for possible FAQs to perform your own trouble shooting.
It is an amazing tool for organizing both thoughts and data. It gives you the ability to tag information and support it though their chronological tool.
It is sometimes difficult rule out certain words in a search.
The customer service is great. Whenever I submit a request for support, I receive a kind and helpful response within minutes.
I like the negotiation and timekeeping features. Invoicing is easy, and Box/Dropbox integration is great as well.
We love CaseFleet as a tool, and its customer support is also fantastic.
The ability to review documents and seamlessly integrate them into timelines and categories, which can be exported in various formats.
My contact person has been very helpful and getting the documents uploaded has been seamless.
With Casefleet, the help is just about instantaneous. I appreciate how they make me feel valued even though I am a very small customer.
I have found Casefleet easy and pleasant to use without the complication of lengthy onboarding and overly-complex software.
It is a cost effective, cloud-based software that replaces an antiquated system that was not cloud-based.
I am linking video evidence, second by second, with the claims. At 83 seconds to 94 seconds ... as you can see... which supports the elements of.
Value for money--you get your bang for the buck.
This software is easy to maneuver and has the best support staff to help if you have any questions.
While testing out this product, I made an error and lost some important data.
This software is easy to use, with great feautures and excellent support (including implementation of feature requests).
The visual timeline representation graphic was difficult to use if the chronology was incomplete.
My overall experience with CaseFleet has been quite positive - it helps me be a better litigator.
There are no blanket responses like: Consult our website for possible FAQs to perform your own trouble shooting.
It is an amazing tool for organizing both thoughts and data. It gives you the ability to tag information and support it though their chronological tool.
It is sometimes difficult rule out certain words in a search.
The customer service is great. Whenever I submit a request for support, I receive a kind and helpful response within minutes.
I like the negotiation and timekeeping features. Invoicing is easy, and Box/Dropbox integration is great as well.
We love CaseFleet as a tool, and its customer support is also fantastic.
The ability to review documents and seamlessly integrate them into timelines and categories, which can be exported in various formats.
My contact person has been very helpful and getting the documents uploaded has been seamless.
With Casefleet, the help is just about instantaneous. I appreciate how they make me feel valued even though I am a very small customer.
I have found Casefleet easy and pleasant to use without the complication of lengthy onboarding and overly-complex software.
It is a cost effective, cloud-based software that replaces an antiquated system that was not cloud-based.
I am linking video evidence, second by second, with the claims. At 83 seconds to 94 seconds ... as you can see... which supports the elements of.
Value for money--you get your bang for the buck.
Amberlo logo
4.7
36

Law Practice Management software for law firms of all sizes.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Amberlo users   
avatar
avatar
avatar
+13
Time tracking and billing is super easy. I also enjoy a feature to send invoices and reminders using Amberlo.I also love the charts and tables that Amberlo shows on the left corner.
We missed integration with our accounting system.
It has a beautiful and very intuitive user interface and does not require any specialized training. Both web and mobile apps function flawlessly.
Not everything is intuitive. Some things are designed little weird so i don't know how tproperly.
As someone who just needed time tracking + invoicing capabilities, Amberlo was the perfect solution.
A chart of income/time worked/billed is unclear, no possibility to view full historical results in a new (bigger) page.
It does just what you would expect it to do with every click. There are some useful features like a chronometer to make it even more convenient.
Amberlo's cooperation with e-court still needs to be refined, but we know that this is a problem beyond Amberlo's power.
Finding specific documents as fast as possible is really important in our daily legal consulting. Amberlo is pretty easy to use, even though I have big issues using onother computer's programs.
The mechanism through which issuing invoices became so smoothly conducted. The ability to store documents is also an important feature in Amberlo.
This ensured that all working time is billed and even slightly increased our income. The transition to the new system was smooth because it is intuitive and AMEA support is very helpful.
And the whole EMEA Legal customer service team is really professional, helpful and does not mind to answer any question you might have in a second.
Lots of functions which can be almost fully utilized and covers the whole of our process. Very professional, timely and friendly customer support.
As a boutique law firm, we find Amberlo very helpful for our business.
It is easy to register working hours for lawyers and other staff. This not only enables us to issue invoices with easy but also allows us to estimate efforts and budgets for future projects.
It is easy to use, especially the invoicing feature is flexible to customize the cost elements.
Time tracking and billing is super easy. I also enjoy a feature to send invoices and reminders using Amberlo.I also love the charts and tables that Amberlo shows on the left corner.
We missed integration with our accounting system.
It has a beautiful and very intuitive user interface and does not require any specialized training. Both web and mobile apps function flawlessly.
Not everything is intuitive. Some things are designed little weird so i don't know how tproperly.
As someone who just needed time tracking + invoicing capabilities, Amberlo was the perfect solution.
A chart of income/time worked/billed is unclear, no possibility to view full historical results in a new (bigger) page.
It does just what you would expect it to do with every click. There are some useful features like a chronometer to make it even more convenient.
Amberlo's cooperation with e-court still needs to be refined, but we know that this is a problem beyond Amberlo's power.
Finding specific documents as fast as possible is really important in our daily legal consulting. Amberlo is pretty easy to use, even though I have big issues using onother computer's programs.
The mechanism through which issuing invoices became so smoothly conducted. The ability to store documents is also an important feature in Amberlo.
This ensured that all working time is billed and even slightly increased our income. The transition to the new system was smooth because it is intuitive and AMEA support is very helpful.
And the whole EMEA Legal customer service team is really professional, helpful and does not mind to answer any question you might have in a second.
Lots of functions which can be almost fully utilized and covers the whole of our process. Very professional, timely and friendly customer support.
As a boutique law firm, we find Amberlo very helpful for our business.
It is easy to register working hours for lawyers and other staff. This not only enables us to issue invoices with easy but also allows us to estimate efforts and budgets for future projects.
It is easy to use, especially the invoicing feature is flexible to customize the cost elements.
Time tracking and billing is super easy. I also enjoy a feature to send invoices and reminders using Amberlo.I also love the charts and tables that Amberlo shows on the left corner.
We missed integration with our accounting system.
It has a beautiful and very intuitive user interface and does not require any specialized training. Both web and mobile apps function flawlessly.
Not everything is intuitive. Some things are designed little weird so i don't know how tproperly.
As someone who just needed time tracking + invoicing capabilities, Amberlo was the perfect solution.
A chart of income/time worked/billed is unclear, no possibility to view full historical results in a new (bigger) page.
It does just what you would expect it to do with every click. There are some useful features like a chronometer to make it even more convenient.
Amberlo's cooperation with e-court still needs to be refined, but we know that this is a problem beyond Amberlo's power.
Finding specific documents as fast as possible is really important in our daily legal consulting. Amberlo is pretty easy to use, even though I have big issues using onother computer's programs.
The mechanism through which issuing invoices became so smoothly conducted. The ability to store documents is also an important feature in Amberlo.
This ensured that all working time is billed and even slightly increased our income. The transition to the new system was smooth because it is intuitive and AMEA support is very helpful.
And the whole EMEA Legal customer service team is really professional, helpful and does not mind to answer any question you might have in a second.
Lots of functions which can be almost fully utilized and covers the whole of our process. Very professional, timely and friendly customer support.
As a boutique law firm, we find Amberlo very helpful for our business.
It is easy to register working hours for lawyers and other staff. This not only enables us to issue invoices with easy but also allows us to estimate efforts and budgets for future projects.
It is easy to use, especially the invoicing feature is flexible to customize the cost elements.
MYOB Business logo
3.8
128

Online accounting & payroll for every business

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.4
    Ease of use
    3.7
    Features
    3.7
    Customer support
    3.3
Pros and Cons from MYOB Business users   
avatar
avatar
avatar
+15
There is a great chance that your accountant is familiar with this and will be able to make great recommendations.
Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process.
We also love that MYOB caters for the very small business operators out there by have a very affordable and easy to use solution for them which is MYOB Essentials.
They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague.
Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great.
All that needed to be done is have the option of reports it had be converted to excel rather than PDF. The decision to go to accountright will be fatal.
Creating customers while creating quotes or invoices is good to keep you moving easily. Good integration features, such as cards.
Terrible technical support, slow and hard to understand.
I would recommend it to someone say a professional bookkeeper, I found Quickbooks to be more user friendly for easy bookkeeping soultuons also finding Quickbooks a lot cheaper than MYOB.
The service is the worst of any company I have ever used. They take forever to answer a phone call and quite often after waiting u to an hour for hepl, the phone is disconnectred.
I like that it has been around for many many years, and the functionality has NEVER changed or been improved.
A very unprofessional company. I have been using MYOB for over 5 years and have found the service disgraceful.
Process was easy to set up, had some good features that were used frequently.
Ongoing extortion, third world support, buggy and terrible reporting.
Great templates, works well and the logic seems functional.
And the reporting is a waste of time (and paper), you can't even print a list of employees with their birthdays.
Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options.
No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.
There is a great chance that your accountant is familiar with this and will be able to make great recommendations.
Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process.
We also love that MYOB caters for the very small business operators out there by have a very affordable and easy to use solution for them which is MYOB Essentials.
They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague.
Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great.
All that needed to be done is have the option of reports it had be converted to excel rather than PDF. The decision to go to accountright will be fatal.
Creating customers while creating quotes or invoices is good to keep you moving easily. Good integration features, such as cards.
Terrible technical support, slow and hard to understand.
I would recommend it to someone say a professional bookkeeper, I found Quickbooks to be more user friendly for easy bookkeeping soultuons also finding Quickbooks a lot cheaper than MYOB.
The service is the worst of any company I have ever used. They take forever to answer a phone call and quite often after waiting u to an hour for hepl, the phone is disconnectred.
I like that it has been around for many many years, and the functionality has NEVER changed or been improved.
A very unprofessional company. I have been using MYOB for over 5 years and have found the service disgraceful.
Process was easy to set up, had some good features that were used frequently.
Ongoing extortion, third world support, buggy and terrible reporting.
Great templates, works well and the logic seems functional.
And the reporting is a waste of time (and paper), you can't even print a list of employees with their birthdays.
Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options.
No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.
There is a great chance that your accountant is familiar with this and will be able to make great recommendations.
Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process.
We also love that MYOB caters for the very small business operators out there by have a very affordable and easy to use solution for them which is MYOB Essentials.
They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague.
Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great.
All that needed to be done is have the option of reports it had be converted to excel rather than PDF. The decision to go to accountright will be fatal.
Creating customers while creating quotes or invoices is good to keep you moving easily. Good integration features, such as cards.
Terrible technical support, slow and hard to understand.
I would recommend it to someone say a professional bookkeeper, I found Quickbooks to be more user friendly for easy bookkeeping soultuons also finding Quickbooks a lot cheaper than MYOB.
The service is the worst of any company I have ever used. They take forever to answer a phone call and quite often after waiting u to an hour for hepl, the phone is disconnectred.
I like that it has been around for many many years, and the functionality has NEVER changed or been improved.
A very unprofessional company. I have been using MYOB for over 5 years and have found the service disgraceful.
Process was easy to set up, had some good features that were used frequently.
Ongoing extortion, third world support, buggy and terrible reporting.
Great templates, works well and the logic seems functional.
And the reporting is a waste of time (and paper), you can't even print a list of employees with their birthdays.
Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options.
No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.