Aesthetic Record Pricing Plan & Cost Guide

Aesthetic Record

Cloud-based practice management system for aesthetic clinics

4.18/5 (34 reviews)

Aesthetic Record Pricing

Starting from: $211.00/month

Pricing model: Subscription

Free Trial: Available

Aesthetic Record offers a 14-day free trial for new users, after which the software is available across 2 pricing tiers - Essentials and Accelerator. One-time setup up is also included in subscriptions. Pricing and functionality - outlined below - scales with number of users.
Essentials:
· Monthly - $12/Month/Per User with $199 One-Time Setup Fee
· Annually - $10/Month/Per User with $199 One-Time Setup Fee
Accelerator:
· Monthly - $16/Month/Per User with $199 One-Time Setup Fee
· Annually - $13/Month/Per User with $199 One-Time Setup Fee

Competitors Pricing

SimplePractice

Starting from: 39.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Valant EHR Suite

Pricing model: Subscription

TherapyNotes

Starting from: 25.00/month
Pricing model: Free, Subscription
Free Trial: Available

Kareo Billing

Starting from: 125.00/month
Pricing model: Open Source, Subscription

Aesthetic Record Pricing Reviews

Pros

  • Good functionality for medspa- their foto comparison is really helpful and overall easy to use. Online booking is a nice feature for patients and charting is pretty easy.Ginger B.Read the full review
  • I LOVE, LOVE, LOVE aesthetic record. I seriously couldn't have built it to what I have within a year without them.Hillary T.Read the full review
  • They save me time which makes me more money. Their system is easy, robust and great customer service.Hillary T.Read the full review

Cons

  • Constant glitches and bad customer service. There's no phone number they require you chat for every problem, which gets very time consuming and difficult to actually get anything fixed.Ashley b.Read the full review
  • The absolute worst part of this company is they do not let anyone converse through any median except texting via the program. No phone support or email.Scott G.Read the full review
  • This is the most unreliable software system I've ever experienced. Allows equipment to be double booked, patients complain about the difficulty of filling out paperwork.Marissa G.Read the full review
78%
recommended this to a friend or a colleague

8 reviewers had the following to say about Aesthetic Record's pricing:

Ashley b.

Too many glitches

Used daily for 1-2 years
Reviewed 2019-12-07
Review Source: Capterra

We are a growing MedSpa and initially liked AR for it's low cost and promised capabilities. However, over the last year we have had countless issues with appointments being hidden, double booked, deleted etc. The promised memberships are full of glitches also, which prevents us from using it for that reason. In general it causes us a ton of extra work and upset patients. Definitely don't recommend. Maybe in a few years , but then again the customer service gets worse as they seem to grow.

Pros
Able to login from anywhere. Cheap if you're a small business with few employees.

Cons
Constant glitches and bad customer service. There's no phone number they require you chat for every problem, which gets very time consuming and difficult to actually get anything fixed. We've had such terrible problems with the software double booking, deleting appointments, hiding appointments, etc. At first I was patient but I have completely lost my patience, especially because they are not helpful in fixing and thoroughly looking into issues. Looking to switch asap, which is a huge job and a big disappointment.

Response from Aesthetic Record


Hi Ashley,

I am sorry to hear that you have experienced issues with the software.
I would love to schedule a call with you to work through any of your concerns.
Please email me at info@aestheticrecord.com and we will schedule a call to get these items worked through.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Raj S.

Good Software but point of sale system needs major upgrade

Used daily for 6-12 months
Reviewed 2021-11-17
Review Source: Capterra

Overall great alternative to other softwares for medical spa industry that are just ridiculously priced.

Pros
Good features, great reports. Takes a while to learn and workflow is not very user friendly. AR could become the best aesthetic software if they would let the software link with square or stripe for payments.

Cons
Merchant account. you don't have the option of using square or stripe which we love for ease of use. AR requires you to sign up with different merchant account. We still use AR however we switched back to square for POS and loyality program etc as our experience with the merchant account user by AR called clearnent was a total disaster. The devices offered to collect payments look cheap and are cheap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Gina K.

Easy to use and great value!

Used daily for 6-12 months
Reviewed 2020-11-30
Review Source: Capterra

Pros
I've been using this software for about 6 months. I switched over from another aesthetic EMR platform due to cost. Aesthetic record offers all the necessary features of the more costly platforms for a fraction of the price. It even has features the more expensive platforms do not have.

Cons
There isn't really anything I don't like. Customer service is a message system within the app rather than speaking to a person over the phone. However, it is still immediate and has solved my issues or answered by questions almost immediately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brandie H.

Amazing software

Used daily for 6-12 months
Reviewed 2018-10-13
Review Source: Capterra

I have been very pleased. The cost of the program is amazing for small and the functionality is perfect.

Pros
It is easy to use and thorough. I Enjoy having charts available at all ties on any device.

Cons
It was hard to learn at first However the customer service was amazing from the company and they walked me through each step

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Allison W.

Intuitive and easy to use, AMAZING customer support

Used weekly for less than 6 months
Reviewed 2018-09-13
Review Source: Capterra

So far so good! Hoping to save a lot of time with online records and EMR.

Pros
I have only just started using Aesthetic Record but so far have found it very intuitive and easy to use. I find that I can click around and figure out most things. On the items I have had questions about, or the many questions I had when just researching software, the customer service has been on point. Representative, in particular, has been very responsive, friendly, and helpful. The price is also great for a new company with few users!

Cons
Mostly nitpicking here- A library of consent forms etc would have been helpful, in particular, but at least you can customize your own Unable to add logo to forms but they are working on adding that function Payment swiper only integrates with iPad for now but they are also working on that I believe

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Hillary T.

BEST software for my business!

Used daily for 6-12 months
Reviewed 2020-01-24
Review Source: Capterra

Seriously amazing customer service.

Pros
This software has been instrumental in helping me build my business! I left a big medspa a year ago and went into a solo practice. I LOVE, LOVE, LOVE aesthetic record! I seriously couldn't have built it to what I have within a year without them. They save me time which makes me more money. Their system is easy, robust and great customer service. Plus they LISTEN and implement new features! You won't regret purchasing it!

Cons
The credit card processing company they use is a little too expensive so I process my credit cards separately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bryan L.

Highly recommend

Used daily for 1-2 years
Reviewed 2019-04-18
Review Source: Capterra

Highly recommended - I spent months researching and trialing EMR products until I found AR for our company. I tried all the big names, the expensive, and the free - nothing compares. Amazing representatives to work with as we first rolled out AR all the way through now as we have grown to a much bigger company using almost all of the features of AR.

Pros
Easy to use, very functional, all-in-one type serivces

Cons
Overall I can not complain, any little glitch or issue that I may have had was resolved pretty quickly. They really treat you like you are their #1 client and work with you

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lexi B.

Best Software for Business Big or Small!

Used daily for 6-12 months
Reviewed 2020-12-01
Review Source: Capterra

The staff at Aesthetic Record are always there to answer any questions I have - the text option on the app is easy to use, and I know I'll get a prompt response every time. [SENSITIVE CONTENT HIDDEN] were super flexible in booking my teaching seminars and made my onboarding process a breeze! The YouTube videos are incredibly helpful whenever I need a quick "how to" or refresher.

Pros
Firstly, how inexpensive this software is. I was shocked to learn how affordable it was, especially as a small business over. I also love how versatile Aesthetic records is. I can do everything from place product orders, to host virtual consultations (which is critical in today's climate) to collect payment, distribute gift cards, and so much more! This software also gives me peace of mind come tax season - I know all of my financial information is accurate, organized, and up to date.

Cons
I can't really think of anything I don't like about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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