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Emitrr

4.8
(77)

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Customer engagement platform for local business owners

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Emitrr Pricing

Pricing overview

Value for money rating

4.9

/5

77

Price starts from

149

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

Flat Monthly Fee, No additional charges for users or usage, No Setup Fee

What users say

Emitrr offers the kind of campaign automation and overall channel optimization that you expect to see from Podium and others of the sort but at a fraction of the price.
User friendly platform, cost, options, customer service, ability to improve and add new features, reliability, mobile app, unlimited texting with attachments and HIPPA compliance.

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Reviewers who mentioned pricing said:

MS
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Michael S.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good software (getting better everyday), EXCELLET customer support

Reviewed 8 months ago

My initial experience was mixed but working with the team has made it much better, and they address my issues and suggestions with gusto. Love my team!

Pros

Price Customer support Phone and review management

Cons

Some features are clunky to use, automatic responses are lacking, and the number of clicks needed to move around, but Emitrr is making changes that address all this

Vendor response

Thank you so much Mike. Appreciate all your feedback and looking forward to improving your experience for you.

BC
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Bob C.

Staffing and Recruiting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Value - Right Service at the Right Time

Reviewed 2 months ago

Our transition has been extremely smooth. The Emitrr team went overboard helping us to get situated and function as normal on their platform. They also helped us to understand all of the additional capabilities that Emitrr has to offer. We have just begun to scratch the surface with their product.

Pros

We shifted from ZipWhip to Emitrr. They did a fantastic job of knocking off the basic features and functionality of the software and service we had been using for the last 6 years.

Cons

Not much. They are still working through some small bugs and are very responsive.

AR
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Andrew R.

Consumer Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An Industry Game-Changer

Reviewed a year ago

Customer service, technical capability, uptime and client satisfaction are all off the charts with this piece of kit. Always getting better, and with a determination to become the very best alternative product in the market, Emitrr is the kind of business we should all be proud to run, and prouder to partner with to make our businesses better.

Pros

Emitrr offers the kind of campaign automation and overall channel optimization that you expect to see from Podium and others of the sort but at a fraction of the price. For the return on investment that you receive, this service is unparalleled and is ever-evolving based upon direct feedback from the users, something we've never experienced before in decades of business operations.

Cons

Emitrr is an ever-changing product. It will never be finished because it's always finding new and better ways to do things. There are technical challenges from time to time, but every time this team of superheroes comes up against a limitation, they just break straight through it and make the product better!

Vendor response

Thank you so much for your kind words, Andrew. Feedback like yours helps us to keep improving and providing our customers with the best! Its been a pleasure working with you.

LB
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Leslie B.

Hospital & Health Care, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Savvy Texting Tech Company Able To Automate Anything = Less Labor/More Efficiency/Happier Customer

Reviewed 2 years ago

When we began our abandoned call texting pilot, our objective was to understand how much opportunity was being lost because we couldn’t answer the phones. I’ve been able to see an 8% lift in appointments booked (33% from new patients) because of the tool. After seeing the data, we’ve discovered the need to automate and send texts for pre-auth and lab delivery notifications which will eliminate 5-10% of my non-value add calls. We are also looking at texting solutions to write-back into the EMR when patients want to cancel, confirm, ask for directions, pay a bill, etc. So the idea is that it will reduce labor in the call center.

Pros

Emitrr is very accommodating and willing to create automation tools outside the traditional scope of just providing abandoned call texting solutions.

Cons

Would like to see more written presentation of capabilities.

Vendor response

Thank you so much for your feedback Leslie. It's been a pleasure working with you and the team.

MR
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Michele R.

Telecommunications, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love the product and customer support

Reviewed a month ago

Love the customer service

Pros

Broadcast messaging, standard pricing, closed features

Cons

Some of the Zipwhip features weren't available when we onboarded.

FH
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Felicia H.

Staffing and Recruiting, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome service!

Reviewed a month ago

We have seen the same results with Emitrr if not better for mass text campaigns at a much better price than the last platform we were using. The support team at Emitrr is very eager to listen to any feedback and has implemented changes that help us very quickly. They make us feel like we are their only customers with the quick response rate!

Pros

The website is easy to navigate. It is nice having options for one on one messaging as well as text campaigns on one platform. Being able to move all phone numbers from our organization is great.

Cons

Emitrr has been working to add all features that we have asked that were lacking.

NC
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Nathan C.

Higher Education, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use and great value

Reviewed 3 months ago
Pros

Emitrr was super easy to set up and use. We have not had any issues with Emitrr after we switched. The low price made it an easy decision to use Emitrr and we are very happy with our choice.

Cons

We only use the SMS functionality. It would be good if we could customize the settings and dashboard to eliminate all the other settings that we are not using to eliminate confusion with our employees.

MR
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Mina R.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Emitrr Rocks!

Reviewed 7 months ago

Love it! I would recommend to everyone

Pros

User friendly platform, cost, options, customer service, ability to improve and add new features, reliability, mobile app, unlimited texting with attachments and HIPPA compliance

Cons

None actually. Whenever I have feedback, [SENSITIVE CONTENT] is very quickly to address it

Vendor response

Thank you so much Dr. Mina. Its been great working with you.

HP
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Harveer P.

Health, Wellness and Fitness, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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User experience

Reviewed 6 months ago

Great

Pros

Easy to use; great tech support and good for the price

Cons

Need more features like adding an admin assistant role

SG
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Scott G.

Insurance, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love Emitrr!!

Reviewed 3 months ago

Excellent.

Pros

I love the price and intuitiveness and support!

Cons

Waiting for changes that we should be able to make.