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Epic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modular, cloud-based ambulatory EMR software
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Epic - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: February 2026
Epic overview
What is Epic?
EpicCare is an EMR solution for large healthcare organizations and academic medical centers which is built to store extensive and complex medical records and data. The solution’s advanced features and functionalities include a smart workflow design, chart review, order management, and documentation. EpicCare helps bring together clinical and revenue cycle management in order to enhance patient health care delivery, and simplify admin tasks for bills, invoices, and payments.
Epic's modular health recording solution includes predictive analytics and embedded smart decision support tools which are helpful for physicians when documenting patient sessions, such as in taking symptom notes, and indicating possible outcomes based on records. EpicCare helps physicians coordinate with external providers in order to help with resolving care gaps, and apply cost efficient treatments. Users are able to consolidate patients' clinic bills and outstanding balances into a single statement for quicker payments, as well as track finances and manage the revenue cycle. Physicians and staff are able to work simultaneously on the same documents thanks to EpicCare’s multi-user capability, and because the platform is web-based, both physicians and patients can access important clinical data at any time, from anywhere.
Through EpicCare’s MyChart feature, patients can access their personal and family health information, as well as message doctors, complete questionnaires, attend e-visits, schedule appointments, and more. New patients are able to register via online scheduling, and patients in the hospital can reach out to their care team via tablet, as well as review their schedule, request help, and access personalized patient education materials.
Key benefits of using Epic
Starting price
Alternatives
with better value for money
Pros & Cons



Navigation
Integration
Records
Responsiveness
Stability
Complexity
Epic’s user interface
Epic pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.1
Customer support
4.2
Reviews sentiment
What do users say about Epic?
Users say Epic offers comprehensive patient charting, robust medical record access, and seamless integration across hospital systems, making it valuable for managing patient information and coordinating care. They appreciate its detailed data, customizable templates, and ability to connect with other healthcare facilities, which improves efficiency and communication. Some find its patient portal and mobile access helpful for both providers and patients.
Reviewers report that Epic’s vast functionality leads to a steep learning curve, frequent workflow disruptions, and excessive clicking for routine tasks. They feel navigation can be cumbersome, support is sometimes slow, and implementation is costly, especially for smaller organizations.
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Who uses Epic?
Based on 444 verified user reviews.
Company size
Midsize Businesses
Enterprises
Small Businesses
Top industries
Use cases
Epic's key features
Most critical features, based on insights from Epic users:
All Epic features
Features rating:
Epic awards
Epic alternatives
Epic integrations (32)
Epic support options
Typical customers
Platforms supported
Support options
Training options
Epic FAQs
Epic has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Epic support?
Epic supports the following languages:
Danish, Dutch, English, Finnish, Spanish
Q. Does Epic support mobile devices?
Epic supports the following devices:
Android, iPad, iPhone
Q. Does Epic offer an API?
No, Epic does not have an API available.
Q. What level of support does Epic offer?
Epic offers the following support options:
Chat, Email/Help Desk











































