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eviivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Property & Channel Management, Booking Engine, Guest Comms
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eviivo - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: November 2025
eviivo overview
What is eviivo?
eviivo Suite is an all-in-one booking and property management system (PMS) suitable for accommodation businesses of all types and sizes. It offers a single, centralized, cloud-based platform from which to manage all your reservations, stakeholders and booking channels, including your own website. And its advanced AI-powered technology allows you to manage all guest communications and payment collections in one place – regardless of the booking source or property location. eviivo Mobile – its free award-winning companion – displays a convenient reservation dashboard and a beautifully designed, color-coded booking calendar, where you can see all your bookings at a glance (across your entire portfolio and all OTA channels), receive booking notifications, update rates, and read or respond to guest messages. In short, everything you need to get things done on the go, no matter when – or where you are! The entire platform is designed from the ground up to be a multi-user, multi-property, multi-channel solution, easily accessed via a web browser or eviivo’s mobile app. You can control permissions at the most granular level and grant access to any stakeholder securely, transforming collaboration between your team, external suppliers, property owners and guests. eviivo Suite offers the deepest 2-way integration with all major online travel agencies – synchronizing rates and availability of course, but also photos, descriptions, amenities, promos, taxes, policies, guest messages and, uniquely, the update of extras as well as cleaning fees and service or management fees. And since eviivo Suite’s channel manager, booking engine and property manager really do act as one, you avoid double entries, manual errors and omissions, overbookings or other 'check-in embarrassments'. eviivo Suite comes with automated push-button invoice capabilities and unparalleled payment automation, under full PCI-level 1 compliance. This means that you can maintain full control over your policies and cash flows, for both direct and OTA bookings. Put simply: you decide what to charge, how, and when. Then, to help your business grow and scale without compromise, just turn on additional features as needed. It only takes a click! For example, switch on eviivo Suite’s advanced promo features to set up dynamic pricing rules, create exclusive packages or choose from a wide range of promos, by channel. Or why not activate eviivo Conversations? Guest messages are automatically attached to the relevant booking and all conversations land in the same unified inbox, whether from Booking.com, Airbnb, Vrbo, Expedia, WhatsApp, SMS or your direct email account. Use our drag-and-drop email designer to create your own branded templates, then schedule, pause or override automated communications at any time. Leverage AI-suggested replies to cut response times and activate eviivo’s AI-powered Concierge to answer online enquiries 24/7, so you never miss a beat! Turn on Owner Manager to calculate and apply management fees or charges automatically, control access or produce statements for the owners of the properties you manage. Use eviivo’s interactive Cleaning Dashboard to organize housekeeping shifts and rotas or communicate repairs on the spot. Gain access to a vast range of native and custom reports, charts and KPIs to monitor business performance. Map all eviivo Suite transactions to your chart of accounts to generate period-end trial balance movements for your accountants or auditors. Finally, with open APIs and a wide range of partner integrations – from check-in and smart lock providers to accounting systems and gift vouchers – eviivo Suite is part of an ever-expanding ecosystem. Its integration with Zapier uses triggers based on bookings events, cancellations, room changes, or changes in cleaning/maintenance statuses, giving you the freedom to build custom automated workflows between eviivo Suite and over 3,000 other apps and web services.
Who uses eviivo?
By industry, eviivo reviewers are most commonly professionals in hospitality (82%). The most frequent use case for eviivo cited by reviewers is reservations (53% of reviewers).
What do users say about eviivo pricing?
Some users report that eviivo offers good value for money and appreciate its affordability and cost-saving features. However, some reviewers feel the pricing is high, mention hidden fees, and indicate the pricing system is complicated and inflexible.
Starting price
per month
Alternatives
with better value for money
Pros & Cons

Onboarding
Conduct
Functionality
Compatibility
Affordability
Stability
eviivo’s user interface
eviivo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.0
Ease of use
4.0
Customer support
4.0
Reviews sentiment
What do users say about eviivo?
Reviewers feel eviivo offers strong booking management, helping them avoid double bookings and synchronize calendars across platforms. They say its features are robust and evolving, and they appreciate the ability to manage pricing and promotions easily. They find the dashboard useful for tracking reservations and payments, and many mention the convenience of centralized management. Some report the software is intuitive after initial training and value the available tutorials and support resources.
Users report inconsistent customer support, with some experiencing slow responses or difficulty reaching phone support, especially on weekends. They mention setup and migration can be challenging, and some encounter technical issues or bugs. They note pricing can be higher than competitors and payment processing sometimes lacks flexibility.
Select to learn more
Who uses eviivo?
Based on 393 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
eviivo's key features
Most critical features, based on insights from eviivo users:
All eviivo features
Features rating:
eviivo awards
eviivo alternatives
eviivo pricing
Pricing plans
Pricing details:
User opinions about eviivo price and value
Value for money rating:
Of 52 reviews that provide robust commentary on eviivo's price and value, 58% mention it in a positive light.
Some users report that eviivo offers good value for money, highlighting its cost-effectiveness and affordability. They appreciate the ability to manage inventory, pricing, and reservations from a single platform, which saves time and offsets costs. Reviewers find the software easy to use, with features like seasonal pricing and promotional deals being particularly beneficial. They also mention that the product includes a free trial, making it easier to evaluate its suitability.
However, some reviewers feel that eviivo is expensive for the features it offers. They indicate that the pricing system can be complicated and inflexible, leading to additional costs. Users also report issues with system crashes and synchronization problems, which can result in extra labor and lost bookings. Some reviewers mention hidden fees and charges for disconnecting from the service, which they find unfair and costly.
, and
To see what individual users think of eviivo's cost and value, check out the review excerpts below.
eviivo integrations (17)
Integrations rated by users
We looked at 393 user reviews to identify which products are mentioned as eviivo integrations and how users feel about them.
Integration rating: 5.0 (1)
eviivo customer support
What do users say about eviivo customer support?
Customer support rating:
We analyzed 143 verified user reviews to identify positive and negative aspects of eviivo customer support.
Widespread user sentiment highlights the professionalism and dedication of the support team, especially during onboarding.
A fair number of users appreciate the quick response times and the ability to reach a live person by phone or email.
Multiple users mention knowledgeable support staff who provide effective solutions and guidance for technical issues.
A minority of users report inconsistent support availability, with slow or no responses, especially outside business hours and on weekends.
Support options
Training options
To see what individual users say about eviivo's customer support, check out the review snippets below.
“The transition from Weberations to Eviivo was horrible at first, given the terrible customer support at the time. But after the Austin support group was staffed and trained it has become one of the best support groups we experiance and is far superior to the OTA's Airbnb, Booking.com or VRBO's . ”
Steve M.
Director
“Whenever I have had an inquiry or required assistance I'd send an email and Eviivo would respond in a very timely manner - and I appreciate that I can speak to a live person when contacting me. ”
Giselle B.
Owner -Operator
“No one answers the phone, their online chat support is not staffed and most often is unavailable, email and support tickets go unanswered.”
Sheri S.
Owner
eviivo FAQs
eviivo has the following pricing plans:
Starting from: $40.00/month
Pricing model: Subscription
These products have better value for money
Q. What are the benefits of using eviivo?
Q. Who are the typical users of eviivo?
eviivo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does eviivo support?
eviivo supports the following languages:
English, French, German, Italian, Portuguese, Spanish
Q. Does eviivo support mobile devices?
eviivo supports the following devices:
Android, iPad, iPhone
Q. Does eviivo offer an API?
Yes, eviivo has an API available for use.
Q. What other apps does eviivo integrate with?
eviivo integrates with the following applications:
PayPal, Operto, Zapier, Duve, RoomPriceGenie, PriceLabs, Turno, Vrbo, Jervis systems, Xero, Breezeway
Q. What level of support does eviivo offer?
eviivo offers the following support options:
Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk



































