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eviivo Logo

Property & Channel Management, Booking Engine, Guest Comms

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eviivo - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

eviivo overview

What is eviivo?

eviivo Suite is an all-in-one booking and property management system (PMS) suitable for accommodation businesses of all types and sizes. It offers a single, centralized, cloud-based platform from which to manage all your reservations, stakeholders and booking channels, including your own website. And its advanced AI-powered technology allows you to manage all guest communications and payment collections in one place – regardless of the booking source or property location. eviivo Mobile – its free award-winning companion – displays a convenient reservation dashboard and a beautifully designed, color-coded booking calendar, where you can see all your bookings at a glance (across your entire portfolio and all OTA channels), receive booking notifications, update rates, and read or respond to guest messages. In short, everything you need to get things done on the go, no matter when – or where you are! The entire platform is designed from the ground up to be a multi-user, multi-property, multi-channel solution, easily accessed via a web browser or eviivo’s mobile app. You can control permissions at the most granular level and grant access to any stakeholder securely, transforming collaboration between your team, external suppliers, property owners and guests. eviivo Suite offers the deepest 2-way integration with all major online travel agencies – synchronizing rates and availability of course, but also photos, descriptions, amenities, promos, taxes, policies, guest messages and, uniquely, the update of extras as well as cleaning fees and service or management fees. And since eviivo Suite’s channel manager, booking engine and property manager really do act as one, you avoid double entries, manual errors and omissions, overbookings or other 'check-in embarrassments'. eviivo Suite comes with automated push-button invoice capabilities and unparalleled payment automation, under full PCI-level 1 compliance. This means that you can maintain full control over your policies and cash flows, for both direct and OTA bookings. Put simply: you decide what to charge, how, and when. Then, to help your business grow and scale without compromise, just turn on additional features as needed. It only takes a click! For example, switch on eviivo Suite’s advanced promo features to set up dynamic pricing rules, create exclusive packages or choose from a wide range of promos, by channel. Or why not activate eviivo Conversations? Guest messages are automatically attached to the relevant booking and all conversations land in the same unified inbox, whether from Booking.com, Airbnb, Vrbo, Expedia, WhatsApp, SMS or your direct email account. Use our drag-and-drop email designer to create your own branded templates, then schedule, pause or override automated communications at any time. Leverage AI-suggested replies to cut response times and activate eviivo’s AI-powered Concierge to answer online enquiries 24/7, so you never miss a beat! Turn on Owner Manager to calculate and apply management fees or charges automatically, control access or produce statements for the owners of the properties you manage. Use eviivo’s interactive Cleaning Dashboard to organize housekeeping shifts and rotas or communicate repairs on the spot. Gain access to a vast range of native and custom reports, charts and KPIs to monitor business performance. Map all eviivo Suite transactions to your chart of accounts to generate period-end trial balance movements for your accountants or auditors. Finally, with open APIs and a wide range of partner integrations – from check-in and smart lock providers to accounting systems and gift vouchers – eviivo Suite is part of an ever-expanding ecosystem. Its integration with Zapier uses triggers based on bookings events, cancellations, room changes, or changes in cleaning/maintenance statuses, giving you the freedom to build custom automated workflows between eviivo Suite and over 3,000 other apps and web services.

Who uses eviivo?

By industry, eviivo reviewers are most commonly professionals in hospitality (82%). The most frequent use case for eviivo cited by reviewers is reservations (53% of reviewers).

What do users say about eviivo pricing?

Some users report that eviivo offers good value for money and appreciate its affordability and cost-saving features. However, some reviewers feel the pricing is high, mention hidden fees, and indicate the pricing system is complicated and inflexible.

Starting price

40flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Verified reviewer profile picture

Onboarding

Conduct

Functionality

Compatibility

Affordability

Stability

eviivo’s user interface

Ease of use rating:

eviivo pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(66)
3-4(102)
5(225)

What do users say about eviivo?

Reviewers feel eviivo offers strong booking management, helping them avoid double bookings and synchronize calendars across platforms. They say its features are robust and evolving, and they appreciate the ability to manage pricing and promotions easily. They find the dashboard useful for tracking reservations and payments, and many mention the convenience of centralized management. Some report the software is intuitive after initial training and value the available tutorials and support resources.

Users report inconsistent customer support, with some experiencing slow responses or difficulty reaching phone support, especially on weekends. They mention setup and migration can be challenging, and some encounter technical issues or bugs. They note pricing can be higher than competitors and payment processing sometimes lacks flexibility.

Select to learn more


Who uses eviivo?

Based on 393 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Leisure, Travel & Tourism
Real Estate
Recreational Facilities and Services
Others

Use cases

Reservations
Channel Management
Bed and Breakfast
Vacation Rental
Hospitality Property Management

eviivo's key features

Most critical features, based on insights from eviivo users:

Online booking
Reservations management
Payment processing
Calendar management
Front desk management
For vacation rentals

All eviivo features

Features rating:

Customer database
Customer support
Customizable templates
Data synchronization
Electronic payments
Email management
Email templates
GDS/OTA integration
Guest experience management
Real-Time data
Real-Time analytics
Mobile access
Price/Margin management
Multi-Channel sync
Online reservations
Order management
Owner statements
Website management
User management
Contact management
Availability management
Billing & invoicing
Booking management
Built-in accounting
Task management
Guest communications
Booking notes
Room inventory
Multi-Channel management
Marketing automation
Guest check-in/check-out
CRM
Channel management
Credit card processing
Rate management
Housekeeping management
Reviews management
Maintenance management
Partner management
Promotions management
Customer history
Third-Party integrations
Reporting/Analytics
Dynamic pricing
Group reservations
Channel analytics
Inventory control
SMS messaging
Property management
Third party booking
Point of sale (pos)
Performance metrics
Partner portal
Website integration
Site reservation management
Ratings/Reviews
Single property
Template management
Real-Time notifications
Real-Time updates
Search/Filter
Sales reports
Reminders
Rental management
Reporting & statistics
Room booking
Restriction management
Social media integration
Email marketing
Drag & drop
Discount management
Data import/export
Customizable reports
Customizable fields
Customizable branding
Content management
Commission management
Campaign management
Calendar sync
Billing rate management
Availability indicator
Appointment management
API
Alerts/Notifications
Accounting
Multi-Property
Multi-Location
Multi-Language
Multi-Currency
Multi-Channel marketing
Multi-Channel distribution
Maintenance scheduling
Loyalty program
Lead management
Kill switch
Invoice management
Inbox management
Historical reporting
Extended stay
Event scheduling
Event calendar
Employee management

eviivo awards

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40

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eviivo pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

eviivo connect

40

Per month

Features included:

  • Channel Manager
  • Property Manager
  • Website Manager

eviivo suite

40

Per month

Features included:

  • Channel Manager
  • Payment Manager
  • Property Manager
  • Website Manager

eviivo everything

57

Per month

Features included:

  • Channel Manager
  • Guest Manager
  • Owner Manager
  • Payment Manager
  • Performance Manager
  • Promo Manager
  • Property Manager
  • Website Manager

User opinions about eviivo price and value

Value for money rating:

Of 52 reviews that provide robust commentary on eviivo's price and value, 58% mention it in a positive light.

Some users report that eviivo offers good value for money, highlighting its cost-effectiveness and affordability. They appreciate the ability to manage inventory, pricing, and reservations from a single platform, which saves time and offsets costs. Reviewers find the software easy to use, with features like seasonal pricing and promotional deals being particularly beneficial. They also mention that the product includes a free trial, making it easier to evaluate its suitability.

However, some reviewers feel that eviivo is expensive for the features it offers. They indicate that the pricing system can be complicated and inflexible, leading to additional costs. Users also report issues with system crashes and synchronization problems, which can result in extra labor and lost bookings. Some reviewers mention hidden fees and charges for disconnecting from the service, which they find unfair and costly.

, and

To see what individual users think of eviivo's cost and value, check out the review excerpts below.

“I like the cost-effectiveness, the ease of use, the many various changes I can make to my system, including pricing, notes to myself in the calendar, and the financial reports which help me keep my accounting books and also greatly helps when I have to pay montly sales tax and lodging tax to authorities.”
JF

Jane F.

Owner Operator

“Good reservation system for my own website with cost recovered with one stay as no commission is charged. ”
N&

Nigel &.

Owner/Innkeeper

“Between this extra cost for labour and time spent on hold and talking with the help desk almost daily, sometimes twice a day the extra costs to use this software is huge.”
RG

Rick G.

General Manager

eviivo integrations (17)

Integrations rated by users

We looked at 393 user reviews to identify which products are mentioned as eviivo integrations and how users feel about them.

Duve logo
Duve

Integration rating: 5.0 (1)

eviivo customer support

What do users say about eviivo customer support?

Customer support rating:

We analyzed 143 verified user reviews to identify positive and negative aspects of eviivo customer support.

Widespread user sentiment highlights the professionalism and dedication of the support team, especially during onboarding.

A fair number of users appreciate the quick response times and the ability to reach a live person by phone or email.

Multiple users mention knowledgeable support staff who provide effective solutions and guidance for technical issues.

A minority of users report inconsistent support availability, with slow or no responses, especially outside business hours and on weekends.

Support options

Chat
Phone support
Knowledge base
Faqs/forum
Email/help desk

Training options

Live online
Documentation
Webinars
Videos
In person

To see what individual users say about eviivo's customer support, check out the review snippets below.

“The transition from Weberations to Eviivo was horrible at first, given the terrible customer support at the time. But after the Austin support group was staffed and trained it has become one of the best support groups we experiance and is far superior to the OTA's Airbnb, Booking.com or VRBO's . ”

SM

Steve M.

Director

“Whenever I have had an inquiry or required assistance I'd send an email and Eviivo would respond in a very timely manner - and I appreciate that I can speak to a live person when contacting me. ”

GB

Giselle B.

Owner -Operator

“No one answers the phone, their online chat support is not staffed and most often is unavailable, email and support tickets go unanswered.”

SS

Sheri S.

Owner

eviivo FAQs

Q. What type of pricing plans does eviivo offer?

eviivo has the following pricing plans:
Starting from: $40.00/month
Pricing model: Subscription

These products have better value for money


Q. What are the benefits of using eviivo?

  • eviivo Suite provides a single, centralized all-in-one platform rather than a tangled web of integrations. Users have less to learn, enjoy a faster ramp-up for their teams, and are able to get more done, faster and with greater cost efficiency.

  • eviivo Suite automates areas that other systems barely reach, allowing users to save costs, overcome staff shortages, and gain back valuable work hours.

    eviivo Suite is a full multi-user, multi-property, multi-channel platform. It allows users to manage all their accommodation businesses and bookings at a glance, and to permits access to and/or communication with both internal and external stakeholders.

  • An award-winning color-coded booking calendar helps users manage and review all bookings accurately and efficiently from one screen, regardless of source or location, via a web browser or via eviivo’s mobile app.

  • eviivo’s leading OTA integrations provide deeper coverage than most alternatives, and put an end to manual updates, saving users hours per week while avoiding overbookings.

  • eviivo provides full Level 1 Payment Card Industry (PCI) compliance, allowing users to store, view and manage payment cards securely.

  • eviivo Suite’s unparalleled payment automation allows users to set fully automated payment schedules that work best for their business and improve control over their cash flows.

  • eviivo’s ground-breaking, AI-powered Concierge allows users to achieve 24/7 responsiveness to online guest enquiries, even when no one is available.

  • eviivo Conversations provides full email automation and a unified, AI-powered inbox where users can manage all guest communications, including Booking.com, Airbnb, Vrbo and Expedia messages as well as their own direct emails and WhatsApp & SMS conversations.

  • eviivo's policy management, dynamic pricing rules, and the widest array of promotional tools enable users to manage rates effectively, in bulk, and devise smart pricing strategies for growth.

  • A comprehensive set of KPI dashboards, performance reports and built-in period-end trial balances provide effective resources for revenue managers and accountants – while a rich set of open APIs and integrations expand operational workflow integration with countless other applications and web services.

  • eviivo’s award-winning native mobile application, available on iOS and Android, gives users the flexibility to manage their business on the move from any smartphone or tablet device. The only mobile app to support booking and rate calendars on a full multi-property, multi-channel basis.


  • Q. Who are the typical users of eviivo?

    eviivo has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does eviivo support?

    eviivo supports the following languages:
    English, French, German, Italian, Portuguese, Spanish


    Q. Does eviivo support mobile devices?

    eviivo supports the following devices:
    Android, iPad, iPhone


    Q. Does eviivo offer an API?

    Yes, eviivo has an API available for use.


    Q. What other apps does eviivo integrate with?

    eviivo integrates with the following applications:
    PayPal, Operto, Zapier, Duve, RoomPriceGenie, PriceLabs, Turno, Vrbo, Jervis systems, Xero, Breezeway


    Q. What level of support does eviivo offer?

    eviivo offers the following support options:
    Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk

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