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Turno
5
133
4
17
3
5
2
0
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Vacation rental cleaning schedule platform
Table of Contents
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Turno - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
Turno overview
Based on 161 verified user reviews
What is Turno?
By industry, Turno reviewers are most commonly professionals in hospitality (40%). The most frequent use case for Turno cited by reviewers is vacation rental (75% of reviewers).
What do users say about Turno pricing?
Reviewers appreciate Turno’s affordable options for small companies and find the free plan valuable. Some users say the platform is inexpensive, but reviewers report high per-clean fees and frustration with non-prorated refunds and inaccurate regional pricing.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Cleaner Payment
Automated Tasks
Pricing
Payment Process
Cleaning Team
Turno’s user interface
Turno review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Turno?
Reviewers appreciate Turno for its responsive and helpful customer support, easy scheduling, and automation of cleaning tasks, which they say save significant time. They find it valuable for managing cleaner assignments, payments, and communication, and say it simplifies finding and coordinating with reliable cleaners for short-term rentals. They like the built-in checklists and the ability to monitor cleaning progress. Some mention that it is affordable compared to alternatives.
They report drawbacks such as high fees, occasional app glitches, and complicated navigation. They say some features are overwhelming or underused, and they experience issues with unclear pricing and payment processes.
Select to learn more
Who uses Turno?
Based on 161 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Turno's key features
Most critical features, based on insights from Turno users:
All Turno features
Features rating:
Turno alternatives
Turno
Starting from
10
Per month
OwnerRez
Starting from
40
Per month
Hostaway
Starting from
No pricing info
Guesty Lite
Starting from
16
Per month
Turno pricing
Pricing plans
Pricing details:
User opinions about Turno price and value
Value for money rating:
Of 21 reviews that provide robust commentary on Turno's price and value, mention it in a positive light.
Reviewers appreciate that Turno offers an affordable option for small companies and find its free plan for one property valuable. Some users say the platform is inexpensive compared to competitors and feel the included services justify the price. However, some reviewers find Turno’s payment processing and per-clean fees high, especially when combined with subscription costs. Users report frustration with the lack of prorated refunds and charges for unused or duplicate properties. Some reviewers feel the pricing is not competitive and indicate that regional price estimates can be inaccurate, leading to unexpected costs.
, and
Turno integrations (20)
Integrations rated by users
We looked at 161 user reviews to identify which products are mentioned as Turno integrations and how users feel about them.
Integration rating: 5.0 (8)
“I use this to synchronize VRBO and Airbnb bookings”
India N.
Host
Integration rating: 5.0 (5)
“Pulls all in of the calendar data into Breezeway”
Natasha P.
Operations Manager
Integration rating: 5.0 (3)
“Porque es nuestro PMS y de ahí llegan todas las reservas”
Salvador V.
Director Operativo
Integration rating: 5.0 (3)
Integration rating: 3.0 (2)
Other top integrations
Turno customer support
What do users say about Turno customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Turno customer support.
Widely noted by reviewers, Turno's customer support is extremely fast, often responding within minutes via chat or other channels.
A significant portion of users highlight the friendliness, professionalism, and empathy of the support team.
Frequently reported by users, support agents are knowledgeable and provide clear, thorough answers to complex questions.
Broad user base appreciates having real people available for assistance, not just automated bots, making the experience more personal.
Support options
Training options
To see what individual users say about Turno's customer support, check out the review snippets below.
“I haven't used a long shift and I haven't been able to have customers yet but when I had problems or queries they were very fast and effective in helping me”
Lucy C.
Cleaning
“The support chat feature is amazing and the staff is always quick to answer.”
Evan D.
CEO
“Its complicated to navigate, along with not being able to call and talk to someone only through chat. ”
Misty D.
Owner
Turno FAQs
Turno has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Turno used for?
Turno is a cloud-based platform designed to simplify and automate the process of scheduling, paying, and finding vacation rental cleaners for hosts and property managers. The key features of Turno include auto payments, cleaner marketplace, photo checklists, problem reporting, and inventory management. Turno allows hosts to pull their guest calendars from Airbnb, Vrbo, and other major booking platforms into one central location, letting them synchronize cleaning schedules.
Q. Does Turno support mobile devices?
Turno supports the following devices:
iPhone, iPad, Android
Q. What level of support does Turno offer?
Turno offers the following support options:
Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)
