Grayscale Features

Grayscale

Conversational recruiting platform for businesses

4.86/5 (7 reviews)

Grayscale Feature Summary

  • 2-Way Messaging
  • Assessments
  • Automated Responses
  • CRM
  • Candidate Management
  • Compliance Tracking
  • Interaction Tracking
  • Interview Management
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Keywords
  • Recruiting Firms
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win

Competitor Feature Comparison

API
Alerts / Escalation
Applicant Tracking
Background Screening
Bulk Send
Call Recording
Campaign Management
Collaboration Tools
Communication Management
Contact Management
History Tracking
Instant Messaging
Job Application Management
Progress Reports
Reporting & Statistics
Scheduling
Search Functionality
Self Service Portal
Social Media Integration
Talent Acquisition
Task Management
Third Party Integration
Workflow Management
Visit WebsiteCompare App
API
Alerts / Escalation
Applicant Tracking
Background Screening
Bulk Send
Call Recording
Campaign Management
Collaboration Tools
Communication Management
Contact Management
History Tracking
Instant Messaging
Job Application Management
Progress Reports
Reporting & Statistics
Scheduling
Search Functionality
Self Service Portal
Social Media Integration
Talent Acquisition
Task Management
Third Party Integration
Workflow Management
Visit WebsiteCompare App
API
Alerts / Escalation
Applicant Tracking
Background Screening
Bulk Send
Call Recording
Campaign Management
Collaboration Tools
Communication Management
Contact Management
History Tracking
Instant Messaging
Job Application Management
Progress Reports
Reporting & Statistics
Scheduling
Search Functionality
Self Service Portal
Social Media Integration
Talent Acquisition
Task Management
Third Party Integration
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Grayscale Feature Reviews

7 reviewers had the following to say about Grayscale's features:

Barbara Houser

Efficient and User Friendly

2020-02-17

The product has created some new efficiencies in our recruiting process.

Pros

The texting feature has been integrated into our ATS, Indeed and Zip Recruiter which allow us to easily reach out to candidates who reply more quickly than by phone or email.

Cons

Texting multiple candidates as a group could be simplified. Currently this must be facilitated through a spreadsheet.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Danielle Atwood, MBA

Exceptional Software with Exceptional Customer Support

2020-02-14

Great software product great service!

Pros

My favorite feature is the ability to set up custom texts that are automatically triggered to send by applicant stage changes custom for each position posted!

Cons

I should also mention that this is a feature I have chatted about with my support team and it is in queue for discussion to be implemented!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Beth Mans

I love Grayscale!

2020-02-17

I'm a Recruiter and I use it multiple times a day to contact candidates.

Pros

Ease of use, but to be more specific - ability to create templates and the chrome extension Customer service from Grayscale team!

Cons

Cannot add automation in bulk Cannot flag duplicate messages Receive other user's messages when two different people contact the same candidate

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Elise Beaudreau

Grayscale - Great Resource

2020-02-17

Pros

I really like how easy it is for me to keep track of my candidates and to send out bulk messages to them!

Cons

The ability to not receive pictures as a message.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary Sweeney

Grayscale is Awesome

2020-02-17

When I have had any questions or concernd the customer support we received was over the top!

Pros

It makes it a breeze staying in touch with our applicants as they would rather text than answer the phone

Cons

I have not found anything I do not like yet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Avitabile

Great texting tool

2020-02-18

Overall, the whole experience is great and such a great value compared to other vendors. The team at Grayscale is super helpful and open to your feedback for continuous product improvements. They also release multiple updates through the year so they are always tweaking. I recommend!

Pros

The chrome extension lives in your browser and integrates with most major ATS systems.

Cons

My only con is I wish I can tie the mobile # with the grayscale app, they issue a new phone # for texting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeanette Dunbar

Must have app for HR!

2020-02-20

the Grayscale app is amazing and has made communicating to candidates so much easier and efficient.

Pros

What I liked most was the how easy it was to install and how quickly we were able to use it.

Cons

There is nothing at the moment that I like the least.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more