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Greenhouse Logo

Cloud-based ATS and hiring platform for all sizes

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Greenhouse - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Greenhouse overview

Verified reviewer profile picture

Based on 765 verified user reviews

What is Greenhouse?

By industry, Greenhouse reviewers are most commonly professionals in computer software (26%). The most frequent use case for Greenhouse cited by reviewers is recruiting (77% of reviewers).

What are the most popular integrations for Greenhouse?

The Greenhouse integration most frequently cited by reviewers is Docusign, a digital signature product rated 4.8 out of 5 for its integration with Greenhouse.

Starting price

view pricing plans

Pros & Cons

Hiring Process

Recruiting Process

Interview Scorecards

Reporting

Candidate Interview

High cost for small teams

Greenhouse’s user interface

Ease of use rating:

Greenhouse reviews

Overall rating

4.5

/5

765

Positive reviews

78

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.78/10
Rating distribution

5

4

3

2

1

450

260

46

3

6

Pros
“For a team like ours at Built, currently moving to a 65% strategic/35% reactive split, we find ourselves having to build external AI orchestration or buy third-party tools to handle what should be native: high-volume fraud prevention, complex auto-scheduling, and bulk workflow efficiency.”
AG

Ashley G.

Senior Talent Partner

“There does seem to be a lack of configuration options when it comes to the overall look and feel. While the structure and automation are strong, the customization side feels somewhat limited, especially if the goal is to adapt the experience so it better reflects different preferences, branding, or visual needs.”
MP

Marie-Pier C.

Compensation and Talent Acquisition Manager

“We had an expedited timeline and it went amazing despite how constricted we were on timing. While communicating changes and educating hiring managers on this change can be difficult, all the hiring managers have been very excited about this change since they have so much more visibility on their candidate pool.”
CL

Ciera L.

HR Generalist

Cons
“It takes a lot of manual effort to set up a job properly, or to do something as simple as pulling up a job description, and its internal reporting often requires exporting data to Excel to get real insights.”
AG

Ashley G.

Senior Talent Partner

“Automation Gaps: Native scheduling still lacks the complexity needed for an AI-native function, currently consuming 1,000–1,700 hours of team capacity annually.”
AG

Ashley G.

Senior Talent Partner

“Additionally, some jobs were set up in the testing phase with one person as the approver, and it doesn't allow you to change the approver after it's been posted.”
CL

Ciera L.

HR Generalist

Who uses Greenhouse?

Based on 765 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Financial Services
Computer Software
Information Technology and Services
Hospital & Health Care
Others

Use cases

Recruiting
Applicant Tracking
Onboarding

Greenhouse's key features

Most critical features, based on insights from Greenhouse users:

Application management
Interview scheduling
Resume storage
Resume parsing
Careers page
Job management
Background screening

All Greenhouse features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Applicant tracking
Application management
Approval process control
Assessment management
Background screening
Billing & invoicing
Boolean search
Calendar management
Candidate management
Candidate profiles
Candidate sourcing
Candidate tracking
Careers page
Collaboration tools
Communication management
Compliance management
Compliance tracking
CRM
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data import/export
Document management
Electronic forms
Electronic signature
Email management
Employee database
Employee handbook
Feedback management
HR management
Internal hr
Interview management
Interview scheduling
Job board
Job management
Job posting
Job requisition
Mobile access
Onboarding
Orientation workflow management
Pipeline management
Real-Time reporting
Recruiting firms
Recruitment management
Reference checking
Reminders
Reporting/Analytics
Reporting & statistics
Resume database
Resume parsing
Resume search
Resume storage
Role-Based permissions
Search/Filter
Self service portal
Social media integration
Social recruiting
Tagging
Task management
Third-Party integrations
Workflow management

Greenhouse alternatives

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Greenhouse pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Core

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Sourcing & CRM
  • Structured interview kits & scorecards
  • Scheduling
  • Reporting & analytics
  • SSO
  • Real Talent™: Talent Matching
  • AI Notetaker

Plus

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Everything in Core, plus:
  • AI-powered report filters
  • Business Intelligence Connector
  • Greenhouse Sourcing Automation
  • Texting
  • Real Talent: fraud & spam detection

Pro

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Everything in Plus, and:
  • Unlimited CRM events
  • Enterprise-level data configuration and security
  • Audit log
  • Developer sandbox & sync
  • Real Talent: enterprise-level features

User opinions about Greenhouse price and value

Value for money rating:

To see what individual users think of Greenhouse's price and value, check out the review snippets below.

“For a team like ours at Built, currently moving to a 65% strategic/35% reactive split, we find ourselves having to build external AI orchestration or buy third-party tools to handle what should be native: high-volume fraud prevention, complex auto-scheduling, and bulk workflow efficiency.”
AG

Ashley G.

Senior Talent Partner

“There does seem to be a lack of configuration options when it comes to the overall look and feel. While the structure and automation are strong, the customization side feels somewhat limited, especially if the goal is to adapt the experience so it better reflects different preferences, branding, or visual needs.”
MP

Marie-Pier C.

Compensation and Talent Acquisition Manager

Greenhouse integrations (70)

Integrations rated by users

We looked at 765 user reviews to identify which products are mentioned as Greenhouse integrations and how users feel about them.

Docusign logo
Docusign

Integration rating: 4.7 (18)

Integration rating: 4.4 (13)

HiBob logo
HiBob

Integration rating: 4.4 (10)

Gem logo
Gem

Integration rating: 5.0 (9)

Alertas de Emergencia y Comunicaciones Críticas

LJ

Luis J.

Director

Integration rating: 4.3 (9)

It made it easier to see if a candidate was or had every been in process.

Verified reviewer profile picture

Flavia C.

Senior Recruiter

Integration rating: 4.5 (8)

Integrating LinkedIn Jobs &Indeed for Employers (typically accomplished by connecting both platforms into a central Applicant Tracking System) is important because it bridges 2 fundamentally different candidate ecosystems into 1 streamlined workflow.

SS

Samantha S.

In House Accountant

Greenhouse customer support

What do users say about Greenhouse customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Greenhouse customer support.

Widely noted by reviewers, Greenhouse customer support is highly responsive, friendly, and quick to resolve issues.

A significant portion of users highlight the helpfulness of support, including assistance with setup and ongoing questions.

Broad user base appreciates the availability of multiple support channels and resources, including in-person demos and online help.

Certain users report slow response times or difficulty reaching customer support, especially during high-demand periods.

Support options

Email/help desk
Faqs/forum
Knowledge base

Training options

Documentation
Live online
Webinars
Videos

To see what individual users say about Greenhouse's customer support, check out the review snippets below.

“There have been a few times we've had some issues on the technical side of things and it's impossible to get a hold of customer support or our rep sometimes.”

Verified reviewer profile picture

Danielle P.

Recruiting Coordinator

Greenhouse FAQs

Q. Who are the typical users of Greenhouse?

Greenhouse has the following typical customers:
Large Enterprises, Small Business, Mid-size Business

These products have better value for money


Q. What is Greenhouse used for?

Greenhouse is a cloud-based, web-based SaaS applicant tracking system (ATS) and end-to-end hiring platform built on a structured hiring framework. It covers the full recruiting lifecycle: job setup, sourcing, candidate screening, interview management, offer management, onboarding, and reporting. Designed to serve companies from early-stage startups through mid-market and enterprise organizations, it operates across diverse industry verticals including technology, financial services, sports and entertainment, payments, and education. Subscription tiers (Core, Plus, Pro) scale with hiring volume and organizational complexity, with custom pricing available. The platform centralizes sourcing across 1,000+ global job boards with LinkedIn integration, Talent Filtering, and Talent Rediscovery to surface qualified candidates from existing pipelines. Structured hiring tools include job kickoff forms, interview kits, scorecards, and automated scheduling templates. AI capabilities span the full funnel: a voice-based AI interviewing layer replaces resume-only screening at the top of the funnel; Greenhouse Notetaker records, transcribes, and maps interview notes to scorecard questions; and the Job Kickoff Agent converts unstructured notes into structured job setups. AI-generated job descriptions, scorecard attributes, interview questions, and sourcing messages reduce manual administrative overhead. Resume anonymization obscures PII including name, photo, and demographic data during screening. Greenhouse Real Talent combines AI-powered candidate matching with fraud detection and identity verification to support pipeline integrity. All AI features can be enabled or disabled at the organization level, and human oversight is maintained at every decision point. Governance and compliance infrastructure includes monthly third-party bias audits by Warden AI, ISO 42001:2023 certification for AI governance, and compliance alignment with NYC Local Law 144, Colorado SB 205, the EU AI Act, and California FEHA. Self-serve analytics via Greenhouse Analytics and Chart Builder, including natural-language query support, allow recruiting teams to track performance and identify bottlenecks without reliance on BI teams. The candidate portal (MyGreenhouse) delivers real-time application status updates. Over 500 integration partners and an open API connect to existing HR tech stacks, with OIDC provider endpoints supporting identity federation and a Greenhouse MCP layer enabling governed connections to approved external AI tools.


Q. What level of support does Greenhouse offer?

Greenhouse offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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