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Homebase Logo

All-in-one platform to manage hourly team

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Homebase - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: June 2026

Homebase overview

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Based on 1150 verified user reviews

What is Homebase?

Homebase is an employee scheduling tool offering key features such as clock in/out, timesheet management, employee scheduling, mobile access, online time clock, and payroll management, among others.

Who uses Homebase?

By industry, Homebase reviewers are most commonly professionals in food & beverages (17%). The most frequent use case for Homebase cited by reviewers is employee scheduling (65% of reviewers).

What do users say about Homebase pricing?

Most reviewers indicate that Homebase provides strong value for money, especially for small businesses, and they appreciate the generous free plan and affordable entry-level options. However, some users report that advanced features can become expensive as needs grow.

Starting price

30usage based /
per month
view pricing plans
try for free

Pros & Cons

Scheduling and Payroll

Time Tracking

Pricing

Customer Support

Team Communication

Performance and Speed

Homebase’s user interface

Ease of use rating:

Homebase review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(26)
3-4(293)
5(831)

What do users say about Homebase?

Reviewers appreciate Homebase for simplifying scheduling, time tracking, and payroll management, noting that it streamlines shift swaps, time-off requests, and employee communication. They find the platform easy to use, with mobile access and helpful notifications, making it convenient for both managers and staff to manage schedules and track hours worked. Many mention the value of the free version for small businesses, though some feel key features require paid upgrades.

Users report that Homebase’s clock-in/out tools, GPS tracking, and messaging features improve accountability and team coordination. They say customer support is generally responsive, but some experience delays or difficulty resolving technical issues. Some mention limitations in customization, tiered pricing, and occasional app glitches, but most feel it meets their core workforce management needs.

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Who uses Homebase?

Based on 1,150 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Food & Beverages
Retail
Restaurants
Mental Health Care
Others

Use cases

Employee Scheduling
Time Clock
Time Tracking
Scheduling
Payroll

Homebase's key features

GetApp's analysis of 120 verified user reviews collected between July 2021 and September 2024 identifies Homebase's most critical features and summarizes user sentiment about those features.

Timesheet management

Reviewers appreciate Homebase's Timesheet Management for its accuracy in tracking work hours and ease of clocking in and out. They find it straightforward for managers to review and approve timesheets, and users can easily make edits if employees forget to clock in. Users also value the ability to view and manage timesheets from any device. However, some users report issues with integration with QuickBooks and occasional problems with employees forgetting to clock in. Of the 24 Homebase users who gave detailed accounts of their use of Timesheet Management, 96% rated this feature as important or highly important.


Employee scheduling

Users report that Homebase simplifies Employee Scheduling with its drag-and-drop interface and ability to create templates for future schedules. They find it intuitive and easy to adjust schedules, allowing for shift trades and tracking PTO. Reviewers appreciate the instant notifications for schedule changes and the ability to view coworkers' schedules. However, some users mention that it can be challenging to make changes on mobile devices and that certain capabilities are not as intuitive. Of the 42 Homebase users who gave detailed accounts of their use of Employee Scheduling, 95% rated this feature as important or highly important.


Mobile access

Reviewers indicate that Homebase's Mobile Access is convenient for checking schedules, requesting time off, and communicating with the team on the go. They find it essential for employees who work remotely or travel frequently. Users appreciate the ability to clock in and out from their phones and manage their time efficiently. However, some users note that the mobile app lacks certain capabilities available on the desktop version and can be difficult to use on tablets and iPads. Of the 50 Homebase users who gave detailed accounts of their use of Mobile Access, 94% rated this feature as important or highly important.

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See related user reviews

“Geo-fencing doesn't always work with off-off brand old phones”
MP

Melissa P.

Owner

“However, it should have been lower. Once I used my laptop site worked well!”
JD

Joseph D.

Worker

“I love the ease of use and user friendly mobile application.”
Verified reviewer profile picture

David H.

Manager of EMS - previous employer

“The mobile version is not as easy to use in terms of creating and modifying schedules, and the inability to have more than one email address/account designated as an administrator on the free version is a little inconvenient.”
EH

Elaine H.

Manager


Schedule distribution

Users report that Homebase makes Schedule Distribution easy by allowing schedules to be sent out with the push of a button. They appreciate the instant notifications for new schedules and changes, as well as the ability to alert only affected team members. Reviewers find it helpful that employees can always access their schedules and communicate with management about any changes. However, some users experienced initial difficulties with schedule formatting. Of the 20 Homebase users who gave detailed accounts of their use of Schedule Distribution, 90% rated this feature as important or highly important.


Calendar management

Reviewers find Homebase's Calendar Management helpful for organizing work schedules and tracking shifts. They appreciate the intuitive web calendar that allows for easy scheduling and copying of shifts. Users value the ability to view schedules daily, weekly, or monthly and to manage their schedules efficiently. They also mention that it helps keep everyone updated with changes. However, some users report difficulties with the calendar layout and viewing all details on smaller screens. Of the 17 Homebase users who gave detailed accounts of their use of Calendar Management, 88% rated this feature as important or highly important.


Online time clock

Users appreciate Homebase's Online Time Clock for its ease of use and accuracy in tracking hours worked. They find it convenient for employees to clock in and out from any device and appreciate the notifications for shift start times and breaks. Reviewers also highlight the ability to manage time entries remotely and the usefulness of GPS location tracking. However, some users report occasional glitches and issues with clocking in on certain devices. Of the 33 Homebase users who gave detailed accounts of their use of Online Time Clock, 82% rated this feature as important or highly important.


All Homebase features

Features rating:

Access controls/permissions
Accounting
Activity dashboard
Activity/News feed
Activity tracking
Alerts/Notifications
API
Applicant tracking
Application management
Approval process control
Attendance management
Attendance tracking
Automated scheduling
Automatic time capture
Availability management
Billable & non-billable hours
Candidate profiles
Candidate tracking
Careers page
Chat/Messaging
Clock in/out
Communication management
Compliance management
Customizable reports
Dashboard
Data import/export
Direct deposit
Discussions/Forums
Document management
Document storage
Drag & drop
Electronic forms
Electronic signature
Email management
Employee database
Employee engagement
Employee handbook
Employee management
Employee onboarding
Employee portal
Employee profiles
File sharing
FMLA administration
For cloud
Forecasting
For small businesses
Group messaging
Group scheduling
Interview scheduling
Job posting
Labor cost calculator
Labor cost reporting
Labor management
Leave tracking
Messaging
Mobile alerts
Mobile app
Multi-Location
Multiple billing rates
Offboarding
Offline time tracking
Onboarding
Online time tracking
Orientation workflow management
Overtime calculation
Payroll management
Payroll reporting
Punch card
Real-Time chat
Real-Time data
Real-Time notifications
Real-Time updates
Reminders
Reporting/Analytics
Resource allocation
Resource management
Resume storage
Scheduling
Search/Filter
Self service portal
Shift management
Shift scheduling
Shift swapping
Sick leave tracking
SMS messaging
Surveys & feedback
Task management
Tax compliance
Team Calendars
Third-Party integrations
Time & attendance
Time off management
Time off requests
Time tracking
Vacation/Leave tracking
Workflow management

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Homebase pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

0.00

Features included:

  • 1 Location
  • Basic scheduling
  • Basic time tracking
  • Point-of-sale integration
  • Payroll add-on available
  • Up to 10 Employees

Essentials

30

Per month

Features included:

  • Unlimited employees
  • Advanced scheduling
  • Advanced time tracking
  • Team Communication
  • Payroll add-on available
  • Save 20% with annual plans

Plus

70

Per month

Features included:

  • Hiring
  • PTO & time-off controls
  • Departments & permissions
  • Payroll add-on available
  • Save 20% with annual plans

All-in-one

120

Per month

Features included:

  • Employee onboarding
  • Labor cost management
  • HR & compliance
  • Payroll add-on available
  • Save 20% with annual plans

Payroll Add-On

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited payroll runs
  • W-2s and 1099s
  • Automated payroll tax payments & filings
  • Direct deposit & printable checks
  • Employee self-onboarding

User opinions about Homebase price and value

Value for money rating:

To see what individual users think of Homebase's price and value, check out the review snippets below.

“The marketing app was user‑friendly and helped streamline everyday tasks like scheduling promotions and managing communications. While some features were fairly basic, the platform was reliable and efficient for its intended purpose.”
RS

Radha S.

Legal Assistant

“This app allows me and my entire to collaborate on everything from scheduling to specific task for each individual along with allowing them access to their pay.”
CG

Chancey G.

Office manager

Homebase integrations (22)

Integrations rated by users

We looked at 1,150 user reviews to identify which products are mentioned as Homebase integrations and how users feel about them.

Integration rating: 4.0 (10)

Employee scheduling.

JB

Joe B.

System Administrator

Integration rating: 4.8 (5)

Customer data sync Retention campaigns Payment follow‑up Cross‑channel engagement Performance reporting

Verified reviewer profile picture

Jorge P.

Retention and upselling

Gusto logo
Gusto

Integration rating: 4.5 (4)

Ease of payroll, fast and accurate

We use it to pay the employees

am

andrew m.

Owner Operator

1/2

Integration rating: 5.0 (4)

We have not fully integrated ADP workforce now with Connecteam as of yet, but it will be in the upcoming month.

EK

Emma K.

Office Manager

Integration rating: 5.0 (3)

Integration rating: 4.5 (2)

DonorPerfect to Quickbooks integration was not seamless. We had to figure out new ways to enter our donations so they would show up properly in Quickbooks. The DonorPerfect integration also doesn't enter the data as a sales receipt, whch isn't good.

Verified reviewer profile picture

Susan S.

Administrator

Homebase customer support

What do users say about Homebase customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Homebase customer support.

A large number of users report Homebase customer support is quick, responsive, and resolves issues efficiently.

Widespread user sentiment highlights the professionalism and patience of support staff, especially during onboarding and setup.

Frequently reported by users, support is available through multiple channels and often follows up to ensure satisfaction.

A minority of users mention difficulty reaching support, slow response times, and limited real-time or after-hours assistance.

Support options

Knowledge base
Chat
Email/help desk
Phone support
Faqs/forum

Training options

Live online
Videos
Webinars
Documentation
In person

To see what individual users say about Homebase's customer support, check out the review snippets below.

“Additionally, the customer support was always responsive and helpful whenever we had any questions or issues.”

EI

Emir I.

Dispatch Operations and Quality Manager

“I appreciated the Homebase marketing app because it streamlined marketing activities into one platform.”

RS

Radha S.

Legal Assistant

“Sometimes it takes a while for someone to get back to you from customer support regarding your questions/issues.”

Verified reviewer profile picture

Dawn T.

owner

“It's a touch pricey if you have more than one store, and the customer support, while not terrible, does take a little time to get through to.”

SD

Sean D.

Owner

Homebase FAQs

Q. Who are the typical users of Homebase?

Homebase has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers

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Q. What is Homebase used for?

Homebase is an all-in-one team management platform for small businesses with hourly workers. It brings scheduling, time tracking, payroll, HR, messaging, and hiring into one simple system that saves time and reduces admin work. With smart time clocks, automated timesheets, real-time labor insights, and compliance alerts, Homebase helps prevent errors, overtime issues, and scheduling mistakes. AI features like intelligent timesheet correction, smart scheduling, and the AI Payroll Assistant make payroll faster, more accurate, and easier to understand. Homebase also supports digital onboarding, applicant tracking, document collection, PTO management, performance tracking, and seamless team communication.


Q. Does Homebase support mobile devices?

Homebase supports the following devices:
iPhone, iPad, Android


Q. What level of support does Homebase offer?

Homebase offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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